west elm

West Elm

Furniture / Home Store · Chelsea
112 W 18th St (at 6th Ave.), New York, NY 10011, United States
Closed until 10:00 AM (Show more)
  • Mon–Sat
    • 10:00 AM–9:00 PM
  • Sun
    • 11:00 AM–7:00 PM
Credit Cards:
Yes (incl. American Express)

Based on 109 votes

People like this place

  • What you need to know
    Kaitlin M.
    "Amazing furniture."(6 Tips)
    Jesse L.
    "Public bathroom and water fountain make it an urban oasis!"(3 Tips)
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  • Popular

23 tips and reviews.

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  • all tips and reviews
  • great value
  • furniture
  • couches
  • Sonia G.

    If you have a student id still it is 15 % off

    Sonia Grobman · March 5
  • Jess S.

    Rebecca is amazing! Ask for her

    Jess Seilheimer · February 18
  • aisha b.

    Affordable chic furniture that's really nice

    aisha baiocchi · January 19
  • Léna Le Rolland

    Staff are super nice

    Léna Le Rolland · October 25, 2014
  • Stefeni J.

    Terrible customer service. Delivery dates are all wrong. Overpriced low quality furniture.

    Stefeni Jung · October 5, 2014
  • Racked

    Bypass the rows of furniture home goods and head to the back of the West Elm store in Chelsea to get to the bathroom. It's clean and super convenient. [Best In-Store Bathrooms in NYC]

    Racked · November 4, 2013
  • may

    Rude staff giving me attitude..

    may · July 21, 2013
  • qwertney

    West Elm is my go-to store for terrarium and plant containers (and inspiration). Although their succulent selection is robust, it's often poor quality. They sell nice air plants and pots.

    qwertney · June 24, 2013
  • Kaitlin M.

    Amazing furniture. Staff are really slow!

    Kaitlin McIntyre · May 6, 2013
  • Athena T.

    The staff here is very helpful and patient

    Athena Thomas · March 6, 2013
  • Rohini R.

    Great furniture, awful staff

    Rohini Regunathan · November 4, 2012
  • Nick B.

    Bought some bench stools from here that have worked out OK. Couches were a bit Meh.

    Nick Burto · October 4, 2012
  • Linda W.

    They have treats for your pup!

    Linda Wang · July 25, 2012
  • Diana M.

    Today is the last day on side tables sale. 20 percent. Nabbing a few for my clients.

    Diana Mui · July 23, 2012
  • Jesse L.

    Public bathroom and water fountain make it an urban oasis!

    Jesse Lash · June 23, 2012
  • Alexis T.

    Ask for furniture advice from Sarah Hatch or Parker. Both of 'em are insightful, fun & genuine (they won't try to up$ell you!)

    Alexis Tirado · February 5, 2012
  • Joe Z.

    They never have enough people working on the weekends. Good luck getting help.

    Joe Ziemer · January 28, 2012
  • PAt B.

    Don't talk to the mustachioed, long haired manager with glasses. His people skills are terrible and he will make you want to drop a mid-century terrarium over his head to get him to shut the eff up.

    PAt B resing · January 8, 2012
  • Nabeel

    Come here to get ideas on how to decorate your home

    Nabeel · August 14, 2011
  • nik p.

    Neat stuff, decent prices.

    nik poon · August 13, 2011
  • Casa Diseno

    West Elm is one of our favorite showrooms for affordable modern finds! We recommend touring the showrooms once before searching for your needs. You will find much more than you expected :o)

    Casa Diseno · June 21, 2011
  • Steven C.

    Come just for the AC and sit for awhile...

    Steven Cobb · September 24, 2010
  • chip g.

    great customer service...and good deals on floor models!

    chip garner · March 7, 2010

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