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Starwood Preferred Guest® (SPG)

The Westin Los Angeles Airport

Hotel
West Los Angeles, Los Angeles
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7.0/10
451
ratings
  • Franco C.
    "Great shuttle, good service from the desk."(4 Tips)
    PJ S.
    "... standard for a Westin. Club lounge was quiet and had meatballs, vegetables,..."(3 Tips)
    Lori P.
    "Beware of the LAX dog kennel if you like to sleep in."(2 Tips)
    Pure S.
    "Great looking lobby, clean hall ways, comfortable beds."(2 Tips)
99 Tips and reviews
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  • scenic views
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  • Joseph K.
    Joseph KDecember 10, 2014
    Been here 5+ times
    Quite a few options to lounge & have a few drinks while you're here. Discover exceptional tasting food @ Daily Grill. Not bland or something you might find at Sizzler, like many other Hotels serve.👍
  • Jenn
    JennNovember 6, 2011
    If you want traditional style business hotel service go with The Westin Lax. Great staff, facilities and good (but old) rooms. Bedding is exceptional. Easy parking and great concierge!! !:)
  • Michelle A.
    Michelle AnsdellSeptember 14, 2013
    Be nice to people and they r very nice back...oh yeah,that is probably a good tip for anywhere. <3..ok well the silly prompt was "leave tip"(written) :)
  • PJ S.
    PJ SantoroDecember 24, 2014
    A little bit of a wait at Platinum check-in but staff was very friendly. Room was standard for a Westin. Club lounge was quiet and had meatballs, vegetables, cheese and crackers for evening snacks
  • Rohan A.
    Rohan AdarkarSeptember 8, 2014
    Great place to stay if you're tired after a long flight or if you have an early morning flight. Good food too!
    Upvoted Nov 5
  • John S.
    John StanforthApril 10, 2011
    Ask Robert the concierge about good local restaurants. We asked about sushi places and he named a couple, then quickly printed Google Maps without us even asking. Good guy, give him a tip.
  • Sharon H.
    Sharon HicksDecember 11, 2012
    Become SPG member great perks. I have gone Gold and the upgraded rooms are huge. Love the overhead shower and heavenly beds. Best sleep ever.
  • Katie J.
    Dog friendly and no fees for your pets...awesome! Parking is $25 a night so factor that into your costs when selecting an LAX hotel.
  • Franco C.
    Franco CalizMay 5, 2015
    Great shuttle, good service from the desk. Room is great. FedEx was a disaster ND the see service room may be your best bet.
  • Tom H.
    Tom HalleranJune 15, 2015
    Ask for a room on the Century Blvd side of the hotel if you don't want to be kept awake all night by the sound of planes coming and going.
  • Chris V.
    Chris VitaleMay 9, 2016
    Truly a great airport hotel. Airport hotels are usually subpar but this place is amazing by all standards! Highly recommend!
  • Shelley K.
    Shelley K.May 25, 2016
    You can earm 500 points per night if you choose not to have your room cleaned. Towers and amenities are replaceable on your request.
  • Westin Hotels & Resorts
    Stylish décor refreshes business and leisure travelers. Only blocks from LAX with easy access to major corporations, shopping, and beaches.
  • IY
    IYFebruary 22, 2015
    Free shuttle. The hotel even provided complimentary late checkout and WiFi. Super friendly service with no fuss.
  • Mike S.
    Mike SmootJuly 4, 2016
    Front desk great service the food is ok the rooms are comfortable and it's a good location.
  • Jonathan Y.
    Jonathan YuNovember 16, 2015
    Large hotel with comfortable rooms. Free shuttle runs 24/7 at roughly 30 minute intervals to LAX.
  • Kali K.
    Kali KrossDecember 10, 2012
    Been here 50+ times
    Bobo's tip is false. The Club Lounge is ONLY for those who've paid extra for it, comped guests, & Platinum SPG members.
  • Thijs ダ.
    Thijs ダルセンJuly 1, 2013
    Been here 5+ times
    The password for the free wifi in the lobby can be used throughout the hotel, so no need to buy internet if you log in at the lobby first
  • Bethany F.
    Bethany FullerFebruary 10, 2013
    Used a Suite Night SPG upgrade and was given a room above the dog kennel with really old, shoddy furniture. View of planes is good. Coffee at Daily Grill was horrible.
  • Angela J.
    Angela JDecember 13, 2011
    Been here 10+ times
    Yep I'm on the fourth floor and my Wi-Fi is not working you really need to be near the Wi-Fi signal near the big disc out in the hallway somewhere near those not in the middle.
  • Luke J.
    Luke JOctober 18, 2011
    Wifi hard to get in room on level 4 or above, need to be in passageway! Staff very helpful & friendly.
  • Ken J.
    Ken JohnsonMay 6, 2013
    Gr8 for a quick 1 or 2 day bus trip. As long as you can get around the traffic to your meetings.
  • Kristen M.
    Kristen MendesDecember 22, 2011
    Housekeeping has knocked twice this morning. SO RUDE!!! Our DND sign mysteriously disappeared. Other than that, great stay! Don't drink anything here. It's marked up A LOT!
  • Elliot D.
    Elliot DeRemerDecember 28, 2014
    Been here 5+ times
    Get the shuttle from LAX, grab a drink at the lobby bar and have Uber pick you up from here
  • Allison F.
    Allison FixApril 14, 2011
    Been here 10+ times
    If you do like airplanes, ask for a room on the south side. It does get noisy, but the view is great if you like plane watching.
  • Alex Mandossian
    Alex MandossianAugust 21, 2011
    Three things required for you to be successful and monetize: commitment, passion, intensity. I'm here teaching people how to become strategic online entrepreneurs this week at UIBC. Read more
  • Doug D.
    Doug DerricottMay 15, 2012
    King accessible room is my favorite. Much larger room, shower vs tub.
  • Pure S.
    Pure SerenityAugust 3, 2015
    Great looking lobby, clean hall ways, comfortable beds.
  • Tato R.
    Tato RoseteDecember 4, 2016
    The beds are the best! Location is excellent!
  • Phil
    PhilOctober 10, 2014
    The shuttle to LAX doesn't run on a schedule so you just have go to lobby and wait. Staff advised me be there 30 mins before I wanted to be at airport. Not convenient for an "airport" hotel.
  • Ari C.
    Many people working to check in, some of them will just keep looking down acting busy.. Just smile and stare.. And wait and wait
  • Larry L.
    Larry LeungFebruary 27, 2013
    Nice club lounge and good breakfast choices.
  • El R.
    El RafaJanuary 29, 2016
    Its a good place... stayed there just one night... good staff
  • Rich K.
    Rich KummerSeptember 11, 2011
    Been here 5+ times
    Westin Executive Lounge is closed on weekends, but SPG Platinum receive vouchers for free continental breakfast at the Starbucks kiosk.
  • Dan
    DanDecember 2, 2013
    Been here 5+ times
    No hot water every morning, just like everything was stuck in the 80's accept the sensors in the fridge and the flat screen tv
  • Michael "Mayor" M.
    Michael "Mayor" MaherDecember 4, 2011
    Been here 10+ times
    Try this! On your phone, send the text message Like SevenLevels to 32665. Pretty cool huh? How can you use that?
  • Neal U.
    Neal U.October 7, 2013
    If using the garage for airport parking make sure to prepay at reception desk.
  • Callie O.
    Callie OlsonAugust 24, 2014
    Absolutely beautiful, very clean and friendly staff!
  • Nicole (.
    Raul at the luggage counter may be the nicest person you'll meet at a hotel!
  • Nicole P.
    Nicole PJuly 29, 2011
    Been here 5+ times
    Lots of airline crews bunk here - usually quiet ... Nice and efficient. Some rooms updated... Some not.
  • Molly M.
    Molly MakofskeJuly 27, 2013
    Probably the most comfortable bed I've ever slept in! Using the free wifi in the lobby right now.
  • Kris A.
    Kris ASeptember 7, 2013
    Been here 5+ times
    USB ports for in-room device charging
  • John A.
    John AntosAugust 25, 2014
    Good airport hotel, clean, but needs an overall refresh.
  • Andy W.
    Andy WatkinsFebruary 17, 2012
    Lunch for $5.50 and free all day parking....secrets of the Millionaire Mind....and smart shopper. Ask me how.
  • Mike W.
    Mike WarrenJune 6, 2013
    Executive floor is the way to go!
  • Brice E.
    Brice EnglertSeptember 20, 2011
    The Tuscan brick chicken is money and the mayor is friendly!
  • Michael B.
    Michael B.May 27, 2012
    Been here 50+ times
    This is a nice place 2 get a good nights sleep if u have a short layover by the airport.
  • Bruno S.
    Bruno ScarcellaAugust 5, 2015
    There is a cars rental company at the lobby.
  • Evan[Bu]
    Evan[Bu]June 16, 2012
    Been here 10+ times
    Control your television with your iPhone with the LodgeNet app available through the App Store.
  • Ninfa M.
    Ninfa MejiaAugust 19, 2014
    Afternoon pool is always better.
  • Heather S.
    Heather ScottApril 4, 2013
    Great beds and showers! Wifi? Not so much.
  • Bobo
    BoboJuly 13, 2010
    They have free coffee and pastries in the morning for Starwood preferred guests.
  • Bob M.
    Bob MJune 30, 2013
    Ummm....Internet is not free yet? It's 2013 get with it!!
  • Randy P.
    Randy PaddyMarch 26, 2013
    Pre-gaming in the club room!? Sure you can! #platinum status haha
  • Patrick M.
    Patrick McIvorJanuary 16, 2013
    Been here 5+ times
    The lamp in the room. p
  • Kelly C.
    Kelly CarterApril 9, 2011
    Coffee concession will ONLY takes cash, no credit & apparently it's too difficult to charge to room especially if they are busy. uh Huh...
  • Lori P.
    Lori PNovember 27, 2012
    Beware of the LAX dog kennel if you like to sleep in.
  • Fanny R.
    Fanny RJune 28, 2015
    Nice hotel. Great beds.
  • Murilo F.
    Murilo FrazattoAugust 6, 2011
    Hey!! Good installations!! The wifi is not free!! Ghrrrrr!!
  • Hector V.
    Hector VazquezMay 25, 2012
    Can't believe this, no comp wi-fi, no b-fast, no fridge in room, got offered points if accepted no room svc, yuk!
  • Mike O.
    Mike OJuly 14, 2011
    Watch out for starwood pricing. Touch it and it probably just cost you ten bucks. $12.99 daily internet?! $23 room service plate of eggs?!
  • Kelly S.
    Kelly SlothowerDecember 7, 2011
    Bar purchase will give you 3hrs of free parking.
  • Kyunghoon K.
    Kyunghoon KimMay 3, 2012
    $22 + Tax for overnight self-parking
  • Nancy D.
    Nancy DAugust 23, 2012
    Room is nice with updated furnishings. But, no free Internet. Huh? $12.99 per day. Room smells of cigarette smoke when hotel is smoke-free. Won't let us switch rooms. No microwave.
  • Uncle M.
    Uncle MartyMarch 22, 2011
    Make sure your room does not back to the runway ... Looks like a 1:4 chance and you won't be getting any sleep.
  • Michael B.
    Michael B.May 27, 2012
    Been here 50+ times
    This is a nice place 2 sleep if u have a short layover by LAX.
  • Tom C.
    Tom ChenFebruary 2, 2011
    Good scramble eggs for breakfast on the executive level
  • Josephine B.
    Josephine BauzonJuly 7, 2013
    Been here 10+ times
    Checking out takes forever! They need more people working in the mornings. /:
  • Juan L.
    Juan LopezMarch 22, 2011
    Been here 5+ times
    Try to get a room with the view of the airport. Very soothing at night.
  • Cupcakes Carlynn
    Cupcakes CarlynnFebruary 8, 2016
    Wifi password puvu57
  • Mazen I.
    Mazen IlyasMarch 24, 2012
    The rooms are quite old. Not the best Westin I have seen
  • Chris W.
    Chris WheatleySeptember 13, 2012
    Expensive hotel, especially last minute. Obscene to pay that much and have no included in-room wifi, no local or 800 phone calls and no free parking.
  • Bobo
    BoboJuly 13, 2010
    Sign up for Starwood Rewards and begin earning points towards free stuff.
  • Concetta R.
    Concetta RiniMay 11, 2011
    Not impressed by this hotel. Nothing about it feels like a Westin. I recommend staying someplace else Old fixtures, poor service. Next time I'm going with Four Points.
  • Nick F.
    Nick FruendtDecember 12, 2014
    I got to my room and the bed wasn't made!
  • Bill D.
    Bill DaubenJanuary 16, 2016
    Not a bad place but definitely could use some updating.
  • J¤hñathan™ P.
    J¤hñathan™ P¡€r¢£January 6, 2012
    Been here 10+ times
    Good room cleaning.
  • Maximiliano L.
    Maximiliano LopezJune 9, 2011
    Shuttle bus it here free from the hotel the Taxi is a scam
  • Diana F.
    Diana FakhouriMarch 20, 2014
    Bring Clorox wipes.
  • Darks
    DarksMay 1, 2013
    Great beds!
  • Ashesh S.
    Ashesh ShahJuly 22, 2013
    Noisy rooms given proximity to airport
  • gj = acomputerpro
    gj = acomputerproFebruary 22, 2010
    So many visitors and no tips yet? What's up with that! Here's a tip... don't forget to tip your bellhop.
  • Jochen D.
    Jochen DuerinckJuly 5, 2011
    We got an upgrade to an executive room because we're "honeymooners" :-)
  • Lee P.
    Lee PalaciosOctober 24, 2010
    Been here 10+ times
    The parking is expensive! You can park near subway for free Sundays only.
  • Michael D. B.
    Michael D. ButlerDecember 4, 2011
    Stay across the street Westin screws u for Internet and jams ur G3 G4
  • Gaelen G.
    Gaelen GatesDecember 8, 2013
    Been here 5+ times
    Charging $13 a day for wifi is obnoxious.
  • Bobbo B.
    Bobbo ByrnesNovember 6, 2010
    Been here 5+ times
    love it when the Taxi conference is here!
  • Jordan N.
    Jordan NortheyDecember 5, 2010
    best beds <3
  • ammie s.
    ammie shahreenaAugust 21, 2011
    just arrived ...
  • Jay H.
    Jay HartwigSeptember 22, 2015
    Been here 5+ times
    Meh. No hospitality. Not a great room. 😞
  • Steven G.
    Steven GoldbachMay 30, 2012
    Been here 10+ times
    Really bad wifi here. I have to use my MiFi device instead.
  • Tina W.
    Tina WhitleyJuly 9, 2011
    Crappy customer service. Piece of crap hotel. I never want to come back
  • Denise R.
    Denise RodriguezMarch 15, 2010
    The hot tub is broken.
  • JJ
    JJMay 15, 2012
    Been here 10+ times
    Awful wifi ....
  • Fidel C.
    Fidel CastrejonJuly 21, 2015
    Habitaciones grandes .... Muy tranquilo ..... Cerca del #Aeropuerto
  • Eungee S.
    Eungee ShinMay 16, 2014
    난로스앤잴래스한인타운애살고잇고 여기공항은너무복잡해지..그런대 한국택시서비스가잘대잇고 우리집애서엄마가사용하는한군대-2군대 위험아니고 한인타운가지 25-30불 이고 여기한인타운내는택시로 3불다가지 아주구경하기애처음온사람들 어려울개하나도업중
  • Alexander V.
    Las últimas habitaciones se puede ver el aterrizaje de muchos aviones
  • instburger
    instburgerDecember 19, 2014
    Lax havaalanindan her 30 dakikada bir servis var. Odalar eski ama idare eder. Minibardan ve cerez bolumunden urunu yerinden oynattiginiz anda hesabiniza yaziliyor. Dikkatli olun!
  • Claudia P.
    Claudia PardiniFebruary 25, 2011
    Existem lugares melhores ....mas valeu!!! tentaram ser hospitaleiros....rsrss
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