Time Warner Cable Store

Electronics Store
Elmhurst, Elmhurst
  • Peter C.
    "Wait times are usually 1 hour - check your ticket."(5 Tips)
    Lloyd G.
    "Replacing a modem."(2 Tips)
    Kimmie O.
    "new remotes just go to the desk by the entrance"(2 Tips)
    Chris T.
    "Long wait and always crowded but service is good"(2 Tips)
39 Tips and reviews
  • modem
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  • Tommy C.
    Tommy ChenAugust 8, 2014
    Check in at the door, guy tells you its about 5-10 min. Times that by 5 and that's your real wait time. They have free wifi and charging stations to keep you company.
  • Nathan G.
    Nathan GaoSeptember 8, 2013
    Warning: If you arrive early on weekends and the lengthy line moves quickly, be not fooled. The monstrosity is merely moving all sad souls seeking audience into its gaping maw, likely for digestion.
  • Brian K.
    Brian KonarAugust 11, 2011
    When you take the ticket it will tell you the approximate wait time.Try coming on weekdays during business hours (when most people are at work) for minimum wait time.
  • Kimmie O.
    Kimmie OhhNovember 23, 2015
    Always a long line & a long wait here. If you need new remotes just go to the desk by the entrance & they'd gladly give you them.
  • Akash B.
    Akash BhatiaMarch 29, 2014
    I love visiting you guys on the weekend. Especially when you've been charging me for a service that I never received - for 1 full yr!
  • fred
    fredFebruary 9, 2014
    Helpful bc those who need cable need a new remote or box from time to time. But service delivery experience is beyond horrible. Just look at long lines.
  • Peter C.
    Peter ChanSeptember 14, 2013
    Get a ticket first unless your paying. Wait times are usually 1 hour - check your ticket. Shop around to kill time.
  • Christine H.
    Christine HawkinsDecember 12, 2013
    Been here 50+ times
    The best time to come here is during the week & early in the day .
  • Curt H.
    Curt HaaseMarch 22, 2014
    Go to the one at Atlantic Ave & the Van Wyck. Considerably shorter waits.
  • Chris Z.
    Chris ZDecember 23, 2012
    Average waiting time = 1 1/2 hours (and that's on a good day) Don't be surprised if you go to get a new box to replace your broken one, to only be given another broken box.
  • Michelle A.
    Michelle A.May 9, 2014
    It's 9:30am. The store opens at 10 and there's already 20 ppl waiting on line to get in the store.
  • Pierce P.
    Pierce PucketteOctober 16, 2010
    go on Monday or Tuesday a little late and the lines are better
  • Eddie Q.
    Eddie QuinteroOctober 11, 2013
    Came in to change a modem, thought it would be quick, give one, get one. Boy was I wrong! I never thought I would find a place worse than the DMV! At least there are seats in the DMV! Never again!!
  • Diane G.
    Diane GiovannoneOctober 9, 2012
    Take the train or bus to another location, it will cost you less time. This place is ridiculous.
  • Susi
    SusiSeptember 16, 2012
    When you make people wait for 30 minutes plus, it might be fucking nice to offer seats. At least the DMV offers seats! This place is hell.
  • Bird
    BirdApril 17, 2013
    Returned items. Went in late. Got out quick.
  • Chris T.
    Chris TrinidadFebruary 12, 2014
    Long wait and always crowded but service is good
  • Noslen R.
    Noslen RamingoAugust 25, 2013
    Try to escape with your soul intact
  • Christian T.
    Christian TorresMay 31, 2014
    Been here 10+ times
    It go in a make payments easily
  • Regina M.
    Regina MojicaDecember 31, 2011
    Dear TW, please use close caption on the tvs. Kind of pointless to have 8 tvs without it.
  • Maribel L.
    Maribel L.March 10, 2015
    Long lines almost all the time.
  • Helena M.
    Helena MDecember 28, 2011
    A little like hell has swallowed up the earth...
  • Todd G.
    Todd GeerJuly 8, 2011
    Wow. Be prepared to wait an hour or so...
  • Bill M.
    Bill MurphyAugust 23, 2012
    Staffed exclusively by scumbags and incompetents.
  • Lloyd G.
    Lloyd GAugust 4, 2011
    Replacing a modem. This is somewhere I hope I never become mayor.
  • Dan K.
    Dan KFebruary 16, 2013
    Abandon all hope ye who enter here
  • Olga B.
    Olga BDecember 28, 2013
    Too many people neeeed TWC!!!!!! But I manage to " cut the line!"😘
  • dara lynne
    dara lynneJune 13, 2010
    Just like the DMV. Take a number and wait. But it's the only TWC open on Sundays.
  • DeadN D.
    DeadN DrippinAugust 3, 2011
    Waiting just like the DMV uggh!
  • Paula F.
    Paula F.February 25, 2012
    Always a zoo
  • Joe B.
    Joe BoccioMay 25, 2014
    Be prepared to wait. And wait. And wait and wait and wait
  • Lori B.
    Lori BSeptember 9, 2012
    Arguably worse then the DMV. Unarguable pure hell.
  • Daisy
    DaisyMay 3, 2012
    Been here 5+ times
    They Soioo Slow...
  • Mieshie M.
    Mieshie MatsuiJanuary 24, 2014
    Shits like dial up AOL 1.0...
  • Carlos A.
    Carlos AguedaJune 8, 2012
    This place sucks ass! Not the good kind either! >:-(
  • alina m.
    alina mcdonaldJanuary 24, 2012
    they suck....
  • Richard L.
    Richard LovellJune 9, 2013
    Slowest of the slow.
  • Samantha L.
    Samantha LienhopSeptember 1, 2013
    Holy hell. Never again.
  • Karissa D.
    Karissa DurlerJanuary 13, 2014
    Don't go here. Seriously. Time Warner blows.
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