Starwood Preferred Guest® (SPG)

The Westin New York at Times Square

Hotel, Event Space, and Bed & Breakfast
270 W 43rd St (at 8th Ave), New York, NY 10036, United States
Credit Cards:
Yes (incl. American Express)
Wi-Fi:
Yes

Earn bonus Starpoints® & more for your check-ins when you connect your SPG® & foursquare accounts. Visit spg.com/foursquare to view latest earning opportunities

7.9/10

Based on 169 votes

People like this place

Total Visitors
10,630
Total Visits
23,322
Save
Share
  • What you need to know
    Jerry H.
    Try to get the Atrium club upgrade!(4 Tips)
    Tara
    often and always stay at Starwood properties(6 Tips)
    Daniel C.
    ... and great attention - fast elevators - wish FREE internet instead paying...(2 Tips)
    Jovy G.
    Great double shower heads.(2 Tips)
Log in to leave tips at this venue!
Sort:
  • Recent
  • Popular

104 tips. Filter by taste:

  • all tips
  • atrium club
  • scenic views
  • starwood
  • fast elevators
  • spa
  • free Wifi
  • comfortable
  • hotel
  • breakfast food
  • massage
  • quiet
  • staff
  • showers
  • lounges
  • restrooms
  • tourism
  • movie theaters
  • dinner
  • apples
  • Melissa K.

    Great hotel but not really worth the price. No free breakfast or free wifi. Within walking distance of Times Square but not super close. Near the Port Authority Bus Terminal. Expect more for my $.

    Melissa Kania · February 3
    Save
  • darcy m.

    Heavenly beds! Must get a room on a high floor, though because of the noise.

    darcy myers · December 24, 2014
    Save
  • Mingfei Y.

    Will never stay in Westin again. Very rude service, no wifi working and the front desk is not helpful at all. Don't choose this place to ruin your holidays.

    Mingfei Yan · November 16, 2014
    Save
  • Willem-Jan B.

    Nice rooms, good service. Ideal location centered in Manhattan. Quite expensive.

    Willem-Jan Boogerd · November 2, 2014
    Save
  • Tiffany

    Be forewarned, if you opt for 3pm checkout on Sunday, your room keys will stop working at noon!

    Tiffany · October 6, 2014
    Save
  • Zachary F.

    Beautiful, and modern hotel, as most Westin hotels are, in busy area of Times Sq good for tourists

    Zachary Fry · September 8, 2014
    Save
  • Miguel S.

    Love this hotel. Love the location, the views and the restaurants. The room size is not bad for NYC.

    Miguel Solivan · September 4, 2014
    Save
  • Lily J.

    Only the water from the shelves is complimentary. The water from the fridge is not complimentary. Beware of the $7 charge.

    Lily Jung · July 4, 2014
    Save
  • Westin Hotels & Resorts

    The Westin New York at Times Square stands at the heart of a vivid action-packed metropolis.

    Westin Hotels & Resorts · April 18, 2014
    Save
  • Matthew S.

    not a location I would ever want to stay in again, but I liked: fast elevators, firm beds. Disliked: fuck off room service prices

    Matthew Scott · February 5, 2014
    Save
  • NFL PICK6

    Frio! Neve! NYCITY!! Essa é a cara do Super Bowl 48 meu povo!!! Acompanhe-nos! PICK6!!

    NFL PICK6 · January 22, 2014
    Save
  • Frank

    New hotel, contemporary finishes... Too bad it's near Times Square and shitty places to eat.

    Frank · January 18, 2014
    Save
  • Pim v.

    Great Hotel !💯

    Pim van der Klij · December 27, 2013
    Save
  • B B.

    Just checked in. Stained bedspread and trash in the closet. Definitely a first for me I. This hotel

    B B · December 3, 2013
    Save
  • Christina G.

    First time here. Friendly staff, comfortable and quiet room, convenient location. We have a 3 month old and they provided a crib. Housekeeping checked back since we didn't want AM service.

    Christina Gallahan · November 17, 2013
    Save
  • Carol Ann S.

    Great bathroom. Be sure to give Starwoods # to front desk. Perks given

    Carol Ann Schwartz · November 10, 2013
    Save
  • Mike P.

    The best staff in NYC hands down.Professional, helpful, accomodating and friendly. We have been staying here for years and they never disappoint Great location, beautiful rooms, great staff.

    Mike Phillips · October 19, 2013
    Save
  • Kirsten A.

    Took me 12 hours to get fresh towels. That's gotta be a record.

    Kirsten Arnfast · October 1, 2013
    Save
  • Cinara O.

    Bem localizado..muito bonito

    Cinara Oliveira · August 24, 2013
    Save
  • George K.

    We stayed for 10 days and everything was great. We asked for a high floor and we were moved up to 43th floor! Will come again fo sure!

    George Kanetidis · August 11, 2013
    Save
  • Paul F.

    The bellhops here are actually former guests forced to work off unpaid bills

    Paul Fort · July 30, 2013
    Save
  • Paco Z.

    Situación inmejorable, a un paso de Times Square y el perfecto punto de partida para conocer Manhattan. Habitaciones amplias, camas muy cómodas y enorme TV. El edificio alto y azul de la foto.

    Paco Zapillo · July 14, 2013
    Save
  • Sarah S.

    Do not order the burger for room service. Otherwise great space, fun shower, good location.

    Sarah Soczka · July 9, 2013
    Save
  • Larimar F.

    No complementary wifi for paying guests here, they make you pay 15 bucks for a day's worth of terrible poor connexion, #mayorfail

    Larimar Fiallo · July 2, 2013
    Save
  • Larimar F.

    Employees are not well and properly trained, bad service. Politeness left the building

    Larimar Fiallo · July 1, 2013
    Save
  • Reid F.

    Missed my wakeup call. Make sure to have a backup plan!

    Reid Fishler · June 6, 2013
    Save
  • Paul F.

    You can actually sublet your hotel room for the night - check Craig's list

    Paul Fort · June 4, 2013
    Save
  • Jonathan C.

    Rude people and expensive WiFi. Was frustrated for the first hour around check in because of unapologetically rude staff

    Jonathan Chen · May 23, 2013
    Save
  • Gadjo S.

    WiFi is barely usable at the 41st floor. Well appointed rooms but dirty bathroom floors

    Gadjo Sevilla · May 2, 2013
    Save
  • Mindy H.

    Recently remodeled rooms & gym are fab.

    Mindy Hull · May 1, 2013
    Save
  • Lily

    A surprising oasis in Times Square. Shula's has excellent food and makes for a great hotel bar. Staff is great. If you don't have one, get an SPG #.

    Lily · April 29, 2013
    Save
  • Lynn S.

    Free Internet for platinum stinks. Horrible in room service.

    Lynn Swavely · April 24, 2013
    Save
  • sergio

    Buen desayuno y gente amable. Nice breakfast and kind people.

    sergio · April 11, 2013
    Save
  • Carlos

    Excelente ubicación y servicio

    Carlos · April 10, 2013
    Save
  • Angela T.

    Good clean public restrooms, and a lobby to sit and rest or wait for someone.

    Angela Theresa · April 8, 2013
    Save
  • Merlyn

    A beautiful hotel! Just above the AMC & Regal Movie Theaters! <3

    Merlyn · January 27, 2013
    Save
  • Scott G.

    Customer service here is amazing!

    Scott Gale · January 5, 2013
    Save
  • Carolina

    The bar is excellent

    Carolina · January 1, 2013
    Save
  • Rob M.

    Good break from TS

    Rob Mehta · December 30, 2012
    Save
  • Miles G.

    Amazing hotel but be warned of their outrageous Internet prices, $14.95 for 24 hour access

    Miles Gilbert · December 23, 2012
    Save
  • PureGlam.tv - Lifestyle, Fashion and Travel

    Great location - ideal to discover NYC - better hotelrooms in NYC possible - but overall experience + location great - always great deals in Jan/Feb

    Save
  • Katie G.

    43rd floor has an amazing view!

    Katie Goodling · October 21, 2012
    Save
  • Bhumik S.

    Don't like the new policy of choosing between points or continental breakfast... I def miss the concierge lounge..will still come back to hotel but hope they bring concierge lounge back.!!

    Bhumik Shah · September 27, 2012
    Save
  • Thibault M.

    Asked for a view on the hudson, got a free room upgrade with free wifi! Very friendly staff.

    Thibault Marrannes · September 10, 2012
    Save
  • Clarissa S.

    wifi costs $15/day,and it sucks!!!!! a nearby starbucks has free and much better wifi -.- meh.

    Clarissa Suharli · September 1, 2012
    Save
  • Daniel C.

    A great balance between quality and location ( very negar Time Square) - cool Design and great attention - fast elevators - wish FREE internet instead paying additional - overall great hotel

    Daniel Cadavieco · August 28, 2012
    Save
  • Larissa F.

    The double shower is the best i've ever use. The only problem is that they don't clean the room very well.

    Larissa Fraida · August 25, 2012
    Save
  • Claudia

    Arquitectonica

    Claudia · August 18, 2012
    Save
  • Ikai L.

    Wow. Double shower heads. Desk with gorgeous view. This is everything you could ask for - too bad it's in touristville.

    Ikai Lan · July 16, 2012
    Save
  • Kris O.

    Such a great hotel! Rooms are modern and everything is so close. Wouldn't stay anywhere else in the city!

    Kris Orourke · July 15, 2012
    Save

Appears on 41 lists

See all »

Is this your business? Claim it now.

Make sure your information is up to date. Plus use our free tools to find new customers.