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SFMTA Customer Service Center

Travel and Transportation and Office

SoMa, San Francisco

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"Got in and out with a parking sticker in under 30 minutes."(4 Tips)

35 Tips and reviews

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BBYAugust 27, 2013
Try to a avoid this place 4 days before month end. Today felt like chinatown. Everyone- all the auntie and uncles from my motherland will be up in here. with the white dragon oils and all. I'mSerious.
LeftyApril 4, 2013
Come for a minute; stay for the day. Privatization of government services will start to make sense.
Jackie HuangApril 4, 2012
Come here at 8:10 on a Wednesday and, if you're lucky like me, be out by 8:30.
V HFebruary 3, 2019
Spoke w/Angela at SFMTA Passenger Services many times about many instances of rude, hurtful, and discriminatory drivers. Nothing was ever done. The drivers' rude, unlawful behavior continues.
Edgard PMarch 28, 2011
Make sure you got something to entertain you during the wait. Coz it will be one hell of a wait! Crowded and no seats!!! Stinks too! Literally!
Sung Tae JeonNovember 18, 2013
Been here 50+ times
Customers here at office are so annoying at times and I can't stay longer than I need to.
Nishant BhattJune 20, 2013
What an efficient place to blow hundreds of dollars inside of six minutes.
Alan CApril 15, 2013
I love this place! So fast and efficient.
Andre JimenezOctober 3, 2011
Only open weekdays 8am to 5pm. Bring a book or a game.
Brian MacKayDecember 7, 2012
Got in and out with a parking sticker in under 30 minutes. Not too bad.
John ChungMarch 29, 2013
Saw someone slip through the back door and went straight to the check in line at window 8.
Alex HernandezJune 14, 2013
Don't forget to tip them!
anup jacobMarch 31, 2010
Get a number, get a coffee at allstar across market, come back in 20 mins. Don't wait in purgatory.
Nishant BhattJune 20, 2013
Gee thanks sfmta. Really appreciate it!
Steve SmithMarch 6, 2012
Why is their a $3 processing fee when I buy a $50 Parking Meter Card and pay cash? They afraid they can't ticked me on a parking meter anymore?
Sommer MerrillApril 12, 2012
Go in the morning on weekdays
Kristena The Best KamiskyJanuary 18, 2012
Read the tips...it'll make you laugh, if your here you obviously need cheering up
Dan HaskovecApril 22, 2011
Go first thing in the morning when it's less crowded.
Steve SmithMarch 13, 2012
Why do I have to wait for hearing if all 3 hearing rooms are staffed with personnel but no customer?
Ryan GesselJuly 15, 2010
E. Jacob - A. I don't understand why you'd wanna claim mayorship of this hell hole, and 2. You must have racked up one helluva a parking ticket bill!!
Rafael MoralesOctober 15, 2010
Give yourself plenty of time and bring something to read... This place is slow as death.
Joachim OrtizFebruary 24, 2012
Personal are very difficult ... Haiii
Jon CleggApril 13, 2012
Slightly better than the DMV
Elisha YangJanuary 25, 2011
Pick Up hours for Lost & Found are 1pm-4pm only!
Jerry James StoneNovember 29, 2011
Be careful, Death Eaters work here.
John ChungMarch 29, 2013
Don't bother complaining. Not going to do any good and they don't care.
Whitney SmithAugust 31, 2010
Just hope you don't get a letter other than M. This is where happiness goes to die.
Sabrina MuncyJuly 19, 2011
Department of punks and theives
Ashley GallardoAugust 11, 2011
This place is beyond slow. Waited forever to buy a 7 day pass.
Carl BoehmMay 1, 2013
SUCKS TO BE YOU.
barbie dollNovember 25, 2009
Ask about project 20. Save money and voulnteer.
Don McCaslandDecember 29, 2009
Sit, wait. Sit, wait. Sit.... Wait. PAY.
Michael HandlerMay 20, 2011
Never ever ever ever come here, if you can possibly avoid it.
Good & PlentyJuly 23, 2009
Booo!Hisss!Fuckoff!
barbie dollMarch 3, 2010
I hate this place!

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