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Swissôtel
Hotel and Restaurant
Near East Side, Chicago
"Love the view, the bed, the Keurig and the elevators!"(4 Tips)
"Love the elevator system!"(4 Tips)
"The 42nd floor is a fitness center."(3 Tips)
"Great views of lake, Navy Pier, and Chicago River."(19 Tips)
87 Tips and reviewsFilter:
- scenic views
- navy pier
- keurig
- 42nd floor
- comfortable
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Ray MartinezMarch 21, 2013I love staying at this Hotel. Yes the restaurant and bar cost some $$ but the whole experience is fantastic. I like the elevators, I never waited more than a couple of mins to get to around.
Chizom EkpunobiJuly 11, 2016Totally enjoyed my stay here. Be sure to let them know if you have anything major you're celebrating, they'll do something nice for you.
Amy GraverMarch 6, 2013I love my room and had a great experience. If you are a runner, concierge upon request can give you a small pocket map with running routes from hotel. Bring sneakers! Large fitness room with pool.
Nice hotel beautiful views no matter where you are the upgraded rooms offer an awesome view of Navy Pier as well as the river leading out to Lake Michigan. The staff was super!
Bathilda HAugust 4, 2013Sign up for the Swissotel membership to get free wifi! Elevators took some getting used to. Lovely beds. And views! Will come back!
Erin FischerOctober 28, 2012Concierge is the best! Had an amazing dinner recommendation (Vermilion) and when our meal was over the waiter brought out surprise deserts.....compliments of the concierge!
Bryan VanNimanAugust 13, 2011Great rooms and the best bed ever. They do however nickel and dime you to death. It cost 16$ to use the pool each day. The mini bar was really expensive. All amenities should be included in the price.
amy millerMay 28, 2014They have great views. They're beds are the most comfortable I've ever slept in. We had a great stay! Would definitely stay here again :)
A. VilcinMay 7, 2011Check out the underground pedway connected to the hotel. Great for when it's too cold to venture out. Lots of restaurants- my fave is Hannah's Bretzel. Excellent breakfast and lunch! Affordable too.
Swissotel: where Continental Breakfast costs $27 & they invite you to purchase single cup coffee pods in the store if your room happens to need more than just 2 Keurig cups of coffee. Nickel & diming.
Tyler HuffmanMarch 24, 2013Room 2603 has an amazing view of the pier. At night kickback with your favorite drink and enjoy the beauty of the lights and the lake in the background.
Mitchell SJanuary 23, 2014Booked with Echo Limousine on-line round trip to and from hotel, price was reasonable, super service with no hidden fees! 773-774-1074 Read more
Chicago Weddings by Global Heart EntertainmentJanuary 11, 2012Second that, elevator system. Service elevators smart too. Call for elevator by telling it what floor you go to. It tells you which door to go to, and then takes you there, without button pressing.- Lori BFebruary 1, 2013Love the view, the bed, the Keurig and the elevators! Added bonus, berry water in the lobby! Enjoyed my stay here- try it out!
JasonAugust 25, 2015Great views of Chicago! Use the 'Hotel Tonight' app to get a better rate than what is offered on the hotel website.
Michael BremerAugust 28, 2015Great views of lake, Navy Pier, and Chicago River. Friendly front desk. Rooms could be updated with technology
A B-rate hotel. The lobby is nice and elevators fancy, but the rooms leave much to be desired. They photograph well, but there were floor stains and the furniture was beat up. Check-in was slow too.
Best, most comfortable, clean and lovely hotel beds of anywhere I've ever stayed. Even the lesser view is still lovely. New elevator system takes some getting used to.
Otel.comJuly 30, 2012If you ever need something during your vacation, there's a 24-hour grab and go gift shop where you can buy your supplies.
Brian O connerApril 9, 2022- Brian O connerApril 8, 2022
MaryDecember 24, 2013Room service: order the roast beef sandwich & salad. (Even better if Hector delivers. Great guy!)- Otel.comMay 1, 2012The Penthouse Health Club and the pool are both amazing, definitely two highlights of this hotel. http://j.mp/Swissotel_Chicago
MissyJuly 30, 2011Year round pool and jacuzzi on 42nd floor. Jump in and enjoy! Womens locker room for 24 hour workouts. Even bathrooms have a scenic view.
Comfortable beds, panoramic views, great location, impeccable service. They nickel and dime you for extras, but you get what you pay for.
What a difference a year makes (see May 23, 2010 below). Room was ready early and was upgraded to corner suite. Mgr sent up a tray of wine, cheese and fruit. So far it is remarkably positive.
Massage available on the 42nd floor by the health club male and female therapists. They also do in room massage.
Hotel TonightJuly 13, 2011The unique triangular design means virtually every room has a killer view of the river, the lake or the skyline.
The 42nd floor is a fitness center. You can get manis, pedis, facials and massages! My massage was excelllent, cant recommend it enough.
shannon sterneJuly 8, 2012Here's a tip: don't reinvent something that already works perfectly well such as he elevator!! It really fails when large groups of people are cramming in and not everyone pushed their number
- Otel.comSeptember 9, 2013The hotel rooms are very spacious and the comfort of the beds and cushins is priceless. Besides, staying in this luxury hotel is affordable.
Megan GatesNovember 11, 2010The elevator system here is the best I've ever seen at a hotel. Rooms are decent; the view from the 43rd floor is amazing.
- Amy SawyerNovember 20, 2013Love the elevator system! The fitness center is one of the best I have seen in a hotel!
So much for a luxurious bath- these bathtubs are tiny and dated. Nice touch with the chocolate covered strawberries though
Amy CummingsApril 16, 2023I didn’t actually stay here, I was just here for a conference. But the location isn’t as good as some of the other hotels in the area.
There is a small little shop at the lobby selling beverages and other snacks.
Nin L.August 5, 2011Make sure you work out how to (a) use the tv's in the rooms and (b) turn the tv alarm OFF from previous occupants. Or that shit will wake you up at some ungodly hour!- Check in was very slow (took a long time to get helped) but when it was my turn, the service was great. My room with guaranteed check-in for 3:00 wasn't ready at 3:45, but the free courtesy drink was
Kanesha RuizAugust 30, 2012If you prepay room budget for $75/night incidental fee holds on your cards
652 Photos
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Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovationcompleted in 2012.
Open (Show more)
- Mon–Sun
- 24 Hours
(312) 565-0565
Features
Reservations
Yes
Credit Cards
Yes (incl. Visa & MasterCard)
Wi-Fi
Yes
Food & Drink
Drinks
Wine
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Places inside Swissôtel
- 8.2
"Cinnamon streusel French toast is an all time favorite ! Highly recommend and never any wait during the weekend brunch rush."
Dani DeFelice - 8.0
"Cheese and Chocolate Fondue Available During Lunch and Dinner. The Swiss custom of the "forfeit" Every time a woman drops bread or fruit into the fondue she must kiss every man at the table."
Laura W 
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