U-Haul Storage

U-Haul Moving & Storage of Chelsea

Storage Facility · Chelsea
562 W 23rd St (at West Side Highway), New York, NY 10011, United States
Open until 11:45 PM (Show more)
  • Mon–Sun
    • 7:00 AM–11:45 PM
Credit Cards:
Yes (incl. Discover & Visa)

U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.


Based on 21 votes

People don't really like this place

  • What you need to know
    Heather J.
    "Place is a zoo but the 2 staff"(3 Tips)
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21 tips and reviews.

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  • staff
  • Matt F.

    Line of 50 people and 3 workers. I've been in line for an hour. Awful service

    Matt Fitzpatrick · August 30, 2015
  • Paul R.

    Great people with a smile on! Storage, boxes and moving vans. they are there to help!

    Paul Reilly · June 10, 2014
  • Paul R.

    Great friendly people! Glad they are here to help... If you need boxes, storage or van rentals they are there to help and always have a smile on there face!

    Paul Reilly · June 10, 2014
  • Chris L.

    Could not make it More difficult to rent and return a truck.

    Chris Licata · April 5, 2014
  • Duncan M.

    So hopeless. Disorganized and chaotic

    Duncan Milne · March 1, 2014
  • Kelsie

    This place is so slow..... Never again!

    Kelsie · July 1, 2013
  • Jennifer K.

    If you are looking for incompetence, you'll find it here in spades. Prices on moving boxes & supplies are competitive.

    Jennifer K · March 28, 2013
  • Alexei M.

    They lie over the phone and tell you that there is an off-hours drop box. There isn't.

    Alexei Masterov · February 19, 2012
  • Sifu Gunn M.

    Delivering trucks here is a breeze

    Sifu Gunn Morrison · January 11, 2012
  • Paul A.

    Don't even bother , go a few blocks south to manhattan storage on 17 st . Worst service ever

    Paul Andrew · November 23, 2011
  • Heather J.

    Place is a zoo but the 2 staff I've dealt with so far have been really nice and helpful

    Heather John · September 3, 2011
  • Der Nick v.

    This place sucks!!!!

    Der Nick von Weilbacher · August 21, 2011
  • Jillian M.

    Don't bother reserving anything besides a truck online. They just make you figure out your dolly, pads, and boxes orders on the spot anyways.

    Jillian McBain · August 19, 2011
  • Octane

    Everyone that works here hates their life.

    Octane · August 6, 2011
  • Jay K.

    Jesus Christ no workers and a million people

    Jay Kidd · July 29, 2011
  • nikhil k.

    Gas up on 24th and 10th

    nikhil kalghatgi · July 27, 2011
  • Frances G.

    They are the worst!

    Frances Gonzalez · July 10, 2011
  • Iversen

    Make friends with the elevator guy or you will get trapped on floor two

    Iversen · January 28, 2011
  • Drew J.

    Stand inside here to stay warm while waiting for the M23 crosstown bus!

    Drew Jaz · December 13, 2010
  • Sasan D.

    Coming in around noon time on a Saturday is evidently not a good idea: the line is super slow.

    Sasan D · October 2, 2010
  • Benji K.

    Be nice to the staff and leave good reviews - Uhaul.com accepts reservations even if they don't have the inventory so don't blame them. They'll try to get you into a vehicle unless you are a jerk.

    Benji K · September 30, 2010

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