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Thrifty Rental Car

Rental Car Location and Bus Line
West Los Angeles, Los Angeles
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    "They never have my car ready and I am Blue Chip member."(5 Tips)
    Matthew S.
    "... that I was given after reserving a premium car. Gotta thank my lucky stars!"(2 Tips)
50 Tips and reviews
  • blue chip
  • great value
  • staff
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  • Al M.
    Al MOctober 4, 2017
    waited for an hour for the car in the parking lot under the sun. When they finally sent a compact out for the people in front of me in the line, the car had a nail in the tire. They did this TWICE
  • Katerina A.
    Katerina AnnaAugust 22, 2017
    Omg the waiting time... I recommend purchasing the blue chip before you go, it will save you 1.30+ hours
  • Hyun Ku K.
    Hyun Ku KangJune 4, 2016
    I will not never get rentar cars at thrifty shops. They are not that much friendly and it is too much time wasted to have my car. Pickup station seems far away from LAX
  • Eric H.
    Eric HodelJanuary 18, 2016
    The shuttle bus drivers won't pick you up at the airport, had to get a cab. (While waiting, over twenty rental car busses for every other service stopped)
  • Amanda G.
    Amanda GAugust 9, 2015
    Do not rent a car from this place. We waited over an hour to pick up the car at 1 am on a Friday. They had 3-5 employees working and the line was out the door.
  • Scottie M.
    Scottie MilagroNovember 17, 2014
    Long long wait for the airport shuttle. Take the Fox shuttle that comes more frequently & drops off next door. Only two options available for a compact and my car was dirty & smelled like body odor.
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Sergio M. 🇲🇽🇧🇷🇱🇷 RodriguesSeptember 24, 2014
    Been here 5+ times
    Awful Thrifty ever! They never have my car ready and I am Blue Chip member. The service is rude.
  • Carol L.
    Carol LimMay 10, 2014
    Long wait for shuttle! And the line was all the way into the garage least 90mins wait.. Please sign up for blue chip if possible..else it totally ruined the start of your vacation!
  • Nic O.
    Nic O'ConnellApril 20, 2014
    Beware and make sure to bring receipt from gas or you will be charged.
  • Thomas G.
    Thomas GuzowskiFebruary 7, 2014
    Get the car price online at their website. It's always the cheapest and if not, show them for a big discount!!
  • Thomas G.
    Thomas GuzowskiJanuary 24, 2014
    Prepare for a looooong wait!
  • Cassie N.
    Cassie NJanuary 20, 2014
    This place is a piece of crap. They check your credit score and if you don't have a certain score you won't be able to rent. Go to National they don't do credit checks and give free upgrades.
  • Josh W.
    Josh WoodDecember 2, 2013
    Been here 10+ times
    Be prepared for a long wait for the shuttle. Sign up for Blue Chip beforehand or be prepared to wait for 2 hours before they get to you.
  • Mike N.
    Mike NadelmanNovember 24, 2013
    Took us 1.5 hours to get a car here with a bad radio!!
  • Dennis Arun Martin V.
    Too long a wait with very few attenders on a Friday evening. Even the ones who were there showed no hustle despite the growing long waiting queues.
  • Arwen
    ArwenOctober 16, 2013
    Worst place to rent a car. The guys don't even check cars: we had to come back twice, went through 3 different cars because they didn't change the oil or check the tires... NOT FUN
  • Susan B.
    Susan BrownOctober 6, 2013
    Fire Fly rental car is located in thrifty but it's owned by hertz
  • Vivek
    VivekAugust 31, 2013
    Worst place to rent a car. Waited in line for thirty minutes to check in, and were asked to wait more, again, to get our car. All the waiting at 1 am. Absolutely pathetic
  • Michael R.
    Michael ReyesAugust 20, 2013
    Terrible policies. They did not tell us that we had to bring in our gas receipt and thus charged us 10 dollars despite us bringing the car in with a full tank of gas.
  • Rebecca S.
    Rebecca StricklandJuly 13, 2013
    Employees not friendly or knowledgeable. Walked out after customer service fiasco.
  • Molly L.
    Molly LevinsonMay 26, 2013
    When you fill up to return the car, bring your gas receipt!!
  • Dave H.
    Dave HuxtableMay 1, 2013
    Baggage carts would be good.
  • Stella S.
    Stella SingletonApril 11, 2013
    It seems they only have 1 shuttle and the world's slowest driver.
  • Anna G.
    Anna GonzalezFebruary 13, 2013
    Let's go driving, Jesus!
  • Josh R.
    Josh RossFebruary 13, 2013
    Don't rent from these guys. They might seem cheap but it will end up being more after they nickel and dime you for everything.
  • Rachel C.
    Rachel ChevalleyFebruary 11, 2013
    Terrible company...they try and find numerous ways to charge you extra. Use a better company!
  • Matthew S.
    Matthew SimonFebruary 11, 2013
    My favourite part of my rental experience was the early 1990s Mitsubishi that I was given after reserving a premium car. Gotta thank my lucky stars!
  • Esther C.
    Esther ChongDecember 24, 2012
    Service is bad. Workers are rude if you don't bother to buy insurance. They looked down on you as if you cant pay.Manager is rude too. Think twice before renting their cars.
  • Neha
    NehaOctober 26, 2012
    Horrible - waited 30 mins for shuttle which didn't show. Had to take one from a friendly driver of another agency. Did not have the car reserved available, only a minivan. Unfriendly & uninterested.
  • Marta T.
    Marta TsonevaMay 1, 2012
    Wait forever for the shuttle! I've been standing here, watching a dozen each of the other companies' shuttles come and go, and Thrifty took 20 minutes. Use another company.
  • John A.
    John AlbrechtMarch 4, 2012
    Been here 5+ times
    get a gas receipt
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Sergio M. 🇲🇽🇧🇷🇱🇷 RodriguesDecember 26, 2011
    Been here 5+ times
    They never have my car ready. The Blue Chip area is always with no attendee.
  • Mark B.
    Mark BucklandDecember 18, 2011
    In and out fast. Shuttle waiting but it's Sunday morning.
  • Steve W.
    Steve WorkmanDecember 16, 2011
    Sloooowwww shuttles...
  • Vicente R.
    Vicente RibeiroDecember 11, 2011
    Been here 5+ times
    Friendly people, great value.
  • Mike & Anne H.
    Mike & Anne HoneyTrek.comNovember 30, 2011
    Make sure you link up your airline frequent flier account. I earned 150 miles per day using a triple mile offer.
  • ReShon A.
    ReShon AndersonOctober 20, 2011
    This will be my last time renting Thrifty...especially this location. It is filthy/disgusting in the waiting area and they will charge u for gas even w/ a full tank if u don't have a receipt!
  • Christopher A.
    Christopher AngellOctober 20, 2011
    Do whatever you can to rent a car from someone else unless your time isn't valuable to you.
  • Kelsey D.
    Kelsey DuckettMay 31, 2011
    Great service. Shuttle was frequent and the driver friendly. Would definitely rent from Thirfty again..
  • Chris Y.
    Chris YoungMay 19, 2011
    Waited 40 min for shuttle...
  • Elke D.
    Elke De PourcqApril 25, 2011
    Friendly service, we even got a free upgrade!
  • Darrin M.
    Darrin MishApril 7, 2011
    Make sure to keep an eye out for the shuttle - they are few and far between
  • Parker D.
    Parker DayFebruary 25, 2011
    Shuttles take forever, cars are not so nice, but they are typically the cheapest.
  • Pastor R.
    Pastor RyanOctober 22, 2010
    Travel with a friend. Have your partner save your car while you handle the paperwork.
  • Daniel S.
    Daniel SimOctober 14, 2010
    Don't bother paying $200 to hire a gps for a week, buy one at bestbuy and return it when you're done.
  • Barry K.
    Barry KwokOctober 11, 2010
    Making it happen ourselves.
  • John C.
    John ChinelloOctober 10, 2010
    Friendly service yes, easy to find, no.
  • Paul G.
    Paul GlennMarch 27, 2010
    Easy to find. Friendly service!
  • Pablo M.
    Pablo MontoyaOctober 16, 2017
    Largos tiempos de espera. Decepcionante
  • Miguel G.
    Miguel GaribayMarch 25, 2013
    El servicio más lento del planeta!
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