United

United Club

Airport Lounge
成田市, 成田市
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5.6/10
185
ratings
  • Melissa K.
    "If you're Star Alliance Gold, check out the ANA lounge instead."(21 Tips)
    Mike O.
    "Check out the beer robot!"(4 Tips)
    Sara M.
    "Must try automatic beer machine for perfect pour"(3 Tips)
    Blair S.
    "A good example of a United Lounge which deserves a makeover."(4 Tips)
123 Tips and reviews
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  • beer
  • sushi
  • star alliance gold
  • wifi
  • soba
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  • Brommabo
    BrommaboOctober 15, 2016
    For SAS traveller it's a good choice for you can from lounge often see when boarding starting. For food and drink choice ANA lounge.
  • Juozas K.
    Juozas KaziukėnasSeptember 26, 2016
    Go somewhere else. ANA lounges for example. United Club is a big space with lots of seats but that's about it - food/drink options are scarce, the whole place looks bland.
  • jordan l.
    jordan lermaMarch 7, 2016
    the nicest United club I've been to. and they have a beer robot!
  • Steven I.
    Grooved tiles were not the best choice for when people walk in with luggage.
  • Steven G.
    Steven GusenoffMay 8, 2015
    Should be Zagat rated!
  • James S.
    James SMay 2, 2015
    Usually enjoy this lounge. Sapporo beer machine is pretty cool.
  • Paul R.
    Paul RasmussenApril 19, 2015
    Free booze and ok showers, but I would skip this lounge and head to either of the ANA lounges. The food and drinks are much better there. The UC also gets insanely busy at times due to stacked flights
  • Torzin S
    Torzin SMarch 15, 2015
    A crash of two cultures, Japanese and American, very looks like a film scene with easy going and rule lacking American surrounded with self composed Japanese!!! BTW food suck and super lack of seats!
  • Daniele C.
    Daniele CodegaFebruary 17, 2015
    If you have a Star Alliance pass, skip this lounge and go straight to the ANA's one on the other side of the terminal. The soba bar alone is well worth the hike.
  • Evan Y.
    Evan YeJanuary 11, 2015
    Been here 5+ times
    Mediocre lounge. Star Alliance members should always drop by the ANA lounge!
  • Alex G.
    Alex GolodSeptember 27, 2014
    Another Bad Unuted Club, so crowded and cramped. ANA is much better. United doesnt care, so food options are limited. Saw only one good United Club in Hong Kong, otherwise go to Star Alliance lounges.
  • uhyouhyo p.
    uhyouhyo pietoroAugust 17, 2014
    Been here 100+ times
    its always nice to take a shower here!
  • Zilvinas B.
    Zilvinas BiniseviciusAugust 11, 2014
    Very bad longe
  • Rachelle V.
    Rachelle ValladaresAugust 9, 2014
    Ine of the largest United Lounges that I have ever seen. Not great for food.
  • Eisuke O.
    Eisuke OhiraJuly 8, 2014
    If you're Star Alliance Gold and on a Star Alliance flight, use the ANA lounge instead of the United's. Great food, clean, less crowded.
  • Geo
    GeoMay 24, 2014
    If you're thinking about doing a #2, go elsewhere. These toilets see more asses than any other bathroom in the airport. Find a bathroom in a less-travelled corner of Narita and do your business there.
  • Rene G.
    Rene GilvertMay 23, 2014
    Avoid at all costs, it's no treat but a punishment...
  • Euer L.
    Better check in in ANA lounge
  • Scott A.
    Scott ArchambaultApril 27, 2014
    This lounge is terrible by Asia standards. But it's better than the terminal and the chicken sushi is edible. Beer pouring robot is the main highlight.
  • Matt W.
    Matt WilczekApril 25, 2014
    Autobeer pouring machine is remarkable
  • Dan
    DanApril 24, 2014
    Crappy lounge for American crappy airlines... So cheap! Avoid it for a better star alliance one!
  • Thomas F.
    Thomas FrostbergApril 7, 2014
    This lounge is a joke - even if it's close to the departure gate for Scandinavian airlines, go to the ANA lounge instead which is at least one class higher in terms of food and service.
  • Lucia V.
    Lucia VMarch 30, 2014
    This is the worse lounge I've been so far. Food and coffee are not good, otherwise the place looks ok.
  • Tony C.
    Tony CervoneMarch 19, 2014
    Sing your sorrows to the auto-bartender!
  • Felix P.
    Felix PuetschMarch 10, 2014
    Slow Wi-Fi, dark, crowded. Terrible lounge.
  • Charlie N.
    Charlie NoblesMarch 5, 2014
    Knew I was getting closer to home after a week in China - overweight Americans talking loudly and dropping F bombs. I had forgotten how annoying 'we' can be.
  • Marshall K.
    Marshall KurtzMarch 2, 2014
    The automatic beer machines are awesome and there is a slightly better food spread than usual here, but this lounge needs a major refurbishment.
  • Ricky S.
    Ricky ShinFebruary 19, 2014
    Huuuuge lounge but the food/drinks are underwhelming and the worst bit is the slow as molasses WiFi. Time to upgrade this place!
  • Krista S.
    Krista SeidenFebruary 10, 2014
    If you're gold, check out the ANA lounge instead, much nicer and way better food
  • Lyndon
    LyndonFebruary 8, 2014
    Very limited food selection go to one of the other lounges close by if an option
  • High Planes Drifter
    High Planes DrifterFebruary 5, 2014
    Been here 10+ times
    Why are you here? Read the other tips about lounge choices at this airport and get out of this horrid excuse for a lounge
  • Raymond
    RaymondJanuary 31, 2014
    Been here 5+ times
    Carve a note into the furniture about how mediocre the lounge is and how wretched United CEO Jeff Smisek is, then go to the vastly superior ANA Lounge. Smisek is awful.
  • Blair S.
    Blair ShepardJanuary 29, 2014
    A good example of a United Lounge which deserves a makeover. Plenty of space and free wine / beer / liquor, but that's about it.
  • Mingfei Y.
    Mingfei YanJanuary 3, 2014
    Wifi sucks...
  • monday
    mondayJanuary 1, 2014
    Nice view!
  • Trevor C.
    Trevor CornwellDecember 19, 2013
    Awful lounge. Go to ANA. Actually run to ANA lounge.
  • Raymond
    RaymondDecember 17, 2013
    Been here 5+ times
    This club has gone downhill. If you have time, take a walk down to the ANA lounge for a much better experience.
  • Juraj L.
    Juraj LisiakNovember 6, 2013
    This place is a dump compared to the ANA lounge down the hall. If you're star alliance gold I'd make the trek outta here
  • John
    JohnOctober 23, 2013
    Depressing. They should change the 1980's furniture.
  • Gavin C.
    Gavin CarterOctober 19, 2013
    Shocking lounge, packed, toilets not working, drink machine not working, wifi not working. Sigh.
  • K P.
    K PSeptember 27, 2013
    Convenient location for Gate 31 (right next to it), very spacey, a less busy, but the food selection is poor. Choose this lounge if you'd like to just chill, work on PC and relax.
  • Brent K.
    Brent KawaharaSeptember 20, 2013
    All you can eat musubi? Uh, yes please.
  • Sara M.
    Sara MauskopfSeptember 8, 2013
    Must try automatic beer machine for perfect pour
  • Gerard B.
    Gerard BlantonAugust 26, 2013
    Try the Asian mix
  • Joshua P.
    Joshua PresentAugust 15, 2013
    The United Club has free showers if you have access to the club space. Really refreshing while waiting for your connecting flight! Very clean and toiletries are provided!
  • Niamh C.
    Niamh ConlonJune 11, 2013
    Been here 5+ times
    Wifi barely works...
  • Mac T.
    Mac TakeuchiJune 10, 2013
    No AC power ! Amazing. Here is not Japan.
  • Marco C.
    Marco CiacheraJune 1, 2013
    The best Tipp might to chose another lounge if you have access - ua is old, rotten and has very poor service
  • mollie c.
    mollie cMay 30, 2013
    Filled with horrible Americans
  • mollie c.
    mollie cMay 30, 2013
    Like a giant Starbucks with free snax.
  • zwea t.
    zwea tanMay 29, 2013
    Been here 5+ times
    if you have time, try the ANA lounge at the other end of south wing instead. nicer ambience and better food!
  • Mark T.
    Mark TalagaMay 28, 2013
    I like this club. Definitely better than any club in the states.
  • Arkadiy S.
    Arkadiy ShapiroApril 28, 2013
    this is the worst lounge i have ever been too. barely any food at all at around 2pm, just alcohol. dint even waste time there, go to ana lounge.
  • Iampui I.
    Iampui InthrachoteApril 28, 2013
    Very big lounge and there are double deck also..but poor food and amenity 
  • Yoko O.
    Yoko OgimotoFebruary 24, 2013
    no wet towel, no paper osibori either!
  • Cindy B.
    Cindy BoltonFebruary 13, 2013
    Great place to enjoy your delay.
  • Pornrapee A.
    Pornrapee AbhakornJanuary 29, 2013
    Been here 5+ times
    Good beer and beer machines
  • Gary B.
    Gary BarrettJanuary 26, 2013
    ANA lounge is much better!
  • Thierry
    ThierryJanuary 8, 2013
    Ana lounge is newer. More choices. But a lot busier and really far if your gate is around 30 to 35
  • Mark M.
    Mark MartinDecember 27, 2012
    Try the beer machine................and massage chairs.
  • Deidre R.
    Deidre RossDecember 24, 2012
    Lots of light if you sit in the room with all the windows, but some of the furniture is very worn and the carpet is coming up. Can't seem to find the cheese and crackers...
  • Jason S.
    Jason SNovember 12, 2012
    Been here 5+ times
    Crap selection of snacks. Slow Internet. Always super crowded since the united-continental merger. If not for the beer pouring robot, this would be one of the worst United lounges ever
  • Brian L.
    Brian LinNovember 9, 2012
    The famed beer robot at work @united club in Tokyo #NRT airport
  • Ria Christina F.
    Ria Christina FarinasNovember 3, 2012
    Be quick to spot a table since it's always crowded.
  • David R.
    David RitsonOctober 20, 2012
    Been here 10+ times
    Absolute crap, bad service, the food is always empty, no where to sit
  • David W.
    David WilliamsJuly 22, 2012
    The food selection here sucks. If you don't like sushi your are sh*t out of luck. This place is bad for the lounge itself being so nice.
  • BotherTheWorld
    BotherTheWorldJune 10, 2012
    One of the worser lounges, bad food, crappy and shabby compared to ANA lounge. Star Alliance Members should go to ANA!
  • Donald P.
    Donald PatzMay 28, 2012
    This is very nice. It should be their template for all United Club facilities worldwide but it's (unfortunately) not.
  • Emi
    EmiMay 9, 2012
    Always crowded and poor food
  • Ben L.
    Ben LeongApril 19, 2012
    Great connection lounge signup for shower room before doing anything else
  • Kayde X.
    Kayde X. 💋April 8, 2012
    Worst United Club (RCC) in the world.... Better wait at the gate.....
  • Kayde X.
    Kayde X. 💋April 8, 2012
    Absolutely crazy!! Packed! No seats. Lines for everything!! I paid for this???
  • Joe J.
    Joe JoeJanuary 14, 2012
    Good snack and free drinks
  • Melissa K.
    Melissa KaitaJanuary 13, 2012
    Been here 5+ times
    If you're Star Alliance Gold, check out the ANA lounge instead. More relaxing, better food.
  • Josh P.
    Josh PJanuary 13, 2012
    Well it's place to go when your flight is delayed
  • David R.
    David RitsonJanuary 8, 2012
    Been here 10+ times
    Goto the Ana lounge instead
  • Bryan D.
    Bryan DodgeDecember 21, 2011
    Been here 5+ times
    Free shower, food, drinks (including hard liquor) and wi-fi, plus one of the best inventions ever - an automatic beer pourer, with the perfect amount of head!
  • Kent J.
    Kent JusticeDecember 17, 2011
    Been here 5+ times
    For relaxing times, make it Suntory time.
  • Shin I.
    Shin IwataDecember 14, 2011
    No shower toilet
  • James O.
    James O'DonnellDecember 9, 2011
    Been here 5+ times
    The vegetable soup is good, but not vegetarian.
  • James O.
    James O'DonnellDecember 9, 2011
    Been here 5+ times
    If its too crowded - go find the free google wifi for faster internet access and go wait at your gate. Faster downloads and quieter.
  • Mårten E.
    Mårten EkenbergNovember 19, 2011
    Too crowded this Saturday afternoon. Noisy and just... unworthy. Rather visit the ANA lounge which is terrific.
  • M. R.
    M. R.November 1, 2011
    Possibly the second nicest United Club (after Hong Kong), this lounge offers free Wi-Fi, snacks, alcohol, and has huge windows for planespotters. Note that the First Class Lounge is upstairs. Read more
  • Scott (すこっと) J.
    Free beer and wifi. What more do you need?
  • Aaron
    AaronOctober 7, 2011
    Enjoy the output of the perfect pour beer machine. The Malts dark by the showers is the best.
  • Chad M.
    Chad MeyerAugust 7, 2011
    Japanese beer on tap, no charge.
  • Rick L.
    Rick LayAugust 6, 2011
    Beer machine is very cool. Hotter than Singapore in here. Guy next to me is using a hand fan.
  • R J.
    R JAugust 4, 2011
    There are two Star Alliance Lounges for United Passengers. The ANA Lounge in the main departure hall and the United Lounge near Gate 31. Both are nice but distinctly different. ANA has a free Saki bar
  • Timothy H.
    Timothy HamlinJuly 30, 2011
    Two words: beer robot
  • Mark C.
    Mark ChangJuly 27, 2011
    The kids room is heaven sent if you are taking family along.
  • Sergio C.
    Sergio CazachkoffJune 5, 2011
    The beer serving machine is amazing.
  • TJ L.
    TJ LeonardApril 20, 2011
    The auto-beer pourer should be considered the 8th Wonder of the World. Try it.
  • Mike O.
    Mike O'DeaMarch 2, 2011
    Check out the beer robot!
  • Jeffrey L.
    Jeffrey LewisJanuary 9, 2011
    Don't miss the draft beer machine!
  • Rene G.
    Rene GilvertOctober 2, 2010
    Free Internet
  • Andrew B.
    Andrew BagleyAugust 13, 2010
    Been here 5+ times
    As everyone has said the beer machines are the best. Plus the tiny sandwiches with no crust are great as well best RCC in the world. @unitedairlines
  • Poupee T.
    Poupee TAugust 8, 2010
    Nice egg roll.
  • D H.
    D HAugust 1, 2010
    Perfect beer!
  • Harry W.
    Harry WApril 30, 2010
    The complimentary shower service here is so crucial, especially after a long flight.
  • Joe W.
    Joe WaldronApril 24, 2010
    Try the perfect beer machine
  • Minyoung C.
    Minyoung ChoiMarch 22, 2015
    의자마다 충전가능해요. 음식 종류는 적은듯.
  • Leico I.
    Leico IAugust 6, 2014
    ソフトドリンクアルコールパンケーキ、おつまみなどの軽食があります。広々していて席数も多く、静かでゆったりできます。
  • P. Dao
    P. DaoJune 1, 2014
    大好きなトニックウォーター。ビール見たいにサーバーで入れるんやけど、炭酸抜けてる。ただの苦い水やん。😡
  • Halekulani l.
    Halekulani lover🌺November 17, 2013
    時差調整のために、かなりの早起きをしたため眠い~_~;
  • T S.
    T SaseNovember 8, 2013
    とてもひろくて、とてもくつろげるよ!上のフロアは、VIP用なんだって!すごいね!でも広すぎて、トイレが遠かったなあ
  • Juree C.
    Juree ChoiOctober 19, 2013
    맥주는 산토리 프리미엄 몰츠&아사히 생맥이 있고 롤 6가지가 돌아가면서 나와요, 감자칩과 에마다메로 맥주가 쭉쭉~~ 샤워실도 있어서 개운하게 한잔 가능!!
  • Sue
    SueAugust 3, 2013
    먹을게 정말 없어요. 무료 인터넷에, 플러그 꽂을 자리 많고. 의자도 편해요. 먹는거만 포기하면 그런대로 괜찮음.
  • Alfredo Z.
    Alfredo ZertucheJuly 21, 2013
    Muy bueno el sushi y edamame ;)
  • koyariku
    koyarikuJuly 6, 2013
    今はプレモルになってます。
  • yukimitsu
    yukimitsuJune 27, 2013
    巻き寿司はサーモンがお勧め。
  • pen p.
    pen penApril 18, 2013
    枝豆、プレミアムモルツがあります
  • akihiko
    akihikoJanuary 17, 2013
    ラウンジ内のトイレはウォシュレット無し
  • akihiko
    akihikoJanuary 17, 2013
    枝豆取り過ぎ注意。時期的な問題かもしれないが、枝豆が不味い。
  • meyooou
    meyooouDecember 26, 2012
    20:50くらいで終了と言われました。21:00まで??
  • Jiro Y.
    Jiro YApril 27, 2012
    Been here 5+ times
    いつのまにかプレミアムモルツがフツーのモルツになってた(T_T)ただマシンのメンテがよいのか、相変わらず充分美味しい。
  • meo
    meoApril 20, 2012
    ここに喫煙場所はありませぬ。タバコを吸うならANAラウンジへ。
  • C21
    C21November 3, 2011
    家族で行くと、個室を借りれます。
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