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Starwood Preferred Guest® (SPG)

The Westin Harbour Castle

Hotel
Harbourfront, Toronto
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7.5/10
321
ratings
  • Razia A.
    "my favourite Brand of hotel chains under Starwood!"(4 Tips)
    Rob B.
    "bartender in the lobby bar"(3 Tips)
    Nathan W.
    "Get a room facing the lake; the view when you wake up is phenomenal."(18 Tips)
    Jeff H.
    "If you like river view, take the north tower."(2 Tips)
80 Tips and reviews
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  • Scott M.
    Scott M.November 4, 2014
    Terrific hotel. Wifi is lightning fast. Shower pressure is strong. Great views if on high floors. Breakfast buffet is delicious and has everything. Would highly recommend for your stay in Toronto.
  • Amanda A.
    Amanda AlbergoApril 28, 2013
    The walls ARE really thin here, but the staff service makes up for it. They allowed early check in and late check out, 500 Starwood points in lieu of maid service, and free printing of my bus ticket.
  • Razia A.
    Razia A.June 17, 2012
    Been here 5+ times
    Westins are one of my favourite Brand of hotel chains under Starwood! The WHC also happens to be one of my favourite hotels in Toronto. Great service and great food!
  • Lynne K.
    Lynne KnowltonOctober 24, 2012
    LOVE the customer service. LOVE the lakeside view. LOVE the cozy beds. LOVE the easy access to downtown Toronto. My fave hotel in Toronto !
  • Jenny K.
    Jenny KJuly 27, 2014
    Good location if you like a little leg stretch to get to downtown hotspots. It's perfect walking distance to lots of TO destinations. Nice pool, too!
  • Lisette N.
    Lisette NAugust 22, 2014
    Been here 5+ times
    Hotel is good, staff friendly. Easy walk to nearby pier. Wish it was a little closer to the mall. But nice views if you get a room with a view over the lake.
  • Hal M.
    Great location right on the harbor with easy access to downtown and the train station. A nice home base for exploring the city.
  • Darren P.
    Darren PrashadOctober 1, 2010
    Been here 10+ times
    Awesome hotel, I'm going to miss the comfortable beds. They kinda gouge you for extras like internet for $16 a day or $3 to have cutlery brought to your room. Lobby bar is nice but be prepaid to pay$$
  • Ben B.
    Ben BerlinAugust 7, 2014
    Nice gym, free weights + machines, tiny but good... Inside pool and a running concierge along the "coastline" makes that a good place for being active
  • Tayaba J.
    Tayaba JafriDecember 10, 2014
    Excellent and thoughtful staff. Upgraded to Prime Minister Suite arriving late at night after my mothers surgery. I was touched. Thank you. Xo
  • Rodolfo R.
    Rodolfo RendonMay 22, 2015
    Wi Fi works fine, to log on you need to accept the charges but we were told that they will be refunded when we leave. Service at front desk was excellent. Missed Copa Libertadores in Foxsports channel
  • Alex C.
    Alex C.October 14, 2013
    Been here 5+ times
    It's a beautiful hotel with beautiful views and a stunning interior. It's pet friendly however there is no free WiFi available in the hotel.
  • Ryan O.
    Ryan OhashiJuly 3, 2013
    Great location... It is however a sponsor hotel for the CanadaDay weekend electric music festival... Plenty of fun but don't expect a ton of quiet that weekend.
  • Diana S.
    This place has an awesome view to the harbor. Really comfortable, neat and quiet. Great location.
  • Dani K.
    Pretty good brick chicken! Delicious sauce and light smashed potato
  • Nathan W.
    Nathan WMarch 24
    Been here 50+ times
    Get a room facing the lake; the view when you wake up is phenomenal.
  • Joshua M.
    Joshua MaibFebruary 7, 2011
    Been here 10+ times
    Great beds, views and service but terrible WiFi reception and thin walls. I still love the hotel though- it's a great place to stay!
  • Robert
    RobertAugust 22, 2014
    The hotel is nice. Nice view on the lake from the north tower. Near of Toronto downtown too.
  • Amanda A.
    Amanda AlbergoApril 28, 2013
    Oh- get a room on 8th floor or below and you can pick up lobby WiFi in your room for free ;-)
  • Y Y.
    Y YzMay 24
    The view of the islands and lake is beautiful! The service is fast and professional.
  • Naomi S.
    Naomi SayersJuly 27, 2012
    Breaky is expensive: walk west from Westin to Cocoberry Cafe for a tasty cheap breaky! Also free wifi!
  • Otel.com
    Otel.comJune 8, 2012
    After a long day, head to the Chartroom Bar and Lounge to enjoy light snacks and a couple of drinks before retreating to your room.
  • Jeff H.
    Jeff HuOctober 11, 2015
    If you like river view, take the north tower.
  • Rob B.
    Rob BeestonApril 1, 2014
    Ask the bartender in the lobby bar for their famous chocolate martini with 3 olives. It's delicious!
  • Tony C.
    Tony ColuccioApril 6, 2010
    Parking next to the large boat. $10.00 for overnight. Great Balcony Rooms overlooking the waterfront. Beautiful in the winter and summer!
  • Lisa H.
    Lisa HaleyJune 23, 2011
    Great venue! Great view! Sub par service at restaurant & bar. Long wait for breakfast - invisible at bar! Server walked away twice while speaking directly to her. Room below average in cleanliness.
  • Jared G.
    Jared GolbergApril 14, 2010
    Been here 5+ times
    Another @5ElementEvents hot spot! We do a lot of events here, including Starwood Hotels & Resorts brand launch. Their Metro Ballroom is one of the biggest in the city - 27,000 square feet!
  • Sam S.
    Sam SankovichOctober 10, 2014
    Nice hotel with great service. But, a little too extravagent for my tastes.
  • Baron M.
    Baron MathieuSeptember 21, 2011
    Very nice hotel in the dontown of Toronto, you can almost do everything by walk.
  • Carlos C.
    Carlos Ciatti GutierrezSeptember 9, 2013
    Been here 5+ times
    Nice room, clean and with a nice view
  • Shane M.
    Shane MartinFebruary 3, 2015
    Been here 50+ times
    Platinum Suite upgrade is the Deluxe Corner Rooms. Don't expect a real suite
  • Brandon D.
    Brandon DonnellyDecember 4, 2014
    They give you chips when you order a drink. Small gesture. But more food is never a bad thing.
  • Christina C.
    Christina CherneskeyApril 22, 2013
    Nice place. Be aware though....lots of construction in front.
  • Josh J.
    Josh JamesMarch 27, 2010
    Good lobby bar here, great view of the water if you can snag some good seats. And the fries are great as well!
  • Peter
    PeterFebruary 6, 2013
    Been here 5+ times
    Solid fitness center and sports (squash, tennis, etc) available
  • Capt'n Andrew D.
    Capt'n Andrew DennisonJune 2, 2012
    Been here 5+ times
    14.95 for 24 hours of internet, get mad at the check in people for a free internet voucher!
  • Shane E.
    Shane EppsJuly 9, 2013
    Been here 5+ times
    Free wifi and a ridiculously awesome lobby soundtrack.
  • Dixit T.
    Dixit TalwarAugust 30, 2013
    Food is ok but atleast they have their f&b marketing in place.
  • owen g.
    owen gregoryMay 3, 2013
    Great hotel very comfortable rooms.
  • Billy M.
    Billy MedusaFebruary 28, 2012
    Been here 10+ times
    Convenient for work - but there is very little of Toronto right next door - though you don't have to go terribly far.
  • John S.
    John SmithFebruary 26, 2012
    They don't have iPod/iPhone docks in the room unfortunately but they'll charge your phone if you leave it at the front desk for a couple hours.
  • Julie H.
    Julie HolmenJune 29, 2012
    Been here 5+ times
    Wonderful lunch at Mizen! Love the chicken taco's!
  • Linda
    LindaDecember 20, 2014
    Godo place to stay but still no free wi fi in room!!!
  • Inderpal W.
    Inderpal WigMarch 2, 2011
    Been here 10+ times
    24 hour self-serve business centre in the concourse level
  • Andrew R.
    Andrew ReadDecember 12, 2013
    Been here 10+ times
    Sound passes eight through the pass through doors... if you are hammered.. be quiet!
  • Pam A.
    Pam ArnoldDecember 20, 2015
    Phone ahead. It's 3:30 now and check in was at 3 and our room still isn't ready.
  • Kristjan-Paul R.
    Kristjan-Paul RaudeAugust 25, 2013
    Very nice hotel, like location!
  • Rice L.
    Rice LiuAugust 5
    Been here 10+ times
    Love the fluffy towels!
  • Adam T.
    Adam TanApril 19, 2014
    Avoid the long line ups, SPG members have a separate check in. Www.barriedentist.ca
  • Christina H.
    Christina HeggieJanuary 24, 2012
    Don't expect any special treatment here - old rooms are kept cold and the lake view is of a condo.
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