Starwood Preferred Guest® (SPG)

Sheraton Maui Resort & Spa

Hotel and Resort
Maui County
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8.0/10
223
ratings
  • Tips
    Aeroplan Canada Inc.
    "Amazing snorkeling and great nightly "Black Rock" dive show!"(17 Tips)
    M.D
    "Breakfast buffet is awesome."(4 Tips)
    Feisty D.
    "path along the beach to Whalers Village"(2 Tips)
    Betty
    "Buildings 4 & 6 have amazing views of the ocean/black rock."(10 Tips)
Tips and Reviews icon69 Tips and reviews
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  • yrummy
    yrummyJune 20, 2012
    Lovely staff all over. Expensive food @Black Rock. Cliff dive bar has AMAZING chili cheese wedges & smoothies. Beach out the front is gorgeous but $45 to hire a cabana lounge :-/ steeep!
  • Darby S.heart icon on user image
    Darby SiebenFebruary 20, 2017
    Been here 10+ times
    A room in the Moana section have great views and are much quieter in the evening. Long walk and 3 elevator rides to get to them though.
  • Feisty D.
    Feisty DPJuly 16, 2013
    Been here 10+ times
    Buy groceries and stock up then have yourself a BBQ along the small beaches on the highways! They provide public grills and tables!! Beautiful way to catch sunset and beach time!!
  • Beach Vacations F.
    Great place to stay on the best side of the island of Maui. Fantastic beach and right next to Black Rock which is known for great snorkeling. Read more
  • Jackson
    JacksonJuly 1, 2013
    Been here 5+ times
    Ask for a room in building 2 (Lahaina Hale). Rooms are larger than the other buildings and still have an ocean view. Also, close to the Parking Structure and Valet.
  • Kaitlyn M.heart icon on user image
    Kaitlyn MatyuchJuly 8, 2016
    This is a beautiful place to stay! There are so many great things about this place it is hard to just pick a few.
  • Nate L.heart icon on user image
    Nate LawlerAugust 1, 2017
    We enjoyed our stay. Amazing beach. Staff is helpful. We read the resort was tired but didn't walk away with the same feeling.
  • Betty
    BettyMay 19, 2013
    No to the breakfast buffet. Valet free for all plats, although the parking structure is conveniently close. Buildings 4 & 6 have amazing views of the ocean/black rock.
  • Maui Hawaii
    Maui HawaiiOctober 13, 2012
    A great location. Black Rock Terrace has great food. Cliff Dive Bar should be kept a bar (food was meh.) You'll save money buying DVD's rather than renting in-room movies. Read more
  • Maui Hawaii
    Maui HawaiiSeptember 6, 2014
    Better views high up, but closer to pool and beach on ground level. Obvious but important decision.
  • Heather H.heart icon on user image
    Heather HoeraufFebruary 2, 2014
    Been here 5+ times
    Great spg customer service! Having a fabulous 8 nt stay. Tip.. If spg platinum definitely upgrade to full buffet!
  • Ryan S.
    Ryan SettlesJune 13, 2014
    Happy hour 3-5 at The Cliff Dive Bar. $8 specialty drinks. No complaints! Awesome resort.
  • Saverio R.
    Saverio RinaldiNovember 30, 2010
    Great location for a night dive at black rock. Enter on north side and follow the shore, look for octopus, eels and turtles. Lots more if you know where to look.
  • Anthony S.
    Anthony SchrauthOctober 19, 2013
    Take a 10 minute walk to Whaler's Village for some great restaurants and to stock up on sunscreen, snacks, and alcohol at the ABC Store.
  • Christopher B.heart icon on user image
    Christopher BuckleyJuly 7, 2017
    Been here 10+ times
    You need to check out with the same number of towel cards they issued to you at check-in to avoid a towel fee
  • yrummy
    yrummyJune 20, 2012
    Wifi is $13/day! There are a few computers near black rock 2 use though. Keep an eye out for the crazy frogs around the ponds @night!
  • Feisty D.
    Feisty DPJuly 16, 2013
    Been here 10+ times
    Take the path along the beach to Whalers Village for great shopping and eating!!! It's only a 8 minute scenic walk!!
  • Sheryl C.
    Sheryl ClouseMay 22, 2011
    Been here 10+ times
    Awesome resort with amazing views. Get a room in the 400 block--5414 is amazing--great view of black rock and beach.
  • Ramon R.
    Ramon Rodriguez CruzOctober 25, 2014
    Nice Beach and pool area. The hotel can benefit from some remodeling.
  • Dennis B.heart icon on user image
    Dennis BartaOctober 15, 2015
    Pool staff is amazing! They bring around treats throughout the day!
  • Jose H.
    Jose HernandezJanuary 14, 2014
    Fantastic place. Excellent breakfast buffet.
  • Tugra G.heart icon on user image
    Tugra GöndenOctober 11, 2015
    Nice sunsets, good amenities, great breakfast
  • Trish
    TrishMay 4, 2011
    Been here 5+ times
    Ask to be put in a section close to the pool or main lobby. Otherwise u will have a trip just getting to the pool
  • Jared S.
    Jared SteffesJuly 18, 2011
    Food and drinks are very expensive, but the wailer is within walking distance an has many great food choices. Black Rock Seafood and Grill was very disappointing.
  • Shelley G.
    Shelley GaskeOctober 3, 2014
    Do you bathe in money? Then you are probably staying here. Enjoy the beach goers tromping by your front door endlessly!
  • Andrea W.
    Andrea WhiteMay 3, 2013
    Been here 5+ times
    Get pool/beach towels at the bell stand. You don't need your towel cards and they're open 24/7.
  • Michael S.
    Michael SimondsNovember 15, 2010
    Loved every minute of our stay. Because of its location, this would me my first choice any time I visit Maui.
  • Tom L.
    Tom LubarskyFebruary 26, 2011
    whale watching is incredible right from your room. building 6 id way far away and takes two elevators to get to the pool.
  • Hollie N.heart icon on user image
    Hollie NotterAugust 16, 2013
    Been here 5+ times
    As much as I love this facility.which is absolutely gorgeous! The customer service here Is really bad. The front desk doesn't know what they are doing and doesn't care about your needs. Not very frien
  • Joy A.heart icon on user image
    Joy AbsalonDecember 6, 2019
    Been here 5+ times
    Carpet is DISGUSTING. Entire place is in desperate need of updating. Not up to Sheraton standards!
  • Dr Jon W.
    Dr Jon WilhelmOctober 4, 2011
    Snorkeling at the black rock is great, and you can catch some cliff jumping too!
  • Producer L.
    Producer LifeNovember 19, 2011
    Been here 5+ times
    Great place but everything closes at 10-11!! Eat early and stock up on your drinks because it becomes a ghost town around 10:30pm
  • Sadik A.heart icon on user image
    Sadik Aydin PhotographySeptember 11, 2014
    Only two things you have to do in Maui; Relax and Enjoy! :)
  • Andrea H.heart icon on user image
    Andrea HernandezMay 5, 2013
    Cliff dives every night at sunset
  • Tugra G.heart icon on user image
    Tugra GöndenOctober 31, 2015
    Great breakfast, beautiful beach
  • Sadik A.heart icon on user image
    Peaceful and calm place. 40 minutes drive from airport.
  • M.D
    M.DAugust 28, 2013
    Breakfast buffet is awesome. Fresh Maui Pineapple. Yum~
  • Laura W.
    Laura Woodlock ParrSeptember 22, 2011
    Amazing resort with great grounds. Service and people are great!
  • Eddy B.heart icon on user image
    Eddy BDecember 27, 2014
    Big dislike. It has a nice pool and breakfast is good in the restaurant on 1st floor. But cons: checkin/checkout slow, getting to fitness center & parking Byzantine, bathroom shower is a handle, etc
  • Kevin M.
    Kevin MuiAugust 22, 2011
    Huge sea turtles can be found around black rock!
  • Hollie N.heart icon on user image
    Hollie NotterAugust 18, 2013
    Been here 5+ times
    Love the paddle boards!! So much fun!!
  • Dean C.heart icon on user image
    Dean CatcatFebruary 24, 2013
    Valet park even if you don't stay and get spoiled at black rock
  • Feisty D.
    Feisty DPJuly 16, 2013
    Been here 10+ times
    Purchase cheap beach toys from the stores near by. Rental is unnecessarily over-priced
  • Richard J.heart icon on user image
    Richard JhangJuly 20, 2013
    Turtles by the Black Rock. Go snorkel!
  • Nino A.
    Nino AwatapMay 29, 2013
    Cliff diving at sunset.
  • Aeroplan Canada Inc.
    Aeroplan Canada Inc.January 11, 2012
    Amazing snorkeling and great nightly "Black Rock" dive show! Read more
  • Patti S.heart icon on user image
    Patti SOctober 6, 2012
    Don't plan to arrive early, even Starwood gold level aren't given access to their room before the 3pm check in 
  • Wendi C.heart icon on user image
    Wendi CNovember 11, 2015
    Location is good
  • Courtney S.
    Courtney ShannonDecember 16, 2011
    Been here 5+ times
    Nice place, but the staff is always trying to up sell upgrades to you.
  • Kevin W.
    Kevin WhiteNovember 21, 2010
    Get an ocean view room. Great snorkeling at Black Rock - sea turtles!
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