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Starwood Preferred Guest® (SPG)

The Westin Harbour Castle

Hotel
Harbourfront, Toronto
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7.6/10
367
ratings
  • Rob B.
    "bartender in the lobby bar"(3 Tips)
    Alex C.
    "It's a beautiful hotel with beautiful views and a stunning interior."(21 Tips)
    Jeff H.
    "If you like river view, take the north tower."(2 Tips)
    Razia A.
    "The WHC also happens to be one of my favourite hotels in Toronto."(2 Tips)
85 Tips and reviews
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  • Scott M.
    Scott M.November 4, 2014
    Terrific hotel. Wifi is lightning fast. Shower pressure is strong. Great views if on high floors. Breakfast buffet is delicious and has everything. Would highly recommend for your stay in Toronto.
  • Amanda A.
    Amanda AlbergoApril 28, 2013
    The walls ARE really thin here, but the staff service makes up for it. They allowed early check in and late check out, 500 Starwood points in lieu of maid service, and free printing of my bus ticket.
  • Razia A.
    Razia A.June 17, 2012
    Been here 5+ times
    Westins are one of my favourite Brand of hotel chains under Starwood! The WHC also happens to be one of my favourite hotels in Toronto. Great service and great food!
  • Ben B.
    Ben BerlinAugust 7, 2014
    Nice gym, free weights + machines, tiny but good... Inside pool and a running concierge along the "coastline" makes that a good place for being active
  • Lynne K.
    Lynne KnowltonOctober 24, 2012
    LOVE the customer service. LOVE the lakeside view. LOVE the cozy beds. LOVE the easy access to downtown Toronto. My fave hotel in Toronto !
  • Jenny K.
    Jenny KJuly 27, 2014
    Good location if you like a little leg stretch to get to downtown hotspots. It's perfect walking distance to lots of TO destinations. Nice pool, too!
  • Hal M.
    Hal MackinsMay 2, 2016
    Great location right on the harbor with easy access to downtown and the train station. A nice home base for exploring the city.
  • Lisette N.
    Lisette NAugust 22, 2014
    Been here 5+ times
    Hotel is good, staff friendly. Easy walk to nearby pier. Wish it was a little closer to the mall. But nice views if you get a room with a view over the lake.
  • Darren P.
    Darren PrashadOctober 1, 2010
    Been here 10+ times
    Awesome hotel, I'm going to miss the comfortable beds. They kinda gouge you for extras like internet for $16 a day or $3 to have cutlery brought to your room. Lobby bar is nice but be prepaid to pay$$
  • Alex C.
    Alex C.October 14, 2013
    Been here 5+ times
    It's a beautiful hotel with beautiful views and a stunning interior. It's pet friendly however there is no free WiFi available in the hotel.
  • Tayaba J.
    Tayaba JafriDecember 10, 2014
    Excellent and thoughtful staff. Upgraded to Prime Minister Suite arriving late at night after my mothers surgery. I was touched. Thank you. Xo
  • Ryan O.
    Ryan OhashiJuly 3, 2013
    Great location... It is however a sponsor hotel for the CanadaDay weekend electric music festival... Plenty of fun but don't expect a ton of quiet that weekend.
  • Rodolfo R.
    Rodolfo RendonMay 22, 2015
    Wi Fi works fine, to log on you need to accept the charges but we were told that they will be refunded when we leave. Service at front desk was excellent. Missed Copa Libertadores in Foxsports channel
  • Diana S.
    Diana SepúlvedaAugust 4, 2016
    This place has an awesome view to the harbor. Really comfortable, neat and quiet. Great location.
  • Brian J.
    Brian Jeng3 weeks ago
    Nice view but removed from the city center and hard to access via metro. I would stay in the city center until the rooms get a refresh.
  • Dani K.
    Dani KremerMay 19, 2016
    Pretty good brick chicken! Delicious sauce and light smashed potato
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  • Nathan W.
    Nathan WMarch 24, 2016
    Been here 50+ times
    Get a room facing the lake; the view when you wake up is phenomenal.
  • LF
    LFMarch 28
    Been here 5+ times
    Amazing views of the harbor area. Great facilities and very helpful staff. Recommended.
  • Robert
    RobertAugust 22, 2014
    The hotel is nice. Nice view on the lake from the north tower. Near of Toronto downtown too.
  • Joshua M.
    Joshua MaibFebruary 7, 2011
    Been here 10+ times
    Great beds, views and service but terrible WiFi reception and thin walls. I still love the hotel though- it's a great place to stay!
  • Y Y.
    Y YzMay 24, 2016
    The view of the islands and lake is beautiful! The service is fast and professional.
  • Otel.com
    Otel.comJune 8, 2012
    After a long day, head to the Chartroom Bar and Lounge to enjoy light snacks and a couple of drinks before retreating to your room.
  • Naomi S.
    Naomi SayersJuly 27, 2012
    Breaky is expensive: walk west from Westin to Cocoberry Cafe for a tasty cheap breaky! Also free wifi!
  • Jeff H.
    Jeff HuOctober 11, 2015
    If you like river view, take the north tower.
  • Rob B.
    Rob BeestonApril 1, 2014
    Ask the bartender in the lobby bar for their famous chocolate martini with 3 olives. It's delicious!
  • Amanda A.
    Amanda AlbergoApril 28, 2013
    Oh- get a room on 8th floor or below and you can pick up lobby WiFi in your room for free ;-)
  • Lisa H.
    Lisa HaleyJune 23, 2011
    Great venue! Great view! Sub par service at restaurant & bar. Long wait for breakfast - invisible at bar! Server walked away twice while speaking directly to her. Room below average in cleanliness.
  • Sam S.
    Sam SankovichOctober 10, 2014
    Nice hotel with great service. But, a little too extravagent for my tastes.
  • Tony C.
    Tony ColuccioApril 6, 2010
    Parking next to the large boat. $10.00 for overnight. Great Balcony Rooms overlooking the waterfront. Beautiful in the winter and summer!
  • Jared G.
    Jared GolbergApril 14, 2010
    Been here 5+ times
    Another @5ElementEvents hot spot! We do a lot of events here, including Starwood Hotels & Resorts brand launch. Their Metro Ballroom is one of the biggest in the city - 27,000 square feet!
  • Baron M.
    Baron MathieuSeptember 21, 2011
    Very nice hotel in the dontown of Toronto, you can almost do everything by walk.
  • Carlos C.
    Carlos Ciatti GutierrezSeptember 9, 2013
    Been here 5+ times
    Nice room, clean and with a nice view
  • Shane M.
    Shane MartinFebruary 3, 2015
    Been here 50+ times
    Platinum Suite upgrade is the Deluxe Corner Rooms. Don't expect a real suite
  • Brandon D.
    Brandon DonnellyDecember 4, 2014
    They give you chips when you order a drink. Small gesture. But more food is never a bad thing.
  • Christina C.
    Christina CherneskeyApril 22, 2013
    Nice place. Be aware though....lots of construction in front.
  • Peter
    PeterFebruary 6, 2013
    Been here 5+ times
    Solid fitness center and sports (squash, tennis, etc) available
  • Nadia I.
    Nadia IssaBellaMarch 21
    Been here 5+ times
    Great views, dated rooms, decent overpriced restaurants.
  • Josh J.
    Josh JamesMarch 27, 2010
    Good lobby bar here, great view of the water if you can snag some good seats. And the fries are great as well!
  • Shane E.
    Shane EppsJuly 9, 2013
    Been here 5+ times
    Free wifi and a ridiculously awesome lobby soundtrack.
  • Dixit T.
    Dixit TalwarAugust 30, 2013
    Food is ok but atleast they have their f&b marketing in place.
  • Capt'n Andrew D.
    Capt'n Andrew DennisonJune 2, 2012
    Been here 5+ times
    14.95 for 24 hours of internet, get mad at the check in people for a free internet voucher!
  • Billy M.
    Billy MedusaFebruary 28, 2012
    Been here 10+ times
    Convenient for work - but there is very little of Toronto right next door - though you don't have to go terribly far.
  • OttawasBestCoffee
    OttawasBestCoffeeFebruary 26, 2012
    They don't have iPod/iPhone docks in the room unfortunately but they'll charge your phone if you leave it at the front desk for a couple hours.
  • Julie H.
    Julie HolmenJune 29, 2012
    Been here 5+ times
    Wonderful lunch at Mizen! Love the chicken taco's!
  • Linda
    LindaDecember 20, 2014
    Godo place to stay but still no free wi fi in room!!!
  • owen g.
    owen gregoryMay 3, 2013
    Great hotel very comfortable rooms.
  • Andrew R.
    Andrew ReadDecember 12, 2013
    Been here 10+ times
    Sound passes eight through the pass through doors... if you are hammered.. be quiet!
  • Pam A.
    Pam ArnoldDecember 20, 2015
    Phone ahead. It's 3:30 now and check in was at 3 and our room still isn't ready.
  • Inderpal W.
    Inderpal WigMarch 2, 2011
    Been here 10+ times
    24 hour self-serve business centre in the concourse level
  • Kristjan-Paul R.
    Kristjan-Paul RaudeAugust 25, 2013
    Very nice hotel, like location!
  • Rice L.
    Rice LiuAugust 5, 2016
    Been here 10+ times
    Love the fluffy towels!
  • Adam T.
    Adam TanApril 19, 2014
    Avoid the long line ups, SPG members have a separate check in. Www.barriedentist.ca
  • Christina H.
    Christina HeggieJanuary 24, 2012
    Don't expect any special treatment here - old rooms are kept cold and the lake view is of a condo.
  • Thomas W.
    Thomas WittApril 29, 2016
    Typical business hotel. Okay, but not exciting. Check out service is super slow.
  • Shane M.
    Shane MartinJanuary 8, 2014
    Been here 50+ times
    Even numbered rooms face the water
  • Patrick M.
    Patrick McNaughtSeptember 3, 2012
    Room smelt like smoke and there was puke in the hallway. Hotel did not live up to its hype
  • Sarah S.
    Sarah StrehlerApril 30, 2016
    Beautiful lake views!
  • Paul S.
    Paul SmithApril 2, 2012
    Been here 5+ times
    C'mon Westin ... No free Internet? even for Starwood members? How very uncompetitive of you!
  • Tiffany
    TiffanyJuly 12, 2014
    free wifi in the lobby :0)
  • Pascal P.
    Pascal PrevostAugust 9, 2011
    Parking is expensive: $30/day self-park or $40/day valet
  • Natasha B.
    Natasha BlairFebruary 28, 2011
    Been here 5+ times
    This location has humidifiers - a dry hotel room saviour :)
  • Brian F.
    Brian F.September 1, 2013
    $45 for overnight parking. Holy fuck!
  • Douglas M.
    Douglas M.October 8, 2011
    Been here 10+ times
    Get busted like Keith Richards did in 1977..
  • Franky H.
    Franky HernandezOctober 8, 2012
    Do not eat at Toula. Unless of course, you hate yourself.
  • Mark M.
    Mark MedfordJuly 26, 2013
    It's Canada, nothing worth having is free
  • Beth C.
    Beth ClarkApril 24, 2010
    get a corner room for city and bay views
  • Peter
    PeterMarch 30, 2014
    Been here 25+ times
    Worse check out experience. You need about 30 mins to pay for your bill.
  • JD
    JDJune 3, 2013
    Been here 5+ times
    Maybe after all the construction but for now this hotel gets a MEH! 😁
  • T T.
    T TobingJanuary 29, 2016
    Supersized ballroom
  • Franco R.
    Franco RomaniniDecember 23, 2010
    Very nice hotel... nice view!
  • Mary M.
    Mary McDonoughSeptember 11, 2011
    I love this place!
  • Roop B.
    Roop BirdiNovember 9, 2011
    No Wi Fi! How do you not have free Wi-Fi in a hotel?
  • Pam A.
    Pam ArnoldDecember 20, 2015
    Unlikely we'll be staying here again. Not impressed.
  • Richard J.
    Richard JhangNovember 17, 2014
    Been here 10+ times
    They need to renovate.
  • Lily L.
    Lily LAugust 20, 2012
    Been here 10+ times
    Paper thin walls
  • Karissa S.
    Karissa SparlingMay 17, 2010
    I wouldn't stay here again. Walls are super thin you cannot sleep. Very dusty baseboards. Not friendly service.
  • Jet M.
    Jet ManJune 4, 2010
    Been here 5+ times
    Best Beds!!
  • Russell J.
    Russell JonesMarch 22, 2011
    Avoid the chef salad from room service - disgusting
  • Erez Z.
    Erez ZevulunovApril 4, 2014
    Bad service
  • Ximena R.
    El hotel es un poco viejito, pero lo tienen muy bien. La comida y servicio son excelentes y la ubicación inmejorable. Tren UP, ciudad y lago.
  • Liz T.
    Liz TizcareñoNovember 28, 2015
    Ubicación y trato excelentes! La vista es genial
  • Andreas A.
    Andreas AdamOctober 20, 2015
    Schönes Hotel, gute Lage in Downtown Toronto, Wifi auf dem Zimmer leider nur gegen Gebühr
  • Ronaldo S.
    Ronaldo SimoesAugust 23, 2016
    O centro de convenções é bom, salas amplas, dá pra ouvir bem o palestrante!
  • IN I.
    IN IVNovember 13, 2015
    Прекрасный вид из окон на высоких этажах
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