24 Tips and reviews
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Kyramel MacchiattoMay 17, 2014I only come to pick up my online orders and I haven't had any issues so I would say that the service is fine with me.
Gerard MaciasFebruary 2, 2017Beside me helping myself around the store the clerks do not care about customer service. I'd rather shop online then to come here again. I called multiple times and the male kept hanging up on me.
RockStarNewYorkFebruary 7, 2014You have to beg borrow steal and sell a testicle to get into a fitting room. They won't let you try on clothing otherwise... Even a coat or scarf. Pathetic!!!
SoynaSeptember 15, 2012Asked for another size the associate told me to look around and after I said its not around she told me to ask someone at the fitting room...great service.
Alexander McJuly 5, 2012Got a lot of hassle and some badass attitude when trying to exchange stuff here. Same product at fifth ave branch exchanged in less than a minute with no probs.
nick macdonaldFebruary 24, 2012I actually didn't have a bad experience ! Got what I came for and more !
funky flavorDecember 20, 2016Absolutely terrible staff, they have no sense of urgency to make a check out line any smaller. They will leave you there to rot. Not so fancy after all
Debra DeVerter GerstenfeldMay 2, 2019Like the clothes. Dressing room situation is terrible. Expect a long wait :(
JP SistenichApril 2, 201610 minutes to find items, 40 minutes to pay. 1 cashier on a Saturday. Ridiculous.
Longest lines ever. 10 people at counter but only one person ringing
Gregory DominguezAugust 13, 2013Poor customer service, mediocre merchandise and terrible managing staff. For years I considered Zara as the pinnacle of retail innovation, but I was wrong...
Robin BernabeJuly 24, 2013Worst Zara in whole New York. Endless lines poor clothes selections and sales associates have the worst attitude.
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