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Thrifty Rental Car

Rental Car Location · West Los Angeles
5440 W Century Blvd, Los Angeles, CA 90045, United States
Likely open (See when people check in)

People tend to check in during these times:

  • Today
    • 9:00 AM–5:00 PM
    • 7:00 PM–10:00 PM
  • Mon
    • 6:00 AM–7:00 AM
    • 9:00 AM–5:00 PM
    • 7:00 PM–9:00 PM
  • Tue
    • 9:00 AM–2:00 PM
  • Wed
    • 9:00 AM–2:00 PM
    • 4:00 PM–8:00 PM
  • Thu
    • 9:00 AM–3:00 PM
    • 7:00 PM–Midnight
  • Fri
    • 6:00 AM–4:00 PM
    • 7:00 PM–9:00 PM
  • Sat
    • 8:00 AM–6:00 PM
Credit Cards:
Yes (incl. American Express)

Based on 58 votes

People don't really like this place

  • What you need to know
    Sergio Morilo 🇲🇽🇧🇷🇱🇷 R.
    "They never have my car ready and I am Blue Chip member."(4 Tips)
    Matthew S.
    "... that I was given after reserving a premium car. Gotta thank my lucky stars!"(2 Tips)
Log in to leave tips at this venue!
  • Recent
  • Popular

45 tips and reviews.

  • Filter by taste:
  • all tips and reviews
  • blue chip
  • great value
  • friendly staff
  • Eric H.

    The shuttle bus drivers won't pick you up at the airport, had to get a cab. (While waiting, over twenty rental car busses for every other service stopped)

    Eric Hodel · 2 weeks ago
  • Krista B.

    Before you pay get a free coupon here for Thrifty Rent a Car: Read more

    Krista Baker · December 5, 2015
  • Amanda G.

    Do not rent a car from this place. We waited over an hour to pick up the car at 1 am on a Friday. They had 3-5 employees working and the line was out the door.

    Amanda G · August 9, 2015
  • Scottie M.

    Long long wait for the airport shuttle. Take the Fox shuttle that comes more frequently & drops off next door. Only two options available for a compact and my car was dirty & smelled like body odor.

    Scottie Milagro · November 17, 2014
  • Sergio Morilo 🇲🇽🇧🇷🇱🇷 R.

    Awful Thrifty ever! They never have my car ready and I am Blue Chip member. The service is rude.

  • Carol L.

    Long wait for shuttle! And the line was all the way into the garage least 90mins wait.. Please sign up for blue chip if possible..else it totally ruined the start of your vacation!

    Carol L · May 10, 2014
  • Nic O.

    Beware and make sure to bring receipt from gas or you will be charged.

    Nic O'Connell · April 20, 2014
  • Thomas G.

    Get the car price online at their website. It's always the cheapest and if not, show them for a big discount!!

    Thomas Guzowski · February 7, 2014
  • Thomas G.

    Prepare for a looooong wait!

    Thomas Guzowski · January 24, 2014
  • Cassie N.

    This place is a piece of crap. They check your credit score and if you don't have a certain score you won't be able to rent. Go to National they don't do credit checks and give free upgrades.

    Cassie N · January 20, 2014
  • Josh W.

    Be prepared for a long wait for the shuttle. Sign up for Blue Chip beforehand or be prepared to wait for 2 hours before they get to you.

    Josh Wood · December 2, 2013
  • Dennis Arun Martin V.

    Too long a wait with very few attenders on a Friday evening. Even the ones who were there showed no hustle despite the growing long waiting queues.

    Dennis Arun Martin Vinookumar · October 26, 2013
  • Arwen

    Worst place to rent a car. The guys don't even check cars: we had to come back twice, went through 3 different cars because they didn't change the oil or check the tires... NOT FUN

    Arwen · October 16, 2013
  • Vivek

    Worst place to rent a car. Waited in line for thirty minutes to check in, and were asked to wait more, again, to get our car. All the waiting at 1 am. Absolutely pathetic

    Vivek · August 31, 2013
  • Michael R.

    Terrible policies. They did not tell us that we had to bring in our gas receipt and thus charged us 10 dollars despite us bringing the car in with a full tank of gas.

    Michael Reyes · August 20, 2013
  • Rebecca S.

    Employees not friendly or knowledgeable. Walked out after customer service fiasco.

    Rebecca Strickland · July 13, 2013
  • Molly L.

    When you fill up to return the car, bring your gas receipt!!

    Molly Levinson · May 26, 2013
  • Dave H.

    Baggage carts would be good.

    Dave Huxtable · May 1, 2013
  • Stella S.

    It seems they only have 1 shuttle and the world's slowest driver.

    Stella Singleton · April 11, 2013
  • Anna G.

    Let's go driving, Jesus!

    Anna Gonzalez · February 13, 2013
  • Josh R.

    Don't rent from these guys. They might seem cheap but it will end up being more after they nickel and dime you for everything.

    Josh Ross · February 13, 2013
  • Rachel C.

    Terrible company...they try and find numerous ways to charge you extra. Use a better company!

    Rachel Chevalley · February 11, 2013
  • Matthew S.

    My favourite part of my rental experience was the early 1990s Mitsubishi that I was given after reserving a premium car. Gotta thank my lucky stars!

    Matthew Simon · February 11, 2013
  • Esther C.

    Service is bad. Workers are rude if you don't bother to buy insurance. They looked down on you as if you cant pay.Manager is rude too. Think twice before renting their cars.

    Esther Chong · December 24, 2012
  • Neha

    Horrible - waited 30 mins for shuttle which didn't show. Had to take one from a friendly driver of another agency. Did not have the car reserved available, only a minivan. Unfriendly & uninterested.

    Neha · October 26, 2012
  • Marta T.

    Wait forever for the shuttle! I've been standing here, watching a dozen each of the other companies' shuttles come and go, and Thrifty took 20 minutes. Use another company.

    Marta Tsoneva · May 1, 2012
  • John A.

    get a gas receipt

    John Albrecht · March 4, 2012
  • Sergio Morilo 🇲🇽🇧🇷🇱🇷 R.

    They never have my car ready. The Blue Chip area is always with no attendee.

  • Mark B.

    In and out fast. Shuttle waiting but it's Sunday morning.

    Mark Buckland · December 18, 2011
  • Steve W.

    Sloooowwww shuttles...

    Steve Workman · December 16, 2011
  • Vicente R.

    Friendly people, great value.

    Vicente Ribeiro · December 11, 2011
  • Mike & Anne H.

    Make sure you link up your airline frequent flier account. I earned 150 miles per day using a triple mile offer.

    Mike & Anne · November 30, 2011
  • ReShon A.

    This will be my last time renting Thrifty...especially this location. It is filthy/disgusting in the waiting area and they will charge u for gas even w/ a full tank if u don't have a receipt!

    ReShon Anderson · October 20, 2011
  • Christopher A.

    Do whatever you can to rent a car from someone else unless your time isn't valuable to you.

    Christopher Angell · October 20, 2011
  • Kelsey D.

    Great service. Shuttle was frequent and the driver friendly. Would definitely rent from Thirfty again..

    Kelsey Duckett · May 31, 2011
  • Chris Y.

    Waited 40 min for shuttle...

    Chris Young · May 19, 2011
  • Elke D.

    Friendly service, we even got a free upgrade!

    Elke De Pourcq · April 25, 2011
  • Darrin M.

    Make sure to keep an eye out for the shuttle - they are few and far between

    Darrin Mish · April 7, 2011
  • Parker D.

    Shuttles take forever, cars are not so nice, but they are typically the cheapest.

    Parker Day · February 25, 2011
  • Pastor R.

    Travel with a friend. Have your partner save your car while you handle the paperwork.

    Pastor Ryan · October 22, 2010
  • Daniel S.

    Don't bother paying $200 to hire a gps for a week, buy one at bestbuy and return it when you're done.

    Daniel Sim · October 14, 2010
  • Barry K.

    Making it happen ourselves.

    Barry Kwok · October 11, 2010
  • John C.

    Friendly service yes, easy to find, no.

    John Chinello · October 10, 2010
  • Paul G.

    Easy to find. Friendly service!

    Paul Glenn · March 27, 2010
  • Miguel G.

    El servicio más lento del planeta!

    Miguel Garibay · March 25, 2013

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