very small rooms, old furniture, they keep the fridge locked !! Water kept outside which makes it hot & if u asked for ur free coffee they get very little milk that wont be even enuf for 1 full cup
I bought internet card for 30EGP ($5) and didn't work well,got one for free as compensation but internet was still slow,get a Data SIM card,charge with 20-50EGP(better get etisalat SIM card)better
Pool is a clean. They care for its water all night before open'n. Breakfast's a variety of local food & bakery products. Housekeepin' is excellent with high hygiene. Beachstaff is friendly.
The worst sheraton ever, very very poor setup for a 5 stars hotel, dosen't deserve 1/4 the price, I believe their last update was since egypt was a kingdom, do yourself a favour and go anywhere else.
Worst hotel in Alexandria ever ! Too crowded, small rooms, shitty food, unprofessional staff, rude receptionist and the entertance not suitable for who use foots to go around