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Sheraton Suites Old Town Alexandria

Hotel and Event Space
Old Town North, Alexandria
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7.1/10
78
ratings
  • Tips
    Sabrina B.
    "right airport shuttle and don't trust the shuttle driver!"(5 Tips)
    Erika T.
    "nice — Club lounge"(2 Tips)
Tips and Reviews icon25 Tips and reviews
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  • Tinu A.
    Tinu Abayomi-PaulMarch 10, 2013
    Been here 5+ times
    One of the few hotels where booking at another site creates an issue of conflicting reservations. Call ahead and confirm that the style of room you booked matches reservations not made on their site.
  • Tinu A.
    Tinu Abayomi-PaulMarch 10, 2013
    Been here 5+ times
    Ask for a balcony king. While there's not enough room to sit down, you'll be facing the sunrise in the morning. You can literally watch it from bed but you get better photos & a river glimpse outside.
  • Tinu A.
    Tinu Abayomi-PaulMarch 10, 2013
    Been here 5+ times
    They have video checkout and still-in-theater movies on TV here, but sub-par fast forward and rewind. So you can pause a movie but it's inconvenient to re-watch it.
  • Erika T.
    Erika TaitAugust 29, 2019
    All suites is nice — Club lounge is good for free breakfast and happy hour snacks. Parking is pricey though ($32)
  • Tinu A.
    Tinu Abayomi-PaulMarch 10, 2013
    Been here 5+ times
    Nice sunrise. Even better from balcony king rooms facing East on floors 7 or above.
  • Tinu A.
    Tinu Abayomi-PaulMarch 10, 2013
    Been here 5+ times
    Though the service in room service is sometimes sketchy, from 6:30 am to 11 pm, they DO have it, and the food is good though they nickel & dime you.
  • Sabrina B.
    Sabrina BeachApril 15, 2013
    There are two Sheratons in the area. Make sure you get the right airport shuttle and don't trust the shuttle driver!
  • Clayton B.heart icon on user image
    Clayton BoslerDecember 3, 2019
    Location, comfortable (if a bit dated) rooms, very nice staff.
  • Jeff C.
    Jeff CooperAugust 13, 2011
    Club lounge is supposed to be open until 10am, but you better show up before 9:30 if you want something. Everything is put away by 9:45. If you complain at the front desk, they will comp breakfast.
  • Tinu A.
    Tinu Abayomi-PaulMarch 10, 2013
    Been here 5+ times
    Gratuity is already added to your bill In Addition to service & delivery charges at the rate of 15%. Alert the server of your awareness & add another 5% if you're so inclined to kick it up a notch.
  • AT&T
    AT&TSeptember 16, 2011
    Another great reason to stay here: AT&T Wi-Fi is one of the many amenities here for guests. It’s fast and easy to connect.
  • Tinu A.
    Tinu Abayomi-PaulMarch 10, 2013
    Been here 5+ times
    Room service in the book doesn't quite match reality. Example: room service sometimes closes at 10 pm though it clearly says 11. Place order by 9:30 to be safe. Read the menu carefully. Ask questions.
  • Tinu A.
    Tinu Abayomi-PaulMarch 10, 2013
    Been here 5+ times
    Order Too much food? There's both a refrigerator and microwave, though the refrigerator is not quite cold.
  • Tinu A.
    Tinu Abayomi-PaulMarch 10, 2013
    Been here 5+ times
    TV takes a few seconds to turn on. One in the bedroom, another in the separate living room.
  • West B.
    West BrownnJune 3, 2012
    Been here 10+ times
    When you come here you got to slide into those nice soft twink beds it's to die for darling .
  • Jack M.
    Jack MarshApril 27, 2012
    That ATT wireless mentioned in previous tip costs about $11 a day. No bargain.
  • Dr. B.
    Dr. BApril 15, 2013
    Lots of Carpet Fresh does not constitute a renovation....
  • Jun O.
    Jun OJune 11, 2012
    Theres a soda fountain in the concierge lounge
  • Jeanne Marie H.
    Don't use their airport parking service for locals. Shuttle is unreliable. We waited for 50 minutes.
  • William C.heart icon on user image
    William CapodannoJuly 18, 2015
    Disappointed. Hotel was showing some wear and tear and the room smelled of mildew
  • @itsthatsmith
    @itsthatsmithJuly 22, 2011
    Shuttle to the airport is 'always' free! #makemoves! #dwidlidwidi!
  • Nikita Q.
    Nikita QuieroApril 18, 2014
    Parking is a rip off...$22/day
  • tiy s.heart icon on user image
    tiy smithMay 7, 2015
    Don't stay here if you have an early flight. There is no early shuttle
  • Sofia P.
    Sofia PapastamelosMarch 7, 2013
    The hotel itself is pretty nice but the service is not very good.
  • Alberto M.
    Alberto MRSeptember 24, 2014
    Ya en mi hotel listo para arrancar mañana!!
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