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alix has been here
Beautiful scenery. Cordial staff. Clean hotel. I will be back
"Ritz Kids Check-In"
Swanky casino with an elegant bar.
A walk around our property will reveal many of the native plants that can be found throughout Puerto Rico.
I was generally underwhelmed by my room, although the pool area was nice and the ground floor walk-out rooms by the pool looked like the best way to go.
Terrible hotel, service was poor and for the money go somewhere else.
Ritz- Luxury at its best! Warm and friendly staff..
Pool and gardens look great
Take a self-guided tour around the property to enjoy our mélange of art pieces, like the stone lion fountain in the entrance which was brought over from Europe piece by piece.
Very welcoming, professional as always. Nice mimosa upon arrival. Rooms are a bit small, but for more $ you can get better ones. Lots a good local fare nearby. Ritz always goes out of the way!
Food is terrible - dry beef patty without sauce for $30 at Mares. Useless cocktails - very poorly made -$20 each (incl, taxes + tips). Nauseating
Chicken tenders with truffle fries at the beach! And the Ritz Coladas!!
This was our second time at this property and it was amazing. The staff was exceptional, especially Diana in the lobby lounge she was sweet and thoughtful. Looking forward to our next trip there.
Food is outstanding. Service should've been better...very slow. BBQ corn was great and get the blood orange sorbet it excellent!
Excellent hotel. Really nIce gym, steam room and beach.
Service is pr is kinda laid back.not much attention to small details.
You come to Puerto Rico because it's Puerto Rico. You come back because of the Ritz!
Without a doubt one of the best hotels in San Juan Puerto Rico.
Great guest service. Drinks made to perfection. Good view of the pool & ocean. No microwave or fridge. Has a mini bar fridge. Soft pillows & beds. Great housekeeping. Casino has 1 Blackjack $10 table.
Orlando is also known for his mojito.
Most helpful and friendliest Ritz staff ever. Pool food is also very good, not typical beach grub but solid choices from Fish Tacos to delicious Quesadillas-great place to stay!
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The lobby lounge is awesome with a good selection of food.
Real gingerbread houses in the lobby. I ate some of the roofs
maybe the most friendly service of Ritz chains, but not so sure about the quality for the Ritz. overall experience: not five star one.
GOOD PLACE TO BE RELAXED!
This place is next to the airport with its own beach 5 stars..
Ask Orlando at the lobby bar for his newest creation. In a pinch, his mojitos are literally legendary.
If you aren't a guest of the hotel, they will not hold your luggage. Loophole: doorman said if you sign up for a casino members reward card (for free), they can hold your bags.
Orlando dropping RUM knowledge!
Nice lobby lounge but drinks quite expensive... Really enjoyed dinner at Los Platos nearby...reasonable, delicious and fun!
The beach walk to the right of the resort is longer and nicer than the left.
Walk to Walgreens. 5 mins to right. Stock up on beer and breakfast. You can fit 1/2 gal milk and and one can of beer in the honor bar fridge in your room if you rearrange!
Walking in to a Champagne welcome assures you the beginning of a wonderful stay. The jr.suites are lovely
Great hotel, becuse its just a 5 minute walk to the Chabad Jewish Center!
Happy hour is half off drinks but half off liquor amount too :(
Excellent Hotel in PR
BLT Steak has 50% off all wines from 5-7pm!
Instead of mediocre room service, order from Il Mulino 'to-go', pick up and have them bring up plates and silverware! The menu is on Ritzcarlton.com
No bag check at casino. They may turn you away.
Have dinner at BLT Steak and if you like spice get the jalapeño mashed potatoes. then hit up the Lobby Bar for a liquid dessert mixed by Orlando.
Overpriced drinks and lots of construction going on! Pass this one up...
Nice Place To Be Whit Family
The pavilions are lovely for great all day service and personal space. #4 gets the best sun all day.
The nicest hotel staff you will ever meet. They took care of ALL our questions about the city, places to go, booking for tours, good restaurants to try out, etc. Highly recommended!
Steak Wrap at the pool bar.MmmMmm
Club Level has great food, but the deserts are the best - and don't miss the cocktail hour!