Great hotel in a beautiful neighborhood with an amazing staff. Trams 5 and 24 are a about a 10 minute walk (or less). You can rent a bike from the hotel for 16€ per day.
Nice rooms, ask for a corner suite if you have status. Also, good to ask if any room renovations are being done during your stay. Had a jolt at 7:20am with hammering and drilling. Had to relocate.
Wonderful service cant tell how nice & helpful and very willing to provide the best of everything. Upgraded our room. Our booking include breakfast. service is amazing and food is delicious.
Great buffet breakfast-definitely get the room with bfast included. Awesome view / setting off back of hotel on terrace. Very nice room excellent water pressure. WiFi charge is highway robbery.
The Half Moon Lounge is a nice place to hang out. It features a large outdoor terrace where you can enjoy summer drinks as well as fireplace corner for cold winter nights.
Stay in odd numbered rooms to have a canal facing room with a lovely view. Great location for IBC & other exhibitions at the RAI as it's just a short walk (or bicycle ride) to the convention centre.
Very kind receptionist. Nice location near museum bur a little far from the newest downtown. The strong interior color in the wall and curtain can make you scared. -_-
hugely overpriced WiFI (from SwissCom) - Eur27 for one day's use. You can buy a pay as you go 3G dongle and get one month's (unlimited) usage for less than that
Only canalview is beautiful from the big windows. Unfriendly staff (!!), poor and low-speed wi-fi, no complimentary water/fruits (is it 5 stars?!). Never again.