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Starwood Preferred Guest® (SPG)

The Westin Galleria Houston

Hotel and Event Space
Houston
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7.6/10
419
ratings
  • Tips
    David C.
    "awesome breakfast at either White Oak or Daily Grill"(2 Tips)
    SityGrl ✈.
    "Attached to Galleria Mall - easy access."(2 Tips)
    Juan R.
    "Comfortable rooms, but the hotel looks outdated."(2 Tips)
    Karlox😜
    "Old But Good service and location"(3 Tips)
Tips and Reviews icon69 Tips and reviews
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  • David C.
    David CooperSeptember 4, 2011
    Upgrade to the escape package. It's $10 more for late check out at 4pm and two breakfast vouchers for an awesome breakfast at either White Oak or Daily Grill worth $25 alone.
  • Morgan
    MorganJuly 13, 2013
    If you order room service, try the chipotle chicken tacos, they are very yummy and fresh! Avoid the BLT Angus Burger; it's mediocre at best! Nice hotel with a friendly staff.
  • OJ B.heart icon on user image
    OJ BratMarch 30, 2016
    Nice hotel. Rooms are bigger than large apartments in many other cities. Convenient access to the Galleria Mall.
  • SityGrl ✈.heart icon on user image
    SityGrl ✈️☕️💄April 24, 2015
    Been here 5+ times
    Great staff. Very accommodating. Comfortable bed/room. Attached to Galleria Mall - easy access.
  • Rebecca E.heart icon on user image
    Rebecca EsparzaOctober 21, 2014
    If you use the Blue Parking garage (free self parking) you'll have trouble with a few stairs if you have a stroller or wheelchair.
  • Juan R.heart icon on user image
    Juan RJune 14, 2015
    Comfortable rooms, but the hotel looks outdated. The service could improve a little to be up to par with other Westin hotels, for example, have additional power adapters to lend international guests.
  • Ricky S.heart icon on user image
    Ricky SherrillMay 6, 2016
    Been here 5+ times
    Friendly & accommodating service, okay rooms but my primary reason for staying here is because I do not have to drive anywhere to eat or shop!
  • Penny
    PennyAugust 8, 2014
    Bathroom is on 3rd floor and has great acoustics. At 9am on a Thursday, I feel like recording an album in here.
  • Sandie M.
    Sandie MackApril 12, 2012
    Been here 50+ times
    this is where I stay when I'm in Houston. The staff is so fabulous and the heavenly bed is no joke.
  • Dave M.
    Dave MarlonOctober 7, 2018
    Basic business hotel, but it's literally attached to the mall. Walking from hotel room to conference one has to scoot through the mall past Auntie Annie's Pretzels.
  • Bennuworld
    BennuworldApril 9, 2013
    One of THE places to go to when visiting from out of town. A shopper's paradise.
  • Jean F.
    Jean FidoneMarch 6, 2014
    I asked the chef to split a cheese tray at the bar and he/she said "no"! Really!
  • Jessica G.
    Jessica GarciaMarch 10, 2012
    The King size bed Traditional room is very large.. Good thing we brought our son walker so he can keep busy while we are getting ready
  • Kevin R.
    Kevin RMay 18, 2012
    Great spot for SPG platinum members. Have yet to not get a killer upgrade!
  • Lisa P.
    Lisa PeekApril 16, 2011
    Been here 10+ times
    Fantastic hotel. Great service, great rooms and don't have to drive anywhere to eat or shop!
  • Sri G.
    Sri GuptaSeptember 8, 2013
    Even if your room has a balcony, the doors are all locked shut "to comply with building air quality requirements". Pretty weak excuse.
  • Ailie C.heart icon on user image
    Ailie ChangMarch 13, 2015
    I wouldn't stay here again. Room walls are so thin you can hear the neighbors. Only pro is that it's directly connected to the Galleria.
  • Luke S.
    Luke StuckeyMarch 8, 2012
    Renting the ballrooms here is a great idea... very classy, good staff, and plenty of parking
  • aeroRafa
    aeroRafaMarch 9, 2013
    Been here 5+ times
    This review is exclusively about the bar. It is below Westin standard. Old fashioned and not well kept. Disappointing for the area where it is located: Galleria. It really needs improvement
  • Miriam G.heart icon on user image
    Miriam GoldmanJuly 29, 2017
    A beautiful event venue or hotel.
  • Justin S.
    Justin SMarch 1, 2012
    Been here 5+ times
    Valet service is great. Never more than 8 minutes, even when I just walked up to them instead of calling
  • Laura F.heart icon on user image
    Laura FigueroaJanuary 11, 2013
    Go to the frontdesk and ask for the running routes!! 3 and 5 miles for all the runners out there ! :)
  • Kitkat G.
    Kitkat GaDecember 22, 2012
    Understand that complimentary parking is mall parking not related to hotel. Valet costs $29.00 extra.
  • Nicole F.
    Nicole F.May 15, 2012
    Been here 10+ times
    Order the pesto penne with grilled chicken. To. Die. For.
  • Michael K.
    Michael KitcesOctober 11, 2012
    Don't get lost! Some of the conference rooms are actually upstairs IN the mall.
  • angie b.heart icon on user image
    angie bgknaDecember 27, 2014
    I've been staying here for a while now, only thing to comply about is the elevator service, so slow!!!
  • Abdullah M.
    Abdullah MJune 1, 2014
    Perfect place.. Bad pool.. Nice rooms
  • CultureMap Houston M.
    The Westin Oaks faces Westheimer; its sister hotel, the Westin Galleria, faces West Alabama.
  • Tom S.heart icon on user image
    Tom SmithApril 8, 2016
    Been here 5+ times
    Great location. Very bright.
  • Daryl F.
    Daryl FinkJanuary 22, 2014
    Been here 25+ times
    Salted Carmel Sundae is insanely good
  • Toni N.
    Toni NapolitanoApril 5, 2014
    Been here 5+ times
    Awful customer service! Called ahead for feather free room due to allergies, not only was it not done, the guy they sent to fix it brought more feathers pillows...wow
  • Kirsten T.
    Kirsten TamJanuary 7, 2014
    This place goes for 70 to 80 dollars on priceline name your own price!
  • Debra O.heart icon on user image
    Debra OliverSeptember 29, 2013
    Been here 5+ times
    Sort of classless but this is where they have the Mariners conference.
  • frank b.
    frank barryJanuary 15, 2010
    Great place. Stay on the top floors. They've all been redone in a great way!
  • Anne V.
    Anne VMay 17, 2012
    Been here 10+ times
    If you are lucky the tv and phone might actually work in the room.
  • Mf C.
    Mf CbOctober 29, 2014
    Excellent!!! Nice hotel
  • Marisela C.
    Marisela ChavezSeptember 16, 2012
    Ask for Louis at the Daily Grill
  • Mحmd 🇶🇦
    Mحmd 🇶🇦April 23, 2017
    The attitude of the reception staff is really annoying
  • M A.heart icon on user image
    M AmourJune 3, 2016
    Average hotel, clean. Restaurant/bkfst a bit lacking and is located in the mall...
  • Alan T.
    Alan TreadwayMarch 28, 2018
    Top of the line in hospitality
  • Jenn
    JennNovember 6, 2011
    Been here 10+ times
    Great hotel and very sexy hotel bar ::)
  • Karen A.
    Karen AronJanuary 27, 2014
    No free wifi, it starts at $10 a day.
  • Karlox😜heart icon on user image
    Karlox😜August 13, 2014
    Old But Good service and location
  • Josh
    JoshMarch 21, 2011
    The Heavenly double shower heads are great!
  • Ben P.
    Ben PerezFebruary 27, 2014
    The governors suite is nice.
  • Tony T.heart icon on user image
    Tony TJune 19, 2012
    Been here 100+ times
    Look for the pimp. He has the best suits and hats!
  • Leith S.heart icon on user image
    Leith StevensFebruary 25, 2014
    WiFi here is reasonable: 5.0Mbps - via hotelwifitest.com Read more
  • Nick C.
    Nick CarrierFebruary 1, 2012
    Been here 10+ times
    The crown suite is absurdly large.
  • Joseph D.
    Joseph DorelusOctober 20, 2013
    Welcome to my page hope you liked it
  • Ferry C.
    Ferry ChahayaDecember 31, 2014
    If you use google maps for driving directions, beware: coming from Hildago st., it'll tell you to turn on McClure which gets you past the lobby to check in. Go all the way to sage and then turn right
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