One of the few hotels where booking at another site creates an issue of conflicting reservations. Call ahead and confirm that the style of room you booked matches reservations not made on their site.
Ask for a balcony king. While there's not enough room to sit down, you'll be facing the sunrise in the morning. You can literally watch it from bed but you get better photos & a river glimpse outside.
They have video checkout and still-in-theater movies on TV here, but sub-par fast forward and rewind. So you can pause a movie but it's inconvenient to re-watch it.
Club lounge is supposed to be open until 10am, but you better show up before 9:30 if you want something. Everything is put away by 9:45. If you complain at the front desk, they will comp breakfast.
Gratuity is already added to your bill In Addition to service & delivery charges at the rate of 15%. Alert the server of your awareness & add another 5% if you're so inclined to kick it up a notch.
Room service in the book doesn't quite match reality. Example: room service sometimes closes at 10 pm though it clearly says 11. Place order by 9:30 to be safe. Read the menu carefully. Ask questions.
With free high-speed Wi-Fi, on-site dining and spacious accommodations, the newly renovated Sheraton Suites Old Town Alexandria will exceed your expectations. Located in historic Old Town, this hotel is walking distance to a wealth of attractions.