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United Club

Airport Lounge
Near Gate C17 (Terminal 1, Concourse C), Chicago, IL 60666, United States
Likely open (See when people check in)

People tend to check in during these times:

  • Today
    • 8:00 AM–9:00 PM
  • Mon
    • 5:00 AM–8:00 PM
  • Tue
    • 7:00 AM–8:00 PM
  • Wed–Fri
    • 7:00 AM–9:00 PM
  • Sat
    • 8:00 AM–6:00 PM
Credit Cards:

Based on 166 votes

People have mixed feelings about this place

  • What you need to know
    Steven P.
    "People leave their wifi cards on the table when they leave."(4 Tips)
    Drew M.
    "Looking for outlets?"(6 Tips)
    Del C.
    "Awesome spicy Bloody Mary"(3 Tips)
    Michael R.
    "... favorite" beer is Goose Island Honker's Ale, just like at the United Club in T2."(2 Tips)
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  • Popular

134 tips and reviews.

  • Filter by taste:
  • all tips and reviews
  • wifi
  • wine
  • goose island honker
  • united club in t2
  • beer
  • outlets
  • quiet
  • scenic views
  • bagels
  • breakfast food
  • fancy
  • casual
  • coffee
  • yogurt
  • tea
  • desserts
  • free stuff
  • showers
  • snacks
  • lounges
  • Hani E.

    The staff are wonderful and incredibly helpful. The lounge itself is a bit shoddy - food offerings are poor at best, drinks are mediocre. They need to step it up like LHR.

    Hani E · 2 days ago
  • James T.

    Breakfast: croissants, pound cake, yogurt parfait bar, oatmeal bar, and cereal. Illy coffee, tea, orange juice, and water for beverages.

    James T · December 29, 2015
  • James T.

    Large, older lounge.

    James T · December 29, 2015
  • John F.

    Quiet, but really bad coffee and someone thought cream of rice is better than oatmeal

    John Fisher · November 17, 2015
  • 亜米利加

    What a dump and a bit of a shock if you're transferring from international to domestic at ORD. Nowhere near NH's standards.

    亜米利加 · September 22, 2015
  • James G.

    Yeah United. Finally some upgraded snacks. It's a hearty soup, real fresh fruit, and some decent crackers and bread. Not quite a meal and limited if you have any dietary restrictions but a step up.

    James Galvin · July 17, 2015
  • Aisha T.

    Craft beer (goose island) is not complimentary. And I can't buy it now because the credit card machine is down (no cash payment?).

    Aisha Taylor · April 13, 2015
  • Global H.

    This is a very mediocre United Club. It features wifi, cheese and crackers, hummus, $3 Honkers Ale, and some tired and dated furniture. The United Club in T2 is much better.

    Global Highlander · April 11, 2015
  • Lexi K.

    Good place if you like stale food and bad customer service at the bar.

    Lexi K. · April 2, 2015
  • Sam W.

    Blue Moon on tap? Yes, please!

    Sam Wakim · March 9, 2015
  • Can S.

    I've been to many Star Alliance lounges around the world, and United by far ranks the worst. There are no food options. Drinks are 1) orange juice from concentrate 2)coffee from a horrible machine.

    Can Savasan · March 7, 2015
  • Takao I.

    There are showers in this lounge, unlike most United Club locations.

    Takao I. · January 1, 2015
  • Brian M.

    Very nice and quiet. We had a guest pass. Really enjoyed the "delay"!

    Brian Matthews · December 29, 2014
  • Foodandcrits C.

    A rest before I leave

    Foodandcrits CK · December 18, 2014
  • Ramone T.

    Great relaxed environment before a flight , the bagels are excellent !..

    Ramone Terrell · December 10, 2014
  • Markus S.

    as bad as all United Clubs and any other United Service!

    Markus Schwind · November 2, 2014
  • Richard

    Need a restroom? Go out to the terminal—they're nicer (and often better maintained).

    Richard · September 21, 2014
  • Scott S.

    Free drinks (well). But snacks not so good. You can not bring in outside good? Why? They don't sell any?

    Scott Sweeney · September 12, 2014
  • Daniele G.

    Nice lounge with a view, lot of space and free WiFi. Basic food

    Daniele Giusto · September 10, 2014
  • Nauman N.

    Seems to get a lot more star alliance visitors and one of last clubs that has not been renovated. United - get us another club for terminal C and spruce this one up!

    Nauman Noor · September 7, 2014
  • Flint T.

    United club

    Flint Tearney · August 11, 2014
  • Gabriel H.

    They won't let you in with outside food or drink! They want to force you to buy theirs. Cause airlines have such a rich culinary pedigree. Off to AA Admirals lounge.

    Gabriel Higham · July 23, 2014
  • André A.

    worst coffee award!

    André Allen Anjos · June 30, 2014
  • Rudy M.

    Biggest united club. Lots of space to get work done. Very spicy Bloody Mary.

    Rudy Martinez · May 28, 2014
  • Wayne R.

    Well drinks are free, but you should tip the bartender.

    Wayne Rash · May 13, 2014
  • Clea C.

    Don't try to get in with your codeshare aer lingus flight and gold membership. Doesn't work. :(

    Clea Coulter · May 4, 2014
  • Marco R.

    JB is a super funny bartender. Stop by to see him when at O'hare.

    Marco Robert · April 2, 2014
  • James C.

    Be sure to have a couple pre-flight beverages just in case your plane hits a truck on the tarmac. Trust me, you'll be pleased you did.

    James Clark · March 25, 2014
  • Mark M.

    Nice showers hidden in the back...just ask at the reception

    Mark M · February 19, 2014
  • Shawn B.

    Dirty taps!

    Shawn Bates · January 29, 2014
  • Pattapoon S.

    United has a lot to improve. I've used Singapore, Thai and Lufthansa lounges. United definitely has the worst lounge out of all. Charging outlets are hard to find, mugs are dirty and less food choices

    Pattapoon S · January 7, 2014
  • Mark P.

    Easiest WiFi setup of any airport club. Don't even have to click thru a terms acceptance

    Mark Peacock · October 29, 2013
  • Theo V.

    Finally a proper shower for domestic and int'l travelers... @united finally reaching to @Lufthansa level

    Theo Valich · October 13, 2013
  • raumzeitgeist w.

    carrot sticks and pepper cheese. no hot meals offered. back to the 90s charm. no comparison to lufthansa.

  • Bill L.

    Another policy change... now they're charging $3 for Heineken.

    Bill Linehan · October 1, 2013
  • Brian L.

    This @united club has a shower! Will have to make note of it on my next transit!

    Brian Lin · September 26, 2013
  • Mike P.

    No more wi-fi cards requires. It's now unlocked (and faster than the Hilton's wi-fi).

    Mike Palmer · September 26, 2013
  • Jo P.

    Blue Moon cost me $3. After 6 grand for a ticket this is a con.

    Jo Pettitt · September 19, 2013
  • Brian H.

    Now they charge for all the beers except for Bud Light.

    Brian H. · September 14, 2013
  • Edward C.

    #unitedclubdowngrade UA just recently downgraded complimentary drinks. If you are looking for a drink, you might want to stay away from United Clubs! :( Flyertalk Disc:

    Edward Cho · September 14, 2013
  • Del C.

    The bar tenders here are top notch and very attentive. Awesome spicy Bloody Mary

    Del Clayman · September 12, 2013
  • Ellen R.

    The front desk lady is extremely rude!

    Ellen Rosenquist · September 12, 2013
  • ming c.

    You can not bring food in. but the food they offer are horible, either very salty or sweet. nothing comforting. Even baby carrot is bad.

    ming chang · September 7, 2013
  • Natasha W.

    No wifi codes, opens at 4:30. Pretty standard old white dude crowd.

    Natasha W · September 5, 2013
  • Shradha A.

    Unhelpful rude staff

    Shradha Agarwal · August 29, 2013
  • Jonathan K.

    the quiet room is everything i need after a long flight with screaming kids. YES!!!!! (i mean "yes" shhhh)

    Jonathan Khoo · August 18, 2013
  • Sung P.

    Always mediocre snacks. But the drinks keeps flowing, the bartenders are always nice, and the view can be great depending on the time of the day. No need for wifi card anymore, just connect and go.

    Sung Park · August 16, 2013
  • K.B. M.

    Open wifi now. No cards or codes needed

    K.B. Marshall · August 16, 2013
  • David S.

    Juan makes a mean hand made Bloody.

    David Stitt · August 15, 2013
  • Dave S.

    This now ranks as one of the oldest, most ratty red rugs in the US.

    Dave Sullivan · August 1, 2013

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