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Unlikely we'll be staying here again. Not impressed.
Phone ahead. It's 3:30 now and check in was at 3 and our room still isn't ready.
If you like river view, take the north tower.
Wi Fi works fine, to log on you need to accept the charges but we were told that they will be refunded when we leave. Service at front desk was excellent. Missed Copa Libertadores in Foxsports channel
Dreadful location in the middle of construction away from any buzz of Toronto. Stay somewhere else and not put up with the groups, conventions and all the "annoyingness" that they bring with them.
Platinum Suite upgrade is the Deluxe Corner Rooms. Don't expect a real suite
Godo place to stay but still no free wi fi in room!!!
Excellent and thoughtful staff. Upgraded to Prime Minister Suite arriving late at night after my mothers surgery. I was touched. Thank you. Xo
They give you chips when you order a drink. Small gesture. But more food is never a bad thing.
They need to renovate.
Terrific hotel. Wifi is lightning fast. Shower pressure is strong. Great views if on high floors. Breakfast buffet is delicious and has everything. Would highly recommend for your stay in Toronto.
Nice hotel with great service. But, a little too extravagent for my tastes.
Hotel is good, staff friendly. Easy walk to nearby pier. Wish it was a little closer to the mall. But nice views if you get a room with a view over the lake.
The hotel is nice. Nice view on the lake from the north tower. Near of Toronto downtown too.
Nice gym, free weights + machines, tiny but good... Inside pool and a running concierge along the "coastline" makes that a good place for being active
Good location if you like a little leg stretch to get to downtown hotspots. It's perfect walking distance to lots of TO destinations. Nice pool, too!
free wifi in the lobby :0)
Avoid the long line ups, SPG members have a separate check in.
Ask the bartender in the lobby bar for their famous chocolate martini with 3 olives. It's delicious!
Worse check out experience. You need about 30 mins to pay for your bill.
Even numbered rooms face the water
Sound passes eight through the pass through doors... if you are hammered.. be quiet!
It's a beautiful hotel with beautiful views and a stunning interior. It's pet friendly however there is no free WiFi available in the hotel.
Nice room, clean and with a nice view
$45 for overnight parking. Holy fuck!
Food is ok but atleast they have their f&b marketing in place.
Very nice hotel, like location!
It's Canada, nothing worth having is free
Free wifi and a ridiculously awesome lobby soundtrack.
Great location... It is however a sponsor hotel for the CanadaDay weekend electric music festival... Plenty of fun but don't expect a ton of quiet that weekend.
Maybe after all the construction but for now this hotel gets a MEH! 😁
Great hotel very comfortable rooms.
Oh- get a room on 8th floor or below and you can pick up lobby WiFi in your room for free ;-)
The walls ARE really thin here, but the staff service makes up for it. They allowed early check in and late check out, 500 Starwood points in lieu of maid service, and free printing of my bus ticket.
Nice place. Be aware though....lots of construction in front.
Solid fitness center and sports (squash, tennis, etc) available
LOVE the customer service. LOVE the lakeside view. LOVE the cozy beds. LOVE the easy access to downtown Toronto. My fave hotel in Toronto !
Do not eat at Toula. Unless of course, you hate yourself.
Room smelt like smoke and there was puke in the hallway. Hotel did not live up to its hype
Paper thin walls
Breaky is expensive: walk west from Westin to Cocoberry Cafe for a tasty cheap breaky! Also free wifi!
Wonderful lunch at Mizen! Love the chicken taco's!
Westins are one of my favourite Brand of hotel chains under Starwood! The WHC also happens to be one of my favourite hotels in Toronto. Great service and great food!
After a long day, head to the Chartroom Bar and Lounge to enjoy light snacks and a couple of drinks before retreating to your room.
14.95 for 24 hours of internet, get mad at the check in people for a free internet voucher!
C'mon Westin ... No free Internet? even for Starwood members? How very uncompetitive of you!
Convenient for work - but there is very little of Toronto right next door - though you don't have to go terribly far.
They don't have iPod/iPhone docks in the room unfortunately but they'll charge your phone if you leave it at the front desk for a couple hours.