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Starwood Preferred Guest® (SPG)

The Westin Chicago River North

Hotel
Near North Side, Chicago
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8.2/10
208
ratings
  • Rishi M.
    "One of the best Westin's I've stayed at."(5 Tips)
    SNOCRU
    "Ask for a river view theyre the best view they have to offer"(3 Tips)
    David G.
    "... and become Platinum. Platinum members get free Internet, free access to the gym,..."(2 Tips)
    Mitty C.
    "My favorite Starwood hotel in Chicago"(2 Tips)
54 Tips and reviews
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  • Jag F.
    Jag FirerwalkerNovember 22, 2016
    Dont know what I did but ended up with a jacuzzi. Dont know how, but get it. Get to know who does have it and make friends with them, thank me later
  • Daniel A.
    Daniel AbbottSeptember 3, 2016
    The riverside bar on a sunny afternoon. A great place to relax and catch up with friends!
  • Jon B.
    Jon BJuly 13, 2016
    Been here 5+ times
    Great views of the Chicago River.
  • Glenn B.
    Glenn BufordMarch 20, 2016
    The staff is awesome.
  • Tara S.
    Tara StuartFebruary 19, 2016
    My go to hotel in chicago. The gym is awesome, great staff, good sushi in the lobby.
  • Nae N.
    Nae NaeFebruary 15, 2015
    Bar&lounge area is nice and spacious. Luv the Westin aroma in the hotel.Great views. Had a conference here but the catered food was awful.Runny eggs,cold pizza, old chicken wraps. the Bacon was good.
  • Matt N.
    Matt NDecember 11, 2014
    Been here 25+ times
    This hotel is starting a massive renovation however the rooms are in pretty good shape already.
  • Mitty C.
    Mitty ChangSeptember 29, 2014
    My favorite Starwood hotel in Chicago due to the awesome location and river view. Would definitely recommend.
  • Ryan S.
    Ryan ScherffSeptember 8, 2014
    Been here 5+ times
    Staff was extremely friendly, polite & informative. Our room was spacious & clean. Valet parking is $69/night. Taxis are very accessible. Plenty of things within walking distance. Will stay here again
  • Graham S.
    Graham SiegelAugust 14, 2014
    Great location nestled between work (Loop) and play (River North). Building is dated, aging gracefully but aging all the same.
  • Heitor T.
    Room didn't seem really clean, service was generally ok, breakfast was not good
  • Mitchell S.
    Mitchell SJanuary 23, 2014
    I love the service I get here. Also got great service from Echo Limousine. Friendly, helpful people answering phones and polite and professional drivers! 773-774-1074
  • Greg S.
    Greg SteinhoffAugust 28, 2013
    Frontdesk and concierge very nice and cheerful. However, they charge for food delivery and housekeeping is terrible.
  • Caroline L.
    Caroline LogueApril 16, 2013
    Internet doesn't work (including on the "free iPad". No tbs on tv. As a platinum member, I am not enjoying my stay at this Westin.
  • Elana L.
    Elana LeoniMarch 15, 2013
    There's a water cooler in the gym to fill up your water bottle (rather than paying $3/bottle)
  • Colleen M.
    Colleen McCarthyMarch 3, 2013
    Heed the shower. Two temperatures. Choice of second degree burns or polar ice plunge
  • Liam G.
    Liam GrubbJanuary 9, 2013
    Awesome preferred guest club..
  • Tom K.
    Tom KukukDecember 23, 2012
    Valet parking is $54
  • Eric M.
    Eric MartinezOctober 29, 2012
    Awesome rooms, location, and service. No complaints here.
  • SNOCRU
    SNOCRUOctober 21, 2012
    Great gym. Ask for a river view theyre the best view they have to offer
  • Jaclyn E.
    Jaclyn EvansSeptember 24, 2012
    If you go on a busy weekend, don't expect good service!! Valet stinks!
  • Jennifer A.
    Jennifer AnnSeptember 3, 2012
    Great location!
  • Blanca Z.
    Blanca ZunigaAugust 7, 2012
    Pedro makes the best drinks!!!
  • Room 77
    Room 77July 31, 2012
    Need toiletries, bedding, food, anything? Put in a request on the in-room iPad. Read more
  • Misti M.
    Misti MitchJuly 29, 2012
    Been here 5+ times
    Love this hotel and service desk is super helpful!
  • Kristin L.
    Kristin LuckJuly 19, 2012
    Amazingly good sushi in the lobby bar from 11-11 daily.
    Upvoted Nov 8, 2016
  • John V.
    John VarkeyJuly 1, 2012
    Free iPads in every room (club level rooms not sure about others) personalized to you for use during your stay.
  • Kathleen H.
    Kathleen HessertMay 30, 2012
    Good idea. Get 500 its for friendly program. No maid cleaning My room for 2 days. Ok. Worth it
  • Lori C.
    Lori ClitheroMay 20, 2012
    Great location. On the river walk. A few blocks from Michigan Ace.
  • Jeremy J.
    Jeremy JefferyMay 17, 2012
    The club level has no hot breakfast. And very minimal other things...
  • CU Direct
    CU DirectApril 19, 2012
    Perfect location for our conference.
  • Stephen M.
    Stephen MurphyApril 18, 2012
    Bring your own WiFi is expensive here $14 plus per 24 hrs
  • K. K.
    K. K.March 12, 2012
    Use (one-way) northbound Dearborn Street to get here. To access the hotel, lobby, and valet parking, turn left at this sign. You find it just after you cross the Chicago River.
  • Karl H.
    Karl HobartJanuary 10, 2012
    The hotel bar is blah. Where's the pep and pizzazz?!
  • Pedigree Brand
    Pedigree BrandNovember 10, 2011
    This luxurious downtown hotel will pamper your pooch with a fluffy bed, food bowl, and a welcome kit. Dogs up to 40 lbs. are welcome and you’ll have to sign a special waiver.
  • ben s.
    ben saitzNovember 3, 2011
    Been here 10+ times
    The bathrooms need renovating and the Wi-Fi is meh , but the gym is nice.
  • MyAnh N.
    MyAnh NghiemOctober 30, 2011
    Been here 5+ times
    If you need help, Roxy at the front desk is awesome.
  • Liz
    LizOctober 19, 2011
    Ask for a river view when making your reservation
  • admir i.
    admir ibisevicSeptember 13, 2011
    Been here 25+ times
    Stop into hana lounge for a great selection of drinks
  • Lauren C.
    Lauren CoronaAugust 23, 2011
    No Wifi in the hotel rooms and rude staff
  • Ryan
    RyanJuly 1, 2011
    Dual headed showers for you and a friend
  • Ryan
    RyanJuly 1, 2011
    Lisa at the concierge desk is legit
  • Kirsten H.
    Kirsten HuntMay 24, 2011
    Back for another stay at one of my favorites.
  • Bob C.
    Bob ConnorsApril 8, 2011
    Great hotel. Stop in the fitness center and see Sam. Free chair massage and he's a PT as well. Loves his job and it shows.
  • Earth Hour Illinois 2012
    This building is signed on to participate in Earth Hour 2011! How will you go beyond the hour? #earthhouril Read more
  • Dave B.
    Dave BDecember 5, 2010
    Don't drink here!!! $7.50 bottles of Sam Adams! Ridiculous!!!
  • Karen M.
    Karen MacKenzieOctober 23, 2010
    Perfect place after a House of Blues show last night!
  • Praveen M.
    Praveen ModiOctober 19, 2010
    Best Westin! Awesome View.
  • Drew B.
    Drew BrouckaertAugust 20, 2010
    Been here 5+ times
    Best service and best beds ever
365 Photos

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