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Virgin Trains First Class Lounge

Travel Lounge
Euston, London
  • Chris D.
    "Compared to the main concourse at Euston, the lounge is great."(4 Tips)
    Liam A.
    "Avoid the quiet zone."(2 Tips)
    Simon C.
    "Just a little better then the grim main station area."(2 Tips)
    Alexandre C.
    "Enjoy the comfiness 😊😊😊"(3 Tips)
81 Tips and reviews
  • coffee
  • quiet
  • wifi
  • comfortable seats
  • casual
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  • Alexandre C.
    Alexandre CurielFebruary 18
    Enjoy the comfiness 😊😊😊
  • Ibrahim XXV ..
    Ibrahim XXV .December 22, 2016
    Small place, but good service
  • Jane B.
    Jane BellMay 27, 2016
    Been here 25+ times
    Better out of peak times, olives are very nice, my fave place to relax before my train, fre snacks and soft drinks and paid for alcohol
  • Mikey
    MikeyApril 17, 2016
    I think if people saw what the lounge was before they bought 1st class, they probably wouldn't go through with it. That said, it has all the basics.
  • Plastic P.
    Plastic PigFebruary 13, 2016
    Vastly improved since 2013. Reasonable place to use before or after a trip at the weekend to catch your breath for next leg of a journey. Staff polite and coffee and hot chocolate from the machine 👍
  • firestartr
    firestartrJanuary 9, 2016
    Currently being refurbished but its upper deck location & enlarged space are a massive improvement. Tea/ coffee, bar, snacks and wifi. What more could you need?
  • Starskreem T.
    Starskreem TDecember 13, 2015
    A nice quiet place to chill if you have time to kill. Platforms are really easily accessible, and you can get passes with the rewards programme for virgin
  • SaadHajri
    SaadHajriSeptember 23, 2015
    What a bad left to the lounge ! Fix it Virigin ! you are a money machine !! It won't cost 3 mints of your minute rate
  • André M.
    André MartinsAugust 25, 2015
    There is a extra 5 pounds fee, even if you are first class
  • Steven K.
    Steven KohJuly 11, 2015
    Lounge very good. Similar like lounge for flight
  • Bijan Y.
    Bijan YoungJune 13, 2015
    Been here 5+ times
    Quiet lounge on right. Espresso good. Can be really jam packed and like a cattle market at times...but still better than on the normal concourse
  • John P.
    John PremchandMay 27, 2015
    Mr Branson please take note: first class lounge is nothing short of pathetic!
  • Charlie D.
    Charlie Don't SurfOctober 4, 2014
    You're NOT allowed to upgrade a weekend ticket to first class here at the lounge. You have to do it on the train.
  • John
    JohnSeptember 18, 2014
    Been here 50+ times
    There is now a great addition to the freebies called "Uglies" and they are the best thing in the lounge now!
  • John
    JohnSeptember 15, 2014
    Been here 50+ times
    The soft drink cups here are tiny. Use the coffee cups instead!
  • Richard G.
    Richard GottAugust 20, 2014
    Been here 5+ times
    Ask the Barista to make you a free coffee rather than queue for the coffee machine! Quicker and much nicer!
  • ntlk
    ntlkAugust 14, 2014
    It's full of men in suits talking loudly and drinking booze
  • ntlk
    ntlkAugust 14, 2014
    You have to pay for the booze???
  • Craig B.
    Craig BruceJuly 21, 2014
    Refurbished since my last visit so miles better in that regard. Not easy to move cases around as everything is so close. Please add more departure boards as most seats can't see any!
  • Ankur B.
    Ankur BanerjeeJune 30, 2014
    Been here 5+ times
    If you have trouble finding a power socket to charge your electronic device on the walls, look for ones on the floor near the chairs looking over main concourse.
  • Vanessa S.
    Vanessa SiliezarJune 29, 2014
    It's great place to recharge and not have to deal with the crowd below
  • Sam H.
    Sam HarveyJune 15, 2014
    A great disappointment - far too busy and just a glorified waiting room. Very messy & noisy, not what I would usually expect from Virgin Trains
  • Ric C.
    Ric CharltonMay 15, 2014
    Been here 5+ times
    It is all grey now... More comfy seats but the beer price has gone up :-(
  • Chris B.
    Chris BagnallMay 10, 2014
    Like a sea of tranquility rising above the cesspit of the rest of Euston. Don't worry about earlier negative tips - it was vastly refurbished in early 2014 and is now much better.
  • Brad A.
    Brad AllenMarch 23, 2014
    It has recently been upgraded and seems a lot nicer now. Clean and refreshing. It's a place to relax after a long day.
  • Scott D.
    Scott DylanJanuary 17, 2014
    Been here 10+ times
    Mark and Priti members of the virgin customer service team are extremely rude. Of if you can use a different service please do.
  • Ged C.
    Ged CarrollNovember 29, 2013
    Been here 5+ times
    Absolutely rammed on Friday evening work stations taken up by people not using them. Feels like a Witherspoons
  • Nick
    NickNovember 22, 2013
    Really useful facility
  • Sammy
    SammySeptember 28, 2013
    Pleasantly surprise. Nice lounge, nice selection of soft drinks and refreshments. Alcoholic drinks are optional extra
  • Chris C.
    Chris CampbellSeptember 15, 2013
    Could use a referb and it beats hanging about on the concourse by miles. Soft drinks, device charging and wife are all free. Bring some earphones to prevent overhearing others
  • Red
    RedSeptember 13, 2013
    Been here 5+ times
    Internet is always so temprimental!
  • Tony D.
    Tony DavisAugust 20, 2013
    Pretty disappointing to be honest. Struggled to find a seat. Dirty carpets, poor selection of drinks. Lack of TV's. First class it isn't.
  • Shelly C.
    Shelly CJuly 25, 2013
    Odd hospital waiting room feel, dirty and shabby, but it's air conditioned and if your lucky there's a comfy seat, so it beats standing in the main concourse!
  • Andy M.
    Andy MorseJune 21, 2013
    Been here 10+ times
    It is not so bad... oddly retro but I have seen worse airport lounges in parts of Africa.
  • Peter C.
    Peter ChapmanMay 22, 2013
    Certainly needs a refresh - Birmingham New Street new Lounge shows what could be done
  • Joe L.
    Joe LionMay 20, 2013
    Not that impressed !
  • James C.
    James ColeMay 10, 2013
    This is a first class lounge and a very third class experience. Not really worth climbing the stairs for .
  • Brad A.
    Brad AllenMay 6, 2013
    The lounge is great for killing some time you may have left. I wouldn't bother connecting to the Internet as it is rather slow but help yourself to all the drinks! Great way to relax after a long day!
  • Andy B.
    Andy BrabinMay 2, 2013
    So many staff in lounge just now at 12.30, about 6 or 7, yet tables are dirty, poor show! TV is loud. Pretty poor! The SBB 1st class at Zurich Hbf is the benchmark for rail lounges in my opinion!
  • Mark M.
    Mark MApril 14, 2013
    Better than Manchester's lounge!
  • Chris W.
    Chris WoodfordFebruary 19, 2013
    Arghhhhh it's awful
  • John
    JohnFebruary 18, 2013
    Been here 50+ times
    Euston is generally a terrible station. Therefore the first class lounge is not as bad as the rest of the station. However, anyone can put a few sofas and a tv in a room.
  • Brian O.
    Brian OwensDecember 9, 2012
    Virgin lounge a la heathrow airport it ain't so don't set your expectations too high. But u can get a cuppa and a drink etc. I would not plan to spend too much time here!
  • Drew C.
    Drew CrecenteNovember 14, 2012
    Quite nice actually. Try and travel the States by train and maybe you'll have more appreciation for the niceties here!
  • Steven M.
    Steven MorrisNovember 13, 2012
    Pretty bust on a evening before 'off peak' kicks in at 7pm. Be prepared to stand!
  • John
    JohnOctober 26, 2012
    Been here 50+ times
    Don't be deterred by beady eyes when you are loading up on the free goodies. See it as payback for the forever rising rail fares.
  • John
    JohnOctober 17, 2012
    Been here 50+ times
    Load of first class thickos in here who sit in the quiet zone and use their mobile phones. Arghh!
  • Liam M.
    Liam McFarlaneSeptember 10, 2012
    Better than the main station. Free drinks and snacks.
  • Daniell M.
    Daniell MorriseyMay 28, 2012
    Been here 25+ times
    Toilets always blocked and out of order!
  • Mike R.
    Mike RussellMay 22, 2012
    Views of many north London tower blocks can be enjoyed from here.
  • Robert W.
    Robert WongApril 9, 2012
    Well can't complain its away from ghetto masses downstairs
  • Vicky M.
    Vicky MoorcroftApril 4, 2012
    Closes at 23.00 but if you're getting the Caledonian Sleeper you should be able to board by then.
  • Timothy H.
    Timothy HitchFebruary 23, 2012
    Very busy now. Very friendly staff.
  • Joanne W.
    Joanne WattsFebruary 22, 2012
    V small glasses of wine but nice snacks
  • Chris D.
    Chris DaviesJanuary 24, 2012
    Been here 5+ times
    Compared to the main concourse at Euston, the lounge is great.
  • Lissa K
    Lissa KNovember 30, 2011
    Been here 5+ times
    You may see someone famous, we saw King of the Diddy Men, Ken Dodd :) x
  • Shamir P.
    Shamir PatelOctober 21, 2011
    Don't accept Virgin Amex Black for entry
  • Tim R.
    Tim ReidOctober 3, 2011
    Standard class is the same cabin as first, they just fold up the top bunk. Quiet nights you get cabin to yourself anyway.
  • Will
    WillAugust 9, 2011
    Doesn't open until 7am which is not much use if your train is before then!
  • Zack Y.
    Zack YoungJuly 30, 2011
    All they serve is biscuits on Saturday. What a fail!
  • Loopylily
    LoopylilyJuly 18, 2011
    They let chavs in here.
  • Loopylily
    LoopylilyJuly 18, 2011
    Wrap up warm, they have the air-con on arctic setting.
  • Simon C.
    Simon CrowtherJuly 9, 2011
    Just a little better then the grim main station area.
  • Darcy M.
    Darcy MooreJuly 2, 2011
    Charge your devices Read more
  • Richard T.
    Richard TanswellJuly 1, 2011
    Been here 10+ times
    Coffee good. Men's toilets stink!
  • Andrew M.
    Andrew McCurdyJune 9, 2011
    Been here 10+ times
    Smile and say hello to the person sitting next to you. See the shock on their face.
  • Error C.
    Ignore the miserable people. The place is fine. Find the secret jacuzzi behind the fire exit door over to the far left. X
  • Jimmy R.
    Jimmy RiggsJune 3, 2011
    Take as many free drinks as u can get!
  • Paul C.
    Paul CourtMay 21, 2011
    Coffee surprisingly good for a machine!!
  • Claire I.
    Claire IngoMay 17, 2011
    Yup - red wine nasty!!! Nuts m raisins take away the worst of it tho ;-/
  • Craig Le Grice
    Craig Le GriceMay 15, 2011
    Doesn't open until 1000 on Sundays. What a joke. Back down to the cold Stalin-esque concourse it is!
  • Alex B.
    Alex BighamMay 8, 2011
    Distinctly uninspiring. No food but free soft drinks
  • Aly K.
    Aly KassamApril 20, 2011
    Been here 5+ times
    Not a particularly luxurious place, but beats the grimness of the main concourse!
  • Scott G.
    Scott GMarch 30, 2011
    It's not bad, but does'nt seem worth it though.
  • Jem M.
    Jem MarshallFebruary 27, 2011
    Free hot and soft drinks, alcohol u have to pay for. Just how ur first class ticket as u come in. However not much space or seats especially with everyones cases.
  • Liam A.
    Liam AFebruary 17, 2011
    Red wine: vile. Coffee: actually not bad.
  • Liam A.
    Liam AFebruary 17, 2011
    Avoid the quiet zone. It's like a draughty hospital waiting room.
  • patrick b.
    patrick byrnesJuly 28, 2010
    rubbish wine and tiny glasses
  • Paul D.
    Paul DaleJuly 17, 2010
    The concourse level lounge is close at the weekend and the 1st floor lounge has no lift access an three flights of stairs!
  • Jon C.
    Jon CurnowFebruary 5, 2010
    Try to book adjacent cabins if travelling with friends & get the connecting door unlocked. It makes the cabins feel much bigger.
  • Mariana F.
    Mariana FilizolaAugust 25, 2015
    Ótimo serviço de bordo. Paisagens lindas em nosso trecho Londres-Edinburgh
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