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Grooved tiles were not the best choice for when people walk in with luggage.
Should be Zagat rated!
Usually enjoy this lounge. Sapporo beer machine is pretty cool.
Free booze and ok showers, but I would skip this lounge and head to either of the ANA lounges. The food and drinks are much better there. The UC also gets insanely busy at times due to stacked flights
A crash of two cultures, Japanese and American, very looks like a film scene with easy going and rule lacking American surrounded with self composed Japanese!!! BTW food suck and super lack of seats!
If you have a Star Alliance pass, skip this lounge and go straight to the ANA's one on the other side of the terminal. The soba bar alone is well worth the hike.
Mediocre lounge. Star Alliance members should always drop by the ANA lounge!
Another Bad Unuted Club, so crowded and cramped. ANA is much better. United doesnt care, so food options are limited. Saw only one good United Club in Hong Kong, otherwise go to Star Alliance lounges.
its always nice to take a shower here!
Very bad longe
Ine of the largest United Lounges that I have ever seen. Not great for food.
If you're Star Alliance Gold and on a Star Alliance flight, use the ANA lounge instead of the United's. Great food, clean, less crowded.
If you're thinking about doing a #2, go elsewhere. These toilets see more asses than any other bathroom in the airport. Find a bathroom in a less-travelled corner of Narita and do your business there.
Avoid at all costs, it's no treat but a punishment...
Better check in in ANA lounge
This lounge is terrible by Asia standards. But it's better than the terminal and the chicken sushi is edible. Beer pouring robot is the main highlight.
Autobeer pouring machine is remarkable
Crappy lounge for American crappy airlines... So cheap! Avoid it for a better star alliance one!
This lounge is a joke - even if it's close to the departure gate for Scandinavian airlines, go to the ANA lounge instead which is at least one class higher in terms of food and service.
This is the worse lounge I've been so far. Food and coffee are not good, otherwise the place looks ok.
Sing your sorrows to the auto-bartender!
Slow Wi-Fi, dark, crowded. Terrible lounge.
Knew I was getting closer to home after a week in China - overweight Americans talking loudly and dropping F bombs. I had forgotten how annoying 'we' can be.
The automatic beer machines are awesome and there is a slightly better food spread than usual here, but this lounge needs a major refurbishment.
Huuuuge lounge but the food/drinks are underwhelming and the worst bit is the slow as molasses WiFi. Time to upgrade this place!
If you're gold, check out the ANA lounge instead, much nicer and way better food
Very limited food selection go to one of the other lounges close by if an option
Why are you here? Read the other tips about lounge choices at this airport and get out of this horrid excuse for a lounge
This is a duplicate of the correct venue
Carve a note into the furniture about how mediocre the lounge is and how wretched United CEO Jeff Smisek is, then go to the vastly superior ANA Lounge. Smisek is awful.
A good example of a United Lounge which deserves a makeover. Plenty of space and free wine / beer / liquor, but that's about it.
Awful lounge. Go to ANA. Actually run to ANA lounge.
This club has gone downhill. If you have time, take a walk down to the ANA lounge for a much better experience.
This place is a dump compared to the ANA lounge down the hall. If you're star alliance gold I'd make the trek outta here
Depressing. They should change the 1980's furniture.
Shocking lounge, packed, toilets not working, drink machine not working, wifi not working. Sigh.
Convenient location for Gate 31 (right next to it), very spacey, a less busy, but the food selection is poor. Choose this lounge if you'd like to just chill, work on PC and relax.
All you can eat musubi? Uh, yes please.
Most overcrowded airport lounge I've ever been to. If you have a priority pass, go to the KAL lounge instead for quieter & more intimate lounge.
Must try automatic beer machine for perfect pour
Try the Asian mix
The United Club has free showers if you have access to the club space. Really refreshing while waiting for your connecting flight! Very clean and toiletries are provided!
Wifi barely works...
No AC power ! Amazing. Here is not Japan.
The best Tipp might to chose another lounge if you have access - ua is old, rotten and has very poor service
Filled with horrible Americans
Like a giant Starbucks with free snax.
if you have time, try the ANA lounge at the other end of south wing instead. nicer ambience and better food!