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Starwood Preferred Guest® (SPG)

The Westin Harbour Castle

Hotel · Harbourfront
1 Harbour Square (at Bay St), Toronto ON M5J 1A6, Canada
Credit Cards:
Yes (incl. American Express)

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Based on 246 votes

People like this place

  • What you need to know
    Razia A.
    "my favourite Brand of hotel chains under Starwood!"(4 Tips)
    Rob B.
    "bartender in the lobby bar"(3 Tips)
    Alex C.
    "It's a beautiful hotel with beautiful views and a stunning interior."(14 Tips)
    Lynne K.
    "My fave hotel in Toronto !"(2 Tips)
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74 tips and reviews.

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  • all tips and reviews
  • scenic views
  • starwood
  • lobby bar
  • comfortable
  • balcony
  • breakfast food
  • hotel
  • wifi
  • chocolate martinis
  • fruit juice
  • cozy
  • corner rooms
  • lakes
  • dinner
  • waterfront
  • easy access
  • chicken tacos
  • staff
  • parking
  • olives
  • T T.

    Supersized ballroom

    T Tobing · 2 weeks ago
  • Pam A.

    Unlikely we'll be staying here again. Not impressed.

    Pam Arnold · December 20, 2015
  • Pam A.

    Phone ahead. It's 3:30 now and check in was at 3 and our room still isn't ready.

    Pam Arnold · December 20, 2015
  • Jeff H.

    If you like river view, take the north tower.

    Jeff Hu · October 11, 2015
  • Rodolfo R.

    Wi Fi works fine, to log on you need to accept the charges but we were told that they will be refunded when we leave. Service at front desk was excellent. Missed Copa Libertadores in Foxsports channel

    Rodolfo Rendon · May 22, 2015
  • ⚖

    Dreadful location in the middle of construction away from any buzz of Toronto. Stay somewhere else and not put up with the groups, conventions and all the "annoyingness" that they bring with them.

    · April 29, 2015
  • Shane M.

    Platinum Suite upgrade is the Deluxe Corner Rooms. Don't expect a real suite

    Shane Martin · February 3, 2015
  • Linda

    Godo place to stay but still no free wi fi in room!!!

    Linda · December 20, 2014
  • Tayaba J.

    Excellent and thoughtful staff. Upgraded to Prime Minister Suite arriving late at night after my mothers surgery. I was touched. Thank you. Xo

    Tayaba Jafri · December 10, 2014
  • Brandon D.

    They give you chips when you order a drink. Small gesture. But more food is never a bad thing.

    Brandon Donnelly · December 4, 2014
  • Richard J.

    They need to renovate.

    Richard Jhang · November 17, 2014
  • Scott M.

    Terrific hotel. Wifi is lightning fast. Shower pressure is strong. Great views if on high floors. Breakfast buffet is delicious and has everything. Would highly recommend for your stay in Toronto.

    Scott M. · November 4, 2014
  • Sam S.

    Nice hotel with great service. But, a little too extravagent for my tastes.

    Sam Sankovich · October 10, 2014
  • Lisette N.

    Hotel is good, staff friendly. Easy walk to nearby pier. Wish it was a little closer to the mall. But nice views if you get a room with a view over the lake.

    Lisette N · August 22, 2014
  • Robert

    The hotel is nice. Nice view on the lake from the north tower. Near of Toronto downtown too.

    Robert · August 22, 2014
  • Ben B.

    Nice gym, free weights + machines, tiny but good... Inside pool and a running concierge along the "coastline" makes that a good place for being active

    Ben Berlin · August 7, 2014
  • Jenny K.

    Good location if you like a little leg stretch to get to downtown hotspots. It's perfect walking distance to lots of TO destinations. Nice pool, too!

    Jenny K · July 27, 2014
  • Tiffany

    free wifi in the lobby :0)

    Tiffany · July 12, 2014
  • Adam T.

    Avoid the long line ups, SPG members have a separate check in.

    Adam Tan · April 19, 2014
  • Erez Z.

    Bad service

    Erez Zevulunov · April 4, 2014
  • Rob B.

    Ask the bartender in the lobby bar for their famous chocolate martini with 3 olives. It's delicious!

    Rob Beeston · April 1, 2014
  • Pepe

    Worse check out experience. You need about 30 mins to pay for your bill.

    Pepe · March 30, 2014
  • Shane M.

    Even numbered rooms face the water

    Shane Martin · January 8, 2014
  • Andrew R.

    Sound passes eight through the pass through doors... if you are hammered.. be quiet!

    Andrew Read · December 12, 2013
  • Alex C.

    It's a beautiful hotel with beautiful views and a stunning interior. It's pet friendly however there is no free WiFi available in the hotel.

    Alex C. · October 14, 2013
  • Carlos C.

    Nice room, clean and with a nice view

    Carlos Ciatti Gutierrez · September 9, 2013
  • Brian F.

    $45 for overnight parking. Holy fuck!

    Brian F. · September 1, 2013
  • Dixit T.

    Food is ok but atleast they have their f&b marketing in place.

    Dixit Talwar · August 30, 2013
  • Kristjan-Paul R.

    Very nice hotel, like location!

    Kristjan-Paul Raude · August 25, 2013
  • Mark M.

    It's Canada, nothing worth having is free

    Mark Medford · July 26, 2013
  • Shane E.

    Free wifi and a ridiculously awesome lobby soundtrack.

    Shane Epps · July 9, 2013
  • Ryan O.

    Great location... It is however a sponsor hotel for the CanadaDay weekend electric music festival... Plenty of fun but don't expect a ton of quiet that weekend.

    Ryan Ohashi · July 3, 2013
  • JD

    Maybe after all the construction but for now this hotel gets a MEH! 😁

    JD · June 3, 2013
  • owen g.

    Great hotel very comfortable rooms.

    owen gregory · May 3, 2013
  • Amanda A.

    Oh- get a room on 8th floor or below and you can pick up lobby WiFi in your room for free ;-)

    Amanda Albergo · April 28, 2013
  • Amanda A.

    The walls ARE really thin here, but the staff service makes up for it. They allowed early check in and late check out, 500 Starwood points in lieu of maid service, and free printing of my bus ticket.

    Amanda Albergo · April 28, 2013
  • Christina C.

    Nice place. Be aware though....lots of construction in front.

    Christina Cherneskey · April 22, 2013
  • Peter

    Solid fitness center and sports (squash, tennis, etc) available

    Peter · February 6, 2013
  • Lynne K.

    LOVE the customer service. LOVE the lakeside view. LOVE the cozy beds. LOVE the easy access to downtown Toronto. My fave hotel in Toronto !

    Lynne Knowlton · October 24, 2012
  • Franky H.

    Do not eat at Toula. Unless of course, you hate yourself.

    Franky Hernandez · October 8, 2012
  • Patrick M.

    Room smelt like smoke and there was puke in the hallway. Hotel did not live up to its hype

    Patrick McNaught · September 3, 2012
  • Lily L.

    Paper thin walls

    Lily L · August 20, 2012
  • Naomi S.

    Breaky is expensive: walk west from Westin to Cocoberry Cafe for a tasty cheap breaky! Also free wifi!

    Naomi Sayers · July 27, 2012
  • Julie H.

    Wonderful lunch at Mizen! Love the chicken taco's!

    Julie Holmen · June 29, 2012
  • Razia A.

    Westins are one of my favourite Brand of hotel chains under Starwood! The WHC also happens to be one of my favourite hotels in Toronto. Great service and great food!

    Razia A. · June 17, 2012

    After a long day, head to the Chartroom Bar and Lounge to enjoy light snacks and a couple of drinks before retreating to your room. · June 8, 2012
  • Capt'n Andrew D.

    14.95 for 24 hours of internet, get mad at the check in people for a free internet voucher!

    Capt'n Andrew Dennison · June 2, 2012
  • Paul S.

    C'mon Westin ... No free Internet? even for Starwood members? How very uncompetitive of you!

    Paul Smith · April 2, 2012
  • Billy M.

    Convenient for work - but there is very little of Toronto right next door - though you don't have to go terribly far.

    Billy Medusa · February 28, 2012
  • John S.

    They don't have iPod/iPhone docks in the room unfortunately but they'll charge your phone if you leave it at the front desk for a couple hours.

    John Smith · February 26, 2012

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