Love this location, but what makes this hotel my home away from home is Nelson at the Welcome Desk. He’s always helpful and takes the time to make your stay more personalized and pleasant.
One of the greatest W properties in the world. Spacious rooms with high ceilings, free wifi and great lobby scene. Modern stylings in historic building give it a unique NYC touch.
SPG Platinum upgrades are few and far between at this property. I've stayed here 12+ times over past couple of years and best I've received is spectacular room. Upgrades better at other NYC starwood
Great location. Nice lounge and bar. Hotel rooms are reasonably large. Hotel is in great need of renovation. Furniture is banged up; beds need replacing; and carpets need replacing - long overdue.
Really cute and functional lobby for a quick drink or coffee. Great for a casual client meeting or a meetup spot before you figure out what to do in Union SA.
Wonderful location and staff. Alas, our visit was ruined when W hotel “ran out of” two-bed rooms, despite our pre-payment. Slept badly on a rollaway two nights and on a daybed/the floor for a third.
When New York has an important game at MSG, you can find the team stationed here the night before. All of New York hopes that Carmelo Anthony & co. have extended reservations here come playoff time.
SLOWEST. ELEVATORS. EVER. If you're on a low enough floor, learn to love taking the stairs. Heck, ask for a lower floor so you can take the stairs. Save yourself a few eons or so.
Talk about pimp. Their swanky digs are the perfect place to rest your head during NYC's annual Pride festivities (and any other time of the year). Thanks for the support guys!
To leave a comment or learn more about this hotel, visit the Reuters Business Traveller page. http://travel.uk.reuters.com/locations/new-york/hotels/w-new-york
Stay anywhere else. The rooms are tiny. The staff was pretty rude to us when we tried to get room service. Movies cost 20 dollars. Room service charges a $10 delivery fee. WIFI IS NOT FREE.
...as a W guest call/dial the Whatever/Whenever desk & reserve your complimentary ride with personal driver in a Acura luxury SUV. Awesome Service!!! Read more
worst hotel in the chain. something in the room is always broken. awful food from room service. and the "gym" is sad with equipment that doesn't even work. only reason to stay is for Starwood points.
In town on vacation? Love our iconic city? Take a piece of it home with you with NYC's photographer Yale Gurney's wall decor. Find his Marketplace @ yalegurney.com/shop
Explore NYC from W New York - Union Square. Our centrally located hotel is near the subway, and is convenient to all of the city's attractions, from Greenwich Village to Times Square and the theater district to museums, galleries, shops and more.