west elm

West Elm

Furniture / Home Store
Chelsea, New York
  • Kaitlin M.
    "Amazing furniture."(6 Tips)
    "... Chelsea to get to the bathroom. It's clean and super convenient. [Best..."(3 Tips)
23 Tips and reviews
  • great value
  • furniture
  • couches
  • apartments
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  • lily m.
    lily meyerDecember 6, 2015
    West Elm has some different inventory than West Elm Market (in DUMBO), so exchanges between the two may not be possible FYI.
  • Sonia G.
    Sonia GrobmanMarch 5, 2015
    If you have a student id still it is 15 % off
  • Jess S.
    Jess SFebruary 18, 2015
    Rebecca is amazing! Ask for her
  • aisha b.
    aisha baiocchiJanuary 19, 2015
    Affordable chic furniture that's really nice
  • Léna Le Rolland
    Léna Le RollandOctober 25, 2014
    Staff are super nice
  • Stefeni J.
    Stefeni JungOctober 5, 2014
    Terrible customer service. Delivery dates are all wrong. Overpriced low quality furniture.
  • Racked
    RackedNovember 4, 2013
    Bypass the rows of furniture home goods and head to the back of the West Elm store in Chelsea to get to the bathroom. It's clean and super convenient. [Best In-Store Bathrooms in NYC]
  • may
    mayJuly 21, 2013
    Rude staff giving me attitude..
  • qwertney
    qwertneyJune 24, 2013
    West Elm is my go-to store for terrarium and plant containers (and inspiration). Although their succulent selection is robust, it's often poor quality. They sell nice air plants and pots.
  • Kaitlin M.
    Kaitlin McIntyreMay 6, 2013
    Amazing furniture. Staff are really slow!
  • Athena T.
    Athena ThomasMarch 6, 2013
    The staff here is very helpful and patient
  • Rohini R.
    Rohini RegunathanNovember 4, 2012
    Great furniture, awful staff
  • Nick B.
    Nick BurtoOctober 4, 2012
    Bought some bench stools from here that have worked out OK. Couches were a bit Meh.
  • Linda W.
    Linda WangJuly 25, 2012
    They have treats for your pup!
  • Diana M.
    Diana MuiJuly 23, 2012
    Today is the last day on side tables sale. 20 percent. Nabbing a few for my clients.
  • Jesse L.
    Jesse LashJune 23, 2012
    Public bathroom and water fountain make it an urban oasis!
  • Alexis T.
    Alexis TiradoFebruary 5, 2012
    Been here 5+ times
    Ask for furniture advice from Sarah Hatch or Parker. Both of 'em are insightful, fun & genuine (they won't try to up$ell you!)
  • Joe Z.
    Joe ZiemerJanuary 28, 2012
    Been here 5+ times
    They never have enough people working on the weekends. Good luck getting help.
  • PAt B.
    PAt B resingJanuary 8, 2012
    Don't talk to the mustachioed, long haired manager with glasses. His people skills are terrible and he will make you want to drop a mid-century terrarium over his head to get him to shut the eff up.
  • Nabeel
    NabeelAugust 14, 2011
    Come here to get ideas on how to decorate your home
  • Casa Diseno
    Casa DisenoJune 21, 2011
    West Elm is one of our favorite showrooms for affordable modern finds! We recommend touring the showrooms once before searching for your needs. You will find much more than you expected :o)
  • Steven C.
    Steven CobbSeptember 24, 2010
    Been here 5+ times
    Come just for the AC and sit for awhile...
  • chip g.
    chip garnerMarch 7, 2010
    great customer service...and good deals on floor models!
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