Starwood Preferred Guest® (SPG)

The Westin New York at Times Square

Hotel and Event Space · Theater District
270 W 43rd St (at 8th Ave), New York, NY 10036, United States
Credit Cards:
Yes (incl. American Express)

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Based on 261 votes

People like this place

  • What you need to know
    "often and always stay at Starwood properties"(7 Tips)
    Kathleen B.
    "Atrium Club is great!"(4 Tips)
    Daniel C.
    "... and great attention - fast elevators - wish FREE internet instead paying..."(2 Tips)
    Jovy G.
    "Great double shower heads."(2 Tips)
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109 tips and reviews.

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  • all tips and reviews
  • scenic views
  • atrium club
  • starwood
  • fast elevator
  • spa
  • comfortable
  • hotel
  • TVs
  • breakfast food
  • free Wifi
  • massage
  • quiet
  • staff
  • showers
  • lounges
  • restrooms
  • movie theaters
  • dinner
  • clean
  • apples
  • Dominic G.

    Comfy and quiet in the busy city.

    Dominic Gadoury · 1 week ago
  • Lindsey H.

    If you can score a room in the Starwood Preferred area, it will completely change your perception of the hotel.

    Lindsey Hogan · July 31
  • Heyam T.

    Very near to the bus station👌🏻

    Heyam T · July 30
  • L B.

    Great view

    L Brady · June 25
  • Melissa K.

    Great hotel but not really worth the price. No free breakfast or free wifi. Within walking distance of Times Square but not super close. Near the Port Authority Bus Terminal. Expect more for my $.

    Melissa Kania · February 3
  • darcy m.

    Heavenly beds! Must get a room on a high floor, though because of the noise.

    darcy myers · December 24, 2014
  • Mingfei Y.

    Will never stay in Westin again. Very rude service, no wifi working and the front desk is not helpful at all. Don't choose this place to ruin your holidays.

    Mingfei Yan · November 16, 2014
  • Willem-Jan B.

    Nice rooms, good service. Ideal location centered in Manhattan. Quite expensive.

    Willem-Jan Boogerd · November 2, 2014
  • Tiffany

    Be forewarned, if you opt for 3pm checkout on Sunday, your room keys will stop working at noon!

    Tiffany · October 6, 2014
  • Zachary F.

    Beautiful, and modern hotel, as most Westin hotels are, in busy area of Times Sq good for tourists

    Zachary Fry · September 8, 2014
  • Miguel S.

    Love this hotel. Love the location, the views and the restaurants. The room size is not bad for NYC.

    Miguel Solivan · September 4, 2014
  • Lily J.

    Only the water from the shelves is complimentary. The water from the fridge is not complimentary. Beware of the $7 charge.

    Lily Jung · July 4, 2014
  • Westin Hotels & Resorts

    The Westin New York at Times Square stands at the heart of a vivid action-packed metropolis.

    Westin Hotels & Resorts · April 18, 2014
  • Matthew S.

    not a location I would ever want to stay in again, but I liked: fast elevators, firm beds. Disliked: fuck off room service prices

    Matthew Scott · February 5, 2014
  • Frank

    New hotel, contemporary finishes... Too bad it's near Times Square and shitty places to eat.

    Frank · January 18, 2014
  • Pim v.

    Great Hotel !💯

    Pim van der Klij · December 27, 2013
  • B B.

    Just checked in. Stained bedspread and trash in the closet. Definitely a first for me I. This hotel

    B B · December 3, 2013
  • Christina G.

    First time here. Friendly staff, comfortable and quiet room, convenient location. We have a 3 month old and they provided a crib. Housekeeping checked back since we didn't want AM service.

    Christina Gallahan · November 17, 2013
  • Carol Ann S.

    Great bathroom. Be sure to give Starwoods # to front desk. Perks given

    Carol Ann Schwartz · November 10, 2013
  • Michael P.

    The best staff in NYC hands down.Professional, helpful, accomodating and friendly. We have been staying here for years and they never disappoint Great location, beautiful rooms, great staff.

    Michael Phillips · October 19, 2013
  • Kirsten A.

    Took me 12 hours to get fresh towels. That's gotta be a record.

    Kirsten Arnfast · October 1, 2013
  • George K.

    We stayed for 10 days and everything was great. We asked for a high floor and we were moved up to 43th floor! Will come again fo sure!

    George Kanetidis · August 11, 2013
  • Paul F.

    The bellhops here are actually former guests forced to work off unpaid bills

    Paul Fort · July 30, 2013
  • Sarah S.

    Do not order the burger for room service. Otherwise great space, fun shower, good location.

    Sarah Soczka · July 9, 2013
  • Larimar F.

    No complementary wifi for paying guests here, they make you pay 15 bucks for a day's worth of terrible poor connexion, #mayorfail

    Larimar Fiallo · July 2, 2013
  • Larimar F.

    Employees are not well and properly trained, bad service. Politeness left the building

    Larimar Fiallo · July 1, 2013
  • Reid F.

    Missed my wakeup call. Make sure to have a backup plan!

    Reid Fishler · June 6, 2013
  • Paul F.

    You can actually sublet your hotel room for the night - check Craig's list

    Paul Fort · June 4, 2013
  • Jonathan C.

    Rude people and expensive WiFi. Was frustrated for the first hour around check in because of unapologetically rude staff

    Jonathan Chen · May 23, 2013
  • Gadjo S.

    WiFi is barely usable at the 41st floor. Well appointed rooms but dirty bathroom floors

    Gadjo Sevilla · May 2, 2013
  • Mindy H.

    Recently remodeled rooms & gym are fab.

    Mindy Hull · May 1, 2013
  • Lily

    A surprising oasis in Times Square. Shula's has excellent food and makes for a great hotel bar. Staff is great. If you don't have one, get an SPG #.

    Lily · April 29, 2013
  • Lynn S.

    Free Internet for platinum stinks. Horrible in room service.

    Lynn Swavely · April 24, 2013
  • Angela T.

    Good clean public restrooms, and a lobby to sit and rest or wait for someone.

    Angela Theresa · April 8, 2013
  • Merlyn

    A beautiful hotel! Just above the AMC & Regal Movie Theaters! <3

    Merlyn · January 27, 2013
  • Scott G.

    Customer service here is amazing!

    Scott Gale · January 5, 2013
  • Carolina

    The bar is excellent

    Carolina · January 1, 2013
  • Rob M.

    Good break from TS

    Rob Mehta · December 30, 2012
  • Miles G.

    Amazing hotel but be warned of their outrageous Internet prices, $14.95 for 24 hour access

    Miles Gilbert · December 23, 2012
  • - Lifestyle, Fashion and Travel

    Great location - ideal to discover NYC - better hotelrooms in NYC possible - but overall experience + location great - always great deals in Jan/Feb

  • Katie G.

    43rd floor has an amazing view!

    Katie Goodling · October 21, 2012
  • Bhumik S.

    Don't like the new policy of choosing between points or continental breakfast... I def miss the concierge lounge..will still come back to hotel but hope they bring concierge lounge back.!!

    Bhumik Shah · September 27, 2012
  • Thibault M.

    Asked for a view on the hudson, got a free room upgrade with free wifi! Very friendly staff.

    Thibault Marrannes · September 10, 2012
  • Clarissa S.

    wifi costs $15/day,and it sucks!!!!! a nearby starbucks has free and much better wifi -.- meh.

    Clarissa Suharli · September 1, 2012
  • Daniel C.

    A great balance between quality and location ( very negar Time Square) - cool Design and great attention - fast elevators - wish FREE internet instead paying additional - overall great hotel

    Daniel Cadavieco · August 28, 2012
  • Larissa F.

    The double shower is the best i've ever use. The only problem is that they don't clean the room very well.

    Larissa Fraida · August 25, 2012
  • Claudia


    Claudia · August 18, 2012
  • Ikai L.

    Wow. Double shower heads. Desk with gorgeous view. This is everything you could ask for - too bad it's in touristville.

    Ikai Lan · July 16, 2012
  • Kris O.

    Such a great hotel! Rooms are modern and everything is so close. Wouldn't stay anywhere else in the city!

    Kris Orourke · July 15, 2012
  • Jovy G.

    Great double shower heads. Atrium rooms are worth the little extra!

    Jovy Gill · July 10, 2012

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