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Starwood Preferred Guest® (SPG)

The Westin Palace

Hotel and Monument / Landmark
Huertas, Madrid
  • Hooriya H.
    "Lovely cosy hotel in Madrid."(2 Tips)
    Diane W.
    "Great location in the heart of Madrid."(2 Tips)
    "2 mins walk from El Prado and 5 mins"(2 Tips)
    "They honor Starwood platinum with upgrades often."(2 Tips)
59 Tips and reviews
  • heart of madrid
  • el prado
  • breakfast food
  • comfortable
  • spacious
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  • Recent
  • Pam R.
    Pam R.September 23, 2013
    Check out the rooftop. It's small but usually empty and has yummy smelling potted herbs, sun shades and misters to keep you cool. Sort of hidden. Access though the fitness center on the 6th floor.
  • MJ L.
    MJ LeeMarch 31, 2015
    Visit the dome by sitting down on a sofa and ride a glass of Rioja, which is a reasonable price among all items. It's all pricy here but the view is great.
  • Melissa E.
    Melissa ErdagiOctober 10, 2012
    Do it. Treat someone special to a palatial sunday brunch to the sound of live classical music under the spectacular, crystal dome of this worldclass restaurant. Best 75€ +IVA p/person for a meal ever.
  • Sharifa A.
    Sharifa Al-NesfJuly 30, 2015
    I had pleasant stay at Westin Palace, i highly recommend it for Madrid Visitors. Great location, clean and big rooms, extra comfortable bed, staff is amazing. They have free Wifi. EXCELLENT HOTEL.
  • Ale R.
    Ale Reyna 👸🏻August 27, 2014
    Standard room a bit small, best location walking distance to most of the parks and attractions. Sumptuous breakfast gorgeous salon, don't ever leave the room key is need it for everything.
  • Yusri Echman
    Yusri EchmanNovember 23, 2013
    This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance.
  • Hooriya H.
    Hooriya HussainOctober 27, 2015
    Lovely cosy hotel in Madrid. Rooms are slightly tight but the location makes up for it. Excellent morning breakfast.
  • Westin Hotels & Resorts
    Commissioned by King Alfonso XIII in 1912, the newly restored Westin Palace Madrid is set near the Prado, historic monuments and some of the best tapas restaurants in town. The Westin Palace, Madrid.
  • Martin S.
    Martin SlusarzMay 11, 2015
    Fantastic venue, location and service. What a pleasure to stay here in the middle of everything. Get the breakfast - awesome! Great start to the day.
  • Valentin R.
    Valentin RousseauApril 17, 2014
    Awesome location for visiting the city. Great services. The "La Rotonda" restaurant offers healthy food.
  • Rebeca ..
    Rebeca .June 29, 2015
    Habitación executive: espaciosa y con una muy cómoda cama "Heavenly Bed". // Executive room: spacious and with a very comfortable "Heavenly bed".
  • Don
    DonMay 12, 2015
    You have to stay here. This hotel is 104 years old by has been modernized where needed. This is a beautiful hotel in a great location.
  • David A.
    David AFebruary 28, 2015
    Very nice hotel in a great spot for all the cultural sites. Beautiful stained glass dome in the main dining area.
  • Kushal S.
    Kushal SanghviApril 4, 2014
    Just such an awesome experience of the place in just 15 mins, it must be a complete treat to stay here!!
  • DiegoCL
    DiegoCLJuly 17, 2011
    Been here 10+ times
    Magnificent hotel, the location is just perfect. 2 minutes from El Retiro, 2 from El Prado & Thyssen, & 10 from Plaza del Sol. Excellent service too.
  • Aisha A.
    Aisha Al-RumaihiOctober 27, 2015
    Been here 5+ times
    I love old hotels they have a cozy feel to them, staff were friendly & we were upgraded ❤
  • Ali N.
    Ali NihadJanuary 24
    Very nice hotel great location good service very cozy indeed
  • Fahima K.
    Fahima KarmostajiApril 9, 2015
    Good location, walking distance to attractions such as Museo Nacional del Prado & Plaza Mayor
  • Roger S.
    Roger SchonfeldAugust 24, 2014
    Gorgeous newly renovated charming 1912 grand hotel located just two blocks from the Prado.
  • Bijan Y.
    Bijan YoungDecember 21, 2015
    Been here 5+ times
    Location and architecture and decor is great. Service can be hit and miss but mostly hit!
  • Patrick W.
    Patrick WardAugust 3, 2015
    Beautiful historic building and good hotel. The suites are great
  • Quinten V.
    Quinten VeermanApril 21, 2012
    Been here 5+ times
    Very good location :) service could be a bit better but amazing place to stay !
  • AussieBob
    AussieBobJanuary 28, 2011
    Been here 5+ times
    BEWARE of thieves in main lobby that are taking purses right out from under you at check in. A woman in our group of 40 had this happen on 26 jan 11. US embassy says it is third incident in month.
  • Diane W.
    Diane WonchMay 17, 2016
    I so wanted the food to be good here but it was just ok and the food on the breakfast buffet was stale and cold. Not up to Westin's standards. Great location in the heart of Madrid.
  • JulienF
    JulienFMarch 31, 2011
    Best hotel in Madrid !!! 2 mins walk from El Prado and 5 mins from old downtown Madrid !
  • Erhan I.
    Erhan ImamogluMay 16, 2015
    Dinner menu is excellent. Servicevis superb. Try the burger.
  • Mika V.
    Mika VJuly 4, 2013
    Been here 10+ times
    awesome breakfast! Must have!
  • Benjamin P.
    Benjamin PresnellMarch 8, 2011
    Been here 10+ times
    It's cheaper to buy a whole bottle of wine than to have cocktails at the bars or restaurants.
  • louie m.
    louie murciaSeptember 3, 2011
    the BEST five star hotel so far. this place knows everything service.
  • Katherine P.
    Katherine P.July 23, 2012
    Been here 5+ times
    I am not sure this place worths the money you gonna pay, no Internet access included, you have to pay 16€/day for the wifi in your room, free wifi in the lobby is pretty slow.
  • Hernan H.
    Hernan HuwylerDecember 7, 2015
    One of my favorites places in Madrid
  • AE S.
    AE SNovember 19, 2012
    Great location and good value for a SPg point redemption. Staff all very helpful and pleasant.
  • It's S.
    It's ShaikhaJanuary 8, 2016
    Been here 5+ times
    Beautiful cozy hotel ❤️
  • Hyo K.
    Hyo KimAugust 25, 2011
    Gourgeous!! regarding of location, service, accommodation, it's perfect!
  • Diogo J.
    Diogo JorgeMay 11, 2012
    Good location, but if you're familiar with Starwood, you'd rather stay at the Sheraton
  • Bijan Y.
    Bijan YoungDecember 21, 2015
    Been here 5+ times
    Great building and fabulous location - close to the Prado...etc. Treat yourself.
  • Nicola A.
    Nicola AlipertiFebruary 3, 2014
    Great hotel in a perfect location
  • Hho
    HhoSeptember 24, 2016
    A little stuffy for my taste but stayed here bc we got a good deal
  • Michael D.
    Michael DeLucaMarch 27, 2011
    Pick pockets all around. Lobby, subway. Very sneaky---be alert!
  • Howard
    HowardAugust 21, 2015
    They honor Starwood platinum with upgrades often. Good service. But at Westin level
  • John
    JohnJune 6, 2016
    Great Sunday brunch with live opera
  • robert y.
    robert yonaitisDecember 5, 2010
    Been here 10+ times
    Do not miss The Gran Café de Gijón - down the street to the left. Read more
  • David S.
    David SimanoffDecember 29, 2011
    Been here 5+ times
    360-degree panorama of grand dining room:
  • David S.
    David SimanoffDecember 29, 2011
    Been here 5+ times
    360-degree panorama of lobby:
  • Erhan I.
    Erhan ImamogluMay 16, 2015
    Burger. Shrimp appetizer.
  • Sam H.
    Sam HanleyMay 18, 2015
    Grand hotel but not too shabby
  • Z S.
    Z ShihabOctober 7, 2012
    Been here 10+ times
    Wifi is very spotty.
  • John
    JohnJune 6, 2016
    Opera brunch
  • George B.
    George BenaroyaJanuary 20, 2011
    Do not recommend. No in room coffee machine( need to wait 25 minutes for a daily cup to be delivered and pay a service charge) malfunctioning ironing boards
  • Patrickdh H.
    Patrickdh HeuchenneJanuary 18, 2010
    Visit palace for special event: Cyprus and kiprosopia in Madrid spain
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