People tend to check in during these times:
Hours of operation: Mon-Sat 10am-9:30pm; Sun 11am-6pm
Always a long line & a long wait here. If you need new remotes just go to the desk by the entrance & they'd gladly give you them.
Long lines almost all the time.
Check in at the door, guy tells you its about 5-10 min. Times that by 5 and that's your real wait time. They have free wifi and charging stations to keep you company.
It go in a make payments easily
Be prepared to wait. And wait. And wait and wait and wait
It's 9:30am. The store opens at 10 and there's already 20 ppl waiting on line to get in the store.
I love visiting you guys on the weekend. Especially when you've been charging me for a service that I never received - for 1 full yr!
Go to the one at Atlantic Ave & the Van Wyck. Considerably shorter waits.
Long wait and always crowded but service is good
Helpful bc those who need cable need a new remote or box from time to time. But service delivery experience is beyond horrible. Just look at long lines.
Shits like dial up AOL 1.0...
Don't go here. Seriously. Time Warner blows.
Too many people neeeed TWC!!!!!! But I manage to " cut the line!"😘
The best time to come here is during the week & early in the day .
Came in to change a modem, thought it would be quick, give one, get one. Boy was I wrong! I never thought I would find a place worse than the DMV! At least there are seats in the DMV! Never again!!
Get a ticket first unless your paying. Wait times are usually 1 hour - check your ticket. Shop around to kill time.
Warning: If you arrive early on weekends and the lengthy line moves quickly, be not fooled. The monstrosity is merely moving all sad souls seeking audience into its gaping maw, likely for digestion.
Holy hell. Never again.
Try to escape with your soul intact
Slowest of the slow.
Returned items. Went in late. Got out quick.
Payment line only if you coming for issues u assed out
Abandon all hope ye who enter here
Average waiting time = 1 1/2 hours (and that's on a good day) Don't be surprised if you go to get a new box to replace your broken one, to only be given another broken box.
Take the train or bus to another location, it will cost you less time. This place is ridiculous.
When you make people wait for 30 minutes plus, it might be fucking nice to offer seats. At least the DMV offers seats! This place is hell.
Arguably worse then the DMV. Unarguable pure hell.
Staffed exclusively by scumbags and incompetents.
This place sucks ass! Not the good kind either! >:-(
They Soioo Slow...
Always a zoo
Dear TW, please use close caption on the tvs. Kind of pointless to have 8 tvs without it.
A little like hell has swallowed up the earth...
When you take the ticket it will tell you the approximate wait time.Try coming on weekdays during business hours (when most people are at work) for minimum wait time.
Replacing a modem. This is somewhere I hope I never become mayor.
Waiting just like the DMV uggh!
Wow. Be prepared to wait an hour or so...
go on Monday or Tuesday a little late and the lines are better
Just like the DMV. Take a number and wait. But it's the only TWC open on Sundays.