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United

United Club - Terminal E

Airport Lounge, Travel Lounge, and Lounge
George Bush Intercontinental Airport, Houston
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6.6/10
471
ratings
  • Troy P.
    "This is the best United Club here at IAH."(6 Tips)
    Zane C.
    "Tripp Hatch makes the best spicy bloody marry's"(5 Tips)
    Hunter P.
    "Best domestic lounge owned by a u.s."(2 Tips)
    Dennis
    "If the lounge is crowded and you can't find a seat, go to 3rd floor."(11 Tips)
150 Tips and reviews
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  • Wilson F.
    Wilson Favre-DelerueApril 12, 2016
    North American lounges: crowded, borderline clean, minimal food offering (here crackers, cheddar, one soup, three salad leaves). Turn to Asia and Europe for inspiration, for crying out loud!
    Upvoted Mar 20
  • Mike W.
    Mike WatryAugust 15, 2011
    Been here 5+ times
    The third level is far less crowded to get some work done or just relax. As a general statement though, the wi-fi leaves much to be desired; a mobile hot spot or air card is a must.
  • Aptraveler
    AptravelerMarch 6, 2013
    Been here 10+ times
    Their Margaritas are REALLY good, and if Tripp is behind the bar, don't miss the opportunity to treat yourself!
  • Zachary R.
    Zachary RandSeptember 12, 2015
    Been here 10+ times
    One of the better United clubs. The main floor is usually pretty crowded, but the upstairs floor generally has plenty of room to work and relax.
  • Brian L.
    Brian LinMay 30, 2012
    Been here 5+ times
    The front desk staff are the most courteous of all the United Clubs I've seen so far. Go up to the fourth floor, it's way quieter if you need escape.
  • Enrico N.
    Enrico NitschkeAugust 13, 2011
    Prepare you to get cracker and cheese to survive! Far away from other Star Alliance Lounges with their buffet! Hope they will take care about it during merge! Anyhow, comfortable seats!
  • Troy P.
    Troy ParkinsMay 9, 2013
    This is the best United Club here at IAH. They even have theatre seating with a big screen. They do need the money coffee drink maker.
  • Edelyn B.
    Edelyn BNovember 8, 2012
    Aesthetically pleasing but not tummy friendly. The only food available are crackers, chocolate raisins and cereal mix! Big lounge but always busy, couldnt find seat easily..
  • Daniel C.
    Daniel Cortés6 days ago
    You can have an amazing time while waiting for your flight, you can stay here with free Wifi, food and drinks.
  • Nicholas G.
    Nicholas GiovanniMarch 24, 2015
    Brand new lounge. 3 floors with great service and lots of charging ports.
    Upvoted Mar 1
  • Josh L.
    Josh LaboveAugust 14, 2014
    Even if you don't have time for a shower, check in with the shower attendant for a disposable toothbrush and toothpaste, and a shaving kit. Cleaning up on the road!
  • Rich L.
    Rich LeeSeptember 2, 2011
    Hardly any food offered here. Facilities and services are nice, but that's standard in nice lounges worldwide. U.S. lounges are still FAR behind those in Asia or Europe. Time to catch up damn it.
  • Terry H.
    Terry HemstadJuly 2, 2016
    3rd floor is just as crowded but finally upgraded their offerings I suppose to compete with the new AMEX Club in terminal D, gate 6 duty free elevator.
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Really nice lounge. Best United Club ever. Recommended. And of course, always tip the bartenders.
  • Andrew P.
    Andrew PackOctober 6, 2011
    Workspaces on the top floor are nice, although you're in for a walk down/up the stairs if you want a drink from the bar.
  • M A.
    M AmourSeptember 1, 2015
    Spacious/clean, shower and press handy if you have time to queue! Give the food a miss and grab a bite elsewhere!
  • Lee T.
    Lee TorrensOctober 26, 2011
    If it's busy get a drink and head up to the second level. Everything except the bar and the crowds.
  • Wes L.
    Wes LaneMarch 21, 2012
    Been here 5+ times
    Take care of the best bartenders in any airport lounge... Trip, Veronica, Lori, and Damien are seriously the best in the industry.
  • Ari S.
    Ari SchulerJune 7, 2015
    Excellent showers on the top floor. Clean and nice - perfect after a redeye.
  • Andrew K.
    Andrew KucharskiDecember 28, 2014
    If traveling with kids, check out the family longer within the lounge, worth it.
  • Dennis
    DennisMarch 8, 2013
    If the lounge is crowded and you can't find a seat, go to 3rd floor. They have additional seating and work areas, restrooms, but no bar.
  • Aptraveler
    AptravelerMay 10, 2013
    Been here 10+ times
    This is the reason I come to THIS lounge, and batman TRIPP is in the house! Salud!
  • Gerardo M.
    Gerardo MendozaDecember 13, 2015
    Comfy place. Not much amenities and the complimentary food/beverages are pretty plain. Nothing compared to some other lounges like the ones partnered with Priority Pass, for example.
  • ǝʌǝʇs  ʞ.
    ǝʌǝʇs  ʞɐıuzoʍNovember 28, 2013
    Been here 5+ times
    For computer work areas, take elevator up to floor 4. Quieter and uncrowded.
  • Steve D.
    Steve DavisonDecember 17, 2012
    Been here 10+ times
    The Terminal E United Club is by far the nicest of their 5 lounges in Houston
  • Heather C.
    Heather CammSeptember 9, 2013
    Been here 10+ times
    If you need to take a shower and the shower attendant is not at the desk, you might have to go looking for them by the showers.
  • Bob L.
    Bob LehtoMarch 23, 2014
    $3 discount on premium drinks if you use your mileage plus card. Decent selection of fruit and veggies. Complimentary domestic beer.
  • Tom H.
    Tom HicksAugust 14, 2012
    The place looks a little worn. White chairs are black with wear marks. Upholstery frayed. Timefor a redo.
  • BettySoo
    BettySooNovember 9, 2011
    Got a seat easily today but usually not in this lounge. And no children running around today. For once. But still, nice to escape endless airport announcements...
  • Niels Kristian C.
    Really poor selection of snacks. Great kids room
  • Diana Q.
    Diana QuinteroFebruary 18
    Been here 5+ times
    I love united clubs. Good has improved a lot. Congratulations for the soups :)
  • P C.
    P CNovember 30, 2012
    There is a fourth floor that's quieter. Also has nice showers / changing rooms.
  • Shane H.
    Shane HarveyAugust 17, 2015
    Sure it's better than the terminal but not by much. This is how United treats its best customers, just imagine how they treat u
  • Holly C.
    Holly ClarkApril 24, 2014
    If it's crowded. go upstairs lots of room and privacy
  • Emily L.
    Emily LiuMay 20, 2016
    Fast WiFi and gorgeous view of the runway. Gets crowded around the afternoon/evening however.
  • Josh L.
    Josh LaboveAugust 14, 2014
    Showers here are great. Check in as soon as you arrive and they'll ready a shower and linens for you.
  • Brian L.
    Brian LinMay 30, 2012
    Been here 5+ times
    They have a steam-and-press while you shower service, I didn't use it but it's a nice touch
  • WarNov A.
    WarNov AvJanuary 29, 2012
    If you come here early on the morning, all the club will be available just for you
  • Roberta M.
    Roberta MurphyNovember 8, 2010
    Roberta M.Great place to cool heels and have a drink before next flight. Also store luggage, recharge phone, computers and the like.
  • Juan M.
    Juan MonroySeptember 23, 2011
    Arriving on a red-eye? Grab a shower. It's available to all who enter. But tip your shower valets! $5 at least!
  • Scott M.
    Scott MersyDecember 30, 2012
    Melissa behind the bar is a lot of fun. Ask about her "man friend" and getting "ratchet" (sp?)
  • Mike O.
    Mike O'ConJanuary 1, 2015
    A very low rent experience. Unfortunately I am used to European and middle eastern service and design standards.
  • Hanson W.
    Hanson WongSeptember 9, 2012
    Get periodicals on Mon/Tue when they arrive as they are almost all gone by Sun.
  • AP d.
    They only have complimentary house white wine and Budweiser. The rest you have to pay for.
  • James F.
    James FlanneryOctober 25, 2014
    One of the nicer united clubs. Showers and they will press clothes.
  • DJ Latin Prince ✔ 
    because I can, I come here and chill out if you got the miles.. Shouts to my boy DJ Riddler..
  • Danielle
    DanielleOctober 14, 2013
    Sub-par in comparison to other clubs. If you are hungry, eat outside. It's only crackers, cheese, and trail mix. They do have showers though.
  • Steve L.
    Steve LancasterJune 16, 2011
    Been here 10+ times
    They've added the United Red Carpet Club snacks - trail mix and yogurt covered raisins!
  • Robert W.
    Robert WareFebruary 28, 2013
    Ruby Diner french toasts are to die for. Yum yum yum.
  • Patrick H.
    Patrick HeidenreichNovember 1, 2013
    Very crowded. Usually can't find a place to sit when traveling with family.
  • Claudia
    ClaudiaSeptember 5, 2013
    Head up to the fourth floor. Much quieter and less crowded.
  • Tracy L.
    Tracy LJune 9, 2014
    Been here 5+ times
    Want quiet? Not going to find it here with half the airport in here AND inconsiderate people who do not care about privacy on their speaker phones and streaming things with the computer speakers on!
  • Thomas T.
    Thomas TomchakJanuary 15, 2012
    I can't believe how underwhelming this club is. All those awards at the front desk must have been purchased.
  • Tony B.
    Tony BlankAugust 24, 2014
    More seating upstairs, but further from the bar
  • Ben S.
    Ben StoltOctober 1, 2011
    Been here 25+ times
    If Tripp is working, get a Margarita. They are quite spectacular...
  • AP d.
    Like most American lounges this one's just as bad. Drinks aren't free. How is this an exclusive lounge?
    Upvoted Mar 18
  • Swati
    SwatiJune 19, 2015
    The ladies who check you in can be pretty rude. Especially if you are a one time passholder vs. a member.
  • Luis C.
    Luis CastedoSeptember 19, 2016
    Been here 25+ times
    they prepare an excellent Bloody Mary
  • Ed G.
    Ed GriffinJanuary 9, 2011
    Been here 5+ times
    Sunday morning travelers should have an extra drink on the plane since they don't serve here before noon on Sunday
  • Heather C.
    Heather CammAugust 26, 2013
    Been here 10+ times
    Prepare to wait at least an hour in you want to take a shower on Monday morning.
  • Mike B.
    Mike BursellSeptember 16, 2011
    Best lounge I've been in for a while: can see why it keeps winning awards.
  • AP d.
    Part of the lounge was closed off because of a leaky ceiling
  • Cristina
    CristinaMarch 23, 2016
    Everything closes about 10 pm.
  • Shashank N.
    Shashank NigamAugust 21, 2011
    You can have your clothes ironed by the valet as u take a shower! :-)
  • Caryn C.
    Caryn CleeremanFebruary 22, 2012
    Frequent international travelers will not be impressed. At least it's quiet but plan to eat somewhere else if your hungry.
  • Lori B.
    Lori BNovember 27, 2010
    Been here 10+ times
    Go see Michelle! She's the best P-club customer service agent there!
  • Evan[Bu]
    Evan[Bu]February 24, 2012
    Been here 50+ times
    Take advantage of the shower facilities, especially before embarking on a long flight.
  • Paul T.
    Paul TimothyAugust 2, 2013
    No food just drinks...plenty of room to lounge and relax
  • Glenn M.
    Glenn MolanoOctober 18, 2013
    Nice and confortable place
  • Chris S.
    Chris SalvoMarch 15, 2012
    Been here 5+ times
    The top floor is way less crowded.
  • Akshay A.
    Akshay AnandAugust 28, 2014
    Multiple lounges at the airport. If this is overcrowded, enquire about the one in terminal C
  • Farrah !.
    Farrah !July 6, 2014
    Been here 5+ times
    This united club is far worse than the rest! They don't even have the cheap fountain drink or juice machines here
  • Tripp H.
    Tripp HatchApril 6, 2012
    Been here 100+ times
    There is a family room up front for guests traveling with children
  • dan g.
    dan groeningerJuly 7, 2011
    don't try to eat when u just got off a ten hour flight with an 8 hour time difference! just get drunk!
  • Dana M.
    Variety of food and drinks are lacking
  • Nik N.
    Nik NadolskiJanuary 11, 2016
    They have showers... Need I say more?
  • Berat Y.
    Berat YARDIMCINovember 1, 2014
    The Staff in the United Lounge are more professional and helpful than the ground stewardesses. Comfortable and Plenty of American appetites.
    Downvoted Mar 18
  • Dan K.
    Dan KubiskeMay 18, 2013
    For quiet go upstairs.
  • Ali F.
    Ali FlotaJune 14, 2011
    The family room is great if you are traveling w/ kids.
  • Tim H.
    Tim HernandezSeptember 15, 2011
    I have already had two drinks and it's not even 10am. I see a fun day ahead!
  • Jose Antonio T.
    Disappointing food and drinks. Food options are very sad. The $50USD pass is not worth it.
  • James A.
    James AdamDecember 29, 2012
    Stand outside to make use of the wifi
  • Evan[Bu]
    Evan[Bu]October 9, 2011
    Been here 50+ times
    Chill out and have a cocktail at the P-Club!
  • Johannes N.
    Johannes NordtveitApril 23, 2014
    Only morning u able to get a bite ...
  • Jeffrey S.
    Jeffrey SchererJune 2, 2014
    Food is sub par--almost like they made a late night run to Walmart.
  • Bonnie N.
    Bonnie N.October 7, 2011
    Chris Valles will never let your drink dry up!
  • Otis H.
    Otis HJuly 3, 2014
    Always a great place to relax
  • John N.
    John NunesNovember 3, 2011
    Charlie is the best bar tender in Houston!
  • Elisabeth R.
    Elisabeth RiggsNovember 23, 2011
    Been here 10+ times
    The nicest oh the IAH United Clubs.
  • Jose Luis F.
    Jose Luis Fernandez QuinteroDecember 12, 2013
    Been here 5+ times
    Him mm Showers!!! Hehehe!
  • Breno D.
    Breno Da SilvaJanuary 24, 2015
    The food choises are not that great ...
  • Nish P.
    Nish PJune 17, 2011
    Been here 25+ times
    They now have Shiner on tap!
  • Ricardo P.
    Ricardo PedrazaMarch 6, 2011
    Awarded US Best Business Lounge since 2006
  • Jose Luis F.
    Jose Luis Fernandez QuinteroJanuary 22, 2014
    Been here 5+ times
    Tip your bartender !
  • Pete D.
    Pete DumontAugust 22, 2011
    Been here 25+ times
    Continental's lounges are very sub-par compared to others. Poor food selections, no free booze, etc.
  • Manu B.
    Manu BangiaNovember 18, 2013
    What airline lounge makes you pay for drinks? This one
  • Laurene F.
    Laurene FJuly 18, 2011
    Ten minute wait to get into the club room. Took another 10 minutes to find an open seat. My, my...
  • Hunter P.
    Hunter PfeiferSeptember 4, 2010
    Best domestic lounge owned by a u.s. Carrier
  • K D.
    K DionMarch 19, 2011
    Be sure to as for Tripp
  • Rodney G.
    Rodney GarrisAugust 14, 2013
    See Michelle she got those pretty eyes!!
  • Isabelle F.
    Isabelle FrancoApril 23, 2014
    Mega silenciosa, sinal de wifi mega bom, e sim, você pode vir e tomar um banho!
  • Luis F.
    Luis Franco OrozcoSeptember 23, 2012
    El más grande que he visto, muy cómodo y en el bar siempre pasan deportes
  • Tiberio C.
    Tiberio CastilloMay 5, 2013
    Si esta lleno es un poco incomodo, pero mejor q esperar abajo... Come antes con Iron cheff cora y luego sube a tirarla con calmita
  • Mónica C.
    Mónica Cravioto GalindoSeptember 19, 2015
    Amplio y cómodo, pero su oferta de comida es muy restringida: aceitunas, cacahuates y cosas de ese estilo.
  • MARCELLA U.
    MARCELLA UrrutiaAugust 18, 2013
    Súper cómodo, me encanta
  • Cristian S.
    Cristian SaidFebruary 18, 2013
    muy comodo
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