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The Westin Kansas City at Crown Center

Hotel
1 E Pershing Rd (at Main St.), Kansas City, MO 64108, United States
Credit Cards:
Yes (incl. American Express)
Wi-Fi:
Yes

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7.5/10

Based on 67 votes

People like this place

Total Visitors
4,869
Total Visits
10,894
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  • What you need to know
    Brad B.
    Great downtown view.(2 Tips)
    Anthony V.
    Corner rooms are spacious, but the bathroom is oddly shaped.(6 Tips)
    Brett R.
    your discount.(2 Tips)
    Angie P.
    However, the hotel staff and the Brasserie are kid-friendly.(2 Tips)
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52 tips. Filter by taste:

  • all tips
  • scenic views
  • spacious
  • comfy beds
  • happy hour
  • wine
  • barbecue
  • hotel
  • Brasserie
  • staff
  • appetizers
  • showers
  • park
  • dinner
  • gyms
  • lunch
  • Curtis D.

    Rooms and views are very nice. Customer service lacking. Don't eat at the hotel restaurants.

    Curtis Duffett · December 21, 2014
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  • Dough B.

    Just cooling how I cool

    Dough Boy · November 15, 2014
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  • J. I.

    Close to several sights.

    J. I.G. · November 6, 2014
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  • Jonathan

    Cool program called Make Green Choice. Gives $5 per day to not have housekeeping.

    Jonathan · October 10, 2014
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  • Daniel P.

    Excelente atención durante nuestra estancia en el hotel.

    Daniel Paniagua · September 17, 2014
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  • Bourbon🍸Explorer

    The indoor waterfall kicks ass. Visit it during the late evening when people are out to avoid excess people.

    Bourbon🍸Explorer · September 6, 2014
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  • Bourbon🍸Explorer

    Skip the complimentary scrambled egg portion of the breakfast. They taste rubbery...almost artificial.

    Bourbon🍸Explorer · August 26, 2014
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  • Matt W.

    Nice view of downtown, comfortable beds, and a great shower.

    Matt Witthaus · August 8, 2014
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  • Brett L.

    Free internet in the lobby, but it cuts you off at arbitrary points. Really bad if you are pushing a commit right then or saving to cloud storage.

    Brett LC · April 29, 2014
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  • Dylan B.

    Is it just me... or are the stairs here the shortest you have ever walked up?

    Dylan Boyd · March 25, 2014
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  • Barrel 31

    Want a delicious meal at a local restaurant w/ one of KC's most extensive bourbon/whiskey selections? Visit us at 400 E. 31st St! Txt 4SQUARE to (816) 659-3088 for a free appetizer on your 1st visit!

    Barrel 31 · March 24, 2014
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  • Cindy K.

    Check-in was effortless. Room is clean, spacious, and nicely appointed. Staff have been wonderful. Lobby is gorgeous. Proximity to everything makes it perfect.

    Cindy Kelly · February 6, 2014
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  • Robert J.

    Was told would get room discounted but still paid full price and now card is frozen. Thankful for Ramada West in Topeka for the amazing service tonight & a warm room

    Robert Jolly · February 3, 2014
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  • Robert J.

    Fair warning to check your room thoroughly and double check your bill. Has gone down hill big time. Several maintenence and Housekeeping issues including drilling in stairway at 1 am.

    Robert Jolly · February 3, 2014
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  • Brad B.

    Take the pedestrian bridge to the Freight House District and eat at Grunauer or Jack Stack BBQ.

    Brad B · January 3, 2014
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  • Teresa M.

    No decent room service after 11pm. But good view of the Irish Fest!

    Teresa McCarthy · September 2, 2013
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  • J S.

    Pool obviously not large enough for the hotel!

    J S · July 4, 2013
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  • Leslie

    If you want to relax and shop- try doing it before 5 pm. Everything closes at six.

    Leslie · June 26, 2013
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  • Brad B.

    Great downtown view. Go for club level.

    Brad B · June 21, 2013
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  • Jeff R.

    If you're a business traveler staying with us, connect with me and say hello!

    Jeff Ringgenberg · May 15, 2013
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  • Sheila H.

    Much nicer place to stay than the nearby/connected Sheraton. We are at the dental conference and are surrounded by great things to do/see/eat.

    Sheila Heriford · April 13, 2013
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  • Susan I.

    Beautiful walkabout area!

    Susan Ingram · April 10, 2013
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  • Angie P.

    This whole area is not stroller-friendly. However, the hotel staff and the Brasserie are kid-friendly.

    Angie Piercy · April 8, 2013
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  • Melissa K.

    Very disappointing. Rooms are very outdated and rough. Rooms were also dirty. Staff was friendly and helpful, but didn't make up for the dirt.

    Melissa Kelly · March 22, 2013
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  • Cooper's Hawk

    If you're planning on visiting the Country Club Plaza during your stay, make sure you visit us for happy hour, Mon-Fri, 3-6pm! Featuring 45 glasses of wine for $5 each and $6.99 apps! 816-531-1500 Read more

    Cooper's Hawk · March 14, 2013
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  • Jose R.

    This place is a short walk from some of the finest dining. It's connected to a mall. The hotel lobby has all you need with restaurants, bars, piano music.

    Jose Rios · January 16, 2013
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  • Jeff D.

    Internet is not free...the more days you purchase it is a bit less expensive...

    Jeff D. · December 28, 2012
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  • Kansas City

    2012 Visitors' Choice Award Winner for Favorite Hotel (more than 300 rooms)

    Kansas City · October 17, 2012
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  • Kansas City

    The Westin Kansas City at Crown Center is centrally located downtown within Hallmark's Crown Center an 85-acre complex of shops, restaurants and theaters and is just minutes from the Liberty Memorial

    Kansas City · September 28, 2012
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  • Jim A.

    ac/heat is old. 3 hrs to go from 72 to 69. Dust everywhere! Bedside phone crusted w greasy crud. TP residue under vanity. $300/day asked for Int on 2 day event. $15 to bring up box of papers. Pass!!!

    Jim Allen · September 28, 2012
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  • Mark S.

    Don't fall for the "I've got a great towntown view" line when you check in. What that really means is I have a room that overlooks the train yard! You want an odd number room xx17-xx25 & xx33-52

    Mark Sundt · September 27, 2012
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  • Alex H.

    Don't expect to make any noise after 7pm. The hotel agent will call the cops. Irregardless of reward status he will try to throw you out. Just call corporate and complain = comped rooms and bonus pts

    Alex Heldt · September 2, 2012
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  • Patricia U.

    The pool is great! Grab a cold one and relax. Buy drinks and snacks in the drug store! Much cheaper then the gift shop!

    Patricia Urbanovsky · June 12, 2012
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  • DC Social Sports C.

    Free Wi-Fi in the lobby.

    DC Social Sports Club · March 19, 2012
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  • William H.

    Ask for Jenny W. if you need help with your luggage

    William Hailey · February 23, 2012
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  • Brett R.

    Airline Personnel: be sure too have your ID at the food outlets if you want to get your discount. They won't honor it without.

    Brett R · January 1, 2012
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  • Anthony V.

    Corner rooms are spacious, but the bathroom is oddly shaped.

    Anthony Valente · November 1, 2011
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  • Coats

    The Park Corner King room is great. Ask for it by name!

    Coats · October 13, 2011
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  • Anna

    We have the best room ever ! Thank you Dad ! Gonna be the best cancer walk ever!

    Anna · August 13, 2011
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  • Jonnie B.

    Poor service...told I would receive free airport shuttle when booking room. Paid $700 for 4 nights& they charged me for the shuttle service! Nothing is as promised!

    Jonnie B · July 24, 2011
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  • Lisa P.

    You have to pay $5 to use the gym equipment! Dislike!

    Lisa Peek · May 10, 2011
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  • Nimble M.

    Internet is not free in the rooms

    Nimble Marketing · March 6, 2011
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  • J C.

    Nice and Clean

    J C · February 4, 2011
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  • The P.

    The attached walkways to Union Station and Crown Center can get you to attractions from the hotel with out stepping outside.

    The Pitch · January 29, 2011
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  • Valerie S.

    Go to the gym here! They have iPhone connections on machines

    Valerie Serrato · January 11, 2011
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  • Micah C.

    The staff here is professional. Really top notch. I love staying here

    Micah Cope · November 18, 2010
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  • Natalie A.

    The brasserie restaurant has gluten free items like bread and cinnamon rolls if you ask.

    Natalie Alvey · November 14, 2010
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  • BlueHolly

    if you're sensitive to noise pollution, don't get a room on the northern "downtown view" side; trains come through frequently,

    BlueHolly · November 6, 2010
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  • Terrill W.

    Don't fall for the scam where if you don't have housekeeping then you get a $5 gift certificate each day for stores within the hotel because no one accepts them.

    Terrill White · October 19, 2010
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  • Jeffrey H.

    Meet Steve Martin in the lobby!

    Jeffrey Hyde · April 23, 2010
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