Starwood Preferred Guest® (SPG)

The Westin New York at Times Square

Hotel
Theater District, New York
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7.8/10
399
ratings
  • John S.
    "Best Starwood room in NYC."(7 Tips)
    Kathleen B.
    "Atrium Club is great!"(4 Tips)
    Daniel C.
    "... and great attention - fast elevators - wish FREE internet instead paying..."(2 Tips)
    Jovy G.
    "Great double shower heads."(2 Tips)
113 Tips and reviews
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  • Stephanie D.
    Great hotel, staff are very friendly and accommodating and it's in the heart of Times Square. Ask for the higher floors to make sure your room is quite
  • Fran S.
    Fran SuAugust 5
    Solid hotel with the usual Westin comfort. Centrally located. Generous room size, especially for Manhattan. Time square location does come with the crazy touristy scenes, could be a negative for some.
  • Noyan A.
    Noyan AyanApril 20
    Beware that your room most probably won't be ready before 3pm!
  • Yujie Z.
    Yujie ZhuJanuary 31
    good city view. very close to time square and subway
  • Dominic G.
    Dominic GadouryNovember 17, 2015
    Comfy and quiet in the busy city.
  • Lindsey H.
    Lindsey HoganJuly 31, 2015
    If you can score a room in the Starwood Preferred area, it will completely change your perception of the hotel.
  • Heyam T.
    Heyam TJuly 30, 2015
    Very near to the bus station👌🏻
  • L B.
    L BradyJune 25, 2015
    Great view
  • Melissa B.
    Melissa BurgessFebruary 3, 2015
    Great hotel but not really worth the price. No free breakfast or free wifi. Within walking distance of Times Square but not super close. Near the Port Authority Bus Terminal. Expect more for my $.
  • darcy m.
    darcy myersDecember 24, 2014
    Heavenly beds! Must get a room on a high floor, though because of the noise.
  • Mingfei Y.
    Mingfei YanNovember 16, 2014
    Will never stay in Westin again. Very rude service, no wifi working and the front desk is not helpful at all. Don't choose this place to ruin your holidays.
  • Willem-Jan B.
    Willem-Jan BoogerdNovember 2, 2014
    Nice rooms, good service. Ideal location centered in Manhattan. Quite expensive.
  • Tiffany
    TiffanyOctober 6, 2014
    Be forewarned, if you opt for 3pm checkout on Sunday, your room keys will stop working at noon!
  • Zachary F.
    Zachary FrySeptember 8, 2014
    Beautiful, and modern hotel, as most Westin hotels are, in busy area of Times Sq good for tourists
  • Miguel S.
    Miguel SolivanSeptember 4, 2014
    Love this hotel. Love the location, the views and the restaurants. The room size is not bad for NYC.
  • Lily J.
    Lily JungJuly 4, 2014
    Only the water from the shelves is complimentary. The water from the fridge is not complimentary. Beware of the $7 charge.
  • Westin Hotels & Resorts
    The Westin New York at Times Square stands at the heart of a vivid action-packed metropolis.
  • Matthew S.
    Matthew ScottFebruary 5, 2014
    not a location I would ever want to stay in again, but I liked: fast elevators, firm beds. Disliked: fuck off room service prices
  • Frank
    FrankJanuary 18, 2014
    New hotel, contemporary finishes... Too bad it's near Times Square and shitty places to eat.
  • Pim v.
    Pim van der KlijDecember 27, 2013
    Great Hotel !💯
  • B B.
    B BDecember 3, 2013
    Just checked in. Stained bedspread and trash in the closet. Definitely a first for me I. This hotel
  • Christina G.
    Christina GallahanNovember 17, 2013
    First time here. Friendly staff, comfortable and quiet room, convenient location. We have a 3 month old and they provided a crib. Housekeeping checked back since we didn't want AM service.
  • Carol Ann S.
    Carol Ann SchwartzNovember 10, 2013
    Great bathroom. Be sure to give Starwoods # to front desk. Perks given
  • Michael P.
    Michael PhillipsOctober 19, 2013
    The best staff in NYC hands down.Professional, helpful, accomodating and friendly. We have been staying here for years and they never disappoint Great location, beautiful rooms, great staff.
  • Kirsten A.
    Kirsten ArnfastOctober 1, 2013
    Took me 12 hours to get fresh towels. That's gotta be a record.
  • George K.
    George KanetidisAugust 11, 2013
    We stayed for 10 days and everything was great. We asked for a high floor and we were moved up to 43th floor! Will come again fo sure!
  • Paul F.
    Paul FortJuly 30, 2013
    The bellhops here are actually former guests forced to work off unpaid bills
  • Sarah S.
    Sarah SoczkaJuly 9, 2013
    Do not order the burger for room service. Otherwise great space, fun shower, good location.
  • Larimar F.
    Larimar FialloJuly 2, 2013
    No complementary wifi for paying guests here, they make you pay 15 bucks for a day's worth of terrible poor connexion, #mayorfail
  • Larimar F.
    Larimar FialloJuly 1, 2013
    Employees are not well and properly trained, bad service. Politeness left the building
  • Reid F.
    Reid FishlerJune 6, 2013
    Missed my wakeup call. Make sure to have a backup plan!
  • Paul F.
    Paul FortJune 4, 2013
    You can actually sublet your hotel room for the night - check Craig's list
  • Jonathan C.
    Jonathan ChenMay 23, 2013
    Rude people and expensive WiFi. Was frustrated for the first hour around check in because of unapologetically rude staff
  • Gadjo S.
    Gadjo SevillaMay 2, 2013
    WiFi is barely usable at the 41st floor. Well appointed rooms but dirty bathroom floors
  • Mindy H.
    Mindy HullMay 1, 2013
    Recently remodeled rooms & gym are fab.
  • Lily
    LilyApril 29, 2013
    A surprising oasis in Times Square. Shula's has excellent food and makes for a great hotel bar. Staff is great. If you don't have one, get an SPG #.
  • Lynn S.
    Lynn SwavelyApril 24, 2013
    Free Internet for platinum stinks. Horrible in room service.
  • Angela T.
    Angela TheresaApril 8, 2013
    Good clean public restrooms, and a lobby to sit and rest or wait for someone.
  • Queen Merlyn (.
    Queen Merlyn (MJ)January 27, 2013
    A beautiful hotel! Just above the AMC & Regal Movie Theaters! <3
  • Scott G.
    Scott GaleJanuary 5, 2013
    Customer service here is amazing!
  • Carolina
    CarolinaJanuary 1, 2013
    The bar is excellent
  • Rob M.
    Rob MehtaDecember 30, 2012
    Good break from TS
  • Miles G.
    Miles GilbertDecember 23, 2012
    Amazing hotel but be warned of their outrageous Internet prices, $14.95 for 24 hour access
  • PureGlam.tv - Lifestyle, Fashion and Travel
    Great location - ideal to discover NYC - better hotelrooms in NYC possible - but overall experience + location great - always great deals in Jan/Feb
  • Katie G.
    Katie GoodlingOctober 21, 2012
    43rd floor has an amazing view!
  • Bhumik S.
    Bhumik ShahSeptember 27, 2012
    Don't like the new policy of choosing between points or continental breakfast... I def miss the concierge lounge..will still come back to hotel but hope they bring concierge lounge back.!!
  • Thibault M.
    Thibault MarrannesSeptember 10, 2012
    Asked for a view on the hudson, got a free room upgrade with free wifi! Very friendly staff.
  • Clarissa S.
    Clarissa SuharliSeptember 1, 2012
    wifi costs $15/day,and it sucks!!!!! a nearby starbucks has free and much better wifi -.- meh.
  • Daniel C.
    Daniel CadaviecoAugust 28, 2012
    A great balance between quality and location ( very negar Time Square) - cool Design and great attention - fast elevators - wish FREE internet instead paying additional - overall great hotel
  • Larissa F.
    Larissa FraidaAugust 25, 2012
    The double shower is the best i've ever use. The only problem is that they don't clean the room very well.
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