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The Westin Charlotte

Second Ward, Charlotte
  • Chris K.
    "About what you would expect from a Westin bar"(12 Tips)
    Kinte' G.
    "Awwww...These Beds are way too Comfy :-)"(4 Tips)
    Al F.
    "The breakfast pancakes also rock!"(5 Tips)
    "Nice views & gym though."(2 Tips)
90 Tips and reviews
  • westin
  • comfortable
  • scenic views
  • breakfast food
  • hot tubs
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  • Popular
  • Recent
  • Creative Loafing Charlotte
    Each August, the annual Pre-Pride Takeover Friday at The Westin provides a jump-start to official Charlotte Pride weekend events. Hundreds of locals and visitors meet up for drinks and fun. Read more
  • Travis C.
    Travis CastleFebruary 21, 2015
    I want the bedding! And you can buy it from the online Westin shop for a cool $2k for a queen set. Comments regarding thin walls are spot on. Conversations from hall/neighbors heard crystal clear...
  • Les P.
    Les PorterJune 22, 2013
    Been here 5+ times
    If you self park, take your parking ticket with you to check-in. Free parking is included in your stay.
    Upvoted 1 week ago
  • MrsCorkster
    MrsCorksterFebruary 25, 2015
    Been here 10+ times
    Signature salad with salmon is very good. Room service, even on a busy weekend, is pretty swift. A good business hotel for the area.
  • Peter T.
    Peter TesorieroJanuary 25
    Been here 10+ times
    Rooms are spacious and clean. Those with status should note there is no club/lounge here. Only offered free breakfast in place of arrival points.
  • Brian F.
    Brian FederalNovember 14, 2012
    Ohhhh. Great Massage! the pool is awesome. Hot tub is fantastic. I want to live here. BLT is wonderful. Love this place!
  • Daniel W. L.
    Daniel W. LeeSeptember 13, 2011
    Been here 25+ times
    Use the bar fridge under the tv to store perishables. I often take some drinks out, put whatever I need in it, and before I leave, put whatever drinks i took out back inside.
  • Val D.
    Val DouisAugust 28, 2016
    Great location for walking to the Panther games. Thankfully it was only the pre season. Although the Patriots thought they had just won the Super Bowl. 19-17😜
  • Ed H.
    Wifi is free and the room is quiet. Refuse the room service and get a $5 voucher each day of your stay. Nice touch!
  • Fergs
    FergsNovember 6, 2016
    Been here 5+ times
    Meh. Water pressure in shower non existent, batteries in remote needed changed. For some reason my wife & I were put in a room with 2 beds. Didn't have patience to complain. Nice views & gym though.
  • Westin C.
    Westin CharlotteAugust 9, 2012
    Stop by Starbucks in the Westin lobby to get your day started! Delicious!
  • Al F.
    Al FataleJuly 25, 2011
    Been here 10+ times
    The turkey club on the late night food service menu is great. The breakfast pancakes also rock!
  • Jennifer D.
    Jennifer DorffAugust 7, 2011
    Ask for kids club bag, great for little kids, night light, outlet covers, bandaids, and a rubber ducky.
  • Phyl M.
    Phyl MMarch 3, 2011
    Been here for a meeting for 3 days. Catering food is actually good! Did a great Iron Chef team build with Chef Joe & crew. SO much fun!!!
  • KJ D.
    KJ DerrickAugust 5, 2011
    Been here 5+ times
    Honestly, for $200 a night, I expected Much more! How about a mini fridge and a microwave? What about some thicker walls so I can sleep instead of listening to unruly children slamming doors all night
  • Michael D.
    Michael DeLongNovember 8, 2012
    Been here 5+ times
    Nice enough place, but I've never heard of paying for WiFi in a hotel before. A/C also seems to be set not to cool things off too much. No toiletries. Comfy overall but kinda chintzy.
  • Jordan C.
    Jordan CheekMarch 28, 2014
    Amazing customer service! Went above and behind to accommodate for Mary Kay Career Conference this year!
  • Tom H.
    Tom HJuly 21, 2011
    Been here 50+ times
    If you plan on sleeping past 8 on your day if check out, be sure to put a sleeping sign on your door, housekeeping knocks on your door early otherwise
  • Rebeka G.
    Rebeka GeerMay 25, 2012
    Request a room on a higher floor (free of charge) and enjoy the view!
  • M I G.
    M I Gosselin-OppenheimerSeptember 16, 2013
    I HATE the but I LOVE the restaurant! Caprese flatbread is fantastic
  • Annette C.
    Annette ClayOctober 9, 2012
    The bed was great. The shrimp and grits good. Lamp dusty. Toilet had dried pee on it. Internet is $12.95 a night. The shampoo was half empty. No frij in the room.
  • Westin C.
    Westin CharlotteMarch 12, 2012
    Hi Chris M.! Email us at and we will definitely follow-up with you about any concerns you have!
  • Maura
    MauraSeptember 4, 2013
    Rooms are noisy, you hear your neighbors doors slamming constantly. Bad platinum free breakfast option, only the cold buffet included, or you can update to the hot buffet for 5 dollars.
  • Heather R.
    Heather RousseauAugust 6, 2011
    Speak to Chrystal at the front desk...SUPER nice and helpful and we weren't even guests of the Westin.
  • Andrew V.
    Andrew VachrisFebruary 15, 2012
    Been here 10+ times
    Ask for a corner room (room ending in 01 or 02), it will not disappoint.
  • Candace B.
    Candace BranniganJanuary 19, 2013
    For what the rooms cost, I think the WIFI should AT THE VERY LEAST be included. AND... $18.00 per day to park? Really??
  • Vidyadhar
    VidyadharDecember 14, 2012
    Been here 25+ times
    Nice and neat. Feels home. Been here for 35 days in last 2 months. Will try Aloft for next month.
  • Alyssa J.
    Alyssa JonesSeptember 24, 2011
    Been here 5+ times
    Really expect to not hear doors slamming and my neighbors chatting and housekeeping five rooms down knocking on doors!
  • Eric M.
    Eric McErlainMay 23, 2012
    Staff here is cracker jack. Made my trip very easy, especially one staffer named Ewan. Bravo.
  • Douglass L.
    Douglass L.June 12, 2014
    Been here 5+ times
    + They have Starbucks. - The don't accept the app or Starbucks cards.
  • Mel
    MelSeptember 15, 2012
    Been here 5+ times
    From NY and the hotel is good so far. No complaints thus far. Westin has been good to me
  • Susan L.
    Susan LoyaconoApril 19, 2014
    Nice hotel right on a train line. Near arena. Comfy beds. Like!
  • Carolinas HealthCare System
    Carolinas HealthCare SystemSeptember 25, 2013
    Are you here attending the 2013 ARN conference? Join the conversation on Twitter by using hash tag #ARN13!
  • Fahim S.
    Fahim ShakoorNovember 29, 2011
    Been here 10+ times
    Room service menu gets old quick... They have a lot of business travellers like me the least they can do is keep the menu fresh
  • Ashley-Lynn P.
    Ashley-Lynn PetersenFebruary 21, 2016
    Great service, they were so helpful after I got stranded due to a canceled flight
  • Enrique G.
    Enrique Gutiérrez ArzateDecember 17, 2014
    Nice hotel, cozy and excellent staff
  • Cesar V.
    Cesar VJanuary 15, 2013
    Been here 100+ times
    If you are interested in room service I recommend heading downstairs to Ember instead. Tastes much better and seems fresher if you order @ Ember.
  • Candace B.
    Candace BranniganJanuary 19, 2013
    The hotel restaurant...Normal people DO NOT eat this kind of food. I was really really hungry after a 5 hour drive and I just wanted to eat. What do guests with children do about eating???
  • Kim L.
    Kim LanphearApril 19, 2012
    Great luncheon for girl scouts hornets nest council - good food and amazing honorees!
  • GoodEats M.
    GoodEats MeetsMarch 7, 2013
    One of best and most organized hotels in #CLT
  • Victoria E.
    Victoria ElliDecember 10, 2013
    New Year's Eve 2014 Party at Westin Charlotte Hotel, Charlotte, NC, early @ TuesdayDecember 31 2013. Grab your tickets @
  • Ann Swinton F.
    Ann Swinton FitzGeraldJanuary 15, 2012
    Beds are extremely comfortable!
  • Alan
    AlanApril 5, 2013
    Two Reuben sandwiches with fries, $28.00! Are you kidding me?! If it weren't in a hotel, Embers Grill wouldn't see the 'tulips of Spring'.
  • Tilia W.
    Tilia WongSeptember 12, 2012
    For the fellow asians, the breakfast congee is actually quite good.
  • Kelly K.
    Kelly KOctober 30, 2012
    Been here 10+ times
    Request a fridge for your room. The one in your room already barely gets cool.
  • BK D.
    BK DivaSeptember 6, 2013
    Staff is amazing & very attentive
  • Tamerill F.
    Tamerill FaisonSeptember 9, 2013
    A wonderful hotel and an awesome staff!
  • Amanda L.
    Amanda LongMarch 19, 2011
    AMAZING chicken wings!! 10 for $5, not a bad deal for a high end hotel!
  • Josh D.
    Josh DillOctober 21, 2010
    Been here 5+ times
    The longer I stay, the more disappointed I am with this hotel! Stay at the Hilton or Omni down the street if you like southern hospitality!
  • Andy R.
    Andy RobertsJuly 27, 2013
    Good breakfast service and attentive staff in the bar.
  • Darryll P.
    Darryll PetrancuriOctober 13, 2013
    Been here 5+ times
    I don't consider this hotel up to Westin standards. Rooms are substandard in appointments, bathrooms are poorly laid out, in room entertainment system is lacking, sound insulation is non-existent.
  • Mark L.
    Mark LudmanMarch 28, 2012
    Been here 10+ times
    I have been quite pleased with the customer service actually.
  • Amanda G.
    Amanda GowenJuly 10, 2012
    Been here 100+ times
    Pretty bad at treating their platinum guests any different that Joe Blow off the street...don't expect any great perks or even much elevated service, cause you'll be disappointed
  • Gwen L.
    Gwen LivelyMay 28, 2012
    We love this Hotel!!!! Very nice and helpful.
  • Douglass L.
    Douglass L.June 14, 2014
    Been here 5+ times
    Don't get the Rice pudding if you're looking for something sweet.
  • Sam O.
    Sam Od1eOctober 24, 2014
    By far the nicest hotel I've ever stayed in, but $12/day for wifi
  • Vera H.
    Vera HolmanFebruary 8, 2013
    I am a bath lady ... But I have to say the shower is gr8!!!
  • Jay D.
    Jay DawkinsJanuary 23, 2014
    Great rooms and top-tier decor, but charging for wi-fi is just tacky
  • Mira B.
    Mira BorvornsinMarch 26, 2012
    Not up to Westin's standard! No shampoo, conditioner or body wash in the shower, shower cap or cotton, just lotion and bar soap. Bell man dropped my computer bag. BAD CUSTOMER SERVICE! all around.
  • Larry M.
    Larry MFebruary 26, 2012
    Been here 5+ times
    Worst Westin I have ever stayed at. Shower heads are filthy, service is slow, key card access to one of the outer doors was broken and they are slow to respond to complaints.
  • Sean P.
    Sean PowerApril 14, 2013
    Great rooms and friendly staff!
  • Gordon B.
    Gordon BarfieldApril 13, 2013
    The filet at Ember was awesome tonight..
  • Edwin G.
    Edwin GilAugust 16, 2014
    Been here 5+ times
    Pride week! #cltPride
  • Chris K.
    Chris KonecnyJanuary 19, 2016
    About what you would expect from a Westin bar
  • Alyssa J.
    Alyssa JonesSeptember 24, 2011
    Been here 5+ times
    Woke up by the middle of the night. Thumbs down on privacy.
  • Rolando N.
    Rolando NunezMarch 23, 2014
    Make sure there are no hip hop artist staying on your floor. Bad Saturday.
  • Meg J.
    Meg JonesMay 8, 2015
    First hotel I've stayed at that doesn't have free wifi. Weird!
  • Kinte' G.
    Kinte' GibsonApril 29, 2012
    Awwww...These Beds are way too Comfy :-)
  • akshay c.
    akshay chanderApril 21, 2011
    Been here 5+ times
    I'm afraid to say it, but feels like home
  • Kelley W.
    Kelley WeeksFebruary 4, 2015
    Hot Lover at the westin!
  • Len W.
    Len WeinsteinOctober 18, 2012
    Sorry it's social crush missed the c :D
  • Elder B.
    Elder BarnesApril 13, 2012
    Just check in road the elevator with Kenny the Jet Smith
  • Sara Marie B.
    Sara Marie BrennerMay 11, 2012
    Been here 5+ times
    Really lovely hotel!
  • Ihuoma B.
    Ihuoma BaileyFebruary 7, 2015
  • Molly W.
    Molly WinstonJanuary 5, 2012
    Didn't have any dog friendly items available, not even a bed.
  • Cherise W.
    Cherise WalkerJune 26, 2013
    Been here 10+ times
    You will never find better customer service
  • Len W.
    Len WeinsteinOctober 18, 2012
    Social rush!:D
  • ZenKermit 6.
    ZenKermit 69March 17, 2013
    Not worth the money. Need to work in customer service. Find ways to steal your money. Just not getting money with ...... Can hear people slamming doors in halls.
  • e f.
    e foOctober 12, 2012
    Been here 5+ times
    Best beds ever.
  • Andrea L.
    Andrea LernerJune 22, 2011
    Been here 5+ times
    love the shower!
  • Milton R.
    Milton RamirezSeptember 13, 2013
    Beatuful hotel
  • Shelley T.
    Shelley TalbotFebruary 21, 2014
    Carolina Luvin
  • Wyly W.
    Wyly WadeApril 2, 2015
    Crappy hotel... Not of the quality you would expect from westin
  • Josh D.
    Josh DillOctober 17, 2010
    Been here 5+ times
    Not Westin quality. Customer service was suspect and they wouldn't give me the king room I booked until I asked to speak to the DOS. Very disappointed!
  • Daniela L.
    Daniela LopesNovember 21, 2010
    Been here 5+ times
    The elevators were so slow this weekend! Ah.
  • Evan H.
    Evan HedrickSeptember 28, 2012
    Are these pillows for real?
  • Heavy
    HeavyDecember 6, 2010
    Been here 5+ times
    2010 Bronko Nagurski Award, Charlotte Touchdown Club
  • Martin P.
    Martin PierroJune 2, 2011
    Messed up our reservation - and did nothing to correct the situation - BAD customer service.
  • Leah B.
    Leah BeesonSeptember 25, 2010
    Okay hotel, but it did not seem to be up to the Westin standard.
  • Chris M.
    Chris MaxwellMarch 8, 2012
    Been here 25+ times
    Bed bugs!! Watch out. Just had them. Management did nothing so far.
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