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Comfy and quiet in the busy city.
If you can score a room in the Starwood Preferred area, it will completely change your perception of the hotel.
Very near to the bus station👌🏻
Great hotel but not really worth the price. No free breakfast or free wifi. Within walking distance of Times Square but not super close. Near the Port Authority Bus Terminal. Expect more for my $.
Heavenly beds! Must get a room on a high floor, though because of the noise.
Will never stay in Westin again. Very rude service, no wifi working and the front desk is not helpful at all. Don't choose this place to ruin your holidays.
Nice rooms, good service. Ideal location centered in Manhattan. Quite expensive.
Be forewarned, if you opt for 3pm checkout on Sunday, your room keys will stop working at noon!
Beautiful, and modern hotel, as most Westin hotels are, in busy area of Times Sq good for tourists
Love this hotel. Love the location, the views and the restaurants. The room size is not bad for NYC.
Only the water from the shelves is complimentary. The water from the fridge is not complimentary. Beware of the $7 charge.
The Westin New York at Times Square stands at the heart of a vivid action-packed metropolis.
not a location I would ever want to stay in again, but I liked: fast elevators, firm beds. Disliked: fuck off room service prices
New hotel, contemporary finishes... Too bad it's near Times Square and shitty places to eat.
Great Hotel !💯
Just checked in. Stained bedspread and trash in the closet. Definitely a first for me I. This hotel
First time here. Friendly staff, comfortable and quiet room, convenient location. We have a 3 month old and they provided a crib. Housekeeping checked back since we didn't want AM service.
Great bathroom. Be sure to give Starwoods # to front desk. Perks given
The best staff in NYC hands down.Professional, helpful, accomodating and friendly. We have been staying here for years and they never disappoint Great location, beautiful rooms, great staff.
Took me 12 hours to get fresh towels. That's gotta be a record.
We stayed for 10 days and everything was great. We asked for a high floor and we were moved up to 43th floor! Will come again fo sure!
The bellhops here are actually former guests forced to work off unpaid bills
Do not order the burger for room service. Otherwise great space, fun shower, good location.
No complementary wifi for paying guests here, they make you pay 15 bucks for a day's worth of terrible poor connexion, #mayorfail
Employees are not well and properly trained, bad service. Politeness left the building
Missed my wakeup call. Make sure to have a backup plan!
You can actually sublet your hotel room for the night - check Craig's list
Rude people and expensive WiFi. Was frustrated for the first hour around check in because of unapologetically rude staff
WiFi is barely usable at the 41st floor. Well appointed rooms but dirty bathroom floors
Recently remodeled rooms & gym are fab.
A surprising oasis in Times Square. Shula's has excellent food and makes for a great hotel bar. Staff is great. If you don't have one, get an SPG #.
Free Internet for platinum stinks. Horrible in room service.
Good clean public restrooms, and a lobby to sit and rest or wait for someone.
A beautiful hotel! Just above the AMC & Regal Movie Theaters! <3
Customer service here is amazing!
The bar is excellent
Good break from TS
Amazing hotel but be warned of their outrageous Internet prices, $14.95 for 24 hour access
Great location - ideal to discover NYC - better hotelrooms in NYC possible - but overall experience + location great - always great deals in Jan/Feb
43rd floor has an amazing view!
Don't like the new policy of choosing between points or continental breakfast... I def miss the concierge lounge..will still come back to hotel but hope they bring concierge lounge back.!!
Asked for a view on the hudson, got a free room upgrade with free wifi! Very friendly staff.
wifi costs $15/day,and it sucks!!!!! a nearby starbucks has free and much better wifi -.- meh.
A great balance between quality and location ( very negar Time Square) - cool Design and great attention - fast elevators - wish FREE internet instead paying additional - overall great hotel
The double shower is the best i've ever use. The only problem is that they don't clean the room very well.
Wow. Double shower heads. Desk with gorgeous view. This is everything you could ask for - too bad it's in touristville.
Such a great hotel! Rooms are modern and everything is so close. Wouldn't stay anywhere else in the city!
Great double shower heads. Atrium rooms are worth the little extra!