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Starwood Preferred Guest® (SPG)

The Westin Pasadena

Hotel
Downtown Pasadena, Pasadena
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7.7/10
176
ratings
  • Stars
    Ranked #4 for hotels in Pasadena
  • Tips
    JT T.
    "... and compensated with a free upgrade."(2 Tips)
    Lexi
    "Comfy bed and delicious breakfast!"(2 Tips)
    Danny N.
    "This is a great dog friendly hotel!"(2 Tips)
    Claude H.
    "Great size plus a veranda with view overlooking Plaza Las Fuentes."(2 Tips)
Tips and Reviews icon41 Tips and reviews
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  • Julie H.heart icon on user image
    Julie HuangFebruary 28, 2017
    Dog friendly! But call ahead so they can prep a dog kit for your room. (we forgot this time around) Try to get floor 9 and above, better rooms. Wifi is free if you sign up for spg, which is also free.
  • Loretta A.
    Loretta ArenasJuly 18, 2015
    The pool is GREAT! Only $50 bucks a day for a cabana, there is a bar here open until 7.15 and food service can be delivered to you until 11 pm! Totally worth the price. Close to dining and shopping.
  • J J.
    J JOctober 25, 2012
    Been here 5+ times
    I am a Gold member of starwoods and honestly the rooms are smaller than expected. Overall the place is nice clean I would say 7 out of 10 . Good for a couple night stay
  • Dian H.heart icon on user image
    Dian HaryatyJune 19, 2014
    Been here 5+ times
    Ask for early check in esp if a SPG. Gold!. Was so tired after flying in from Australia, so happy did not have to wait until 3. Room service pricey but good food and lovely service.
  • Claude H.heart icon on user image
    Claude HarrisonDecember 7, 2016
    Been here 10+ times
    Ask for one of the rooms ending in 50. Great size plus a veranda with view overlooking Plaza Las Fuentes.
  • Glenn
    GlennDecember 14, 2012
    Been here 5+ times
    If they are booked up or don't have the room you reserved don't be afraid to ask for the governor's suite .. I've stayed in it once before under those circumstances
  • Barbara S.heart icon on user image
    Barbara StephensonNovember 11, 2021
    Been here 5+ times
    It's a decent work hotel, lots of outlets at the desk, warm shower, good water pressure- 24 hour fitness room.
  • Claude H.heart icon on user image
    Claude HarrisonDecember 7, 2016
    Been here 10+ times
    Heavenly Bed, Near highways, good restaurants nearby, excellent staff and service, good ribeye!
  • JT T.
    JT TurnbullMarch 16, 2014
    Surprised at the hotel you get for the price. Esp. when you scout out Priceline for last minute deals. Staff was disorganized at first, but they realized it and compensated with a free upgrade.
  • Kerry S.
    Kerry StratfordJuly 8, 2013
    Been here 5+ times
    Great hotel with nice rooms. Love the free shuttle anywhere in Pasadena. Bring your swimsuit.
  • William L.
    William LaiNovember 26, 2012
    Be sure to take advantage of the valet parking! The self park garage is run by the city and does not have in/out privileges.
  • D F.
    D FMarch 2, 2015
    Parking and breakfast and WiFi not included. If you sign up for membership they would waive Wi-Fi cost.
  • Steven V.
    Steven ValdezDecember 25, 2012
    You can rent New Balance brand workout clothes with shoes for $5.00 per stay.
  • Dian H.heart icon on user image
    Dian HaryatyJune 21, 2014
    Been here 5+ times
    Keep checking with front desk and specify repeatedly what you want fixed in room otherwise will not be done. They expected us to put up with stinky water on floor!!!!
  • Ava
    AvaAugust 26, 2014
    Really comfortable, good service, and excellent value.
  • Jay R.heart icon on user image
    Jay RodarteAugust 20, 2012
    Amazing stay at this beautiful and luxurious hotel even on a modest budget!
  • Danny N.
    Danny NguyenMay 27, 2012
    This is a great dog friendly hotel! No fees and in a great location!
  • Chaya D.
    Chaya DonneJune 16, 2012
    Been here 5+ times
    I love this hotel. Friendly staff, reasonable rates and such a gorgeous hotel room!
  • Bodarron L.
    Bodarron LNovember 28, 2013
    Been here 5+ times
    sign up for rewards program, free upgrades when available!
  • Gordon M.
    Gordon MeiMay 14, 2014
    free shuttle will take you anywhere. within reason. legit.
  • William L.
    William LaiNovember 27, 2012
    Get your laps in before an evening on Old Town @WestinPasadena! #SPGLife
  • Lexi
    LexiNovember 5, 2014
    Been here 5+ times
    Comfy bed and delicious breakfast!
  • Paul A.
    Paul ArceJuly 17, 2013
    Been here 5+ times
    Hotel is staff is awesome and the location is convenient.
  • Dian H.heart icon on user image
    Dian HaryatyJune 21, 2014
    Been here 5+ times
    Don't pick Green option if staying long term as ZERO housekeeping and amenities replaced. Not advised in detail at all but treated as idiot by service express.
  • Kevin W.
    Kevin WhiteNovember 21, 2010
    Perfect hotel to stay at when going out in downtown Pasadena. Free ride to the bars!
  • Stephanie S.
    Stephanie SherrillOctober 13, 2010
    Been here 10+ times
    The gym fills up by 5:45 in the mornings. If you want one of the machines come earlier or come after 7.
  • Island Bruinheart icon on user image
    Island BruinNovember 10, 2017
    Nice room, but it needs more chairs
  • Mary J.
    Mary JenkinsNovember 4, 2010
    It's an easy walk to Old Pasadena, just down Union St. Nice business district & loads of restaurants.
  • Jack S.
    Jack SallayAugust 25, 2012
    Some people online said that the place felt old. I don't agree. Great place downtown.
  • Lafreda W.
    Lafreda WattsAugust 30, 2014
    Love this Hotel Near everything
  • Eric L.
    Eric LeachJuly 29, 2012
    In a nice location, but this hotel is money hungry, $12 a day internet that is the same speed as dial up.
  • Jen M.
    Jen M-EJanuary 22, 2015
    Great location, comfy beds, but little to no water pressure (worst hotel shower possibly ever). Pay up to valet otherwise there's no ins & outs. No room service.
  • KS K.
    KS KoJuly 18, 2012
    Wanna have more towels at the pool side
  • Hels M.
    Hels MelluishNovember 5, 2010
    Been here 5+ times
    Try the berries and granola. Beyond amazing.
  • David G.
    David GriffinJune 1, 2010
    They have a really nice lounge; good place to chill and watch the news...
  • socalhappy.com s.
    The tomato soup is excellent !!!
  • Kaiser K.
    Kaiser KaiseraniNovember 27, 2012
    Been here 5+ times
    They treat you well here!
  • Roman
    RomanAugust 2, 2010
    Griffith Observatory, a worthwile half an hour ride from Pasadena.
  • Johnny C.
    Johnny CabreraFebruary 26, 2012
    try room with a view
  • Erica C.heart icon on user image
    Erica CamachoOctober 16, 2015
    Stay somewhere else.
  • Kevin J.heart icon on user image
    Kevin JohnsonDecember 11, 2015
    This hotel sucks
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