United Club

United Club

Airport Lounge and Travel Lounge
Newark Airport and Port Newark, Newark
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5.7/10
623
ratings
  • Nigel V.
    "their TV lounge and showers"(3 Tips)
    Scott A.
    "Really rundown, typical old-school United lounge."(3 Tips)
    Martin B.
    "Totally crowded and only crackers and packed cheese to eat."(13 Tips)
    Henry R.
    "Try the house red, really good for being free!"(2 Tips)
193 Tips and reviews
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  • Mark B.
    Mark Boltz-RobinsonAugust 15, 2015
    Completely renovated. Now offers soup, or breakfast items and other nibbles above the previous crackers, cheese, and carrot sticks. Much better layout and power outlets.
  • Jay B.
    Jay ByrneOctober 19, 2011
    This former Continental lounge is convenient and (under CO) offered decent free snacks - including fresh fruit, cheese, crackers, etc... Vino Volo, nearby in Terminal C good side trip for a meal.
  • Niranjan
    NiranjanDecember 29, 2012
    Nice views from the lounge. Extremely spacious and has almost everything a lounge can offer. Has decent complimentary wifi as well, great for causal downloading and emailing.
  • Anthony
    AnthonyMay 18, 2014
    Drink wine or a Bloody Mary to avoid the watered-down "house" beers. Grab packets of cookies and carrots on the way out. Be nice to the friendly, overworked servers.
  • Amanda T.
    Amanda ThauDecember 30, 2015
    Great space! Much bigger than I expected! Not a huge food selection, but the food there was great. Lots of space for lounging, tv watching, office space, and private cubbies.
  • James H.
    James H.February 13, 2016
    We are impressed with the changes and attitude at the United club. Delta and American left them so far behind it is nice to see they get the message. We may swing back to more united flights
  • Edward C.
    Edward ChoSeptember 14, 2013
    Been here 10+ times
    #unitedclubdowngrade UA just recently downgraded complimentary drinks to Bud Lights even if you are paying $400+/yr for membership or on a First Class ticket. :( Flyertalk Disc: http://goo.gl/quelcZ
  • Nigel V.
    Nigel VilchesJuly 10, 2012
    snag a spot by the window, comfy chairs and you can see flights arriving and departing ... their TV lounge and showers are also great
  • Marsk O.
    Marsk OngMay 31, 2013
    You don't get a life like Ryan Bingham here. No cheap sushi, sandwiches, or the likes. But decent wifi and shower rooms. Good place to while your time away.
  • Hannah
    HannahApril 17, 2015
    Great time! Free wifi, continental breakfast (bagels, yogurt, fruit, cereal, and coffee). Plenty of seats available.
  • Mario N.
    Mario NavarroApril 24, 2013
    The location is good and convenient but there's no food, just the same few types of snacks. No real cappuccino or espresso, can you believe? One must go to next door Starbucks if coffee savvy ...
  • Henrik B.
    Henrik B.July 18, 2012
    Many different drinks options and great view - but way too busy and everybody seems to be able to get in! I need a business class lounge!
  • T T.
    T TDecember 9, 2014
    Been here 25+ times
    Need to include better liquor their top shelf Liquors are " well" booze anywhere else. No real food..try international airlines lounges to see how it's done..sandwich Sushi..etc
  • Kelly G.
    Kelly GotkinJuly 24, 2016
    It can get a bit crowded on weekends, but there's a lot of room and the snacks/drinks are great
  • Brian L.
    Brian LinMay 22, 2012
    Pleasantly surprised by the showers here and customer service was very capable and professionally. Worth the visit!
  • Joe M.
    Joe MitchellFebruary 25, 2013
    Been here 5+ times
    Good size club. Good private spaces to work. Good tv lounge. As with all other domestic united clubs - food selection is horrible.
  • Marc S.
    Marc SNovember 2, 2014
    Decent lounge. They have recently upgraded the furniture, which helps a lot. This lounge can get very busy at peak times.
  • Bobby D.
    Bobby DacronFebruary 2, 2011
    The beer is still good, the snacks are pretty crappy. How do you ruin an apple? PClub figured it out. The ladies at the front, though, are great!!
  • Lanre A.
    Lanre AdedokunAugust 24, 2016
    Convenient and adequate facilities but the Club was crowded and service through business class check-In and pre-check service staff was not very friendly with exception of the U Club reception staff
  • ryan
    ryanSeptember 12, 2014
    Mega over-crowded club. The wait-staff are super awesome though. Tip generously!
  • Arie G.
    Arie GuttmanNovember 24, 2013
    Been here 5+ times
    Breakfast is manageable here... You can find what to eat, much better than the flight food
  • Tara S.
    Tara SettembreDecember 25, 2011
    See the shower valet for a private stall to freshen up between flights. If u give your credit card as a deposit there are free lockers to stow your stuff. I needed a large one to hold my carry on.
  • Michelle L.
    Michelle LancasterNovember 22, 2013
    They FINALLY have Jack Daniels! For $11 ... super pricey, but I guess I should be "thankful" the clubs have it.
  • Seth H.
    Seth HammermanFebruary 10, 2013
    Been here 10+ times
    Bar isn't open till Noon on Sunday. You'll have to wait till you get to your 1st Class seat for a belt
  • Rob H.
    Rob HavasySeptember 2, 2015
    Always crowded with limited food. Best when thought of as a bar with Wi-Fi away from the crowded gates.
  • Dracaena W.
    Dracaena WinesNovember 5, 2014
    For the cost of membership they should offer a lot more. House wines are pretty bad and only have Coors light and Miller. Expensive for pay wines and beer
  • manuel
    manuelOctober 13, 2013
    Been here 10+ times
    Formerly free spirits are now premium. Go to the bar next door, better pour for less money. Another new United low.
  • Hillel G.
    Hillel GlazerApril 4, 2011
    Been here 10+ times
    Keep your feet off the otherwise perfectly foot-height coffee tables! Want an ottoman? Use your carry-on. They *will* speak sternly to you about it. Especially when it's less crowded.
  • Murat
    MuratMarch 26, 2015
    Quite crowded, almost impossible to find a seat. The food variety is very limited, practically none. You need to pay for alcoholic beverages. Otherwise, it is just ok. Doesn't feel like a lounge.
  • Siobhán
    SiobhánJanuary 23
    The staff is helpful and it's nice to have a quiet corner but normally crowded.
  • Justin W.
    Justin WilliamsDecember 12, 2013
    Not only is there no food (crackers & few whole fruit is all the offering), but they don't let you bring in outside food! Need to redesign the lounge as not enough free seats & power sockets. Poor!
  • Tony W.
    Tony WhelanNovember 29, 2010
    Great Bloody Mary from both the petite ladies. The brown haired one does a mean 'spicy water'.
  • Stephen L.
    Stephen L.April 6, 2014
    Best place for a nap: chairs to the left and all the way back as you enter
  • Josh W.
    Josh WFebruary 26, 2016
    Been here 5+ times
    Opens at 4:30am, and the breakfast spread is quite good!
  • Ian A.
    Ian ApplegateJuly 11, 2013
    Good showers and bar, but limited power points and no actual food, just trail mix and crackers.
  • Vito G.
    Vito GialloOctober 2, 2013
    Could do with some more seats! Often hard to find a spot in peak times
  • Scott A.
    Scott ArchambaultJune 22, 2014
    Really rundown, typical old-school United lounge. Gets crazy crowded and most seats have no power. Um, why am I sitting in here???
  • Gonzalo A.
    Gonzalo AyzaJune 5, 2013
    the drinks are fine. but come on. just cheese and fruits? get some sandwichs at least Im starving
  • Justine A.
    Justine ArrecheSeptember 29, 2015
    Been here 5+ times
    There are outlets, desks and free booze. What more do you want out of a lounge?
  • John S.
    John SjölanderAugust 11, 2014
    Not much in ways of food. However, there are free beer, but you have to ask for it. In comparison a pretty shitty lounge when it comes to options if you ask me.
  • Peder S.
    Free wifi is a good thing, but the food and beer selection could be a lot better.
  • Martin B.
    Martin BJanuary 3, 2015
    Easily one of the worst airline lounges I've been to. Totally crowded and only crackers and packed cheese to eat. Not up to par with other airlines around the world. Really sad...
  • Suneil M.
    Suneil MalhotraNovember 18, 2013
    Been here 5+ times
    Crowded even on Mondays...and I get top points for most whiny tips here.
  • Duncan M.
    Duncan MilneDecember 21, 2013
    Been here 5+ times
    If you want good food, pleasant service and decent drinks this is not the place for you.
  • @palmerlaw
    @palmerlawNovember 4, 2013
    Grab a newspaper or magazine... or a few... for the road! @travelblawg
  • Courtney D.
    Courtney DuBoisMay 17, 2010
    You can also get in here with the Priorty Pass. Like others have said, nothing to impressive, but it is a small haven of quiet in the midst of bussling terminal C.
  • Darrell W.
    Darrell WhitelawJanuary 8, 2013
    TSA pre-check lane at C-3 and you're less than 100ft. away from the front door. Make life easy.
  • Albert T.
    Albert TiotuycoJanuary 2, 2013
    Been here 25+ times
    Showers are good but pale in comparison to the showers of the Pier in HK.
  • Jose Antonio T.
    I don't know why United clubs sucks so bad with their lounges, asked for a bloody mary and the flavor was the most artificial one i have ever tasted. The food option sucks! Always the same: hummus.
  • Chris C.
    Chris CranisMarch 2, 2012
    Being a large empty cup if you want coffee at United Club. The cups are smaller than urine sample cups the Dr. gives you.
  • Yann J.
    Yann JaquetApril 25, 2013
    Amazing! This Club has showers, which is great after flying overnight.
  • Christopher B.
    Christopher BairFebruary 4, 2011
    Like the ability to grab a shower between the Thu night redeye and the Fri morning connection.
  • Jimmy K.
    Jimmy KastnerSeptember 9, 2014
    Free food, cushioned chairs, private spots... I could get used to this.
  • No One Here B.
    No One Here But MeAugust 4, 2011
    Nice folks let me in because I'm returning from Afghanistan. With Military ID they will admit you, as there is no USO here
  • Christina
    ChristinaDecember 30, 2015
    Been here 5+ times
    I'm surprised at the rating, frankly. United has made great strides over the last year in particular, and the reviews are quite outdated. Every experience I've had here has been outstanding.
  • Ikai L.
    Ikai LanApril 3, 2013
    There's a ridiculous rule here banning outside food. Hide it in your bag. If they see it just deny it. Eat it in the shadows.
  • Catherine T.
    Catherine TsavalasAugust 3, 2011
    Free beer, wine and liquor. You'll need it flying through Newark. Shortbread cookies are addicting.
  • manuel
    manuelAugust 6, 2013
    Been here 10+ times
    Can't wait for them to stop the donut balls and start carrying mini muffins like Chicago, Houston, etc.
  • Sascha P.
    Sascha PallenbergJuly 13, 2013
    Been here 5+ times
    It is about time that United gets their lounges to a 21st century standard. Weird old furniture and what is even worse, they have no food instead of crackers and cheese wrapped in plastic!
  • Mike O.
    Mike O'DeaFebruary 20, 2011
    No printer in biz center. Send yourself a fax to the fax machine. A janky solution that saves the day.
  • Diego C.
    Diego CollazosApril 9, 2015
    If you're hungry, get food at any other place, get in just for good seats and alcohol, food here is far from decent, worst lounge in the world
  • Ethan t.
    Ethan the VeganJuly 18, 2013
    Been here 5+ times
    Since switching from Continental to United, this place is run down, dirty and poorly maintained. Nothing VIP about it. Less food selections, filthy/torn chairs. Totally nasty
  • Marco B.
    Marco BusiNovember 27, 2014
    Nothing is good here - they only serve crackers and manufactured cheese wrapped in plastic, you have to pay for drinks and it is so busy and noisy that you actually come out more stressed. Just Awful
  • Seth H.
    Seth HammermanJanuary 9, 2013
    Been here 10+ times
    If you only have half an hour and aren't drinking at the bar, forget it. This place is a Zoo at peak travel times.
  • Eddie
    EddieAugust 18, 2011
    Been here 5+ times
    Good luck finding a seat. Best to just get a computer booth and chill...
  • Peter G.
    Peter GregsonAugust 11, 2010
    cheese and biscuits get old fast. Don't expect to stay amused here for a long layover, but it's comfy!
  • Jay B.
    Jay ByrneMay 3, 2013
    Overcrowding common, free house wines awful, pay premium choices decent. Terrible facility w/ few charging stations & poor quality snacks. Embarrassing for an international business class club.
  • Adrian G.
    Adrian GarciaSeptember 17, 2013
    Been here 5+ times
    Bagels and coffee for breakfast is a good choice. No "real" food here
  • Tony W.
    Tony WhelanNovember 19, 2010
    Got to the one nearest the higher gates and get the petite blonde lady to do you a bloody Mary. Shitty glass, GREAT Mary
  • A B.
    A BDecember 29, 2013
    Only worth $50 access fee if staying more than 3 hrs. Avoid salty crackers + loud brats. Free wifi from the food court below!
  • Lou C.
    Lou CarulliMarch 9, 2015
    Been here 5+ times
    My oasis at the airport
  • Enoch T.
    Enoch TseAugust 12, 2013
    House red is pretty good for being free
  • Suneil M.
    Suneil MalhotraMay 29, 2012
    Been here 5+ times
    Not much sitting room when traveling during peak times...Hoping for a renovation soon, the Swiss air and lufthansa Lounges are much better
  • Anna P.
    Anna PfennigerDecember 28, 2012
    Free breakfast, but definitely not as nice as in other united lounges. (Where's my cappuccino?!?!)
  • Fred S.
    Fred ShubertApril 24, 2012
    Amtrak Guest Rewards Select Plus still gets you into the Club!
  • Jason B.
    Jason BlessingApril 18, 2012
    Humiliating that this is the only lounge for International First Class.
  • Kylie J.
    Kylie JayOctober 7, 2014
    Probably the worst club I've ever encountered. No real food, just packet snacks. Come for the chairs, power outlets & wifi. But don't come hungry.
  • Peter S.
    Peter ShankmanApril 3, 2010
    Been here 100+ times
    Try and avoid the PC's on Weekends. Full of parents with their very loud kids. Hell, just try to avoid traveling on weekends, period.
  • Andy ⚓.
    Andy ⚓November 7, 2013
    Been here 10+ times
    Pro tip the customer service desk here are miracle workers
  • Raz K.
    Raz KrogApril 16, 2011
    This place is crawling with people. We walked around for 10 minutes trying to find two open seats and there were non. They need to make this place more exclusive.
  • Paul T.
    Paul ThedingaNovember 12, 2011
    The harvest wheat crackers are delicious
  • Chris S.
    Chris SimmonsSeptember 27, 2014
    Layover en route to Europe or back to West Coast? Catch a shower here...not much else to write home about.
  • manuel
    manuelJune 13, 2014
    Been here 10+ times
    Actually opens at 430 am now, in time for early flights. Nice!
  • Aaron L.
    Aaron LambertApril 15, 2011
    No "real" food to be had here, only snacks. In that way it disappoints more than other star alliance clubs. No salads or sandwiches, really? Even US Suckways offers that in their clubs!
  • Matt R.
    Matt RestivoMarch 21, 2014
    this is the nicest united one I've been to
  • Henry R.
    Henry RodriquezJanuary 14, 2012
    Try the house red, really good for being free!
  • Huw L.
    Huw LoaringJune 18, 2011
    Been here 10+ times
    TV lounge could do with a new screen! Wish people wouldn't come in here to chat on their phones too.
  • Guilherme L.
    Guilherme LoeschApril 5, 2012
    The same bad food as always. Showers are good and beer is cold
  • Mike D.
    Mike Dal LagoFebruary 3, 2012
    If you're not here with kids, don't take over the family room with your wife. And don't lie and say that your kids will be here in an hour. I'm waiting.....
  • Zach H.
    Zach HonigJuly 26, 2012
    Definitely not the best airport lounge, but at least the drinks are still free. Good place to go if you need help changing a flight.
  • Umberto C.
    Umberto CalderonDecember 27, 2013
    Hot Bagels with Philly's and butter..good!
  • Jill B.
    Jill BradyNovember 22, 2011
    Been here 10+ times
    No more Amex Platinum entry with the United Merger - luckily I have my Presidential card :)
  • k̾h̾u̾s̾h̾i̾ s.
    Worst lounge I've ever seen😡 over crowded, theirs hardly any service ... The menu only has beverages n biscuits. Much better to pay n relax ur time else where .
  • Liz D.
    Liz DOctober 18, 2013
    Free booze, aka the best thing before an international flight.
  • Eric L.
    Eric LeeMarch 7, 2012
    Grab a shower. Healthy snacks. Free magazines!
  • Wayne
    WayneMarch 8, 2010
    Take advantage of continental joining the star alliance and visit the lounge if you have star alliance gold and up status.
  • Barry W.
    Barry WJune 23, 2013
    Seriously needs an update, sometimes more crowded than the rest of the airport.
  • Eddie
    EddieSeptember 6, 2011
    Been here 5+ times
    I like the privacy of the laptop booths...
  • Lizzie B.
    Lizzie BordenFebruary 26, 2016
    Been here 10+ times
    Free alcohol. Need I say more?
  • Fed
    FedJune 18, 2013
    Ghetto Club!! What the hell is going on with service and amenities. United needs a lesson or two from other international carriers that offer superior service.
  • José D.
    José DinkhuysenDecember 29, 2012
    Cartão vermelho da TAM (Star Alliance Gold) e super bem vindo!!!!!
  • Chelo P.
    Chelo PortJuly 25, 2016
    Ahora agregaron sopas y ensaladas
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