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United

United Club - Terminal E

Airport Lounge, Travel Lounge, and Lounge
George Bush Intercontinental Airport, Houston
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6.6/10
511
ratings
  • Troy P.
    "This is the best United Club here at IAH."(7 Tips)
    Zane C.
    "Tripp Hatch makes the best spicy bloody marry's"(5 Tips)
    Hunter P.
    "Best domestic lounge owned by a u.s."(2 Tips)
    Dennis
    "If the lounge is crowded and you can't find a seat, go to 3rd floor."(11 Tips)
154 Tips and reviews
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  • Wilson F.
    Wilson Favre-DelerueApril 12, 2016
    North American lounges: crowded, borderline clean, minimal food offering (here crackers, cheddar, one soup, three salad leaves). Turn to Asia and Europe for inspiration, for crying out loud!
  • Martin W.
    I have to say: I like the improvements at United Clubs, food-wise. Even though no full meals are offered, the healthy options are pretty large nowadays. And is complementary sparkling wine new?
  • Aptraveler
    AptravelerMarch 6, 2013
    Been here 10+ times
    Their Margaritas are REALLY good, and if Tripp is behind the bar, don't miss the opportunity to treat yourself!
  • Zachary R.
    Zachary RandSeptember 12, 2015
    Been here 10+ times
    One of the better United clubs. The main floor is usually pretty crowded, but the upstairs floor generally has plenty of room to work and relax.
  • Mike W.
    Mike WatryAugust 15, 2011
    Been here 5+ times
    The third level is far less crowded to get some work done or just relax. As a general statement though, the wi-fi leaves much to be desired; a mobile hot spot or air card is a must.
  • Brian L.
    Brian LinMay 30, 2012
    Been here 5+ times
    The front desk staff are the most courteous of all the United Clubs I've seen so far. Go up to the fourth floor, it's way quieter if you need escape.
  • Enrico N.
    Enrico NitschkeAugust 13, 2011
    Prepare you to get cracker and cheese to survive! Far away from other Star Alliance Lounges with their buffet! Hope they will take care about it during merge! Anyhow, comfortable seats!
  • Troy P.
    Troy ParkinsMay 9, 2013
    This is the best United Club here at IAH. They even have theatre seating with a big screen. They do need the money coffee drink maker.
  • Edelyn
    EdelynNovember 8, 2012
    Aesthetically pleasing but not tummy friendly. The only food available are crackers, chocolate raisins and cereal mix! Big lounge but always busy, couldnt find seat easily..
  • Nicholas G.
    Nicholas GiovanniMarch 24, 2015
    Brand new lounge. 3 floors with great service and lots of charging ports.
  • Daniel C.
    You can have an amazing time while waiting for your flight, you can stay here with free Wifi, food and drinks.
  • Josh L.
    Josh LaboveAugust 14, 2014
    Even if you don't have time for a shower, check in with the shower attendant for a disposable toothbrush and toothpaste, and a shaving kit. Cleaning up on the road!
  • Terry H.
    Terry HemstadJuly 2, 2016
    3rd floor is just as crowded but finally upgraded their offerings I suppose to compete with the new AMEX Club in terminal D, gate 6 duty free elevator.
  • Rich L.
    Rich LeeSeptember 2, 2011
    Hardly any food offered here. Facilities and services are nice, but that's standard in nice lounges worldwide. U.S. lounges are still FAR behind those in Asia or Europe. Time to catch up damn it.
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Really nice lounge. Best United Club ever. Recommended. And of course, always tip the bartenders.
  • M A.
    M AmourSeptember 1, 2015
    Spacious/clean, shower and press handy if you have time to queue! Give the food a miss and grab a bite elsewhere!
  • Andrew P.
    Andrew PackOctober 6, 2011
    Workspaces on the top floor are nice, although you're in for a walk down/up the stairs if you want a drink from the bar.
  • Ari S.
    Ari SchulerJune 7, 2015
    Excellent showers on the top floor. Clean and nice - perfect after a redeye.
  • Lee T.
    Lee TorrensOctober 26, 2011
    If it's busy get a drink and head up to the second level. Everything except the bar and the crowds.
  • Andrew K.
    Andrew KucharskiDecember 28, 2014
    If traveling with kids, check out the family longer within the lounge, worth it.
  • Wes L.
    Wes LaneMarch 21, 2012
    Been here 5+ times
    Take care of the best bartenders in any airport lounge... Trip, Veronica, Lori, and Damien are seriously the best in the industry.
  • Aptraveler
    AptravelerMay 10, 2013
    Been here 10+ times
    This is the reason I come to THIS lounge, and batman TRIPP is in the house! Salud!
  • Dennis
    DennisMarch 8, 2013
    If the lounge is crowded and you can't find a seat, go to 3rd floor. They have additional seating and work areas, restrooms, but no bar.
  • Gerardo M.
    Gerardo MendozaDecember 13, 2015
    Comfy place. Not much amenities and the complimentary food/beverages are pretty plain. Nothing compared to some other lounges like the ones partnered with Priority Pass, for example.
  • ǝʌǝʇs  ʞ.
    ǝʌǝʇs  ʞɐıuzoʍNovember 28, 2013
    Been here 5+ times
    For computer work areas, take elevator up to floor 4. Quieter and uncrowded.
  • Ken S.
    Ken SApril 27
    It's a lounge. They only want you to sit, drink meh coffee, and forage on small rodent food. At least there is an upstairs for some privacy.
  • Heather C.
    Heather CammSeptember 9, 2013
    Been here 10+ times
    If you need to take a shower and the shower attendant is not at the desk, you might have to go looking for them by the showers.
  • Bob L.
    Bob LehtoMarch 23, 2014
    $3 discount on premium drinks if you use your mileage plus card. Decent selection of fruit and veggies. Complimentary domestic beer.
  • Steve D.
    Steve DavisonDecember 17, 2012
    Been here 10+ times
    The Terminal E United Club is by far the nicest of their 5 lounges in Houston
  • Niels Kristian C.
    Really poor selection of snacks. Great kids room
  • Tom H.
    Tom HicksAugust 14, 2012
    The place looks a little worn. White chairs are black with wear marks. Upholstery frayed. Timefor a redo.
  • Shane H.
    Shane HarveyAugust 17, 2015
    Sure it's better than the terminal but not by much. This is how United treats its best customers, just imagine how they treat u
  • Diana Q.
    Diana QuinteroFebruary 18
    Been here 5+ times
    I love united clubs. Good has improved a lot. Congratulations for the soups :)
  • Danielle
    DanielleOctober 14, 2013
    Sub-par in comparison to other clubs. If you are hungry, eat outside. It's only crackers, cheese, and trail mix. They do have showers though.
  • BettySoo
    BettySooNovember 9, 2011
    Got a seat easily today but usually not in this lounge. And no children running around today. For once. But still, nice to escape endless airport announcements...
  • P C.
    P CNovember 30, 2012
    There is a fourth floor that's quieter. Also has nice showers / changing rooms.
  • Holly C.
    Holly ClarkApril 24, 2014
    If it's crowded. go upstairs lots of room and privacy
  • WarNov A.
    WarNov AvJanuary 29, 2012
    If you come here early on the morning, all the club will be available just for you
  • Josh L.
    Josh LaboveAugust 14, 2014
    Showers here are great. Check in as soon as you arrive and they'll ready a shower and linens for you.
  • Juan M.
    Juan MonroySeptember 23, 2011
    Arriving on a red-eye? Grab a shower. It's available to all who enter. But tip your shower valets! $5 at least!
  • Brian L.
    Brian LinMay 30, 2012
    Been here 5+ times
    They have a steam-and-press while you shower service, I didn't use it but it's a nice touch
  • Emily L.
    Emily LiuMay 20, 2016
    Fast WiFi and gorgeous view of the runway. Gets crowded around the afternoon/evening however.
  • Hanson W.
    Hanson WongSeptember 9, 2012
    Get periodicals on Mon/Tue when they arrive as they are almost all gone by Sun.
  • AP d.
    They only have complimentary house white wine and Budweiser. The rest you have to pay for.
  • Roberta M.
    Roberta MurphyNovember 8, 2010
    Roberta M.Great place to cool heels and have a drink before next flight. Also store luggage, recharge phone, computers and the like.
  • James F.
    James FlanneryOctober 25, 2014
    One of the nicer united clubs. Showers and they will press clothes.
  • Scott M.
    Scott MersyDecember 30, 2012
    Melissa behind the bar is a lot of fun. Ask about her "man friend" and getting "ratchet" (sp?)
  • Mike O.
    Mike O'ConJanuary 1, 2015
    A very low rent experience. Unfortunately I am used to European and middle eastern service and design standards.
  • DJ Latin Prince ✔ 
    because I can, I come here and chill out if you got the miles.. Shouts to my boy DJ Riddler..
  • Robert W.
    Robert WareFebruary 28, 2013
    Ruby Diner french toasts are to die for. Yum yum yum.
  • AP d.
    Like most American lounges this one's just as bad. Drinks aren't free. How is this an exclusive lounge?
  • Patrick H.
    Patrick HeidenreichNovember 1, 2013
    Very crowded. Usually can't find a place to sit when traveling with family.
  • Claudia
    ClaudiaSeptember 5, 2013
    Head up to the fourth floor. Much quieter and less crowded.
  • Steve L.
    Steve LancasterJune 16, 2011
    Been here 10+ times
    They've added the United Red Carpet Club snacks - trail mix and yogurt covered raisins!
  • Ben S.
    Ben StoltOctober 1, 2011
    Been here 25+ times
    If Tripp is working, get a Margarita. They are quite spectacular...
  • Tracy L.
    Tracy LJune 9, 2014
    Been here 5+ times
    Want quiet? Not going to find it here with half the airport in here AND inconsiderate people who do not care about privacy on their speaker phones and streaming things with the computer speakers on!
  • Tony B.
    Tony BlankAugust 24, 2014
    More seating upstairs, but further from the bar
  • Thomas T.
    Thomas TomchakJanuary 15, 2012
    I can't believe how underwhelming this club is. All those awards at the front desk must have been purchased.
  • Swati
    SwatiJune 19, 2015
    The ladies who check you in can be pretty rude. Especially if you are a one time passholder vs. a member.
  • Guillermo H.
    Nice selection of complimentary beverages and snacks are just ok
  • Luis C.
    Luis CastedoSeptember 19, 2016
    Been here 25+ times
    they prepare an excellent Bloody Mary
  • AP d.
    Part of the lounge was closed off because of a leaky ceiling
  • Cristina
    CristinaMarch 23, 2016
    Everything closes about 10 pm.
  • Mike B.
    Mike BursellSeptember 16, 2011
    Best lounge I've been in for a while: can see why it keeps winning awards.
  • Shashank N.
    Shashank NigamAugust 21, 2011
    You can have your clothes ironed by the valet as u take a shower! :-)
  • Ed G.
    Ed GriffinJanuary 9, 2011
    Been here 5+ times
    Sunday morning travelers should have an extra drink on the plane since they don't serve here before noon on Sunday
  • dan g.
    dan groeningerJuly 7, 2011
    don't try to eat when u just got off a ten hour flight with an 8 hour time difference! just get drunk!
  • Caryn C.
    Caryn CleeremanFebruary 22, 2012
    Frequent international travelers will not be impressed. At least it's quiet but plan to eat somewhere else if your hungry.
  • Heather C.
    Heather CammAugust 26, 2013
    Been here 10+ times
    Prepare to wait at least an hour in you want to take a shower on Monday morning.
  • Evan[Bu]
    Evan[Bu]February 24, 2012
    Been here 50+ times
    Take advantage of the shower facilities, especially before embarking on a long flight.
  • Farrah !.
    Farrah !July 6, 2014
    Been here 5+ times
    This united club is far worse than the rest! They don't even have the cheap fountain drink or juice machines here
  • Lori B.
    Lori BNovember 27, 2010
    Been here 10+ times
    Go see Michelle! She's the best P-club customer service agent there!
  • Glenn M.
    Glenn MolanoOctober 18, 2013
    Nice and confortable place
  • Paul T.
    Paul TimothyAugust 2, 2013
    No food just drinks...plenty of room to lounge and relax
  • Akshay A.
    Akshay AnandAugust 28, 2014
    Multiple lounges at the airport. If this is overcrowded, enquire about the one in terminal C
  • Tripp H.
    Tripp HatchApril 6, 2012
    Been here 100+ times
    There is a family room up front for guests traveling with children
  • Chris S.
    Chris SalvoMarch 15, 2012
    Been here 5+ times
    The top floor is way less crowded.
  • Berat Y.
    Berat YARDIMCINovember 1, 2014
    The Staff in the United Lounge are more professional and helpful than the ground stewardesses. Comfortable and Plenty of American appetites.
  • Dana M.
    Variety of food and drinks are lacking
  • Nik N.
    Nik NadolskiJanuary 11, 2016
    They have showers... Need I say more?
  • Dan K.
    Dan KubiskeMay 18, 2013
    For quiet go upstairs.
  • Jose Antonio T.
    Disappointing food and drinks. Food options are very sad. The $50USD pass is not worth it.
  • Ali F.
    Ali FlotaJune 14, 2011
    The family room is great if you are traveling w/ kids.
  • Evan[Bu]
    Evan[Bu]October 9, 2011
    Been here 50+ times
    Chill out and have a cocktail at the P-Club!
  • Johannes N.
    Johannes NordtveitApril 23, 2014
    Only morning u able to get a bite ...
  • Tim H.
    Tim HernandezSeptember 15, 2011
    I have already had two drinks and it's not even 10am. I see a fun day ahead!
  • Jeffrey S.
    Jeffrey SchererJune 2, 2014
    Food is sub par--almost like they made a late night run to Walmart.
  • Otis H.
    Otis HJuly 3, 2014
    Always a great place to relax
  • James A.
    James AdamDecember 29, 2012
    Stand outside to make use of the wifi
  • Jose Luis F.
    Jose Luis Fernandez QuinteroJanuary 22, 2014
    Been here 5+ times
    Tip your bartender !
  • Bonnie N.
    Bonnie N.October 7, 2011
    Chris Valles will never let your drink dry up!
  • John N.
    John NunesNovember 3, 2011
    Charlie is the best bar tender in Houston!
  • Breno D.
    Breno Da SilvaJanuary 24, 2015
    The food choises are not that great ...
  • Jose Luis F.
    Jose Luis Fernandez QuinteroDecember 12, 2013
    Been here 5+ times
    Him mm Showers!!! Hehehe!
  • Elisabeth R.
    Elisabeth RiggsNovember 23, 2011
    Been here 10+ times
    The nicest oh the IAH United Clubs.
  • Nish P.
    Nish PJune 17, 2011
    Been here 25+ times
    They now have Shiner on tap!
  • Ricardo P.
    Ricardo PedrazaMarch 6, 2011
    Awarded US Best Business Lounge since 2006
  • Laurene F.
    Laurene FJuly 18, 2011
    Ten minute wait to get into the club room. Took another 10 minutes to find an open seat. My, my...
  • Manu B.
    Manu BangiaNovember 18, 2013
    What airline lounge makes you pay for drinks? This one
  • Pete D.
    Pete DumontAugust 22, 2011
    Been here 25+ times
    Continental's lounges are very sub-par compared to others. Poor food selections, no free booze, etc.
  • Jonathan K.
    Jonathan KhooMay 1, 2014
    Upstairs > Downstairs
  • K D.
    K DionMarch 19, 2011
    Be sure to as for Tripp
  • Rodney G.
    Rodney GarrisAugust 14, 2013
    See Michelle she got those pretty eyes!!
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Really nice showers...
  • Hunter P.
    Hunter PfeiferSeptember 4, 2010
    Best domestic lounge owned by a u.s. Carrier
  • Kathreena G.
    Kathreena GeocadinMarch 27, 2012
    half hour more and im flying to Tokyo :)
  • Jeff M.
    Jeff MartinezFebruary 7, 2012
    Nothing like a late gate change all the way across the airport.
  • Jordan M.
    Jordan MurphJune 15, 2012
    shiner bock on tap
  • Joey L.
    Joey LeslieJuly 30, 2011
    Best domestic lounge!
  • Aksel Q.
    Aksel Quintus-BoszSeptember 15, 2013
    $3 for Lawnmower ale. LAME!!!
  • Zane C.
    Zane CondrenOctober 29, 2010
    Been here 10+ times
    Tripp Hatch makes the best spicy bloody marry's
  • Ozlem T.
    Ozlem TrockiFebruary 17, 2015
    Very comfy...
  • Amol K.
    Amol KApril 4, 2015
    they have showers.
  • Jennie L.
    Jennie LannanFebruary 5, 2011
    Excellent bloody Mary!
  • Jarrett
    JarrettJanuary 16, 2012
    Been here 10+ times
    Go here to use airplanes
  • Vincent D.
    Vincent DeliberatoOctober 11, 2011
    Bartender Chris is great
  • Doug B.
    Doug BardwellJanuary 4, 2011
    The showers are great
  • Linton W.
    Linton WJuly 6, 2011
    Been here 10+ times
    $4.62/day + taxes for uncovered
  • Brook B.
    Brook BakerMarch 1, 2011
    Been here 5+ times
    Always tip your bartender!
  • Sherry K.
    Sherry KAugust 17, 2011
    This place is a zoo complete with screaming children! Try another lounge.
  • Jan L.
    Jan LötvallFebruary 22, 2013
    Not the most healthy food...
  • Pete H.
    Pete HoltermannJanuary 10, 2012
    Just don't ask about United flights - they can only do Continental!
  • James B.
    James BrownApril 14, 2011
    Hope to still see Valerie's cheerful face when United takes over.
  • Laura E.
    Laura EllisOctober 7, 2013
    Very unimpressed. Very disappointed. Those who like it must have low standards.
  • Rommel N.
    Rommel NobaySeptember 14, 2011
    Been here 25+ times
    This is a good lounge
  • David B.
    David BennettMay 20, 2013
    Abysmal wifi
  • Kelly K.
    Kelly KJune 26, 2012
    Don't put your feet the tables.
  • Debra O.
    Debra OliverJuly 25, 2012
    Been here 10+ times
    B.A's lounge is so much better.
  • Malachai F.
    Malachai FrazierMarch 13, 2012
    Nice place.
  • Jim C.
    Jim CJuly 12, 2012
    No outside food allowed
  • Daniel A.
    Daniel AssisiMay 11, 2012
    Been here 10+ times
    One word: showers...
  • Auri R.
    Auri RahimzadehOctober 1, 2011
    it sucks that you can't use your american express platinum card here anymore
  • James G.
    James GalvinJune 18, 2015
    Been here 5+ times
    Standard United. Clean but otherwise nothing special. Why bother.
  • Denver S.
    Denver StreetcarMarch 5, 2013
    Always crowded
  • Heather C.
    Heather CammJuly 18, 2010
    Been here 10+ times
    Continental Airlines is the best!
  • Roman S.
    Roman ShipilovOctober 20, 2012
    Poor meal choice: crackers, cheese, koffee. Hungry? Need to find something elsewhere...
  • Candace M.
    Candace MuznyJuly 6, 2012
    I hate united airlines! I got stuck n Houston
  • Artem R.
    Artem RulevOctober 29, 2016
    Terrible lounge. No tv, no Softdrinks. Alcohol charge.
  • Marc S.
    Marc SAugust 26
    Been here 10+ times
    Currently (August 2017) closed for renovations.
  • Richard L.
    Richard LFebruary 1, 2011
    Free easy printing
  • Ingrid
    IngridJune 19, 2013
    Not enough charging stations.
  • Bono V.
    Bono VoxDecember 31, 2011
    Not allowed priority pass, what a poor service..( priority service I mean)
  • SanDiego J.
    SanDiego JohnJune 7, 2010
    Bring a boat Lias of money
  • Fabio M.
    Fabio MaielloNovember 20, 2011
    The worst VIP room ever!!!!
  • Isabelle F.
    Isabelle FrancoApril 23, 2014
    Mega silenciosa, sinal de wifi mega bom, e sim, você pode vir e tomar um banho!
  • Luis F.
    Luis Franco OrozcoSeptember 23, 2012
    El más grande que he visto, muy cómodo y en el bar siempre pasan deportes
  • Mónica C.
    Mónica Cravioto GalindoSeptember 19, 2015
    Amplio y cómodo, pero su oferta de comida es muy restringida: aceitunas, cacahuates y cosas de ese estilo.
  • Tiberio C.
    Tiberio CastilloMay 5, 2013
    Si esta lleno es un poco incomodo, pero mejor q esperar abajo... Come antes con Iron cheff cora y luego sube a tirarla con calmita
  • MARCELLA U.
    MARCELLA UrrutiaAugust 18, 2013
    Súper cómodo, me encanta
  • Cristian S.
    Cristian SaidFebruary 18, 2013
    muy comodo
  • Hector A.
    Hector AlexMay 11, 2013
    Muy confortable
  • Dr. Zühal D.
    Genis bir yer ama yiyecek o kadar zayifki. Zaten hic bir lounge Ataturk Havaalani'nin Cip Lounge'u gibi degil. Yuzde biri bile olamazlar.
  • Denise S.
    Denise SFebruary 28, 2016
    Muy poca variedad de comidas y el alcohol que dan gratis no es muy bueno.
  • Takehiro I.
    Takehiro ItohDecember 15, 2015
    無し、他のSAラウンジに比べてレベルが低い
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