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The Westin St. Francis on Union Square

The Westin St. Francis on Union Square

Hotel
Downtown San Francisco-Union Square, San Francisco
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8.2/10
766
ratings
  • The Corcoran Group
    "glass elevator for the best views"(9 Tips)
    Michelle J.
    "Nothing like ending the night with an absinthe from The Clock Bar."(6 Tips)
    Andy A.
    "Check out the Imperial Room on the 32nd floor for killer views."(4 Tips)
    Lindsay P.
    "The elevator ride is amazing- if you can get a room key to use it."(4 Tips)
150 Tips and reviews
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  • 32nd floor
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  • Bre R.
    Bre RozApril 13, 2015
    The front entry is so glamorous. Marble with such a detailed ceiling... I read the history of this hotel and it is pretty great. Check out its Wilkipedia page.
  • Maina K.
    Maina KhojaJuly 12, 2015
    Location is awesome, surrounded by premium designers boutiques and dep stores. room service is excellent the only down side is that rooms needs better sound proofing
  • Staff Picks
    Staff PicksJuly 18, 2014
    The Westin St. Francis is celebrating their 110th Anniversary. Drop by during lunch for free historic bites & take a tour of the hotel's rooms normally not accessible for all. Mon, 7/21, 1-2pm, free. Read more
    Upvoted 2 weeks ago
  • Joanne M.
    Joanne MillsNovember 12, 2013
    Charming hotel with exceptional customer service. From the front desk, concierge, maid service to the door men...all ready and willing to serve and please their guests. Loved my week long stay.
  • Karan W.
    Karan WhiteMay 27, 2013
    Beautiful hotel and comfortable accommodation. Immediate proximity to Union Square and the buzz of the city. Beware - internet connection is appalling and not suited to the business traveller.
  • Westfield S.
    Come celebrate the heart of San Francisco in our free animated 3D light spectacular under the dome at Westfield San Francisco Centre (865 Market Street) nightly at 5 pm until September 3, 2012!
  • Melissa F.
    Melissa FooMarch 14, 2015
    This hotel has mixed reviews online but I've had a great experience so far. Stay in a high floor in the tower wing facing Union Square; rooms are newer and have great views.
  • AskMen
    AskMenSeptember 3, 2010
    You really should visit Michael Minas before it shutters. The food - the tuna tartare is great & the famous lobster pot pie rules - is what brought foodies here, but the service is king. Read more
  • Ranu R.
    Ranu RajkarnikarMarch 28, 2015
    Centrally located on union square but the rooms are lacking a bit. Service was good, gym is nice and very clean though. Overnight parking is a bit absurd at $58/night for guests.
  • Wayne
    WayneJune 22, 2013
    The many historical displays In the lobby as well as menus books and other items from the turn-of-the-century are truly a great way to spend About half an hour.
  • Rafi S.
    Rafi SyedOctober 31, 2012
    Has a Hertz counter in the lobby, which is choice. Other than that, your standard tired Westin. Get a room on a high floor and you'll have a nice view of Union Square and the water.
  • Nouf B.
    Nouf B.MJune 10, 2015
    The hotel was originally built in 1907, they have all the classic details displayed for you, it's like a hotel/museum. Location is GREAT right in front of union square.
  • herm p.
    herm pugayMarch 22, 2015
    I never stayed here but I've gone to a lot of events here like fashion shows at the very top penthouse or just hung out at the Clock Bar. This hotel however has a lot of history.
  • Charles Turner S.
    As Charles Turner grew up in San Francisco, he exhibited the business savvy and confidence that would make him a successful investor and business leader in the area later in life.
  • The Corcoran Group
    The Corcoran GroupJune 19, 2011
    Walk past the reception, make a left and ride the glass elevator for the best views overlooking the bay. Then hit the Clock Bar for an inventive cocktail – try the Hawaii 5.1.
  • Trevor F.
    Trevor FilterAugust 22, 2014
    The glass elevator ride is something special. Head down the hallway opposite reception and ride any car to the 32nd floor.
  • Eduardo G.
    Eduardo GJanuary 5
    Bad, bad, bad hotel. The only good thing is the ubication. You hear all night noises from the rooms beside yours! I can't sleep in all my stay.
  • Stacey
    StaceyAugust 19, 2010
    Even if you're not staying at the hotel, ride the glass elevators up to the top for great views overlooking Union Square. Come back and do it again at night.
  • Arts and Culture
    Arts and CultureJuly 30, 2014
    Join the ultimate SF Bar Crawl tonight and hit up the most happening spots in the city including Nido, Range, Town Hall, Maven & more. Crawl starts at The Westin. Thurs, 7/31, 6-8pm, $65. Read more
  • Lexi K.
    Lexi K.August 5, 2015
    Classic, clean hotel with a decent view. Convenient location. Gym is not bad - lots of elliptical and treadmill.
  • Brett L.
    Brett LarondeMarch 31, 2013
    Dont expect your typical Spg/Westin experience...the staff has a lot to learn about customer service...but the building has awesome history and character
  • Vilas ..
    Vilas .September 9, 2012
    Cool they allow 3 devices to connect to Internet per room, if u ever wondered if u will get charged for connecting 2..and it shows up while connecting how many active connections r present
  • M W.
    M WMay 11, 2012
    If you stay only for two night take the green choice and don't get room service. You get to choose between free wifi, bonus points or a free movie I think. Plus you get a $5 voucher for food/drinks
  • SF Weekly
    SF WeeklyMay 30, 2012
    SF Weekly’s Best Of 2012 Winner – Editorial Pick - Best Elevator. A poor man’s drop zone, the glass elevator at Westin St. Francis catapults riders up 32 stories and takes them down again... Read more
  • Kireau K.
    Kireau KendrickOctober 1, 2011
    the all glass elevators leave the ground floors and soar up into an outdoor tower. theyre fast! its kinda scary when theres no stops but fun too.
  • Ro L.
    Ro LApril 16, 2011
    it's a must...to visit, grab a coffee, pastry, happy hour, dinner, breakfast.Amazing service, the restaurants offer a great excellent service
  • Michael S.
    Michael SaitowNovember 19, 2013
    It's loud. The 3am trash collection sounds like godzilla outside the tower. Also bring plenty of long cord chargers because the outlets in this wing couldn't be laid-out any worse
  • Lindsay P.
    Lindsay POctober 12, 2012
    The elevator ride is amazing- if you can get a room key to use it. Try going all the way to the top to check out the view.
  • Carol L.
    Carol LeeNovember 10, 2010
    Love the wide hallways and mini chandeliers in the rooms! The regal decor and ambience is everything I expected from the St. Francis.
  • Andy A.
    Andy AndersonApril 6, 2010
    Check out the Imperial Room on the 32nd floor for killer views. The ride up the glass windowed elevator is worth it by itself!
  • Divya M.
    Divya MenonMarch 9, 2015
    Centre of the city - Union Sq. It's a heritage hotel. Free Wifi in the lobby. Lots of shopping stores around the hotel.
  • Kristina D.
    The dungeness crab omelet is yummy. But, the bar here is terrible. I have never seen such disparate decor. And the drinks are acceptable at best.
  • Jim A.
    Jim AndersonMarch 27
    Historic hotel and it knows it. I went for the history and I'll be back. Staff = excellent. Weekends = great deals
  • Aaron W.
    Aaron WheelerJune 30, 2010
    Make sure to see the Shoe Doctor near the fitness center. It's not a shoe shine; you are visiting the doctor! He is going to be on The Discovery Channel.
  • Corey R.
    Corey ReeseAugust 15, 2009
    take the elevator up to the 31st floor and then take the service elevator to the 32nd floor for a view you won't forget!
  • Michelle J.
    Michelle JacobsonMay 23, 2015
    Nothing like ending the night with an absinthe from The Clock Bar. Professionals only please... And you'll still probably want to head up to your room before you finish it ...
  • Leif J.
    Leif JohnsonMay 10, 2013
    If you plan on using the hotel Internet here, bring an ethernet cable. The regular $14.95 wireless service is super weak.
  • Tariq A.
    Tariq AhmadNovember 7, 2015
    Good place to stay on Union Square (albeit pricey). Close to restaurants, shops, convenient stores, etc.
  • Ray C.
    Ray CrawfordNovember 16, 2011
    Steer clear of the fruit at the @Starbucks in the lobby; it isn't very fresh looking... that said, the scones are to dye for...
  • Daniel R.
    Daniel RosenbergApril 9, 2014
    Nice Starbucks in the lobby with up-market seating area and free Wi-Fi. Perfect for a casual meeting!
  • Clarissa S.
    pros: best location; heavenly beds. cons: always crowded, and having to pay for internet access, like really?
  • Spencer A.
    Spencer AllenMay 9, 2012
    The gym is ridiculously tiny and always packed, fork over cash an go to Equinox on pine street instead it's worth it
  • HISTORY
    HISTORYMarch 29, 2010
    Silent film comic Fatty Arbuckle's career crashed down when a party he hosted at this hotel resulted in the death of young actress Virginia Rappe in 1921. President Ford was also shot at here in 1975.
  • Eddie B.
    Eddie BurchFebruary 28, 2012
    No free WiFi for guests?! Seriously? Otherwise a great hotel in an awesome location. Gotta go to Starbucks to work online, however
  • Carmine Gallo
    Carmine GalloApril 16, 2011
    If you're giving a presentation in a Westin conference room, think visually. Presentations are better with words AND pictures. More communication tips at www.carminegallo.com
  • Joon Ian W.
    Joon Ian WongMarch 27, 2012
    Get a shoeshine down the corridor near the Oak Room. There's fast and free Wifi in the lobby too.
  • Dan B.
    Dan BogdaAugust 28, 2013
    The elevators suck now. You have to key in your floor, 2-3 times, before an elevator will pick you up. WTF?!
  • Jason H.
    Jason HumeniukJanuary 31, 2010
    Ensure that Kayleen is your server. She is more than worth the price of admission. Great espresso martini.
  • Altaf K.
    Altaf KwJuly 19
    Huge hotel, crowded with tourist. Perfect location in Union square (shopping area).
  • Amy B.
    Amy BMarch 30, 2015
    So, so crowded. Location is "great" if you want to be in the middle of Union Sq. with thousands of other tourists.
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