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United Club

Airport Lounge
Chicago
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5.0/10
207
ratings
  • Nauman N.
    "United - get us another club for terminal C and spruce this one up!"(11 Tips)
    Sung P.
    "No need for wifi card anymore, just connect and go."(4 Tips)
    Del C.
    "Awesome spicy Bloody Mary"(3 Tips)
    Michael R.
    "... favorite" beer is Goose Island Honker's Ale, just like at the United Club in T2."(2 Tips)
134 Tips and reviews
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  • Megan S.
    Megan SofferMay 31, 2013
    These United Clubs need to offer more than just wifi, cheese and crackers. They could learn something from Virgin Atlantic's clubs (see image).
  • DEAN C.
    DEAN COWLESDecember 1, 2011
    great place to hang out waiting for planes, worth the membership price if you fly as much as I do and eat their snacks but they need to change them up. Tired of carrots and cheese
  • Troy P.
    Troy ParkinsMay 1, 2013
    This is a pretty fancy United Club. It has super comfy chairs near the front. They have electrical outlets in them too!
  • Rob P.
    Rob PegoraroApril 21, 2016
    The shower suites (far right corner of the main room as you enter) are fantastic after a long flight. Heated towel bars are a nice touch.
  • James G.
    James GalvinJuly 17, 2015
    Yeah United. Finally some upgraded snacks. It's a hearty soup, real fresh fruit, and some decent crackers and bread. Not quite a meal and limited if you have any dietary restrictions but a step up.
  • Marco T.
    Marco TillmannDecember 1, 2012
    Look for seats that have larger tables with power outlets right away. Beer is free (Goose Island is recommended), wine and spirits cost extra.
  • Global H.
    Global HighlanderApril 11, 2015
    This is a very mediocre United Club. It features wifi, cheese and crackers, hummus, $3 Honkers Ale, and some tired and dated furniture. The United Club in T2 is much better.
  • Jayson
    JaysonAugust 28, 2012
    Looking for outlets? Once you walk in, go straight back towards the bar.....pick up free beer, then continue forward to the far wall. Outlets always open on this half of the club.....happy hunting!
  • James C.
    James ClarkMarch 25, 2014
    Be sure to have a couple pre-flight beverages just in case your plane hits a truck on the tarmac. Trust me, you'll be pleased you did.
  • Halle B.
    Halle BorgesMarch 12, 2011
    United has A LOT to learn from other Star Alliance Members (e.g. Lufthansa, Singapore and even TAP) that have much better accommodations and service that make you really feel welcome. Unlike here!
  • Sung P.
    Sung ParkAugust 16, 2013
    Always mediocre snacks. But the drinks keeps flowing, the bartenders are always nice, and the view can be great depending on the time of the day. No need for wifi card anymore, just connect and go.
  • Ronnie B.
    Ronnie BowenApril 7, 2012
    Military can get in here regardless of your ticket or actual membership. Just show your ID at the desk and they'll let you in. Also, get a free wifi card while here or you have to pay for Internet
  • Nauman N.
    Nauman NoorSeptember 7, 2014
    Been here 25+ times
    Seems to get a lot more star alliance visitors and one of last clubs that has not been renovated. United - get us another club for terminal C and spruce this one up!
  • Scott R.
    Scott RognlieJune 18, 2016
    If you're a run drinker, the house, Don Q is much better than Bacardi or Cap't and free!
  • Edward C.
    Edward ChoSeptember 14, 2013
    #unitedclubdowngrade UA just recently downgraded complimentary drinks. If you are looking for a drink, you might want to stay away from United Clubs! :( Flyertalk Disc: http://goo.gl/quelcZ
  • Anthony H.
    Anthony HeleineJune 19, 2016
    Nice spread of snacks and full bar. Decent bloody Mary and Revolution Anti-hero on tap.
  • James T.
    James TDecember 29, 2015
    Breakfast: croissants, pound cake, yogurt parfait bar, oatmeal bar, and cereal. Illy coffee, tea, orange juice, and water for beverages.
  • Chris W.
    Chris WebbJanuary 15, 2011
    Been here 5+ times
    The bottles on the middle shelf are almost always free. Bud light is usually the free beer. House reds and whites are also complimentary.
  • Michael R.
    Michael R.March 20, 2012
    The complimentary "local favorite" beer is Goose Island Honker's Ale, just like at the United Club in T2.
  • Del C.
    Del ClaymanSeptember 12, 2013
    The bar tenders here are top notch and very attentive. Awesome spicy Bloody Mary
  • Aisha T.
    Aisha TaylorApril 13, 2015
    Craft beer (goose island) is not complimentary. And I can't buy it now because the credit card machine is down (no cash payment?).
  • Hani E.
    Hani EFebruary 12, 2016
    The staff are wonderful and incredibly helpful. The lounge itself is a bit shoddy - food offerings are poor at best, drinks are mediocre. They need to step it up like LHR.
  • Krista
    KristaSeptember 7, 2011
    Been here 10+ times
    If you want quiet, the business lounge in the back with the cubicles is quite nice. Quiet zone by the entrance often not quiet.
  • Rudy M.
    Rudy MartinezMay 28, 2014
    Biggest united club. Lots of space to get work done. Very spicy Bloody Mary.
  • Jonathan K.
    Jonathan KhooAugust 18, 2013
    Been here 5+ times
    the quiet room is everything i need after a long flight with screaming kids. YES!!!!! (i mean "yes" shhhh)
  • Jace C.
    Jace ColeJanuary 4, 2011
    Been here 50+ times
    The house wines are great and free! If you're here in the evening say hello to Hugo at the bar.
  • Yawei L.
    Yawei LiuDecember 8, 2012
    Drinks are free, wifi is free and hospitality is free. The United Club at the B terminal is better.
  • Drew M.
    Drew McLellanJanuary 31, 2013
    Been here 25+ times
    Looking for outlets? There's always open desks (each has 2 plugs) in the business area.
  • Doug W.
    Doug WJune 3, 2016
    Beats the hell out of the B concourse club. Crowded, not much going for it, but at least you can find a seat unlike B18 during the B6 renovation.
  • Andrew
    AndrewAugust 21, 2012
    Been here 50+ times
    The United clubs have open wi-fi now so no more need for passwords for members or guests
  • Daniele G.
    Daniele GiustoSeptember 10, 2014
    Nice lounge with a view, lot of space and free WiFi. Basic food
  • Mike P.
    Mike PalmerApril 30, 2013
    Much better since the merger with Continental. At least some drinks are free! Free wi-fi. Finally!!
  • Brian M.
    Brian MatthewsDecember 29, 2014
    Very nice and quiet. We had a guest pass. Really enjoyed the "delay"!
  • Marco R.
    Marco RobertApril 2, 2014
    JB is a super funny bartender. Stop by to see him when at O'hare.
  • Mark M.
    Mark MFebruary 19, 2014
    Nice showers hidden in the back...just ask at the reception
  • Christopher W.
    Christopher WareJanuary 2, 2012
    Free cocktails, beer, wine. Most members get a guest or two in free. Make a friend at the door to get in.
  • Kevin F.
    Kevin FooteJuly 14, 2011
    You can use your mobile eboarding pass for entry. No more digging through your wallet for the card!
  • Kyle L.
    Kyle LinJanuary 6, 2013
    Lounge is not impressive. However the opportunity to take a shower after 30 hours of travel is very much appreciated. Service is also very attentive.
  • Rex E.
    Rex EspirituJune 24, 2013
    if you like..Blue Moon is now served, complimentary
  • Theo V.
    Theo ValichOctober 13, 2013
    Finally a proper shower for domestic and int'l travelers... @united finally reaching to @Lufthansa level
  • Scott S.
    Scott SweeneySeptember 12, 2014
    Free drinks (well). But snacks not so good. You can not bring in outside good? Why? They don't sell any?
  • Jill P.
    Jill PlotkeMay 9, 2012
    The foodhere is kind of lame, but it's free and there are free drinks :)
  • Wayne R.
    Wayne RashMay 13, 2014
    Well drinks are free, but you should tip the bartender.
  • Lin i.
    Lin irlApril 9, 2012
    United Club no longer scans your boarding pass to verify your club membership. Bring your membership card with you.
  • Todd M.
    Todd MillerJanuary 23, 2012
    I completely agree with Halle. These jokers working the door had no idea that Star Alliance Gold members were allowed in. I had to show them the rule on their website.
  • John F.
    John FisherNovember 17, 2015
    Quiet, but really bad coffee and someone thought cream of rice is better than oatmeal
  • Pattapoon S.
    Pattapoon SJanuary 7, 2014
    United has a lot to improve. I've used Singapore, Thai and Lufthansa lounges. United definitely has the worst lounge out of all. Charging outlets are hard to find, mugs are dirty and less food choices
  • Dave S.
    Dave SullivanAugust 1, 2013
    Been here 10+ times
    This now ranks as one of the oldest, most ratty red rugs in the US.
  • Saulo R.
    Saulo RozendoNovember 12, 2012
    For some reason you develop a craving sensation for caramel popcorn. Be hungry.
  • Melissa R.
    Melissa Roccos-HooperJanuary 18, 2012
    Don't try the celery if the ends curl up. Do have the spicy bloody mary...
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