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Starwood Preferred Guest® (SPG)

Westin Michigan Avenue

Streeterville, Chicago
  • Elizabeth G.
    "Beds are super comfy & great people watching in the lobby (NHL &..."(5 Tips)
    Bruce C.
    "Great view from top floor meeting room."(4 Tips)
    Stacy G.
    "See Lisa at the Spa- heavenly!"(2 Tips)
    Nick S.
    "Excellent service and staff!"(10 Tips)
71 Tips and reviews
  • scenic views
  • comfortable
  • spa
  • good service
  • people watching
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  • Recent
  • Dominic M.
    Dominic MartinoDecember 13, 2015
    Nice hotel.. Great location.. LOVE Grill on the Alley which is connected to hotel...BUT!!!! Do Not Agree about comfortable beds.. Complete lie.. If you like sleeping on the floor this is the place.!
  • Sam W.
    Sam WakimMarch 8, 2015
    Centrally located on the MagMile, I recommend either the Grill on the Alley if you're looking for healthier cuisine or Cheesecake Factory for a more varied selection. Family friendly, too.
  • Wendy A.
    Wendy A.January 11, 2015
    Simply an awesome central location! Staff a great! Especially the security dept. Professional and efficient when I lost my phone at the hotel.
  • Lindsey H.
    Lindsey HoganAugust 19, 2015
    Great location across the street from the John Hancock tower and amazing shopping, however rooms felt a little dated compared to Westins in other major markets. Old dark furniture needs to be refreshe
  • Cheapism
    CheapismNovember 12, 2013
    this hotel is only 20 minutes from downtown Chicago. check out the Pullman room that starts at $80 a night. Read more:
  • Rebecca F.
    Rebecca Fields-BlilerAugust 5, 2012
    Location's FAB~Staff's wonderful~Bed's are comfy..But between the paper-thin walls & 2" gaps under the doors, sleep is next to IMPOSSIBLE since you can hear COMPLETE conversations & EVERYTHING else!!
  • Wendy A.
    Wendy A.October 31, 2014
    Love this hotel! The location is fabulous, right in Michigan Avenue. Lots if shopping options around and the Cheesecake Factory across the road! 🍃😍
  • Ali R.
    Ali RazaOctober 15, 2013
    Running shores for $5 is worth it and be sure to ask for "make a green choice"...worth the SPG points, even though there are better hotels out there
    Downvoted 1 day ago
  • Nate L.
    Nate LawlerJuly 16, 2015
    Great location. Parking is $60 per night- yikes! They put us in a room next to construction but the manager was very kind about it afterwards.
  • ryan F.
    ryan FJuly 28, 2012
    Only onsite parking option is valet service at $59 a day +taxes and tips.... Garage a block away is $40 a day, which is a little easier to swallow!
  • Elizabeth G.
    Elizabeth GJune 11, 2013
    Beds are super comfy & great people watching in the lobby (NHL & MLB players). I love the scent pumped into the elevators & lobby!
  • Sherry F.
    Sherry FalzoneJune 11, 2011
    The 4th floor has a new Spa! Really loved the service and staff was super-friendly. Would definately recommend!
  • Jenna P.
    Jenna PetAugust 19, 2010
    Claudio at the front desk is awesome. Got us moved from a room neighboring an obnoxiously loud family lickety split into a private corner room. Thanks, C!
  • Heather O.
    Heather O'NealJanuary 13, 2011
    I recommend trying other hotels...this one is more show than Go. Lots of mistakes, shredded internet cord, amenities were not working (i.e. safe & iron)....
  • Jacqui
    JacquiMay 30, 2011
    Had a great time. Great location. Very friendly. No issues at all. Would def stay here again.
  • Jennifer S.
    Jennifer SearlJuly 6, 2014
    Friendly staff. Comfortable rooms. Can't beat the location. Close to everything!
  • Nick S.
    Nick SchluesslerMarch 14, 2011
    Excellent service and staff! One.of the best hotels I have stayed at to date.
  • Lisa C.
    Lisa ColeMarch 1, 2012
    Most Westins are dog friendly - even bring free dog beds to your room!
    Downvoted 1 day ago
  • Maura M.
    Maura MAugust 11, 2013
    Don't stay on the 15th floor. There's a wedding reception on the 16th floor and the base is keeping up our family. Apparently they can go til midnight. I'll never stay here again
  • Dana J.
    Dana JensenDecember 16, 2014
    Can't argue with the location for tourists, but I wish they didn't spray so much air freshener or scent in the lobby?
  • mary z.
    mary zobrakJune 22, 2011
    Make sure you tell the front desk not to leave your check out receipt wrapped around your door handle so everyone in the hallway can see who is in the room. Serious security concern.
  • indah p.
    indah purnamaAugust 21, 2010
    Got all hyped up because of the brand, the location and great price ($199+tax per night) - excluding parking. But quickly disappointed by the room. It's old. it smells. May wanna go somewhere else.
  • Patty W.
    Patty WongOctober 9, 2011
    Good location. Opposite best buy. Apple store just 2 blocks away.
  • Lee F.
    Lee ForkenbrockMarch 27, 2010
    Love this Westin. We stay here every time we are in downtown Chicago.
  • Bobby S.
    Bobby SciacchitanoOctober 19, 2012
    Don't normally leave negative tips but if it wasn't for the fact I prepaid, I would change to the Sofitel. The rooms are well overdue for refurbishment.
  • Mike D.
    Mike DavisJanuary 12, 2011
    The 01 rooms in the west tower are larger rooms.
  • Brian S.
    Brian StraussFebruary 25, 2015
    Nice staff. Rooms really need a renovation, but apparently that's in the works.
  • Kasey M.
    Kasey M.February 11, 2010
    You'll never know who you'll meet in the lobby... =)Can't wait to stay here in Sept!
  • Pam C.
    Pam CharneyMay 14, 2011
    Nice room, bigger than most. But view? None. Check in staff? Not helpful, but then it was late,
  • Wendy A.
    Wendy A.May 30, 2013
    Love this hotel, so central and convenient!
  • Chris C.
    Chris Chin LeeMay 9, 2015
    Highly recommended ... simplicity, just enough.
  • B S.
    B StoevaJuly 31, 2013
    Rooms r old, housekeeping staff r beyond noisy, front desk r passive aggressive. .. the only thing this hotel has going for it is the location. .
  • Michael T.
    Michael TanJanuary 1, 2013
    A very Noisy hotel can't sleep in the afternoon. Dog barking, noisy housekeeping doors banging
  • Tavares O.
    Tavares OliverFebruary 21, 2012
    Stayed in the King suite, flat screen, fridge but no microwave. Alright overall.
  • Farren J.
    Farren JamesOctober 21, 2012
  • Lee F.
    Lee ForkenbrockMarch 28, 2010
    Just be aware that parking is $53 per day here.
  • Bunny P.
    Bunny PontilaJanuary 24, 2012
    Rooms are ok but terrible noise coming from housecleaning! They slam the doors all day all night! Arrrggghh....
  • SityGrl ✈.
    SityGrl ✈️☕️💄February 26, 2014
    Rooms need to be redone. The lobby looks fabulous...but rooms are outdated and old.
  • Beth Y.
    Beth YoungJune 26, 2011
    Odd numbered rooms have view of the lake!
  • Zilla H.
    Zilla HayashiDecember 28, 2012
    I love the aroma of this place at the front desk area.
  • Bathilda H.
    Bathilda HMarch 9, 2013
    Not impressed. They make you drive around the corner from the entrance to drop off your car. Are we suppose to lug our stuff back to the entrance? Not worth the valet rate. Outdated. I'm a SPG member.
  • Michael Z.
  • Mayur B.
    Mayur BatraDecember 11, 2011
    Cheese Cake Factory@N Michigan Ave... Nostalgia!!!
  • DJ LORi
    DJ LORiDecember 11, 2014
    Head man of on-duty parking (not staff nor manager Peter) is horribly rude, very arrogant and disruptive when you speak. I spin at Westin annually at Christmas and have the same problem every year.
  • Bruce C.
    Bruce ColeJanuary 28, 2010
    Great view from top floor meeting room.
  • Rodolfo U.
    Rodolfo UmanaJanuary 4, 2015
    We stayed 6 days and they didn't sweep por vacuum the room
  • Diane L.
    Diane LauerDecember 29, 2011
    1505 is a sweet suite. Great views of mag mile.
  • Jotek P.
    Jotek PangyarihanMay 12, 2012
    Best place to stay in Chicago!!
  • Matt H.
    Matt HecklerFebruary 18, 2015
    Rooms are severely outdated considering the price. Would never stay again.
  • Ivam Jr
    Ivam JrNovember 30, 2010
    Very disorganized, they make mistakes all the time and the service is another issue.... I don't recommend that you stay here!
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