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Westin Michigan Avenue

Hotel · Streeterville
909 N Michigan Ave (at E Delaware Pl), Chicago, IL 60611, United States
Open until Noon (Show more)
  • Mon–Sun
    • Midnight–Noon
Credit Cards:
Yes (incl. American Express)

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Based on 137 votes

People have mixed feelings about this place


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  • What you need to know
    Elizabeth G.
    "Beds are super comfy & great people watching in the lobby (NHL &..."(4 Tips)
    Bruce C.
    "Great view from top floor meeting room."(4 Tips)
    Stacy G.
    "See Lisa at the Spa- heavenly!"(2 Tips)
    Nick S.
    "Excellent service and staff!"(10 Tips)
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70 tips and reviews.

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  • scenic views
  • comfortable
  • spa
  • good service
  • people watching
  • hotel
  • elevators
  • dinner
  • lakes
  • Lindsey H.

    Great location across the street from the John Hancock tower and amazing shopping, however rooms felt a little dated compared to Westins in other major markets. Old dark furniture needs to be refreshe

    Lindsey Hogan · August 19
  • Nate L.

    Great location. Parking is $60 per night- yikes! They put us in a room next to construction but the manager was very kind about it afterwards.

    Nate Lawler · July 16
  • Chris C.

    Highly recommended ... simplicity, just enough.

  • Sam W.

    Centrally located on the MagMile, I recommend either the Grill on the Alley if you're looking for healthier cuisine or Cheesecake Factory for a more varied selection. Family friendly, too.

    Sam Wakim · March 8
  • Brian S.

    Nice staff. Rooms really need a renovation, but apparently that's in the works.

    Brian Strauss · February 25
  • Matt H.

    Rooms are severely outdated considering the price. Would never stay again.

    Matt Heckler · February 18
  • Wendy A.

    Simply an awesome central location! Staff a great! Especially the security dept. Professional and efficient when I lost my phone at the hotel.

    Wendy A. · January 11
  • Rodolfo U.

    We stayed 6 days and they didn't sweep por vacuum the room

    Rodolfo Umana · January 4
  • Dana J.

    Can't argue with the location for tourists, but I wish they didn't spray so much air freshener or scent in the lobby?

    Dana Jensen · December 16, 2014
  • DJ LORi

    Head man of on-duty parking (not staff nor manager Peter) is horribly rude, very arrogant and disruptive when you speak. I spin at Westin annually at Christmas and have the same problem every year.

    DJ LORi · December 11, 2014
  • Wendy A.

    Love this hotel! The location is fabulous, right in Michigan Avenue. Lots if shopping options around and the Cheesecake Factory across the road! 🍃😍

    Wendy A. · October 31, 2014
  • Horace W.

    Beds from Heaven!

    Horace Wormely · August 31, 2014
  • Jennifer S.

    Friendly staff. Comfortable rooms. Can't beat the location. Close to everything!

    Jennifer Searl · July 6, 2014
  • SityGrl .

    Rooms need to be redone. The lobby looks fabulous...but rooms are outdated and old.

    SityGrl 💜 · February 26, 2014
  • Cheapism

    this hotel is only 20 minutes from downtown Chicago. check out the Pullman room that starts at $80 a night. Read more:

    Cheapism · November 12, 2013
  • Ali R.

    Running shores for $5 is worth it and be sure to ask for "make a green choice"...worth the SPG points, even though there are better hotels out there

    Ali Raza · October 15, 2013
  • Ali R.

    Depressing rooms, if you are with a family maybe its OK but go to W lakeshore instead! Not staying here again...ever!

    Ali Raza · October 14, 2013
  • Lisa H.

    Slow valet- park around the corner to save money and time

    Lisa Hagan · October 4, 2013
  • Kimberly H.

    Shockingly kind of dumpy for a Westin. Time for a renovation.

    Kimberly Ho · August 15, 2013
  • Maura M.

    Don't stay on the 15th floor. There's a wedding reception on the 16th floor and the base is keeping up our family. Apparently they can go til midnight. I'll never stay here again

    Maura M · August 11, 2013
  • B S.

    Rooms r old, housekeeping staff r beyond noisy, front desk r passive aggressive. .. the only thing this hotel has going for it is the location. .

    B Stoeva · July 31, 2013
  • Stacy G.

    See Lisa at the Spa- heavenly!

    Stacy Graiko · July 17, 2013
  • Amber W.

    Terrible customer service, mediocre rooms. You can definitely find someplace better than this

    Amber Webb · June 23, 2013
  • Elizabeth G.

    Beds are super comfy & great people watching in the lobby (NHL & MLB players). I love the scent pumped into the elevators & lobby!

    Elizabeth G · June 11, 2013
  • Wendy A.

    Love this hotel, so central and convenient!

    Wendy A. · May 30, 2013
  • Bathilda H.

    Not impressed. They make you drive around the corner from the entrance to drop off your car. Are we suppose to lug our stuff back to the entrance? Not worth the valet rate. Outdated. I'm a SPG member.

    Bathilda H · March 9, 2013
  • Cheng T.

    Amazing location!!!!

    Cheng Telen-Estrada · February 11, 2013
  • Michael T.

    A very Noisy hotel can't sleep in the afternoon. Dog barking, noisy housekeeping doors banging

    Michael Tan · January 1, 2013
  • Zilla H.

    I love the aroma of this place at the front desk area.

    Zilla Hayashi · December 28, 2012
  • Farren J.


    Farren James · October 21, 2012
  • Bobby S.

    Don't normally leave negative tips but if it wasn't for the fact I prepaid, I would change to the Sofitel. The rooms are well overdue for refurbishment.

    Bobby Sciacchitano · October 19, 2012
  • Rebecca F.

    Location's FAB~Staff's wonderful~Bed's are comfy..But between the paper-thin walls & 2" gaps under the doors, sleep is next to IMPOSSIBLE since you can hear COMPLETE conversations & EVERYTHING else!!

    Rebecca Fields-Bliler · August 5, 2012
  • ryan F.

    Only onsite parking option is valet service at $59 a day +taxes and tips.... Garage a block away is $40 a day, which is a little easier to swallow!

    ryan F · July 28, 2012
  • Jacob S.

    Subpar pillows. Too small and flimsy.

    Jacob Smith · July 5, 2012
  • Jotek P.

    Best place to stay in Chicago!!

    Jotek Pangyarihan · May 12, 2012
  • Carol J.

    Always hot MLB NFL players hanging!

    Carol Johnson · May 11, 2012
  • Tasha S.

    Nice free WiFi :(

    Tasha Stinnette · April 7, 2012
  • Lisa C.

    Most Westins are dog friendly - even bring free dog beds to your room!

    Lisa Cole · March 1, 2012
  • Tavares O.

    Stayed in the King suite, flat screen, fridge but no microwave. Alright overall.

    Tavares Oliver · February 21, 2012
  • Bunny P.

    Rooms are ok but terrible noise coming from housecleaning! They slam the doors all day all night! Arrrggghh....

    Bunny Pontila · January 24, 2012
  • Diane L.

    1505 is a sweet suite. Great views of mag mile.

    Diane Lauer · December 29, 2011
  • Mayur B.

    Cheese Cake Factory@N Michigan Ave... Nostalgia!!!

    Mayur Batra · December 11, 2011
  • Ally R.

    Heavenly beds 

    Ally Rose · December 7, 2011
  • Patty W.

    Good location. Opposite best buy. Apple store just 2 blocks away.

    Patty Wong · October 9, 2011
  • Matt H.

    Nice hotel, but check-in process is slow

    Matt Humphrey · September 15, 2011
  • Scot

    The beds are comfortable.

    Scot · September 11, 2011
  • Jennifer S.

    American Girl Doll package had a bed a pjs for G's doll! So cute

    Jennifer Scola · September 2, 2011
  • Beth Y.

    Odd numbered rooms have view of the lake!

    Beth Young · June 26, 2011
  • mary z.

    Make sure you tell the front desk not to leave your check out receipt wrapped around your door handle so everyone in the hallway can see who is in the room. Serious security concern.

    mary zobrak · June 22, 2011
  • Sherry F.

    The 4th floor has a new Spa! Really loved the service and staff was super-friendly. Would definately recommend!

    Sherry Falzone · June 11, 2011

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