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Sheraton Chicago O'Hare Airport

Hotel

Rosemont

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6.4^/10

151

ratings

"Shuttle took a long time to get us at airport."(3 Tips)
"The best foam pillows"(2 Tips)
"Club rooms can access to club lounge which is very convenient."(2 Tips)
"Comfortable beds, clean comfortable room."(5 Tips)

38 Tips and reviews

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Thurgood CoatsAugust 31, 2014
Been here 5+ times
Free parking in a parking garage very close by. Nice hotel for a conference or meetings. New, more strict policy regarding outside food and drink.
necip ozyucelJuly 12, 2015
Very close to airport. Free car park available in close carpark storey. Free wifi availability depending on room. Club rooms can access to club lounge which is very convenient. Rooms are cold.
Joel ReedJuly 1, 2014
As a Platinum SPG guy, this Sheraton is okay as far as they go. Bar prices are high, rooms are spacious and nice, beds comfy, amenities disappointing. Will try Westin next time.
Victor RodriguezAugust 11, 2015
Shuttle took a long time to get us at airport. Rooms are spacious. Great fitness center. Good food in restaurant.
Rick Garcia - SFSApril 20, 2019
Comfortable beds, clean comfortable room. As a frequent traveler, this the type of hotel i look forward to finding.
CarmenJanuary 26, 2015
The front desk staff are very nice: They called a shuttle for a woman who was at the wrong Sheraton. The people at the bar nice too
Stephanie MurphyNovember 16, 2016
Close to the airport, optional fee parkade very close to the hotel (or $20 in their lot), nice restaurant, clean comfortable and awesome pillows
Jen NelsonNovember 27, 2016
Been here 10+ times
If you need to download anything for your flight, good luck. Get the Premium Internet for streaming, but even that won't let you download movies to your device.
Amy GraffMarch 6, 2015
Rooms are huge and club room has snacks but that's about all this dated Embassy Suites turned Sheraton has goin'. Bartenders are rude and housekeeping is slow. Eat across the street at Harry Caray's.
Sofie FeregrinoJuly 8, 2017
The rooms are incredible. The bed amazing! And is noiseless!
Tammy WilhelmOctober 28, 2014
This is a post I made, on the Facebook page, regarding a response to a complaint I made. https://www.facebook.com/pages/Sheraton-Chicago-OHare-Airport-Hotel/125988880989?sk=posts_to_page
Christina KimMarch 3, 2012
Been here 5+ times
They jst renovated so rooms are super nice n ask for upgrade than u will get access to club lounge!~
Judy O'DwyerApril 30, 2013
Reminds me of Embassy Suites - nice size room/suite. Wish they had free WiFi.
BonFebruary 16, 2023
Been here 5+ times
Possible to get from hotel through security w/ pre check ✅ in :15 mins ⏱️
Evan[Bu]August 1, 2011
Been here 10+ times
This place feels, looks, and smells like an Embassy Suites. Unfortunately when you go downstairs for your complimentary breakfast, you will be given a giant reality check. Welcome to the Sheraton!
Brett SiksniusNovember 20, 2019
Free shuttle to the airport and a nice Club floor
Mike HoaglinMay 12, 2013
Free parking within walking distance: anywhere outside of the Sheraton lot!
Yuki MiaoMarch 1, 2015
the service is very nice, room is comfortable
CarmenJanuary 26, 2015
Spacious and elegant suites. The towels are old and small, the shower head is old and barely gives any water..
Lisa SpeesJuly 11, 2011
I had good service. Requested a room change due to road noise and was quickly accommodated.
Mark ColemanOctober 29, 2012
Service at the bar is incredibly slow. Bartender disappears for minutes. Protip order something high in alcohol as it will be awhile.
Paige GabertApril 21, 2012
Had some trouble with our room and Mark helped us out. Very nice guy.
FauKiL STieleMarch 11, 2011
The rooms here have so much room for activities !!
M.C. R.December 22, 2011
Don't worry they have both feather and foam pillows in the room.
Eduardo VargasApril 26, 2016
Really nice Service
Sarah RobinsonApril 14, 2011
Hope your not in a hurry to get here from the airport.. Stay here a lot and the van driver always has excuses..
Melissa SchneiderMarch 23, 2011
Save money by crossing the street and eating at pine grove family restaurant.
Kerri LewinAugust 29, 2010
This place's customer service is worthless. Don't you dare accidentally leave anything, the lost & found is non existant. I suspect my Blackberry & booklight are now being used by the squirly manager.
RondaOctober 13, 2013
Love these rooms!
Toni AngererJanuary 6, 2014
Is an ok stay if you have to stay close to the airport
Lynda NieDecember 30, 2010
Goose island Honker's Ale on tap is the best!
Jade PMay 19, 2011
Been here 10+ times
The best foam pillows
JasonMay 27, 2012
Beware! Hotel Parking isn't free for guest, and you have to pay anytime over :30 minutes.
Brad CecilSeptember 14, 2011
Tired decor -- nasty bathroom -- non-functioning sauna -- yuck!
Abdulaziz ShabanAugust 20, 2017
Really bad internet
Lisa Wallace-KeithSeptember 21, 2013
No pool!!!! Very disappointing!!
Evan[Bu]September 18, 2011
Been here 10+ times
Tits on a boar > This hotel's shuttle service
Britni LambJuly 15, 2011
Been here 5+ times
Do not eat the buffet breakfast unless you have a voucher! Not worth the outrageous price.

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