People tend to check in during these times:
High End Designers.
Had a horrible experience at the 402 Boylston location. The owner is a boorish racial pig. Do not patronize these stores. Worst customer experience in my life. Ruined my vacation.
Nothing worse than shoe shopping
Love the selection of men's brands if shoes.
Great selection of shoes and sometimes there are amazing sales, but the service is so awful with the salespeople fighting for commissions that you feel rushed and not valued at all as a customer.
this shop has a VERY sketchy policy on returns. check out some of the reviews on google maps before you buy. and then shop somewhere else....
Pretty good collection, variety and sizes
If only I had $$$ for every pair of boots I love. Solid collection of Frye boots.
A Greater Boston mainstay for decades, it's just the spot to ogle a variety of footwear from Frye, ritzy outdoor apparel from Canada Goose, and upscale fashion on each store level. [Racked 38 Member]
Worst customer service in the world. Completely two extremes: either really pushy and on top of you or completely ignores you.
Horrible service on multiple occasions.
Watch it here. Often higher than MSRP, many shoes unmarked. No scanners too. Odd...
Don't come here expecting anyone to do their job well. You'll have to seek out the staff for help with your purchases.
Great selection, if you don't mind a store full of D-bags. That goes for customers and staff!
Learned more about my feet from Chris in one visit that I learned in 40 years on my own.
Thomas is a rockstar!! Totally ask for him when you come in!!
If you like espresso, go downstairs and ask for a shot. Btw, it's complimentary.
Be sure and ask for Dave if you're buying clothes here. Everyone else is kind of useless and usually rude.
Such great service! Got a pair of frye boots today
In addition to the first floor of shoes from the trendy to the utilitarian, buyer Brittney Rothweiler has a killer eye for the best of Alexander Wang, Rag and Bone, ALC, and Sea, to name a few. [BOS}
I agree - Christian's great! He helped me find the perfect rain boots.
Ask for Christian to help you, he's awesome! will def find shoes that work and look great on you! he's the best!