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United

United Club - Terminal E

Airport Lounge, Travel Lounge, and Lounge
George Bush Intercontinental Airport, Houston
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6.6/10
426
ratings
  • Troy P.
    "This is the best United Club here at IAH."(6 Tips)
    Zane C.
    "Tripp Hatch makes the best spicy bloody marry's"(5 Tips)
    Hunter P.
    "Best domestic lounge owned by a u.s."(2 Tips)
    Dennis
    "If the lounge is crowded and you can't find a seat, go to 3rd floor."(11 Tips)
146 Tips and reviews
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  • Dress for the Date
    Dress for the DateSeptember 16, 2013
    They have done a great job with outlets. Plenty on the floor. There is also a fast WiFi service, which makes working while waiting on your flight easy.
  • Berat Y.
    Berat YARDIMCINovember 1, 2014
    The Staff in the United Lounge are more professional and helpful than the ground stewardesses. Comfortable and Plenty of American appetites.
  • Wilson F.
    North American lounges: crowded, borderline clean, minimal food offering (here crackers, cheddar, one soup, three salad leaves). Turn to Asia and Europe for inspiration, for crying out loud!
  • Mike W.
    Mike WatryAugust 15, 2011
    Been here 5+ times
    The third level is far less crowded to get some work done or just relax. As a general statement though, the wi-fi leaves much to be desired; a mobile hot spot or air card is a must.
  • Aptraveler
    AptravelerMarch 6, 2013
    Been here 10+ times
    Their Margaritas are REALLY good, and if Tripp is behind the bar, don't miss the opportunity to treat yourself!
  • Enrico N.
    Enrico NitschkeAugust 13, 2011
    Prepare you to get cracker and cheese to survive! Far away from other Star Alliance Lounges with their buffet! Hope they will take care about it during merge! Anyhow, comfortable seats!
  • Brian L.
    Brian LinMay 30, 2012
    Been here 5+ times
    The front desk staff are the most courteous of all the United Clubs I've seen so far. Go up to the fourth floor, it's way quieter if you need escape.
  • Zachary R.
    Zachary RandSeptember 12, 2015
    Been here 10+ times
    One of the better United clubs. The main floor is usually pretty crowded, but the upstairs floor generally has plenty of room to work and relax.
  • Troy P.
    Troy ParkinsMay 9, 2013
    Been here 5+ times
    This is the best United Club here at IAH. They even have theatre seating with a big screen. They do need the money coffee drink maker.
  • Edelyn B.
    Edelyn BNovember 8, 2012
    Aesthetically pleasing but not tummy friendly. The only food available are crackers, chocolate raisins and cereal mix! Big lounge but always busy, couldnt find seat easily..
  • Josh L.
    Josh LaboveAugust 14, 2014
    Even if you don't have time for a shower, check in with the shower attendant for a disposable toothbrush and toothpaste, and a shaving kit. Cleaning up on the road!
  • Terry H.
    3rd floor is just as crowded but finally upgraded their offerings I suppose to compete with the new AMEX Club in terminal D, gate 6 duty free elevator.
  • Rich L.
    Rich LeeSeptember 2, 2011
    Hardly any food offered here. Facilities and services are nice, but that's standard in nice lounges worldwide. U.S. lounges are still FAR behind those in Asia or Europe. Time to catch up damn it.
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Really nice lounge. Best United Club ever. Recommended. And of course, always tip the bartenders.
  • Andrew P.
    Andrew PackOctober 6, 2011
    Workspaces on the top floor are nice, although you're in for a walk down/up the stairs if you want a drink from the bar.
  • Lee T.
    Lee TorrensOctober 26, 2011
    If it's busy get a drink and head up to the second level. Everything except the bar and the crowds.
  • Wes L.
    Wes LaneMarch 21, 2012
    Been here 5+ times
    Take care of the best bartenders in any airport lounge... Trip, Veronica, Lori, and Damien are seriously the best in the industry.
  • M A.
    M AmourSeptember 1, 2015
    Spacious/clean, shower and press handy if you have time to queue! Give the food a miss and grab a bite elsewhere!
  • Andrew K.
    Andrew KucharskiDecember 28, 2014
    If traveling with kids, check out the family longer within the lounge, worth it.
  • Dennis
    DennisMarch 8, 2013
    If the lounge is crowded and you can't find a seat, go to 3rd floor. They have additional seating and work areas, restrooms, but no bar.
  • Ari S.
    Ari SchulerJune 7, 2015
    Excellent showers on the top floor. Clean and nice - perfect after a redeye.
  • Aptraveler
    AptravelerMay 10, 2013
    Been here 10+ times
    This is the reason I come to THIS lounge, and batman TRIPP is in the house! Salud!
  • Gerardo M.
    Gerardo MendozaDecember 13, 2015
    Comfy place. Not much amenities and the complimentary food/beverages are pretty plain. Nothing compared to some other lounges like the ones partnered with Priority Pass, for example.
  • Steve D.
    Steve DavisonDecember 17, 2012
    Been here 10+ times
    The Terminal E United Club is by far the nicest of their 5 lounges in Houston
  • ǝʌǝʇs  ʞ.
    ǝʌǝʇs  ʞɐıuzoʍNovember 28, 2013
    Been here 5+ times
    For computer work areas, take elevator up to floor 4. Quieter and uncrowded.
  • Nicholas V.
    Nicholas VincentMarch 24, 2015
    Brand new lounge. 3 floors with great service and lots of charging ports.
  • Heather C.
    Heather CammSeptember 9, 2013
    Been here 10+ times
    If you need to take a shower and the shower attendant is not at the desk, you might have to go looking for them by the showers.
  • Bob L.
    Bob LehtoMarch 23, 2014
    $3 discount on premium drinks if you use your mileage plus card. Decent selection of fruit and veggies. Complimentary domestic beer.
  • Tom H.
    Tom HicksAugust 14, 2012
    The place looks a little worn. White chairs are black with wear marks. Upholstery frayed. Timefor a redo.
  • BettySoo
    BettySooNovember 9, 2011
    Got a seat easily today but usually not in this lounge. And no children running around today. For once. But still, nice to escape endless airport announcements...
  • Emily L.
    Emily LiuMay 20
    Fast WiFi and gorgeous view of the runway. Gets crowded around the afternoon/evening however.
  • Niels Kristian C.
    Really poor selection of snacks. Great kids room
  • Scott M.
    Scott MersyDecember 30, 2012
    Melissa behind the bar is a lot of fun. Ask about her "man friend" and getting "ratchet" (sp?)
  • Shane H.
    Shane HarveyAugust 17, 2015
    Sure it's better than the terminal but not by much. This is how United treats its best customers, just imagine how they treat u
  • Juan M.
    Juan MonroySeptember 23, 2011
    Arriving on a red-eye? Grab a shower. It's available to all who enter. But tip your shower valets! $5 at least!
  • P C.
    P CNovember 30, 2012
    There is a fourth floor that's quieter. Also has nice showers / changing rooms.
  • Roberta M.
    Roberta MurphyNovember 8, 2010
    Roberta M.Great place to cool heels and have a drink before next flight. Also store luggage, recharge phone, computers and the like.
  • WarNov A.
    WarNov AvJanuary 29, 2012
    If you come here early on the morning, all the club will be available just for you
  • Holly C.
    Holly ClarkApril 24, 2014
    If it's crowded. go upstairs lots of room and privacy
  • Josh L.
    Josh LaboveAugust 14, 2014
    Showers here are great. Check in as soon as you arrive and they'll ready a shower and linens for you.
  • Hanson W.
    Hanson WongSeptember 9, 2012
    Get periodicals on Mon/Tue when they arrive as they are almost all gone by Sun.
  • Brian L.
    Brian LinMay 30, 2012
    Been here 5+ times
    They have a steam-and-press while you shower service, I didn't use it but it's a nice touch
  • Danielle
    DanielleOctober 14, 2013
    Sub-par in comparison to other clubs. If you are hungry, eat outside. It's only crackers, cheese, and trail mix. They do have showers though.
  • Mike O.
    Mike O'ConJanuary 1, 2015
    A very low rent experience. Unfortunately I am used to European and middle eastern service and design standards.
  • DJ Latin Prince ✔ 
    because I can, I come here and chill out if you got the miles.. Shouts to my boy DJ Riddler..
  • James F.
    James FlanneryOctober 25, 2014
    One of the nicer united clubs. Showers and they will press clothes.
  • Steve L.
    Steve LancasterJune 16, 2011
    Been here 10+ times
    They've added the United Red Carpet Club snacks - trail mix and yogurt covered raisins!
  • Robert W.
    Robert WareFebruary 28, 2013
    Ruby Diner french toasts are to die for. Yum yum yum.
  • Patrick H.
    Patrick HeidenreichNovember 1, 2013
    Very crowded. Usually can't find a place to sit when traveling with family.
  • Tracy L.
    Tracy LJune 9, 2014
    Been here 5+ times
    Want quiet? Not going to find it here with half the airport in here AND inconsiderate people who do not care about privacy on their speaker phones and streaming things with the computer speakers on!
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