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GO Transit

Union Station (YBZ)

Train Station, Historic Site, and Metro Station
Financial District, Toronto
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7.1/10
1,293
ratings
  • Arnesh M.
    "Still lots of construction... Nothing new .."(6 Tips)
    David H.
    "Presto Cards up to 20$ at stations"(3 Tips)
    Mark M.
    "... clean washrooms, good WiFi, VIA + GO Rail services."(2 Tips)
    Scottie M.
    "Super cool architecture and convention location to downtown."(3 Tips)
205 Tips and reviews
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  • Chris T.
    Chris ThomsonJanuary 2, 2013
    Been here 25+ times
    They have a PRESTO self-serve kiosk near the Tim Hortons where you can load your card instantly with debit or credit. All the PRESTO goodness, zero online-loading hassle, zero human interaction!
  • Henry's
    Henry'sJanuary 21, 2013
    Toronto's transit hub, there are so many photo opportunities here. Before you leave, make sure to take a look at the upper level, where the architecture is just amazingly photogenic!
  • Tom R.
    Tom RATAJSeptember 2, 2015
    Been here 10+ times
    Looking for a decent pint of beer while waiting for your train? Now serving Mill St. Beers at UP Express terminal, upstairs at west end. Local craft brew instead of usual big-brand American swill.
  • #the6ixAppGuide
    PRESTO is an electronic payment system that eliminates the need for tickets, tokens, passes and cash. It works across local transit in the GTA, the Hamilton Area, and Ottawa. Check it out! Read more
  • Akinbode O.
    Akinbode OguntuyiFebruary 12, 2016
    It has the usual "busyness" connected with major terminals, BUT. The layout is excellent and directions are clear, so passengers old or new, can easily make their connections.
  • Scott J.
    Scott JamesApril 12
    Service was great! I got here late, and we know I'm very close to blind. They knew my visual impaired and were prepared to help me. Still a scary place for disabled people. But not a bad rating.
  • Kevin D.
    Kevin DelaneyFebruary 20, 2012
    Been here 10+ times
    You can plug stuff into the outlet in the ceiling by the chairs just to the left of the pretzel place. Great for charging your dying phone ;)
  • Scottie M.
    Scottie MilagroJune 25, 2016
    Super cool architecture and convention location to downtown. Easy and fast train available to Pearson airport as well.
  • Elizabeth L.
    Elizabeth LakeFebruary 7, 2015
    Been here 25+ times
    Not too many places to eat at the station when you're waiting for a train. But very easily accessible to a lot of downtown via the underground which is great in the winter.
  • Stilez
    StilezAugust 5, 2011
    Been here 50+ times
    You have to go upstairs & take the #6 Bay bus if you want to go to The Guvernment, but because of construction, you have to walk up Bay St. a bit for the nearest bus stop.
  • RiteanDan
    RiteanDanJune 18, 2013
    The Staff and Red Caps are very helpful for disabled passengers! Seek them out and don't forget to tip them well for checking your bags prior to departure!
  • Brian J.
    Brian JengJune 30
    In the summer time there are pop-up vendors here. Really nice place to sit outside and get some food.
  • Jordan
    JordanJuly 9, 2013
    If you're heading home on the Lakeshore West line, avoid the Concourse and enter your platform via the Teamway. Always board the higher number platform - there will be less people.
  • Gm0n
    Gm0nFebruary 1, 2012
    Been here 100+ times
    The cellular data signal is very weak at the Go Train platform level. Go to the ends of the platform for the best data signal or you can try connecting to the VIA Train WiFi if available
  • Chris S.
    Chris SmartJanuary 26, 2012
    Been here 100+ times
    If you need to walk slowly, please move to the side. And if you have a hoody on, take it off. You need your peripheral vision especially during rush hour
  • Android D.
    Android Dav3December 30, 2010
    Been here 5+ times
    sit in the 3rd order 4th car from the front of the tran if you take the 5:43 lakeshore west. much less crowded. rarely do I get someone sitting accross from me.
  • Kari M.
    Kari MDDecember 23, 2011
    Been here 100+ times
    Don't be a douche and try and get on before the rest of the passengers on the opposite side. That courtesy is reserved for passengers needing assistance or those with carriages.
  • #the6ixAppGuide
    Visiting Toronto? Want to explore the city? This guide of the city's must have apps will help you. Read more
  • Toronto Raptors
    Toronto RaptorsFebruary 7, 2012
    Ever been to a Toronto Raptors game? The ACC is just steps away from where you are right now. Call 416-366-DUNK for ticket info. Hope to see you at a game real soon!
  • Mark M.
    Mark McGuireJanuary 29, 2016
    Beautiful building, people friendly, clean washrooms, good WiFi, VIA + GO Rail services.
  • Carl G.
    Carl GriffinNovember 28, 2015
    Impressive building. Check out the flags of all the provinces and territories of Canada.
  • Connie C.
    Connie CrosbySeptember 4, 2012
    Been here 25+ times
    Presto refill machine is located behind the Tim Hortons kiosk in the GO train waiting area
  • Manuela J.
    Manuela JadiMay 5, 2012
    Been here 25+ times
    Free shuttle service to Vaughan Mills. Departs 10am and 1pm on a first come, first serve basis. Visit the attractions desk in the Great Hall
  • The Ritz-Carlton
    The Ritz-CarltonSeptember 6, 2011
    Union Station is the beginning of the "PATH", a 27km underground pathway connecting major buildings in the downtown core. The first path was from Union Station to The Royal York Hotel.
  • Xiao Y.
    Xiao YuJanuary 25, 2013
    Been here 5+ times
    If its your first time taking the GO train, arrive 20 min before to wait in line for the ticket.
  • Arlene A.
    Arlene AliNovember 25, 2016
    Been here 10+ times
    Currently under renovations. All I have to say is, when it's done it had better be super fantastic!!!!
  • Dean S.
    Dean SmithJune 14, 2013
    If it's raining water will fall through the platform onto your head. Keep a hat or brolly handy.
  • NHL
    NHLNovember 29, 2012
    Lost at Union Station on the way to the game? Follow the blue & white jerseys and they'll lead you to ACC, home of the Toronto Maple Leafs.
  • Chris O.
    Chris OOctober 28, 2014
    Been here 100+ times
    The revitalization project is massive and over the course of a very long time but the fruits of that labour are starting to show.
  • Melissa G.
    Melissa GonzalezMay 29, 2010
    Been here 50+ times
    The Croissant Tree on the lower level, below the Via Rail platforms and Harveys, is a hidden gem in the morning. Great coffee and croissants!
  • FitMusician
    FitMusicianNovember 8, 2009
    Been here 10+ times
    If the ticket lines are long (esp @ end of month when everyone is buying a monthly pass) there is another lesser known ticket counter in the Great Hall across from the VIA train ticket counter. Read more
  • David H.
    David HJanuary 28, 2016
    Been here 10+ times
    Go Bus Drivers will load Presto Cards up to 20$ at stations, check your balance online or you may have to do the line up and load at Union.
  • Nate C.
    Nate CorderyOctober 9, 2012
    Been here 50+ times
    During rush hour buy your GO tix or reload your PRESTO card upstairs. Not nearly the lineup as there is downstairs. .
  • Sara
    SaraAugust 29, 2011
    Been here 25+ times
    The arrival/departure areas underneath are very warm and generally quite gross. Be prepared to sweat while you're there, especially if you're waiting in a crazy long departure line.
  • Ron C.
    Ron CharityMarch 13, 2013
    Been here 100+ times
    The construction has created huge lineups to get to the royal plaza. Walk above ground.
  • Adam N.
    Adam NowekAugust 8, 2015
    The interior is a bit shoddy and rundown, but the exterior of the building is pretty immense.
  • Maeve S.
    Maeve StrathyDecember 5, 2010
    Been here 10+ times
    If you have a smartphone (which you must), rather than printing off your ticket, just enter your confirmation code into the machine. Saves time and paper!
  • Tyler H.
    Tyler HarrisonSeptember 28, 2015
    Been here 5+ times
    Pretty hefty construction going on right now. Make sure you follow the signs closely
  • 📲 Reid E.
    📲 Reid EllisJuly 5, 2010
    Been here 100+ times
    If you are east of Union Station, use the Bay Street stairs at the east end of the platform. Avoids the rush-hour crowd inside Union Station.Similar stairs at west end for York Street too.
  • Michael J.
    Michael JosephMay 22, 2013
    Been here 25+ times
    The busiest train station in Canada. Under a lot of construction so make sure you don't miss your train.
  • @FusionRockRadio V.
    @FusionRockRadio Vancouver / Seattle / TorontoJune 28, 2011
    Been here 10+ times
    Just wait for your track to be listed. Please don't go up for no reason and then jump the tracks to grab your train. You will get hit and a hefty fine!
  • Aaron M.
    Aaron McGowanJune 8, 2011
    Been here 5+ times
    Spend the little extra and get business class for longer trips. No lines, meals & excellent customer service!
  • Shuvani B.
    Shuvani BurtAugust 20, 2015
    Nice old station with market stalls outside for a bite to eat before your train
  • Michael H.
    Michael HoldsworthDecember 29, 2013
    Been here 5+ times
    Watch out for last minute platform changes, or trains that aren't on the screens, particularly on the GO Trains.
  • Anu J.
    Anu JApril 30, 2015
    If you need to talk to customer service in the evening, give yourself 10-12 minutes lead time...long line.
  • Kate H.
    Kate HApril 19, 2012
    Been here 100+ times
    If you care about the economy, use a person to buy your ticket, not a machine. You could get forced out by a machine next.
  • G X.
    G XJanuary 17, 2011
    Been here 50+ times
    These cold morning certainly bring out more people. Get to the station earlier so you can get a seat. It sucks to stand.
  • Bilal S.
    Bilal ShiraziFebruary 28, 2013
    Been here 50+ times
    Need to get home immediately after coming into union but your card is locked out? Click override, tap, cancel, tap, then tap to get back home #protip
  • Mark N.
    Mark NielsenSeptember 4, 2011
    Been here 10+ times
    The LCBO , pizza shop, arcade and other places are now closed on the VIA concourse side
  • Tyler K.
    Tyler KingOctober 20, 2009
    if your train is on track 9 ( for example ) and hasn\'t arrived yet, go to track 10. track 4 > get on at track 5 and so forth. you will always get on before everyone else!
  • Toronto Maple Leafs
    Toronto Maple LeafsDecember 8, 2011
    Heading to a Leafs game? Follow all the people in blue & white jerseys. You're just minutes away from Air Canada Centre. Enjoy the game!
  • Micki M.
    Micki MaynardMay 10, 2012
    Lots of construction. Go all the way out the front door and to your left for a taxi.
  • Michael H.
    Michael HoldsworthJune 27, 2015
    Been here 5+ times
    Wonderful old station with some fantastic architecture
  • Iain M.
    Iain MyransMarch 8, 2014
    Been here 10+ times
    Did you know, "GO Transit" stands for "Government of Ontario Transit?" GO is operated by Metrolinx, an agency of the Gov't of Ont.
  • Ryan C.
    Ryan ColemanAugust 20, 2010
    Been here 25+ times
    Pro-tip: the status screens update first in the main concourse & then the screens visible by the stairs after a 30 second delay or so. Don't be a sucker & hang out on the stairs ;)
  • Loft A.
    Loft ArtworkApril 9, 2011
    I just learned that on the last Sat of each month 10am. There is a behind the scenes tour of the station.. meet in central area of station... anyone know more ?
  • Obinna O.
    Obinna OnyensoJuly 24, 2014
    Always check for your pre assigned seat.
  • Bryan M.
    Bryan MilkovichJune 3, 2013
    who ever made the decision to board the east and west trains from the same platform was a buffoon!!! the people couldn't get off the trains nevermind getting on!
  • Hsiang-Fu J.
    Hsiang-Fu JanNovember 15, 2014
    Been here 50+ times
    Taking the train and dislike crowds? Download the GO Mobile app to check platform departures without having to crowd at the TVs.
  • Ramsey M.
    Ramsey MohsenSeptember 9, 2011
    Crazy how subways and train stations around the world are all different, yet the exact same.
  • Mandy C.
    Mandy ChongDecember 30, 2011
    Been here 10+ times
    It's common courtesy to not talk on the train or bus so please for those who want to chat loudly or talk on their phones, wait until you get off the train/bus
  • Paul H.
    Paul HaslamFebruary 4
    When they are finished this will be world class transportation sentre!
  • Jeremy S.
    Jeremy SlessorSeptember 15, 2012
    Been here 100+ times
    If you're looking to charge your phone/laptop, they've turned off or concealed all of the available outlets.
  • Yves S.
    Yves SangDecember 24, 2014
    New here, free wifi
  • alice f.
    alice f.January 13, 2011
    Been here 50+ times
    Always prefer to ride with GO rather than TTC. Cleaner train with nicer people on the GO!
  • Malik C.
    Malik ChabouFebruary 12, 2013
    Been here 10+ times
    Avoid the go concourse during Rush Hour. If you can, walk to King or St Andrew for TTC.
  • Gladys
    GladysJuly 22, 2011
    Farewell Harveys! You will be missed...had my first Harvey's burger at this location.
  • Abby M.
    Abby McCulloughSeptember 9, 2014
    this is going to be amazing when it is completed! Yay TTC!
  • Xiao Y.
    Xiao YuFebruary 20, 2012
    Been here 5+ times
    Get your food before arriving to the station. Can't find anything there. For freeway, get off at York. Spadina is a disaster
  • Dave P.
    Dave PereiraDecember 28, 2013
    Pay it forward and hold a door open for two groups of people.
  • Mike S.
    Mike SchwedeJuly 12, 2012
    Lots of trains here. Try one, it's fun.
  • Rajeev S.
    Check out the virtual store. You can buy stuff just by scanning from your smartphones.
  • May L.
    May LiJuly 15, 2010
    Been here 100+ times
    If you're coming out of Union Station this morning, you'll be greeted by Monster, the energy drink. Look for the girls on the Monster Truck.
  • Eugene T.
    Eugene TOctober 9, 2013
    Been here 25+ times
    Perfect place to catch a train or two.
  • Ryan C.
    Ryan ColemanMarch 31, 2010
    Been here 25+ times
    Avoid ticket lines... Never anyone @ the self-serves. If you need a human try the bus station kiosks off the east end of the platform. Rarely a line, and if so, always short.
  • Sheyenne N.
    Sheyenne NoelAugust 3, 2012
    Bring a nose and ear plug for some people let to let their gas out and the train is really loud
  • Sue M.
    Sue MSeptember 24, 2013
    Been here 10+ times
    Beware of the ongoing construction! Leave extra time and walk safely!
  • Elizabeth F.
    Elizabeth FlaglerApril 29, 2014
    Prepare to get fucked in the ass by construction and the confusing signage that results from it, and miss your train by a few minutes and have to wait.
  • Nicola P.
    Nicola PaoneJuly 29, 2016
    Looks like a Greek temple!
  • Vincent L.
    Vincent LeeMay 18, 2010
    Been here 100+ times
    If u r coming from Yonge, access the platform from the bus terminal will save u at least 3 mins!
  • Karen S.
    Karen Schulman DupuisJune 6, 2012
    Been here 50+ times
    Ignore all self serving tips by The National Post on Foursquare, who have hijacked this platform in the most awful way.
  • Brodie B.
    Brodie BetaJuly 21, 2012
    Check ViaRail website for deals, and sign up for their newsletter!
  • Erika
    ErikaJune 28, 2010
    Been here 5+ times
    Don't be the jerk that stands on the other side of the track listed. Doors don't always open, and everyone hates you.
  • Andrew M.
    Andrew MarshallJuly 12, 2015
    Renovation is a bit of a pain, but will look nice once it's done
  • 999 Virgin T.
    999 Virgin TorontoOctober 13, 2012
    Give yourself some extra time when passing by Union station! Lots of construction going on!
  • Benche T.
    Benche TanAugust 4, 2016
    Looks like the Grand Central Terminal of NY. Lots of construction still happening
  • Cheryl D.
    Cheryl DugganFebruary 10, 2015
    Renovations are coming along nicely.
  • Eve M.
    Eve MartelJuly 11, 2011
    Register for Via's Newletter online so you can take advantage of their 50% off sales Read more
  • Joshua H.
    Joshua HerringFebruary 14, 2016
    Don't miss your train!
  • Wilson F.
    Direly in need of an infrastructure, design and retail upgrade.
  • Sam S.
    Sam S.September 15, 2010
    Been here 100+ times
    I disagree: that Jamaican patty is not remotely as good as the one at Islington subway's bakery.
  • Ryan B.
    Ryan BrownJune 4, 2013
    Free wifi! Makes me pretty damn happy :)
  • Tom R.
    Tom RATAJFebruary 7, 2014
    Been here 10+ times
    No decent little pub for a good pint and some tapas while waiting for the trains :-(
  • Ted H.
    Ted HardenburghJuly 22, 2016
    The station is being renovated and signs can be a little confusing
  • Mark K.
    Mark KwongDecember 7, 2014
    Can use skywalk to get all the way to simcoe and front.
  • George O.
    George O'NeillAugust 8, 2013
    To avoid the Front St construction delays and mess, use the Bremner Blvd entrance.
  • John E.
    John EstrellaJuly 1, 2010
    Been here 5+ times
    The Jamaican patty at the store next to McDonald’s is excellent!
  • Vic P.
    Vic ParedesMarch 30, 2010
    Been here 50+ times
    avoid lineups at the GO ticket booths, the booths upstairs on the main floor are always empty. they're open 'til 7pm.
  • wyn l.
    wyn lokJanuary 2, 2011
    Been here 5+ times
    Was wary about taking a streetcar but the platform is indoors and screen updates with time of arrival.
  • Tom G.
    Tom GiddenJune 29, 2011
    While transferring from airport to train, we left two big cases for $6 and they didn't charge for our backpacks... 3 hrs that would've been boring suddenly becomes an unexpected detour up the CN Tower
  • Lula A.
    Lula AvilaJuly 4, 2016
    Amo este metro :) !!! Suben perros , bicis , de todo !!!
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