161 Tips and reviews
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- Matthew WoodJuly 7, 2012Best lounge in the world, period. Grab a French 75 or any amazing cocktail they mix here and head up to the grey goose lounge upstairs for chilled out tunes. Just don't forget to leave!Upvoted 3 weeks ago
- Olga EpsDecember 12, 2013Love the lounge! Spa, pool table, amazing staff, gourmet delicatessen (not deli!), an entire wall of tv's, comfy selection of couches, chairs, and day beds, a great business area for work. Love!!!
- Get to the airport early for sure. Go straight to spa to get a free massage or facial. Thai foot treatment us my fav. Food is great, drinks are strong and it's all free. LEAVE A TIP FOR YOUR WAITER
- Best lounge worldwide. Great pre-flight cocktails to take the edge of the flight (or anything else that's bothering you), good quality free massage, excellent staff service-still the best way to fly!
- Tink TaylorAugust 25, 2013Book in for a massage or haircut as soon as you arrive as they get booked up quickly, especially if you want a longer treatment beyond the complimentary ones. Great for those who suffer with back pain
- John (aka “PHATFoodFan”)February 15, 2023If you have access to the Club, get here early so you can enjoy the wait for your flight. They also have a garden. Best airport lounge...ever!! Incredible service. Richard Branson, well done Sir!
- Jarryd CommerfordMay 31, 2016Does not get better than this. Great drinks, food, pool table, spa, and even a jacuzzi. Always show up early to hang out and relax.
- MichaelAugust 23, 2022Be sure to order some food. There is a full service restaurant, a pool table, an amazing bar, salon and roof top terrace. Possibly the best airline lounge in the world.
- John AJanuary 29, 2015Wow! So nice! Design, food, service, pool table, video wall .. there is a spa, and a guy that takes laser fitting of your feet to make custom leather shoes that ship to your home. Amazing!
- M. SheppyMarch 22, 2017This is probably the best airport lounge I have used... The staff is courteous and professional; the food is great; and the lounge continues to expand, rather than rest on its laurels. Try it!!!
- Rachel RothMarch 2, 2019Allow extra time - spa services are great, cocktails are excellent, plenty of comfy chairs and good food (either table service or deli counter)
- Everything but I especially like the salad bar, a variety of salmon, quinoa salad, chickpea salad etc and breads and cookies...this is apart from the main menu. I do recommend
- Jasmine LoveJanuary 6, 2015Undoubtedly the most luxurious place to enjoy a cocktail within Heathrow airport.With a definite private members club feel to it will certain get you in the mood for your stay in central London
- Kristin LuckDecember 13, 2012Check with the spa as soon as you get into the club as its first come first serve. A complimentary massage is a great way to kick off a 12 hour flight!
- Excellent place to wait for your flight. Staff is always great. Nice food selection and served very fast. Tons of plugs / outlets.
- Martin LewisonOctober 28, 2017Restroom stalls quite roomy, w/ full sink & real towels. Wall of stall is mirrored (weird), and the club WiFi didn’t work in there, but it’s nice to have your own bathroom at the airport!
- Leif E. PedersenMay 29, 2018Fun place !! You can get a hair cut, get nails done, play some pool, visit the outlying ok or just fine or have a drink by the friendly staff 🙃
- Tunde Aka-BashorunJanuary 12, 2014Fantastic lounge...I always look forward to flying through London and im sure this lounge has something to do with that..great service lovely ambience, all round good stuff
- Ollie MartinOctober 4, 2014Great lounge. If you want drinks or cocktails prop up the bar as the waiter service can be slow.
- luc tAugust 23, 2017Pleasantly surprised! Heathrow actually has one nice lounge. This is it. Sleepy service, a bit slow but decent. Take note British Airways!
- Paul WrightFebruary 21, 2011Great Lounge - relaxed and does the simple stuff brilliantly - as well as having a wide variety of services.Staff have always been attentive and friendly too .Best Lounge I have used.
- JoanneMarch 17, 2013Everything about the experience is pure class. Must dos are the complimentary pre-flight facial, the Virgin Redhead cocktail and if you are there for breakfast get the smoked haddock frittata!
- Justin BennettSeptember 24, 2018Full comp service table side. You do not have to use the buffet etc. Fantastic service and great staff.
- Amazing place to waste a few hours before a flight. Great food and drink options.
- Paull YoungApril 24, 2014Delta plat & diamonds have access when flying VA. Get a complimentary facial at the spa, check out the roof garden view & try the Bramble cocktail.
- Matt MitgangDecember 1, 2017The best lounge in the world. Full service dining and cocktails, hair salon, spa. Observation deck up the stairs, kind of hidden.
- Dave WhelanDecember 11, 2023If you have more time than I do today, check out the Peloton bikes for a great pre- or post-flight way to stretch out the legs.
- Jules BelcherJanuary 8, 2017Everything is good here. If you're about to spend 11 hours on a flight - go here first.
- amazing! worth getting to the airport a day early to eat all the free food, get a hair cut and have a massage. the best clubhouse ive ever been too. well worth checking out if you ever get the chanc
- Paul HoneywellJanuary 13, 2018Fab lounge. Best in the World. But things like haircuts and massages aren’t free any more. Shame that.
- Lauren FarettaMarch 18, 20135 star lounge best ever. You feel like you have stepped into the future. Anything you need there is a server to give it to you. "Royally" impressed.
- Paula PiotrowskiSeptember 13, 2013Best airline lounge/club I've been in by far! Table service, deli, menu at the bar , spa and top shelf alcohol... And fabulous service!
- Matt MiszewskiDecember 5, 2018Order off the menu. The chefs are generally incredible. I order even if not so hungry because it is sooo good.
- Matt BarberMarch 25, 2018Can't decide what to have? Get the whole tapas menu. Also Punk IPA available!
- Brandon TussNovember 24, 2014This place has it all! Great food, amazing drinks, and a lovely, relaxing atmosphere. A true upper class experience ...
- Well worth coming early. Book a massage or blowout as soon as you walk in.
- Really sets the standard for airport lounges. Arguably best in the world as far as I've seen. Too bad Virgin discontinued their NRT-LHR flight though.
- Michael SpinelliSeptember 10, 2018The best lounge in the world. The food and service is great. You can get a haircut too.
- Missi HowellJanuary 2, 2015What a wonderful place to relax before a long flight. Table service, hot meals, spa services. Exactly what an Upper Class lounge should be.
- Great lounge. If you're platinum on Delta, you'll get access to it. Free food, drinks, spa, etc. Get to Heathrow early, it's worth it.
- Anthony PopeoFebruary 13, 2018Beautiful clubhouse. Check out the roof deck. Tons of space and fantastic amenities.
- Lorna HeffernanJuly 6, 2013Best lounge in the world. Go early and eat before you fly. Get a manicure or massage
- Cynthia DrescherAugust 6, 2011Walk through the glass partition to the left side of the bar and grab that first cream leather couch. Not only is it *my* couch, but it's got the best bar access, outlets & views.
- Rory YatesNovember 11, 2013Beer and Clubhouse burger. Bring some class to those plastic fizz drinkers. Especially while the NFL is on the big screen.
- Gayatri PradhanFebruary 4, 2013Great seats on the upper level of the clubhouse. Deli counter is worth a visit! Better than cooked food menu IMHO.
- Sit at the bar if you want a good espresso or they may serve you one of out of the automatic machine
- Cole KennedyMay 7, 2018I’m pretty sure this is the nicest airline lounge I’ve ever experienced. It’s practically worth hoping for a delay.
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