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United

United Club

Airport Lounge
San Francisco International Airport, San Francisco
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4.7/10
341
ratings
  • Lisa L.
    "This lounge is really quiet, w very few people and has a good view."(10 Tips)
    Juuso L.
    "Good view to the tarmac and SF bay from the bar."(4 Tips)
    Don H.
    "Pretty weak snacks and drink game but at least the chairs are comfy."(3 Tips)
    David A. C.
    "Tried to get coffee and was surprised it wasn't ready."(6 Tips)
176 Tips and reviews
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  • Phil B.
    Phil BeecherAugust 5, 2013
    every star alliance lounge in the world (other than United) has real food all day. Why anyone pays for RCC escapes me. For all those who have rated RCC at NRT, next time try ANA club: so much better
  • Arnd P.
    Arnd PeschkeJune 24, 2013
    Not too bad if you find the better part of the lounge ! Turn hard left after taking the elevators - there you'll find the bar (4 beers on tab) and nice tables next to the window
  • Andrei I.
    Andrei IvanovJune 3, 2015
    Excellent, fast wifi. A lot of outlets, not so many people. There's some food as well - like soup of the day. Not the best lounge for sure, but there are worse, say in new Pulkovo airport
  • Angie H.
    Angie HwangDecember 21, 2016
    Been here 5+ times
    Alcohol is hidden at the far end of the lounge, limited food selection, decent wifi connection. Not the best star alliance lounge at SFO, don't be disappointed if its your first time.
  • Roman S.
    Internet works. Everything is a bit weary. The only hot food is soup of the day, selection of snacks is poor. To get beer or liquor you need to talk to a busy grumpy bartender, after standing a line
  • Donal K.
    Donal KaneAugust 3, 2013
    What a crime against good design .. amazing how they make a lounge in a nice modern terminal look like something from the early 1980s ... It's always been awful but at least the beer's free now!
  • Ramesh S.
    Ramesh SinghNovember 8, 2015
    A few alcoholic beverages available at far end of lounge, premium beverages available at a price. Food limited to 3 salads, 1 soup, crackers and Swiss cheese.
  • Farrah !.
    Farrah !July 3, 2014
    Suggestion: united should learn from all it's partner airlines and every airlines' clubs' for that matter and serve actual food! This shouldn't be the best it gets because it's cheap carb junk food!👎
  • David A. C.
    David A. ChapaAugust 29, 2013
    I have to agree with all the comments. Tried to get coffee and was surprised it wasn't ready. UA Cust Srvc person said, "if you would read the sign you would known. Coffee is on the other side"
  • Carmine Gallo
    Carmine GalloJuly 4, 2011
    If you're traveling for a presentation, spend $39 for Red Carpet Lounge (when you check in online. $50 at door). Much more relaxing and quiet for practing or reviewing your notes.
  • Bob E.
    Bob EricksonDecember 2, 2016
    Free wifi, free alcoholic drinks (except premium liquor), and light food (cheese, crackers, soups, salads, and cookies).
  • JP P.
    JP ParkJune 19, 2013
    Crapiest lounge I've ever been to. Sub gas station quality pastry and coffee. Hanging outside the concourse is better than staying in here.
  • Neil C.
    Neil CFebruary 1, 2015
    Bar is right down the end. Not all drinks are free, ask first. Plenty of power points. Wifi fine. Quiet lounge.
  • Fernando P.
    Fernando PalaciosMay 23, 2013
    Remember, United club lounges do not offer food apart from bananas, aples, crackers. Alcohol is behind a bar so every drink will cost 1usd tip. The only lounge at int'l terminal w/priority pass access
  • Steven I.
    This lounge is packed and loud. Good luck finding seats for a group. I think previous "quiet" posts may have been from people who visited when there weren't many flights leaving.
  • Richard M.
    Richard MahoneyJune 14, 2013
    Been here 5+ times
    Free drinks at bar. Friendly and comperent staff. Lots of electrical outlets. Well located. Quiet.
  • Annie A.
    Annie AthithMay 10, 2014
    Everyone please stop your sobbing and mourning there IS food it's just cheese, crackers, yogurt covered raisins and pretzels. STOP CRYING
  • Nick L.
    Nick LarkinAugust 23, 2012
    Yep these united clubs are awful . You don't even get access on a 1st ticket ! Come to Asia , australia , the middle east or Europe and see what the lounges are like . Many like have restaurants
  • Maya F.
    Maya FrommerJune 2, 2012
    The best part about this lounge is reading these comments about how pathetic it is
  • Brad T.
    Brad TJanuary 4
    Love the fast wifi but the snacks are weaker vs other United clubs and wtf is up with charging $5 for a simple ipa??
  • Adrian L.
    Adrian LiuDecember 21, 2012
    Been here 5+ times
    The bar is tucked away in the back, on the left, after you get off the escalator.
  • Amol K.
    Amol KSeptember 11, 2013
    Only redeeming aspect is business center. Good place to get work done between flights.
  • Dave H.
    Dave HaynesOctober 13, 2012
    Not the nicest lounge in the world. Awful food, but make sure you find the bar to enjoy a free beer or two. Lots of power sockets for charging gadgets before you board.
  • Heiko H.
    Heiko HebigJanuary 11, 2014
    Been here 5+ times
    the seats in the lounge had their 20th anniversary a decade ago.
  • Katherine O.
    Katherine O'GradyJune 29, 2013
    Really, it's fine. Nothing fancy, but lots of chairs, power outlets, snacks and drinks. Not sure why people are whining so much about it.
  • Goboss T.
    Goboss TwoeightyoneJanuary 30, 2012
    Get Ur free drinks at the bar on the right of entrance an juice to the left
  • Steven I.
    People. Tongs are provided for a purpose. Use them. Not your fingers to grab your food.
  • Song L.
    Song LiMarch 17, 2015
    Yes Internet is fast but this is NOT better than a Air China lounge. Food with limited choice, very limited seats, crowded, no stylish design. Old fashioned place.
  • Jane Z.
    Jane ZavalishinaMay 17, 2013
    Very predictable: just as shabby and unwelcoming as everything else of United
  • Steven L.
    Steven LoiMay 21, 2013
    Hilarious reading all the tips left here! Why not change this, United? Comments have been left for over 2 yrs. I'm only here bc a friend gave me a pass for my trip. Book Virgin Atlantic next time.
  • Heiko H.
    Heiko HebigJune 7, 2013
    Been here 5+ times
    the seats and the interior is so old it's almost fashionable.
  • Don H.
    Don HoSeptember 19, 2015
    Unfortunately no showers inside this lounge. Pretty weak snacks and drink game but at least the chairs are comfy. Don't doze off before your red eye though.
  • Serdar G.
    Serdar GayirMarch 26, 2015
    Banana, apple, cookie and cereal. That's all you can eat in this Business Lounge (!)...
  • Juuso L.
    Juuso LehtinenDecember 14, 2012
    Been here 5+ times
    No real food but most of the drinks are free. Good view to the tarmac and SF bay from the bar.
  • Dave M.
    Dave MeadJanuary 15, 2013
    Drinks are free other than a dollar tip. Bonus Sierra Nevada on draught instead of crappy domestic like bud and miller
  • Ben L.
    Ben LeongApril 18, 2012
    Been here 10+ times
    Cereal, fruit, coffee, and tea is all they serve for breakfast lots of room and outlets but sucks for food and drinks. Pretty awful lounge compare to RCC in Narita
  • Florian R.
    Florian RSeptember 19, 2011
    ask for a rum/coke ;) they have booz in the int terminal club only...;)
  • Drew T.
    Drew ThalerMarch 10, 2012
    Take a hard left at the top of the escalator to reach the slightly less crappy part of the club, with the bar.
  • Ilja
    IljaApril 20, 2015
    Plastic Food, this lounge is really an oasis.
  • Rick V.
    Rick VillarsMay 16, 2011
    I'm amazed at what Ubnited tries to get away with vs any other Int'l lounge. If you're looking for anything other than crackers and coffee, move on.
  • Mohamad Faizal B.
    This is definitely the lousiest lounge I have ever been. No food and for some of the beverages you even have to pay. Not much difference to economy passengers who wait on the gate.
  • Jeff R.
    Jeff RebeiroJune 21, 2013
    This lounge is better than the main lounge in terminal 3.. but that's not saying much. Only food is during breakfast.
  • Lisa L.
    Lisa LutmanApril 25, 2011
    This lounge is really quiet, w very few people and has a good view. Standard Red Carpet snacks.
  • Jons F.
    Jons FrapeAugust 31, 2013
    Ugly lounge. Though quiet and powered. Beber in the back. Cant belive i just found it!!!
  • Patrick G.
    Patrick GrafJanuary 21, 2012
    Been here 5+ times
    Gold Member Lounge? Well, better than hangig around outside in the terminal but not a real gold member lounge.
  • Vittorio W.
    Vittorio WirzOctober 24, 2013
    Incredible lounge. SFO deserve a better service for business customer. Is this the best united is able to offer? Ridiculous...
  • Stephane R.
    Stephane RosaMarch 1, 2014
    Crappiest lounge ever. It is as old and crap as the United planes. You can also find power and free wifi in the terminals so don't bother.
  • Jay V.
    Jay VJuly 5, 2013
    No food allowed from outside. As if there is food inside! Terrible lounge. In comparison Narita united lounge has sushi, cakes, noodles etc. What a joke.
  • Sarah H.
    Sarah HeckertDecember 27, 2011
    This club is such a disappointment! I was expecting way more from a United hub. There really is no food to speak of here and the drinks are hidden.The only upside are the plentiful outlets.
  • Alex F.
    Alex FieldingMay 10, 2013
    Where travel becomes even less romantic... This lounge makes you wonder why United bothers having clubs. Magnificent Buffett. Pretzel pieces and peanut remains. Airline food no longer so bad...
  • Dory 🤙 L.
    Dory 🤙 Little 🤘February 28, 2014
    Best part about this lounge is the exit.
  • Gary B.
    Gary BarrettFebruary 23, 2014
    This is a poor example of a premium lounge. I have been to lounges with more amenities in Sudan. At least the chairs are new.
  • Sarah B.
    Sarah B.June 5, 2013
    One time, I went to grab some orange juice here, and there were bugs in it. I don't trust anything here after that.
  • Crazycat
    CrazycatMay 12, 2012
    Free wifi, ok chairs with plugs, coffee and soft drinks, snacks, quiet. That's it, don't expect too much.
  • Matthew Riley M.
    Matthew Riley MacPhersonDecember 13, 2013
    Sadly, at least premium beers are now $3, credit card only. Just seems silly to offer for-pay services to lounge customers, but there it is.
  • Aki N.
    Aki NaitoSeptember 29, 2010
    Free wifi is still only for first, biz or paid RC, but you can get SFO's free wifi in the bar
  • Cynthia D.
    Cynthia DrescherSeptember 2, 2011
    Problems: there was a 20- person line to get in. Escalator broken. No drinking cups at refreshments & almost no available seats. Packed midday on a Thursday!
  • Karen H.
    Karen HillMarch 9, 2012
    United should go and learn from other long haul carriers about lounge quality. This lounge makes me want to get out of SFO ASAP!
  • Cheng H.
    Cheng HanJuly 18, 2012
    Friendly help. Snack bar not too good
  • Jerry C.
    Jerry CDecember 27, 2013
    Gosh SFO United Club domestic is better than the international lounge. Shocking.
  • Ana D.
    Ana DelavegaFebruary 29, 2012
    I like to get a glass of wine and relax
  • Henry H.
    Henry H.December 17, 2012
    The bar is behind you as you exit the escalator.
  • ben s.
    ben saitzDecember 5, 2013
    Been here 25+ times
    Good newspapers,, weirdest magazine selection ever
  • Simon W.
    Simon WilliamsSeptember 15, 2012
    The bar man here is one of the most miserable people I've ever met. It's not often I begrudge giving a tip...
  • Artur R.
    Artur RodriguesJuly 19, 2016
    No real food and just one beer option. Way below other lounges around the world.
  • Adrienne M.
    Adrienne MDecember 31, 2016
    This lounge leaves MUCH to be desired. Ugh. Loud, busy, with uncomfortable seats and crappy f&b options. Has free WiFi, but so does the entire airport.
  • Curt Simon H.
    Curt Simon HarlinghausenFebruary 10, 2014
    Lounge??? It's Mord a trainstation waiting room. From the 70ths
  • Goboss T.
    Goboss TwoeightyoneJanuary 30, 2012
    One club members can use club member number to login to wifi
  • Alex F.
    Alex FieldingMay 10, 2013
    Sanitize! Sanitize! Sanitize!
  • Andre K.
    Andre KvaternikAugust 6, 2011
    Pretty meager food and drink options compared to other airlines.
  • Curt Simon H.
    Curt Simon HarlinghausenFebruary 10, 2014
    Lounge??? It's More a trainstation waiting room. From the 70ths
  • Rachel
    RachelJuly 19, 2013
    This place is quieter than the silent study lounges on campus. God help you if you have to make a phone call.
  • James P.
    James PatchJune 4, 2014
    The single worst lounge I have ever witnessed. Better options and more comfortable seats on the outside. Don't waste your money or time. Nice job at sucking even worse than usual, United.
  • Magnus N.
    Magnus NambordDecember 18, 2013
    Been here 5+ times
    The best part of this lounge is - leaving the lounge! Depressing place.
  • Gary B.
    Gary BaconJuly 9, 2013
    Been here 5+ times
    Wow it looks like they have actually cleaned the place finally
  • Nick P.
    Nick PollardJanuary 13, 2014
    The youth hostel of Star Alliance...
  • Jeremy G.
    Jeremy GeigerDecember 17, 2013
    Been here 5+ times
    Worst food and lounge ambience of all Star Alliance. Discrimanation against non-United StarAlliance Gold despite fact that all other StarAlliances gives equal treatment to United members. : (
  • Alex R.
    Alex RosenbergApril 19, 2011
    They dropped the drink ticket shenanigans. Well drinks are free now.
  • Mike K.
    Mike KasperzakOctober 28, 2011
    Nice and quiet at 8 am in this Club.
  • Deniz E.
    Deniz ErgürelJune 27, 2013
    No food! Only water, snacks and some refreshment
  • Mike B.
    Mike BeltonMarch 30, 2013
    The crappiest lounge in the world
  • Eduardo R.
    Eduardo RomeroMarch 21, 2013
    It was ok... soda and cookies.. bathrooms are ok and fast wifi
  • Jasmine P.
    Jasmine PangFebruary 11, 2015
    Just some soda, juices, nuts & fruits... Nothing fanciful!
  • Jeremy N.
    Jeremy NMay 27
    Nice view but packed in the mornings
  • Thomas K.
    Thomas K.March 10, 2015
    Terrible place. Bartenders are rude and unfriendly, there's no food section, only some crappy salty snacks. The only upside is working wifi and clean toilets.
  • Keith B.
    Keith BrykJanuary 2, 2013
    This is one of the worse lounges. Not even a bar! Restroom and wifi are the only benefits of this lounge.
  • Zeke K.
    Zeke Koch2 weeks ago
    Sadly the worst United Club I’ve been to. Crowded and dilapidated. That said it’s currently under construction so I have high hopes.
  • Herr Schlauschlau
    Herr SchlauschlauSeptember 17, 2015
    Perhaps this is actually an Air Koryo Lounge?
  • Tatsuhiko M.
    Tatsuhiko MiyagawaSeptember 16, 2013
    Been here 25+ times
    Beer is for charge except Budweiser and Bud Light. It must be a joke.
  • PK G.
    PK GulatiMay 18, 2011
    Verry dull! Probably better off walking the terminal, if I hadn't paid so much for the ticket :)
  • jensen
    jensenDecember 6, 2014
    This place is horrible. Outdated. Grouchy bartenders and expensive drinks. Terrible stale bagles are breakfast options. At least the crap well is free.
  • Gary B.
    Gary BarrettFebruary 23, 2014
    Better to use Singapore Flying Kris lounge. Better food and view.
  • René S.
    René SeifertSeptember 15, 2011
    One of the uglier lounges in this world.
  • Melody
    MelodyFebruary 26, 2012
    First time in a lounge and not impressed. Have a long wait for my flight so paid the $50 for a one day pass. NOT worth it. Food options are abysmal - baby carrots and cheese/crackers. Fail!
  • Louie 李景雲 L.
    Louie 李景雲 LeeAugust 24, 2010
    Lots of power plugs at the seats in the back of the lounge!
  • Kyunghwa K.
    Kyunghwa KimFebruary 5, 2014
    If you want to eat ome bite... Do net enter in, eat out side then use coach n soft drinks only in this lounge. Serious ;-] All united clubs are awful.
  • Rik F.
    Rik FergusonFebruary 27, 2014
    This place, while only just not plumbing the depths of the "Gold" lounge in Chicago airport, is the filling things: depressing, ugly, dirty, dilapidated, spartan, utilitarian and smelly.
  • Trevor C.
    Trevor CornwellJanuary 8, 2012
    Been here 5+ times
    The international club is quite nice
  • Ron A.
    Ron AndersonApril 12, 2011
    Continuing my journey to China. Off to see my best buddy
  • Joseph T.
    Joseph TongAugust 27, 2014
    Super fast internet!
  • Enigma
    EnigmaDecember 2, 2013
    Aprovechen queUnited tiene estas cosillas para sus clientes
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