OMG....nearly 30 minutes to exchange a bad charger cable..... ask my name, put me on a list, and I stand around as i watch the staff decide who's gonna step out to have a cigarette...
If your phone is broken then go on an empty stomach. You'll have to leave your phone for 1hr or more. Go eat @ Qdoba, Lenny's or any restaurant near by. You can even head to 6th ave & do some shopping
Be prepared to wait for an hour even if there's no one in front of you on their queue. Then they'll "lose" your phone even if you've already paid for it. Sketchy. Terrible customer service.
If you can deal with customer service via phone I would. The store staff was not helpful and looked at my problem as a pain. I just wanted to know where I could find the evo. Frustrating.
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