Starwood Preferred Guest® (SPG)

The Westin Indianapolis

Hotel and Event Space
Downtown Indianapolis, Indianapolis
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7.3/10
227
ratings
  • Tips
    Jason K.
    "Rooms with 09 have a nice view of Indiana Statehouse"(2 Tips)
    Yangzhi Z.
    "Self park does not have in-out privileges even if..."(2 Tips)
    Mike S.
    "Great service, staff, clean rooms, great location."(4 Tips)
    Tony P.
    "cool view from 11th floor"(2 Tips)
Tips and Reviews icon42 Tips and reviews
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  • Tony P.heart icon on user image
    Tony PurlerJanuary 29, 2016
    Very nice hotel. If it's in your price range go for it. Close to food etc. had a cool view from 11th floor of Lucas Oil Stadium just a block away.
  • John K.heart icon on user image
    John KirtlandMarch 13, 2017
    Great staff and excellent rooms. No problems at all
  • Tim F.
    Tim FisherDecember 7, 2012
    Been here 25+ times
    Darren in the club lounge & Eric at the front desk are the best! This property is well kept, clean and attended to, hats off to property management! Sky walk to convention center, stay warm!!
  • Phil R.
    Phil R.April 1, 2014
    Been here 10+ times
    Hotel is beautiful, especially after the renovation. Great showers, but you can't get in/out of the parking lot once you park.
  • Bonheart icon on user image
    BonNovember 30, 2019
    Been here 5+ times
    Pool open until 11 and 24 hr fitness center. It has that recognizable Westin-y scent from the moment you walk in. But what happened to the lobby 🍊🍋 water?
  • Traci T.heart icon on user image
    Traci TesterAugust 14, 2016
    Rooms are spacious and clean. Love the showers. The staff is wonderful!
  • Mike S.heart icon on user image
    Mike SchaeferAugust 8, 2014
    Been here 5+ times
    Great service, staff, clean rooms, great location. Awesome that Starbucks is located in the lobby area!
  • Brandie W.heart icon on user image
    Brandie WebbOctober 18, 2018
    Been here 5+ times
    Been here 3 days and the same trash has been in the hall ways. I finally picked it up. After first night you have to call them for coffee. Arrived late and no snacks in the room.
  • Kyle F.heart icon on user image
    Kyle FAugust 9, 2014
    Rooms are very spacious and clean. Central location. Would recommend.
  • Richard D.heart icon on user image
    Richard DragicevichOctober 17, 2020
    Nice rooms. Not a fan of their parking. It is downtown though and what can you do?
  • Danny S.
    Danny ScottenMay 24, 2011
    Been here 5+ times
    Great local Pub next door called Loughmillers. Great food, outdoor patio, live music & 4 square special.
  • Yangzhi Z.
    Yangzhi ZhaoAugust 15, 2011
    Been here 25+ times
    Self park does not have in-out privileges even if you're a hotel guest. So if you're planning on driving somewhere in the evening, just valet it, it'll be cheaper.
  • Angie B.heart icon on user image
    Angie BruceNovember 14, 2014
    Been here 5+ times
    Hands down the best bed I've ever slept in. It truly is Heavenly!
  • Amy C.heart icon on user image
    Amy CummingsDecember 19, 2018
    If you want early check-in, call same day in the morning.
  • Steve S.
    Steve SpikermansAugust 19, 2012
    Been here 5+ times
    The rooms are a bit smaller than other properties I've stayed at, even the disabled accessable rooms are a bit cramped.
  • B F.heart icon on user image
    B FMay 21, 2014
    Breathe easy - it's a smoke-free hotel!
  • Mike S.heart icon on user image
    Mike SchaeferAugust 7, 2014
    Been here 5+ times
    Excellent service! So very friendly staff!
  • Leyia C.
    Leyia CannonAugust 21, 2013
    Sheets smell like mildew. Water in bathtub doesn't drain. You have to pay to self park. Floors are stained. Have to come to Indy once a month for work & will be staying elsewhere next time!
  • Steve S.
    Steve SpikermansAugust 19, 2012
    Been here 5+ times
    It is connected to the Indiana Convention Center via a skywalk bridge, which is a plus.
  • Rosemary A.
    Rosemary AbendrothFebruary 11, 2012
    Really a very poorly managed Starwood property. If u r OK with Hampton inn style amenities then u will be fine. But if the W is your standard u will be very unhappy as I am
  • Nicholas H.heart icon on user image
    Nicholas HoiumFebruary 3, 2016
    Been here 5+ times
    Nightly rates are reasonable... because they nickel and dime for everything else. Why are we paying for Wifi still in 2016?
  • Travis S.
    Travis SteedMarch 24, 2011
    Been here 25+ times
    Don't forget to check out the Westin Fitness Center and indoor pool on the third floor.
  • Travis S.
    Travis SteedMarch 29, 2011
    Been here 25+ times
    There is a full breakfast buffet served in Shula's Steak House.
  • Tim
    TimJanuary 8, 2014
    What a shame. The Heavenly Bed is not the Heavenly Hotel. I'd give this place 1 star at best. Not your average Westin.
  • Chris A.heart icon on user image
    Chris AAugust 22, 2012
    Been here 5+ times
    Stay somewhere else. Everything here is overpriced but you don't get the benefit in your room. Doors slam, shower head doesn't work, room not overly big for the price.
  • v2Crystals.com
    v2Crystals.comJuly 17, 2013
    Visit Gary the concierge in the Club- such a sweetheart.
  • Todd C.
    Todd CaponiFebruary 29, 2012
    Been here 10+ times
    Don't pick up the water bottle in your room. They'll charge you just to pick it up. And, they send a maid up to check before taking it off your bill...because they don't trust their customers.
  • Jason K.
    Jason KennedyMay 23, 2012
    Been here 10+ times
    Rooms with 09 have a nice view of Indiana Statehouse
  • Michael C.
    Michael CorreaMay 19, 2011
    Been here 10+ times
    If they give you a room ending with 21 (i.e. 1521,1221), ask them to move you. These are awful, noisy rooms next to the constantly running elevators.
  • Brian W.
    Brian WhiteJuly 27, 2012
    Been here 5+ times
    The power went out. Still a great space.
  • Nicole C.heart icon on user image
    Nicole CraigJune 29, 2014
    There are much better options. The beds are uncomfortable. Decor is outdated. Parking too expensive. Won't be back.
  • Reed S.
    Reed SprunkMarch 22, 2011
    Been here 50+ times
    Free wireless in the lobby is now under SSID Westin_Lobby
  • The J.heart icon on user image
    The JenJuly 28, 2015
    Been here 10+ times
    Gen Con!!!!!!
  • Chip B.
    Chip BradfordSeptember 17, 2011
    No vending machines anywhere in the building in order to.facilitate self-fleecing via the in room mini bar. Not a fan of this. Fail!
  • Samantha M.
    Samantha MarinezMarch 9, 2012
    Been here 5+ times
    Have to pay for wireless per night
  • Manan K.
    Manan KakkarApril 22, 2013
    Been here 10+ times
    Small TV, no LodgeNet. Good lobby though. Meh.
  • Munawar L.
    Munawar LFebruary 13, 2013
    Been here 10+ times
    Bad service, torn towels in shower house keeping and service is very poor. Fail
  • Danny S.
    Danny ScottenMay 24, 2011
    Been here 5+ times
    Pub next door.
  • Evawyn
    EvawynAugust 18, 2012
    RUDE ASSS Front desk.. Black dude & a Jesus looking one... Save yourself an attitude and don't ask for a anime showtimes list! >:O
  • Laura G.
    Laura GOctober 29, 2011
    Been here 5+ times
    No bedbugs!
  • Thomas H.
    Thomas HorineMarch 1, 2012
    $20 for 2 days of wireless internet? No thanks. Ever. I'll use my phone with 4-G hotspot.
  • Carlos d.heart icon on user image
    Carlos da SilveiraSeptember 19, 2016
    Hermoso hotel muy bien atendido, servicio excepcional!
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