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United Club

Airport Lounge
Chicago
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6.8/10
185
ratings
  • Molly L.
    "Washington Dulles Red Carpet Club and the staff"(3 Tips)
    Noe G.
    "Seating near the bar is much cooler."(2 Tips)
    Matt N.
    "Well worth the membership for frequent flyers."(2 Tips)
    Jung Hoon K.
    "Illy coffee machine 짱이네"(6 Tips)
74 Tips and reviews
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  • red carpet club
  • coffee
  • free Wifi
  • Bloody Marys
  • comfortable seats
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  • Jung Hoon K.
    Jung Hoon KimAugust 26
    Illy coffee machine 짱이네
  • Ala H.
    Ala HallakAugust 13
    Really bad food served here. Highlight of the menu is macaroni and cheese! Not worth the price of admission.
  • Scott S.
    Scott S.August 5
    Swedish meatballs and mashed potatoes
  • Yoram C.
    Basic lounge with regular amenities. Staff was nice but the food selection limited
  • Lizzie B.
    Great for long delays or layovers
  • Andy C.
    Andy ChapmanMarch 10
    They've upped their game here, hot food on at least one recent visit and everything is updated.
  • Heather G.
    Heather GDecember 8, 2016
    Been here 10+ times
    Not all of the outlets work...look for one that's in a table with a lamp on it, those work. Improved food/snacks since the upgrade.
  • Doug W.
    Doug WOctober 28, 2016
    Been here 5+ times
    Newly updated, better seating options than the old worn out stuff they had for years. Not as nice as Asian or European airline lounges but it gets you out of the ORD terminal madness.
    Upvoted 6 days ago
  • Joe D.
    Joe DAugust 14, 2015
    Like every United Club, I envy for lounges of every other airline
  • Selin A.
    Selin AcikMay 8, 2015
    Don't waste much time here. No decent food, no service and much dirt
  • Paul R.
    Paul RasmussenApril 19, 2015
    This club is a pit of despair. Head either to the E/F club or the B18 club (or hang out in the terminal. It's likely to be less crowded).
  • Jeff W.
    Jeff WittichOctober 4, 2014
    Too crowded
  • Daniele G.
    Daniele GiustoSeptember 10, 2014
    Free WiFi. Use the PassPhrase available at the desk
  • Michael R.
    Michael RochmanAugust 30, 2014
    Up in the club
  • Adam L.
    Adam LangAugust 15, 2014
    This place was probably pretty fancy at the beginning of the Clinton administration and a pretty good deal at the beginning of the Reagan administration.
  • Asten
    AstenJune 8, 2014
    Been here 10+ times
    For United's HQ hub, their Clubs are embarrassing.
  • Richard
    RichardMarch 5, 2014
    Like most @United clubs, there's little exclusive about this place—just a different corner of the airport with seats, lamps, outlets, and free bad beer.
  • William
    WilliamNovember 19, 2013
    Order a house Bloody Mary spicy and with horseradish. You won't be disappointed.
  • @palmerlaw
    @palmerlawNovember 15, 2013
    Been here 5+ times
    Head down to the far end past the bar for a more private visit. Don't forget to grab some reading materials for your flight! Safe Travels! ~@travelblawg
  • Peter S.
    Peter ShankmanNovember 5, 2013
    Been here 10+ times
    Yogurt covered raisins! Yay!
  • Matt E.
    Matt EichlerOctober 20, 2013
    Nice chairs...bad service, everything empty, alcohol costs unless it's bud light :-(
  • Dona B.
    Dona BraghieriAugust 27, 2013
    They don't have soy milk but there's a great selection of teas!
  • Pearl O.
    Pearl OppligerAugust 19, 2013
    Thank you Robin
  • Lin i.
    Lin irlJuly 7, 2013
    Donut holes! My kids are in heaven even though it's 5 in the morning. Nicely done.
  • Allen H.
    Allen HuntJune 27, 2013
    Not worth a membership fee if you intend to try and work, no seats, very limited desk space and Internet is from 1985 - lost connect 12 time in 30 minutes
  • Allen H.
    Allen HuntJune 27, 2013
    Very crapy Internet service in the lounge, be better off at Starbucks, certainly not what I'd call a business lounge
  • Devin M.
    Devin MillsJune 23, 2013
    Been to this club many times and the bartenders are never friendly!
  • René G.
    René GreubelJune 12, 2013
    Don t be hungry. Only fruits and fast food. Typical service of US airlines
  • Jim S.
    Jim StevensJune 7, 2013
    United Club on C Concourse is much nicer than this one
  • Luis R.
    Luis RimoliJune 7, 2013
    Glenfiddich bar set up in this lounge today... I am guessing that this may be a promotional tour and not permanent?
  • Jason B.
    Jason BaloghApril 30, 2013
    UAL is fine. Great people who do a hell of a job in difficult circumstances. Take it from a 2m mile flier...
  • Jared P.
    Jared PApril 7, 2013
    Avoid all those animals in the airport. Bring a ziplock baggie to take some snacks with you. The club in F is newest and the one in C has a shower :D
  • Justin S.
    Justin SchenckDecember 27, 2012
    Chairs to the right of the escalators are the coolest area of the Club. It gets very warm at and past the bar
  • Shawn
    ShawnDecember 18, 2012
    Busy lounge but really convenient spot. Good magazines and papers too
  • Tom F.
    Tom FoxDecember 2, 2012
    Been here 25+ times
    Just say NO to face-timing unless you have a mic and earphones with you. Nobody wants to listen to your conversation.
  • Gail C.
    Gail ChewNovember 29, 2012
    Don't leave without a bag of Garrett's popcorn!
  • Rhonda S.
    Rhonda ScharfOctober 4, 2012
    So alcohol is not free if you request what you want. I ordered a Pinot Grigio and it was $10 credit card only. Ouch
  • @joe4pres
    @joe4presAugust 30, 2012
    Been here 5+ times
    Jordan for $12 a glass... Non-premium stuff is FREE!
  • James Doug T.
    James Doug ThompsonAugust 20, 2012
    Been here 5+ times
    In a couple if months a new lounge will open in Terminal 2. This so far is the least favorable lounge for united I've been too.
  • Amar W.
    Amar WeismanAugust 19, 2012
    Solid Domestic Club; renovated with the usual amenities; bustling with a cross section of flyers; high ceilings; natural sunlight; no showers. B.
  • Laurie D.
    Laurie DesAutelsJuly 22, 2012
    Great Cookies and snacks but Grab a bite to eat if you are hungry before entering.
  • Steve K.
    Steve KallmeyerJuly 16, 2012
    Been here 25+ times
    Where something cool in the summer. This club gets really hot when sun shining!
  • Kevin C.
    Kevin ChiuMay 25, 2012
    Crazy stuffy in here
  • David A. C.
    David A. ChapaMay 9, 2012
    Been here 5+ times
    Always have had good things to say about the club but things are going downhill fast. For the money I pay, I expect more.
  • Jeff
    JeffMarch 30, 2012
    Been here 5+ times
    They've got the good expresso machine here
  • Bob P.
    Bob PalaciosFebruary 29, 2012
    Wow, worst Club ever. Way too small for the crowd.
  • Eric B.
    Eric BownJanuary 27, 2012
    Worst United Club at O'hare. Poor snacks, blaring bright lighting, & uncomfortable seating. The only saving grace is that every seat has an outlet. Go to concourse C for a better experience.
  • Thomas C.
    Thomas CagleyJanuary 24, 2012
    Been here 25+ times
    Lots of plugs. Get a soft chair.
  • Lynn V.
    Lynn VossJanuary 9, 2012
    if you have Priority Pass you can use this club.
  • Arthur L.
    Arthur LapiesDecember 14, 2011
    Get the Amaretto Sour from Señor Gato - the brotha will hook you up. Fuego, baby. Fuego.
  • Marc J.
    Marc JohnsonOctober 18, 2011
    Been here 25+ times
    @RayT it's not shabby...it's new. Cheap, yes...but at least most of the seats don't have the foam coming out of giant gashes! I think they are leaving c16 alone to remind us how bad it used to be!
  • Ray T.
    Ray TolerOctober 8, 2011
    Pro: plenty of power outlets. Cons: kind of shabby, but that matches terminal 1.
  • Michael K.
    Michael KentJune 23, 2011
    As a Presidents Club member it is not up to the comfort and cleanliness standards of most President's Clubs.
  • Andrea V.
    Andrea ValverdeJune 20, 2011
    Turn on the A/C. Slobby patrons.
  • Willie F.
    Willie FaveroMay 30, 2011
    This club was in Chicago, very impressive. Read more
  • jeremy p.
    jeremy phillipsApril 14, 2011
    No window, go to the other club for sweet jumbo jets flanking the clun
  • Alan H.
    Alan HuttonApril 9, 2011
    Total nonesense of a frequent flyer lounge. Pay for drinks and the food looks like breakfast cereal with a few tomatoes and celery thrown in for good measure.
  • Colin A.
    Colin AndersonMarch 21, 2011
    Upgraded bathrooms! Definitely a nice place to crap
  • Mitch F.
    Mitch FurmanMarch 15, 2011
    Free Bud light or $6 for a Stella.....hmmmm.. Stella please.
  • Jay T.
    Jay ThompsonMarch 15, 2011
    Yeah, Bud Light sucks, but it's free
  • Rick L.
    Rick LayFebruary 21, 2011
    Good Sprint 4G coverage here by the escalators. Much faster than the crappy T-Mobile wifi United gives you that doesn't even stream YouTube.
  • Ziv H.
    Ziv HarpazNovember 19, 2010
    Good coffee!
  • Jen14221
    Jen14221October 26, 2010
    Has reciprocal membership privileges with the USAir club, and is in fact much nicer than any of the USAir clubs I've been to.
  • Gabe A.
    Gabe AOctober 3, 2010
    Club near B18 is one of the nicest RCCs I've been to
  • JJ T.
    JJ ThakkarOctober 3, 2010
    President's Club members be sure to carry your membership card. If you don't & the CO agent isn't there, you may not get in.
  • Marc J.
    Marc JohnsonSeptember 24, 2010
    Been here 25+ times
    @Prime Time M. - you're spoiled on the Asian and Euro SA lounges... domestically, they all "suck" about equally (except for CO with free drinks, but that will go away soon enough). Definitely not what
  • Joel B.
    Joel BrillSeptember 22, 2010
    Been here 25+ times
    OK, so the carpet in the club is blue-green. If Junior is tending bar, smile and tell him 'Yo - Hector says hi' - you might get a generous pour!
  • Noe G.
    Noe GarciaSeptember 13, 2010
    Been here 10+ times
    Agree 100% with Markj. Seating near the bar is much cooler.
  • Marc J.
    Marc JohnsonAugust 9, 2010
    Been here 25+ times
    Much cooler down by the bar ... the A/C can't keep up w/the sun in the rest of the club!
  • Jace C.
    Jace ColeJuly 26, 2010
    Been here 25+ times
    The Red Carpet Club near B16 is the nicest of the 3 clubs in T1.
  • Molly L.
    Molly Lynch MurphyJune 28, 2010
    Better than the Washington Dulles Red Carpet Club and the staff is much more accommodating. Watch out for the house white, though. Tastes like vinegar!
  • Rohith N.
    Rohith NandagiriMay 30, 2010
    Coffee maker makes cappacino and lattes.
  • Matt N.
    Matt NevansMarch 6, 2010
    Been here 25+ times
    Where all the cool people hang out! No seriously. Free wifi, snacks, coffee, power, comfortable seating it's all good. Well worth the membership for frequent flyers.
  • Mats M.
    Mats MatsonJanuary 11, 2010
    Nice environment as red carpet clubs go - but the name is missing letters "red carpe ...." downstairs "red arpet ..." upstairs .... Gives new meaning to ct ....
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