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United Club

Airport Lounge
Chicago
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5.0/10
206
ratings
  • Nauman N.
    "United - get us another club for terminal C and spruce this one up!"(11 Tips)
    Sung P.
    "No need for wifi card anymore, just connect and go."(4 Tips)
    Del C.
    "Awesome spicy Bloody Mary"(3 Tips)
    Michael R.
    "... favorite" beer is Goose Island Honker's Ale, just like at the United Club in T2."(2 Tips)
134 Tips and reviews
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  • Megan S.
    Megan SofferMay 31, 2013
    These United Clubs need to offer more than just wifi, cheese and crackers. They could learn something from Virgin Atlantic's clubs (see image).
  • DEAN C.
    DEAN COWLESDecember 1, 2011
    great place to hang out waiting for planes, worth the membership price if you fly as much as I do and eat their snacks but they need to change them up. Tired of carrots and cheese
  • Troy P.
    Troy ParkinsMay 1, 2013
    This is a pretty fancy United Club. It has super comfy chairs near the front. They have electrical outlets in them too!
  • Rob P.
    Rob PegoraroApril 21, 2016
    The shower suites (far right corner of the main room as you enter) are fantastic after a long flight. Heated towel bars are a nice touch.
  • Jayson
    JaysonAugust 28, 2012
    Looking for outlets? Once you walk in, go straight back towards the bar.....pick up free beer, then continue forward to the far wall. Outlets always open on this half of the club.....happy hunting!
  • Marco T.
    Marco TillmannDecember 1, 2012
    Look for seats that have larger tables with power outlets right away. Beer is free (Goose Island is recommended), wine and spirits cost extra.
  • James G.
    James GalvinJuly 17, 2015
    Yeah United. Finally some upgraded snacks. It's a hearty soup, real fresh fruit, and some decent crackers and bread. Not quite a meal and limited if you have any dietary restrictions but a step up.
  • Global H.
    Global HighlanderApril 11, 2015
    This is a very mediocre United Club. It features wifi, cheese and crackers, hummus, $3 Honkers Ale, and some tired and dated furniture. The United Club in T2 is much better.
  • James C.
    James ClarkMarch 25, 2014
    Be sure to have a couple pre-flight beverages just in case your plane hits a truck on the tarmac. Trust me, you'll be pleased you did.
  • Halle B.
    Halle BorgesMarch 12, 2011
    United has A LOT to learn from other Star Alliance Members (e.g. Lufthansa, Singapore and even TAP) that have much better accommodations and service that make you really feel welcome. Unlike here!
  • Sung P.
    Sung ParkAugust 16, 2013
    Always mediocre snacks. But the drinks keeps flowing, the bartenders are always nice, and the view can be great depending on the time of the day. No need for wifi card anymore, just connect and go.
  • Ronnie B.
    Ronnie BowenApril 7, 2012
    Military can get in here regardless of your ticket or actual membership. Just show your ID at the desk and they'll let you in. Also, get a free wifi card while here or you have to pay for Internet
  • Nauman N.
    Nauman NoorSeptember 7, 2014
    Been here 25+ times
    Seems to get a lot more star alliance visitors and one of last clubs that has not been renovated. United - get us another club for terminal C and spruce this one up!
  • Scott R.
    Scott RognlieJune 18, 2016
    If you're a run drinker, the house, Don Q is much better than Bacardi or Cap't and free!
  • Edward C.
    Edward ChoSeptember 14, 2013
    #unitedclubdowngrade UA just recently downgraded complimentary drinks. If you are looking for a drink, you might want to stay away from United Clubs! :( Flyertalk Disc: http://goo.gl/quelcZ
  • Anthony H.
    Anthony HeleineJune 19, 2016
    Nice spread of snacks and full bar. Decent bloody Mary and Revolution Anti-hero on tap.
  • James T.
    James TDecember 29, 2015
    Breakfast: croissants, pound cake, yogurt parfait bar, oatmeal bar, and cereal. Illy coffee, tea, orange juice, and water for beverages.
  • Chris W.
    Chris WebbJanuary 15, 2011
    Been here 5+ times
    The bottles on the middle shelf are almost always free. Bud light is usually the free beer. House reds and whites are also complimentary.
  • Michael R.
    Michael R.March 20, 2012
    The complimentary "local favorite" beer is Goose Island Honker's Ale, just like at the United Club in T2.
  • Del C.
    Del ClaymanSeptember 12, 2013
    The bar tenders here are top notch and very attentive. Awesome spicy Bloody Mary
  • Aisha T.
    Aisha TaylorApril 13, 2015
    Craft beer (goose island) is not complimentary. And I can't buy it now because the credit card machine is down (no cash payment?).
  • Hani E.
    Hani EFebruary 12, 2016
    The staff are wonderful and incredibly helpful. The lounge itself is a bit shoddy - food offerings are poor at best, drinks are mediocre. They need to step it up like LHR.
  • Krista
    KristaSeptember 7, 2011
    Been here 10+ times
    If you want quiet, the business lounge in the back with the cubicles is quite nice. Quiet zone by the entrance often not quiet.
  • Jonathan K.
    Jonathan KhooAugust 18, 2013
    Been here 5+ times
    the quiet room is everything i need after a long flight with screaming kids. YES!!!!! (i mean "yes" shhhh)
  • Rudy M.
    Rudy MartinezMay 28, 2014
    Biggest united club. Lots of space to get work done. Very spicy Bloody Mary.
  • Jace C.
    Jace ColeJanuary 4, 2011
    Been here 50+ times
    The house wines are great and free! If you're here in the evening say hello to Hugo at the bar.
  • Yawei L.
    Yawei LiuDecember 8, 2012
    Drinks are free, wifi is free and hospitality is free. The United Club at the B terminal is better.
  • Drew M.
    Drew McLellanJanuary 31, 2013
    Been here 25+ times
    Looking for outlets? There's always open desks (each has 2 plugs) in the business area.
  • Andrew
    AndrewAugust 21, 2012
    Been here 50+ times
    The United clubs have open wi-fi now so no more need for passwords for members or guests
  • Doug W.
    Doug WJune 3, 2016
    Beats the hell out of the B concourse club. Crowded, not much going for it, but at least you can find a seat unlike B18 during the B6 renovation.
  • Christopher W.
    Christopher WareJanuary 2, 2012
    Free cocktails, beer, wine. Most members get a guest or two in free. Make a friend at the door to get in.
  • Daniele G.
    Daniele GiustoSeptember 10, 2014
    Nice lounge with a view, lot of space and free WiFi. Basic food
  • Mike P.
    Mike PalmerApril 30, 2013
    Much better since the merger with Continental. At least some drinks are free! Free wi-fi. Finally!!
  • Marco R.
    Marco RobertApril 2, 2014
    JB is a super funny bartender. Stop by to see him when at O'hare.
  • Mark M.
    Mark MFebruary 19, 2014
    Nice showers hidden in the back...just ask at the reception
  • Brian M.
    Brian MatthewsDecember 29, 2014
    Very nice and quiet. We had a guest pass. Really enjoyed the "delay"!
  • Kevin F.
    Kevin FooteJuly 14, 2011
    You can use your mobile eboarding pass for entry. No more digging through your wallet for the card!
  • Kyle L.
    Kyle LinJanuary 6, 2013
    Lounge is not impressive. However the opportunity to take a shower after 30 hours of travel is very much appreciated. Service is also very attentive.
  • Rex E.
    Rex EspirituJune 24, 2013
    if you like..Blue Moon is now served, complimentary
  • Theo V.
    Theo ValichOctober 13, 2013
    Finally a proper shower for domestic and int'l travelers... @united finally reaching to @Lufthansa level
  • Scott S.
    Scott SweeneySeptember 12, 2014
    Free drinks (well). But snacks not so good. You can not bring in outside good? Why? They don't sell any?
  • Jill P.
    Jill PlotkeMay 9, 2012
    The foodhere is kind of lame, but it's free and there are free drinks :)
  • Lin i.
    Lin irlApril 9, 2012
    United Club no longer scans your boarding pass to verify your club membership. Bring your membership card with you.
  • Todd M.
    Todd MillerJanuary 23, 2012
    I completely agree with Halle. These jokers working the door had no idea that Star Alliance Gold members were allowed in. I had to show them the rule on their website.
  • Wayne R.
    Wayne RashMay 13, 2014
    Well drinks are free, but you should tip the bartender.
  • John F.
    John FisherNovember 17, 2015
    Quiet, but really bad coffee and someone thought cream of rice is better than oatmeal
  • Melissa R.
    Melissa Roccos-HooperJanuary 18, 2012
    Don't try the celery if the ends curl up. Do have the spicy bloody mary...
  • Pattapoon S.
    Pattapoon SJanuary 7, 2014
    United has a lot to improve. I've used Singapore, Thai and Lufthansa lounges. United definitely has the worst lounge out of all. Charging outlets are hard to find, mugs are dirty and less food choices
  • Dave S.
    Dave SullivanAugust 1, 2013
    Been here 10+ times
    This now ranks as one of the oldest, most ratty red rugs in the US.
  • Saulo R.
    Saulo RozendoNovember 12, 2012
    For some reason you develop a craving sensation for caramel popcorn. Be hungry.
  • Takao I.
    Takao I.January 1, 2015
    There are showers in this lounge, unlike most United Club locations.
  • Brian L.
    Brian LinSeptember 26, 2013
    Been here 5+ times
    This @united club has a shower! Will have to make note of it on my next transit!
  • Drew M.
    Drew McLellanFebruary 25, 2013
    Been here 25+ times
    Seriously people - if you are in the biz center, don't carry on a long and loud phone conversation. We are trying to work!
  • Andrew
    AndrewAugust 25, 2012
    Been here 50+ times
    Wifi is now accessible for guests and members without the need for a password or member number
  • Ed G.
    Ed GriffinJuly 17, 2011
    If you want alcohol on Sunday morning, you need to wait until 10 am
  • deviantpixel
    deviantpixelMarch 6, 2011
    Be prepared to not be let in & treated rudely by United staff behind the counter if you don't have your Presidents Club card with you. Reason given for no access..."the merger hasn't gone through yet"
  • Kevin S.
    Kevin SchnellMay 27, 2011
    No more bottles of beer, on tap only, but they're all free!
  • Alex D.
    Alex DouglasApril 28, 2012
    They could serve a nicer white or red wine for free!!!
  • Sam Z.
    Sam ZebarjadiApril 21, 2012
    Been here 5+ times
    Use Zamp to discover and connect with others here and track your flights! (www.zamp.co)
  • Chris W.
    Chris WagnerJuly 7, 2013
    Plenty of seats but in definite need of a refurbishment. Also lacking baggage storage.
  • Derrick D.
    Derrick DisterhaftFebruary 26, 2013
    Very nice set up and very relaxing.
  • Henner S.
    Henner SchliebsJune 28, 2012
    Bud light rules! And yes, I was born in the beer country Germany :-)
  • Lochan
    LochanOctober 28, 2012
    United needs to improve to match other star alliance members. Lounge is so unimpressive.
  • Lee M.
    Lee MeyrickNovember 7, 2011
    the showers are good and they'll steam your clothes.
  • PAUL J.
    PAUL JACKMANMay 5, 2013
    I'm digging the bigger glasses at the bar! Great Job United!!!
  • Gabriel H.
    Gabriel HighamJuly 23, 2014
    They won't let you in with outside food or drink! They want to force you to buy theirs. Cause airlines have such a rich culinary pedigree. Off to AA Admirals lounge.
  • Pansy L.
    Pansy LeeOctober 13, 2012
    Try Honker's Ale. Local Chicago brew
  • Nicholas K.
    Needs a major update in my view - I disliked the fact u had to get a drink from the bar vs having fridges stocked around the lounge.
  • David A. H.
    David A. Hawkins, CPASeptember 17, 2011
    Food in International First Class Lounge if fabulous.
  • Charlie F.
    Charlie FerreiraApril 8, 2012
    Midwest McLaughlin Group issue 1: How many airports in the continental US had Commander Mcbragg traveled to?
  • raumzeitgeist w.
    raumzeitgeist www.raumzeitgeist.deOctober 3, 2013
    Been here 5+ times
    carrot sticks and pepper cheese. no hot meals offered. back to the 90s charm. no comparison to lufthansa.
  • K.B. M.
    K.B. MarshallAugust 16, 2013
    Open wifi now. No cards or codes needed
  • Jo P.
    Jo PettittSeptember 19, 2013
    Blue Moon cost me $3. After 6 grand for a ticket this is a con.
  • Patrick H.
    Patrick HeidenreichApril 20, 2012
    Don't expect a friendly "hello" or smile from anyone working the door today.
  • Richard
    RichardSeptember 21, 2014
    Been here 5+ times
    Need a restroom? Go out to the terminal—they're nicer (and often better maintained).
  • Markus S.
    Markus SchwindNovember 2, 2014
    as bad as all United Clubs and any other United Service!
  • ming c.
    ming changSeptember 7, 2013
    You can not bring food in. but the food they offer are horible, either very salty or sweet. nothing comforting. Even baby carrot is bad.
  • Douglas C.
    Douglas CamposAugust 9, 2012
    Drinks are free (most of them). But the food is terrible. Wi fi is open connect to tmobile.
  • Brian H.
    Brian H.September 14, 2013
    Now they charge for all the beers except for Bud Light.
  • Mike P.
    Mike PalmerSeptember 26, 2013
    No more wi-fi cards requires. It's now unlocked (and faster than the Hilton's wi-fi).
  • Kit W.
    Kit WongOctober 5, 2012
    This is not great, dont even meet the basic standard for most other Asian airlines. Dont expect hot meals, or magazines.
  • Natasha W.
    Natasha WSeptember 5, 2013
    No wifi codes, opens at 4:30. Pretty standard old white dude crowd.
  • Mark P.
    Mark PeacockOctober 29, 2013
    Easiest WiFi setup of any airport club. Don't even have to click thru a terms acceptance
  • David M.
    David MinkinJune 27, 2013
    This United Club is tired and dated relative to the snazziness of the club in the F concourse.
  • David S.
    David StittAugust 15, 2013
    Juan makes a mean hand made Bloody.
  • Lizzie B.
    Good food. Free drinks.
  • Jason H.
    Jason HagenJuly 18, 2010
    Been here 5+ times
    The Goose Island Honkers Ale on tap is nice and refreshing.
  • James T.
    James TDecember 29, 2015
    Large, older lounge.
  • Blair S.
    Blair ShepardMarch 28, 2011
    The reception is very accommodating even though the lounge isn't the most luxurious.
  • Melissa B.
    Melissa BieleApril 12, 2012
    Been here 5+ times
    Veuve Clicquot is $10 a glass here. Best deal going!
  • Rick L.
    Rick LayFebruary 14, 2011
    Sprint 4G works really well from close to the windows. faster than the crappy T-Mobile wifi.
  • Dan the idea man!
    Dan the idea man!October 11, 2012
    Been here 5+ times
    Need to work on ventilating the men's bathroom, it ALWAYS smells like shit! Do yourself a favor and use the general population toilets..
  • Zach
    ZachFebruary 11, 2011
    Goose Island still on tap, but now it's the 312 wheat.
  • Jagadish G.
    Jagadish GandhiSeptember 29, 2016
    A basic club. Way too crowded. Expect paper plates and plastic cutlery. It's a shame to call this a lounge.
  • Theo V.
    Theo ValichJanuary 15, 2012
    Some parts dont have good WiFi reception.
  • Huan C.
    Huan ChenJanuary 23, 2013
    Do not expect much here, especially for Asian traveller.
  • Natalie K.
    Natalie KepertiMay 6, 2016
    Crowded, almost nothing to eat, drinks have to be paid for. The only good thing was the mushroom soup
  • Lexi K.
    Lexi K.April 2, 2015
    Good place if you like stale food and bad customer service at the bar.
  • Foodandcrits C.
    Foodandcrits CKDecember 18, 2014
    A rest before I leave
  • Steven P.
    Steven PattersonMay 5, 2012
    Been here 10+ times
    People leave their wifi cards on the table when they leave. You can use one of those if you are too lazy to go back to the front desk .
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