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United Club

Airport Lounge
San Francisco International Airport, San Francisco
  • Caty K.
    "United's mobile boarding works surprisingly well!"(3 Tips)
    Alvin W.
    "The premier security lines are 100% faster!"(3 Tips)
    Donald P.
    "It is great for a quiet, clean and well appointed waiting area."(8 Tips)
    Tigger O.
    "They have now added Prosecco to the complementary wine."(6 Tips)
159 Tips and reviews
  • wifi
  • quiet
  • mobile boarding
  • premier security
  • wine
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  • Popular
  • Fredrik S.
    They do not offer free alcohol. Good printing possibilities. Quiet. Some snacks and sodas for free.
  • Max M.
    Max MoellerDecember 28, 2016
    Good snacks and drinks. Lots of prissy people though.
  • Doug W.
    Doug WDecember 16, 2016
    Always super crowded.
  • Ishka B.
    Ishka BibbleNovember 24, 2016
    Sit as far away as is humanly possible from front door to avoid the shrill beeping sound
  • Brittany S.
    Brittany SübersNovember 15, 2016
    I don't understand why grown adults are not using the tongues... I had the roasted red pepper and gouda soup.
  • Wilson F.
    Wilson Favre-DelerueSeptember 17, 2016
    Could/should do so much better: shabby carpets and sofas, paltry food and drinks selection, overall unappealing and unwelcoming design. In a few words, your typical US airline lounge.
  • Remi P.
    Remi PhilippeSeptember 5, 2016
    Place is nice but it's often packed... If you want to find 2 spots one next to the other, good luck! Food options are very limited (that's true outside of the lounge too).
  • Betsey T.
    Betsey TerryJune 14, 2016
    Club is now by Gate 70 not hard to find, newly remodeled
  • DRAZ
    DRAZMay 19, 2016
    If ur domestic first class they wont let u in unless u pay 60bux
  • David M.
    David McClellandMarch 5, 2016
    Bland: from food and drink to furniture and facilities, this lounge has all the ambience of a poorly-funded library. Saving grace? Plentiful power at each seat for a pre-flight charge. Eat elsewhere.
  • Tigger O.
    Tigger OlsenFebruary 20, 2016
    Been here 25+ times
    They have now added Prosecco to the complementary wine.
  • Alexandre S.
    Alexandre StanislawskiOctober 24, 2015
    Doesn't open until 5am, and doesn't have hot food for breakfast :(
  • Kraig P.
    Kraig ParkinsonApril 25, 2015
    Been here 10+ times
    Often crowded. Wifi is ok, but doesn't seem much better than SFO wifi.
  • Will B.
    Will BertelsenApril 15, 2015
    Good luck getting VPN through the United wifi
  • F T.
    F ThFebruary 12, 2015
    Worse food selection, if you even call it food.
  • Taku 目.
    Taku 目指せPR :)January 12, 2015
    No shower equipped. Food is not so good :(
  • Trevor S.
    Trevor SeifriedJanuary 1, 2015
    GREAT Bloody Marys!
  • JoAnne K.
    JoAnne KaoDecember 11, 2014
    Some of the front desk staff are confused and preoccupied.
  • Marc S.
    Marc SOctober 17, 2014
    House wine free and drinkable. Premium wines much higher quality but not free. If you have a united branded credit card, there is often a discount.
  • Chris B.
    Chris BarclayOctober 15, 2014
    Been here 5+ times
    I feel it's a flagship Club. Very well themed. Not as fancy as the newer ones but a classic.
  • Benjamin ☁
    Benjamin ☁September 14, 2014
    Open until 11:45 PM
  • Mingfei Y.
    Mingfei YanSeptember 10, 2014
    Can't compare with other star alliance airlines' lounge at all- like Singapore airline or Asiana airline.
  • Ben A.
    Ben ArntsonSeptember 9, 2014
    Been here 25+ times
    Worst coffee I have ever had
  • Mai Q.
    Mai QuaySeptember 8, 2014
    The lounge was fully packed and there were literally no free seats available. Food consists of snacks only and drinks are low quality. Avoid if possible!
  • Joseph W.
    Joseph WhiteJuly 8, 2014
    Brand new and terrible. Tiny, all open so there is no privacy, no business center. I hope this is not the future of United clubs.
  • Mark S.
    Mark SmithMay 21, 2014
    Been here 100+ times
    WiFi is slow and useless. Use your own hotspot. Bathrooms and doors are dirty. Free snacks are good. Place is overcrowded. One of the worst clubs in US.
  • Jason B.
    Jason BrassMay 2, 2014
    The quiet room at the very back is quite splendid if you have a long wait.
  • Sam S.
    Sam SharmaMay 1, 2014
    One if the better lounges in the US. Still a far cry from lounges overseas:
  • Jane - Mumma T
    Jane - Mumma TApril 6, 2014
    Don't pay for access if not included in your ticket. "food" is snack junk food like cookies. WiFi is impossible slow. I'm not a happy MP member at the moment.
  • Christina R.
    Christina RyanDecember 31, 2013
    They have wifi, if you're willing to bear the noise and crowds
  • Richard H.
    Richard HuangNovember 26, 2013
    Been here 10+ times
    Find a place to relax in the back area past the bar as it is much quieter""
  • Richard H.
    Richard HuangNovember 26, 2013
    Been here 10+ times
    Walk all the way to back instead of finding a place to relax in the front areas as the back area is much quieter.
  • Bill F.
    Bill FickasNovember 25, 2013
    Forgot how nice this club is. Never regretted spending the money once I'm inside, if I end up with an hour or more to kill. You get two free passes if you sign up with the Mileage Plus Visa.
  • Fernando S.
    Fernando SerranoNovember 18, 2013
    Total disappointment NO food other than prematurely cut bananas crappy crackers and carrots. $550 a year??? Please not even the shitty free Chardonnay is worth that much.
  • Caroline
    CarolineNovember 4, 2013
    Been here 10+ times
    Cappuccino machine ! Wish all United clubs had these
  • Graham G.
    Graham GeiselmanNovember 1, 2013
    Club "open" until 11:30, but all food/bar gone at 10:45. Thanks, United.
  • Lori K.
    Lori KingOctober 29, 2013
    Been here 10+ times
    Much improved! New carpet & furniture have made a huge difference.
  • Mike W.
    Mike WilkinsonOctober 20, 2013
    Strong vodka drinks take the edge off before the flight 👍
  • Ikai L.
    Ikai LanSeptember 21, 2013
    There really needs to be a sign here that says, "If you cannot get your children to behave, you will be asked to leave and not to return." Actually, that sign needs to be everywhere.
  • T D.
    T DSeptember 9, 2013
    This place is cold as ever in the summer!
  • Steve C.
    Steve CortezAugust 28, 2013
    The mysterious brown things in the dispenser are chocolate covered raisins. Try the free Financial Times, but beware the crossword.
  • Darrell W.
    Darrell WhitelawJuly 22, 2013
    Been here 5+ times
    Awkwardly listen to iBankers try to live out an "Up In The Air" fantasy by picking up traveling business women with "we should get lunch next time you're in town", then handing business card.
  • Matthias J.
    Matthias JanochaJuly 10, 2013
    Food selection is ridiculously bad.
  • Diego C.
    Diego CurutchetJuly 9, 2013
    Wi fi available
  • Jipsta
    JipstaJuly 3, 2013
    This is undeniably the most well-designed and luxurious United Clubs I have ever been to. Wonderful food and beverage selection and it truly feels like you are in a 5 star hotel!
  • Jess J.
    Jess JudgeJune 12, 2013
    Been here 5+ times
    To counter other tips, I've had great service whenever I've been here. My trick: sit at the bar.
  • Atsushi Y.
    Atsushi YamanakaJune 5, 2013
    Sieera Nevada hefe weitzen is also complementary here. Nice!
  • Jeff R.
    Jeff RebeiroMay 24, 2013
    Been here 5+ times
    Looks nice when walking into the reception area, then you get to the lounge... The furniture is in desperate need of a refresh. The snacks are the same as any other United Club. Beer & wine are free.
  • Stephanie
    StephanieMay 20, 2013
    Absolutely freezing and no accommodation possible. Bring a jacket. Food is pretty good and people are nice.
  • Brian H.
    Brian H.May 18, 2013
    Been here 5+ times
    Bring back the mint tea and hot chocolate, don't think we don't notice you cutting back as you raise the price!
  • Laura P.
    Laura PughMay 14, 2013
    Been here 5+ times
    Use the Club in the International Terminal for early morning flights, the line is much smaller
  • Lori K.
    Lori KingApril 25, 2013
    Been here 10+ times
    The chairs all have an impressive collection of mystery stains on them. Ick.
  • Joyce S.
    Joyce SohnApril 18, 2013
    Surprisingly bare bones, but good natural light.
  • Mario K.
    Mario KrollApril 18, 2013
    Beer, house wine and house liquor no longer cost.
  • Koen D.
    Koen De WitteApril 11, 2013
    After gone through the comments posted here you wonder if anyone from UA actually is reading this...
  • John M.
    John McTigueApril 11, 2013
    Man, these folks are picky. This is a great club. One of the nicest I've seen. Lots of semi private work spaces at the back. Great drinks. Snacks are fine too.
  • Lele
    LeleApril 1, 2013
    The gorgeous rotunda is something that can be easily overlooked when one walks in.
  • Louie 李景雲 L.
    Louie 李景雲 LeeFebruary 27, 2013
    Pre-check is at the security at the far left towards the international gates, but they close at 6 PM.
  • Vanessa W
    Vanessa WFebruary 18, 2013
    Thumbs-up to Milano cookies! Standard, I know, but this classic cookie doesn't go out of style :)
  • Lance L.
    Lance LFebruary 6, 2013
    Good coffee.
  • Harry C.
    Harry CovairDecember 30, 2012
    Been here 10+ times
    It's on the right side, behind sliding glass doors, as you step off the Travel-ator after passing thru the TSA Check Point. For Premiers... it a long walk from the 80's gates to the Travel-ator.
  • Jacqueline L.
    Jacqueline L.December 29, 2012
    Stuff your pockets and carry-on with food. They're not giving you anything from the bar, after all.
  • David M.
    David Mc DanielDecember 21, 2012
    TERRIBLE service
  • Theodore K.
    Theodore KimDecember 8, 2012
    One of the most spacious United Clubs out there. Take advantage to find a nook all by yourself!
  • Cenk O.
    Cenk O.November 9, 2012
    The dumpest airlines that i have ever seen. I am hosting my customers and they dont let me to fly with them, keeping me standby. I will never ever fly with them again.
  • Brian L.
    Brian LinNovember 8, 2012
    Been here 5+ times
    Not sure where the previous commenter was but there are NO showers in this lounge.
  • Kelly K.
    Kelly KNovember 3, 2012
    Been here 50+ times
    People the tables are not for your feet
  • Natalie
    NatalieOctober 24, 2012
    So crowded.......
  • Mark B.
    Mark BeattieOctober 16, 2012
    Been here 10+ times
    The worlds slowest Begal toaster is here
  • Sabre
    SabreOctober 4, 2012
    Meeh. Spend your time more useful.
  • M. R.
    M. R.September 24, 2012
    A United Hub. Too many people so allow plenty of time for connections.
  • M. R.
    M. R.September 24, 2012
    Free booze (of lower quality) and limited food. However, the ladies at the lounge are experts at helping you with flight delays and the like.
  • John P.
    John PattonSeptember 12, 2012
    If you are premier, make sure you use the premier security line to the left of the premier counter. Way faster.
  • Michael W.
    Michael WangAugust 24, 2012
    Been here 5+ times
    Without status, flying is a pain.
  • Tigger O.
    Tigger OlsenAugust 9, 2012
    Been here 25+ times
    Bartenders make up their own rules about what is covered in your yearly fee, and what's extra.
  • Lev G.
    Lev GonickJuly 17, 2012
    For an international gateway really too bad that the United Club at SFO has no refresh or shower facilities.
  • Colin C.
    Colin CharlesJuly 13, 2012
    Biscuits. Cheese. Apples. Bananas. That's about all your food options. Drinks (alcohol) cost money. Wifi is free but power sockets sparse. Crowded lounge. Unimpressed.
  • Mariella R.
    Mariella RichardsJune 27, 2012
    Want a great tip? Don't fly this crappy airline ever!! I know I won't again. Simply awful.
  • juno L.
    juno LeeJune 16, 2012
    Been here 10+ times
    Nice place
  • Tiffiny R.
    Tiffiny RuegnerJune 14, 2012
    give yourself at least 3 hours to get through the customer service line and a full hour for security.
  • Boon Y.
    Boon YapMay 30, 2012
    Seriously NOT world class lounge. Coffee & free wifi - that's it. Get your drinks onboard the plane. :-)
  • Ron P.
    Ron PragidesMay 16, 2012
    Been here 5+ times
    Flying to JFK on business or first gets you club access.
  • Melindy A.
    Melindy AlbaMay 11, 2012
    Been here 50+ times
    Free alcoholic drinks except for the premium top shelf stuff.
  • Melindy A.
    Melindy AlbaMay 10, 2012
    Been here 50+ times
    Very nice place, with complimentary snacks and drinks. Also a bar.
  • Josh B.
    Josh BenjaminApril 28, 2012
    Abandon all hope.
  • Rob C.
    Rob CottinghamApril 7, 2012
    If at all possible, go all carry-on. You'll skip a big line.
  • Nader F.
    Nader FarzanApril 6, 2012
    Last call is at 10:25p
  • Lesley
    LesleyApril 2, 2012
    Slow and incompetent service. What a hot mess.
  • jennifer
    jenniferMarch 26, 2012
    Been here 10+ times
    They have POG juice! Mahalo!
  • Diane M.
    Diane McClureMarch 17, 2012
    Been here 5+ times
    Access to an electrical outlet is pretty special amenity in SFO
  • Scuba Dive Advisor
    Scuba Dive AdvisorMarch 15, 2012
    Great way to enjoy a layover. For non-members, the $50 price tag is a little steep unless you are there for at least a few hours.
  • Nathan P.
    Nathan PettyjohnMarch 13, 2012
    T-mobile wi-fi is slow and drops regularly.
  • Justin B.
    Justin BlankenshipMarch 10, 2012
    Where on time reservations go to die.
  • Noël J.
    Noël JaffréMarch 3, 2012
    Huge mess at the counter this morning
  • Lauren Y.
    Lauren YFebruary 14, 2012
    Been here 10+ times
    Mobile boarding pass! Be green
  • Caty K.
    Caty KobeFebruary 2, 2012
    United's mobile boarding works surprisingly well!
  • Bob O.
    Bob OliverJanuary 21, 2012
    If you use mobile boarding pass make sure you have power in you IPhone.
  • Onion F.
    Onion FlaniganJanuary 19, 2012
    Been here 5+ times
    Blue berry muffins... Yum
  • Melissa B.
    Melissa BieleJanuary 12, 2012
    Been here 50+ times
    In the United Club a glass of Veuve is only $12. That's the best deal going!
  • Alex G.
    Alex GarciaDecember 11, 2011
    Been here 10+ times
    This place is starting to remind me of the CO Pres Club near 121 at EWR-- it's a zoo. Waiting in line for a lounge is lame. What's happening, United?!?
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