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The Westin Kansas City at Crown Center

Hotel
Crown Center, Kansas City
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7.9/10
174
ratings
  • Brad B.
    "Great downtown view."(2 Tips)
    Joshua M.
    "Spacious lobby & connected to the stores/eateries next door."(4 Tips)
    Cindy K.
    "Room is clean, spacious, and nicely appointed."(2 Tips)
    Brett R.
    "your discount."(2 Tips)
51 Tips and reviews
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  • Barrel 31
    Barrel 31March 24, 2014
    Want a delicious meal at a local restaurant w/ one of KC's most extensive bourbon/whiskey selections? Visit us at 400 E. 31st St! Txt 4SQUARE to (816) 659-3088 for a free appetizer on your 1st visit!
  • Mark S.
    Mark SundtSeptember 27, 2012
    Don't fall for the "I've got a great towntown view" line when you check in. What that really means is I have a room that overlooks the train yard! You want an odd number room xx17-xx25 & xx33-52
  • Kansas City
    Kansas CitySeptember 28, 2012
    The Westin Kansas City at Crown Center is centrally located downtown within Hallmark's Crown Center an 85-acre complex of shops, restaurants and theaters and is just minutes from the Liberty Memorial
  • Cindy K.
    Cindy KellyFebruary 6, 2014
    Check-in was effortless. Room is clean, spacious, and nicely appointed. Staff have been wonderful. Lobby is gorgeous. Proximity to everything makes it perfect.
  • Jose R.
    Jose RiosJanuary 16, 2013
    This place is a short walk from some of the finest dining. It's connected to a mall. The hotel lobby has all you need with restaurants, bars, piano music.
  • Robert J.
    Robert JollyFebruary 3, 2014
    Was told would get room discounted but still paid full price and now card is frozen. Thankful for Ramada West in Topeka for the amazing service tonight & a warm room
  • Patricia U.
    Patricia UrbanovskyJune 12, 2012
    Been here 5+ times
    The pool is great! Grab a cold one and relax. Buy drinks and snacks in the drug store! Much cheaper then the gift shop!
  • Cooper's Hawk
    Cooper's HawkMarch 14, 2013
    If you're planning on visiting the Country Club Plaza during your stay, make sure you visit us for happy hour, Mon-Fri, 3-6pm! Featuring 45 glasses of wine for $5 each and $6.99 apps! 816-531-1500 Read more
  • Sheila H.
    Sheila HerifordApril 13, 2013
    Much nicer place to stay than the nearby/connected Sheraton. We are at the dental conference and are surrounded by great things to do/see/eat.
  • Jonathan
    JonathanOctober 10, 2014
    Cool program called Make Green Choice. Gives $5 per day to not have housekeeping.
  • Kristopher S.
    Kristopher SaimJanuary 19, 2016
    The rooms might need an updating but the service is phenomenal. The staff made our stay incredible.
  • Leslie
    LeslieJune 26, 2013
    Been here 5+ times
    If you want to relax and shop- try doing it before 5 pm. Everything closes at six.
  • Brad B.
    Brad BJune 21, 2013
    Great downtown view. Go for club level.
  • The P.
    The PitchJanuary 29, 2011
    The attached walkways to Union Station and Crown Center can get you to attractions from the hotel with out stepping outside.
  • Jim A.
    Jim AllenSeptember 28, 2012
    Been here 5+ times
    ac/heat is old. 3 hrs to go from 72 to 69. Dust everywhere! Bedside phone crusted w greasy crud. TP residue under vanity. $300/day asked for Int on 2 day event. $15 to bring up box of papers. Pass!!!
  • Brad B.
    Brad BJanuary 3, 2014
    Take the pedestrian bridge to the Freight House District and eat at Grunauer or Jack Stack BBQ.
  • Matt W.
    Matt WitthausAugust 8, 2014
    Nice view of downtown, comfortable beds, and a great shower.
  • Natalie A.
    Natalie AlveyNovember 14, 2010
    The brasserie restaurant has gluten free items like bread and cinnamon rolls if you ask.
  • BlueHolly
    BlueHollyNovember 6, 2010
    Been here 5+ times
    if you're sensitive to noise pollution, don't get a room on the northern "downtown view" side; trains come through frequently,
  • Joshua M.
    Joshua McNaryApril 20, 2010
    Nice hotel in KC. Spacious lobby & connected to the stores/eateries next door. Guest rooms are also spacious.
  • Brett L.
    Brett LCApril 29, 2014
    Free internet in the lobby, but it cuts you off at arbitrary points. Really bad if you are pushing a commit right then or saving to cloud storage.
  • Robert J.
    Robert JollyFebruary 3, 2014
    Fair warning to check your room thoroughly and double check your bill. Has gone down hill big time. Several maintenence and Housekeeping issues including drilling in stairway at 1 am.
  • Alex H.
    Alex HeldtSeptember 2, 2012
    Don't expect to make any noise after 7pm. The hotel agent will call the cops. Irregardless of reward status he will try to throw you out. Just call corporate and complain = comped rooms and bonus pts
  • Brett R.
    Brett RJanuary 1, 2012
    Airline Personnel: be sure too have your ID at the food outlets if you want to get your discount. They won't honor it without.
  • Micah C.
    Micah CopeNovember 18, 2010
    Been here 10+ times
    The staff here is professional. Really top notch. I love staying here
  • Kansas City
    Kansas CityOctober 17, 2012
    2012 Visitors' Choice Award Winner for Favorite Hotel (more than 300 rooms)
  • Angie P.
    Angie PiercyApril 8, 2013
    This whole area is not stroller-friendly. However, the hotel staff and the Brasserie are kid-friendly.
  • Teresa M.
    Teresa McCarthySeptember 2, 2013
    No decent room service after 11pm. But good view of the Irish Fest!
  • Jeff R.
    Jeff RinggenbergMay 15, 2013
    If you're a business traveler staying with us, connect with me and say hello!
  • William H.
    William HaileyFebruary 23, 2012
    Ask for Jenny W. if you need help with your luggage
  • Susan I.
    Susan IngramApril 10, 2013
    Beautiful walkabout area!
  • Curtis D.
    Curtis DuffettDecember 21, 2014
    Rooms and views are very nice. Customer service lacking. Don't eat at the hotel restaurants.
  • Anthony V.
    Anthony ValenteNovember 1, 2011
    Been here 5+ times
    Corner rooms are spacious, but the bathroom is oddly shaped.
  • Terrill W.
    Terrill WhiteOctober 19, 2010
    Been here 5+ times
    Don't fall for the scam where if you don't have housekeeping then you get a $5 gift certificate each day for stores within the hotel because no one accepts them.
  • Dylan B.
    Dylan BoydMarch 25, 2014
    Is it just me... or are the stairs here the shortest you have ever walked up?
  • Anna
    AnnaAugust 13, 2011
    We have the best room ever ! Thank you Dad ! Gonna be the best cancer walk ever!
  • Coats
    CoatsOctober 13, 2011
    Been here 10+ times
    The Park Corner King room is great. Ask for it by name!
  • Jeff D.
    Jeff DDecember 28, 2012
    Been here 5+ times
    Internet is not free...the more days you purchase it is a bit less expensive...
  • Melissa K.
    Melissa KellyMarch 22, 2013
    Very disappointing. Rooms are very outdated and rough. Rooms were also dirty. Staff was friendly and helpful, but didn't make up for the dirt.
  • Lisa P.
    Lisa PeekMay 10, 2011
    You have to pay $5 to use the gym equipment! Dislike!
  • J S.
    J SJuly 4, 2013
    Been here 5+ times
    Pool obviously not large enough for the hotel!
  • J. I.
    J. I.G.November 6, 2014
    Close to several sights.
  • DC Social Sports C.
    DC Social Sports ClubMarch 19, 2012
    Free Wi-Fi in the lobby.
  • Chuck J.
    Chuck JolleyOctober 14, 2016
    Great meeting spaces.
  • Dough B.
    Dough BoyNovember 15, 2014
    Just cooling how I cool
  • Valerie S.
    Valerie SerratoJanuary 11, 2011
    Go to the gym here! They have iPhone connections on machines
  • Jonnie B.
    Jonnie BJuly 24, 2011
    Poor service...told I would receive free airport shuttle when booking room. Paid $700 for 4 nights& they charged me for the shuttle service! Nothing is as promised!
  • Brent P.
    Brent PohlmanMarch 8, 2010
    Great place. Awesome view of downtown
  • J C.
    J CFebruary 4, 2011
    Nice and Clean
  • Nimble M.
    Nimble MarketingMarch 6, 2011
    Internet is not free in the rooms
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