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Apple Third Street Promenade
Electronics Store, Mobile Phone Store, and Repair Service
Downtown Santa Monica, Santa Monica
"If you're looking for the Genius Bar find someone holding an iPad."(6 Tips)
"Awesome store not as crowded - love the feel"(5 Tips)
"Large modern store, easy to book Genius Bar appointments too!"(2 Tips)
"Great service, friendly and helpful staff!"(7 Tips)
121 Tips and reviewsFilter:
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Ashley ZeldinJuly 5, 2013Went with my boyfriend who needed his iPhone screen replaced. Fixed within 30 minutes. Kofi was so helpful--and a great conversationalist. Smooth experience. Still won't switch from Android though.
The briefing room isn't the most exciting until you hear how it was put together. The massive table was lifted in by crane when there was no ceiling (the floor in the main part of the store).
Park in one of the City of Santa Monica parking lots for 1.5 hours free! This Apple Store is BUSY. Wait at the table at the front/center of the store for a sales person when you know what you need!
Vibe very different than old Apple Store on the Promenade. Some of the new staff are very arrogant & act as if they're doing you a favor. I love Apple but will give my biz to the Century City store.
Be sure to buy One to One with your new computer and be trained in personal sessions w an Apple specialist!
MsKatBMarch 4, 2016Proud new owner of a MacBook Pro! Customer service is incredible here!!!! Thank you
Ryan RosarioJanuary 6, 2012Genius Bar treated me very well on my two visits. Professional and VERY fast. With an appt, expect wait times up to an hour though. Place is ridiculously busy, and it does smell pretty bad, lol.
Rafael OchoaOctober 30, 2012After you visit this store, walk toward the Santa Monica Place to find the future Apple Store under construction. You can't miss it!
JoniMarch 29, 2014For those travelling without a computer, this is the best and possibly only internet cafe in town.
michelle kFebruary 14, 2013Once you enter, eye one of the blue people because once they're occupied, they won't help you until they're done. And you NEED them to check out of the store.
Setra MusicAugust 23, 2013Definitely call ahead to make an appointment if you need the Genius Bar. This store is always busy.
Josef SzottenDecember 2, 2016Always very crowded and the staff and it feels understaffed. Eventually you get help though and people seem knowledgable. Your average Apple Store I guess.
Make an appointment ahead of time and arrive 5 minutes early for a smoother experience. Also, you can pick up large purchases at the back door in the alley
- The Apple 3rd Street Promenade store is one of just a few in USA with an in-store theatre set up for training classes
Po ChhimNovember 3, 2014Don't come here- it's like the DMV. Definitely going to drive out of my way to go to a different Apple Store in the future.
Charles EdgeJanuary 16, 2012If you know what you want, just walk in, look to the right and ask them to sell it to you. Otherwise, expect to have to crowd surf to find anything!
(RED)March 14, 2011The (APPLE) RED Smart Cover for your iPad is here. Choose the (APPLE) RED Smart Cover and Apple gives a portion of the proceeds to help fight AIDS.
Jimmy Tee ShirtApril 29, 2013For Los Angeles this apple store fit the theme. Very big and very cool.
John AyersJune 21, 2010Apple Store - Third St Promenade is ALWAYS chaos!!! Suggest going to other Apple Store and/or when the first open up - in the middle of the week - when it's raining out - with an appointment scheduled
Giant store. Air smells so much fresher than in the store on 5th Ave in NYC.
Jacob OrangeNovember 16, 2010It was very busy. I did however get a very attentive assistance from an employee. Wound up buying a trackpad I probably don't need. lol
Max AlmeidaMay 17, 2021I was at the Genius Bar getting help with my Apple ID and after 40 min. the Genius Bar guy said he couldn’t stay any longer w/me because he had to help other customers and left without fixing my issue
Ana BarretoApril 18, 2014So sad I couldn't upgrade my iPhone ): Apple must think cellphones bought outside the USA doesn't have any value (even though they're absurdly expensive)...
- (RED)June 24, 2010Choose the (PRODUCT) RED iPod nano & Apple gives a portion of the proceeds to help fight AIDS in Africa. It costs the same as all the others!
- Lee SimpsonJune 13, 2017I don't like the staff here - most Apple Stores are amazing but the people here seem reluctant to help.
- If you're looking for the Genius Bar find someone holding an iPad.
Liane ChanAugust 13, 2011open later on weekends, but you have to make an appointment for to see a Genius Read more
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Apple Third Street Promenade
1415 Third Street Promenade (btwn Santa Monica Blvd & Broadway)
Santa Monica, CA 90401
United States
Santa Monica, CA 90401
United States
Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
Closed until 10:00 AM (Show more)
- Mon–Sat
- 10:00 AM–9:00 PM
- Sun
- 10:00 AM–8:00 PM
(310) 633-2670
Features
Credit Cards
Yes (incl. American Express & NFC Payments)
Wi-Fi
Yes
See More
Other places inside Third Street Promenade
- 9.0
"The top floor dining area is super chill. Definitely one of my favorite mall layouts. Free WiFi without any strings attached is great too."
Zach Willett - 6.7
"Best coffee in town for a chain. Sit outside with the fire pits after a day at the beach."
Sandi Boudreau - 7.3
"Newly renovated and the outdoor seating is much more cozy & comfortable, great spot to grab a drink & watch all the shoppers walk by"
Jackson Tsai
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"One of the best places to shop and eat in Santa Monica. You wouldn't be doing yourself right if you skipped out on stopping by! A must-see if you're visiting in the area."
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