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Crowne Plaza Hotels & Resorts

Crowne Plaza Houston River Oaks

Hotel, Resort, and Event Space
Houston
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6.2/10
187
ratings
  • Tips
    Janette T.
    "Great breakfast buffet."(2 Tips)
    GM
    "Very good service and great location."(5 Tips)
    Tim T.
    "Nice an clean."(3 Tips)
    Tim T.
    "I would book again"(2 Tips)
Tips and Reviews icon42 Tips and reviews
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  • Elizabethheart icon on user image
    ElizabethNovember 18, 2012
    Near perfect stay-12th floor. Flat panel TV, flawless WiFi, iPod Dock, great friendly service. Everything felt very clean! Great breakfast buffet. 1 hr. to get out of parking garage 4th floor!
  • OmÂr P.heart icon on user image
    OmÂr PêrèzAugust 14, 2015
    According to its nightly rates, I can say this is a good place to stay maybe for three or 5 days. The bed is good, and the room I used had all accommodations, except for a kitchenette. But it's fine.
  • Helen L.
    Helen LloydJanuary 29, 2012
    Lot's of great shopping places and eateries in the area. Make sure if you make changes in your reservations, make them with the Texas people. Your requests may not be what you expect.
  • Isra C.heart icon on user image
    Excellent customer service, nice location, all services you could need. Comfortable rooms although hotel is an old building
  • GMheart icon on user image
    GMOctober 8, 2014
    Rooms are very outdated but beds, linen and towels are new and great. Very good service and great location.
  • Antonio D.heart icon on user image
    Antonio DichiaranteJanuary 24, 2015
    Strange hotel.. Even if it's a 4 star hotel it seems lower rate. Personnel is not so very proactive and sometimes a bit absent. Situated over a great communication road easily connects you to downtown
  • Angela T.heart icon on user image
    Angela TamburelloJanuary 15, 2015
    One of my favs..Love their unique rooms and excellent service.
  • Eric L.
    Eric LiberatoreJune 10, 2013
    Been here 10+ times
    If you require reliable wifi or water pressure or toilets that completely flush, you're in the wrong place. Wifi and plumbing both clogged.
  • Tim T.heart icon on user image
    Tim TascheMarch 4, 2015
    Bed good, free wifi - good. Toiletpaper bad, no free parking. I would book again
  • Sergio V.heart icon on user image
    Sergio VazquezDecember 6, 2016
    Been here 5+ times
    Very old building people staff doing great close to the river walk
  • Melissa H.
    Melissa HandySeptember 30, 2013
    Decent lobby and rooms, the restaurant was slow and messed up our order multiple times and they forgot to order my cab to the airport. They were nice enough about it but come on!
  • Sergio V.heart icon on user image
    Sergio VazquezDecember 6, 2016
    Been here 5+ times
    Great place, restaurant not so good, parking expense
  • Ramon Jose R.heart icon on user image
    Older Hotel in need of som TLC, great friendly Bellman and Valets
  • Rex D.heart icon on user image
    Rex DeLaCoeurAugust 20, 2015
    Been here 50+ times
    Cleaning service starts early, be sure to use the DND sign if you're trying to sleep in.
  • Christina T.heart icon on user image
    Christina TrapolinoApril 28, 2013
    Showers only seem to have hot water around noon. Also, check your coffee cups before using 'em.
  • HardLickHerheart icon on user image
    HardLickHerApril 4, 2016
    Rooms need updating and towels are dingy!
  • Graham P.
    Graham PocialikFebruary 8, 2012
    This place is tired. Tube TVs, showers w/ some mold, carpet that you wouldn't want bare skin to touch. Not sure it's the best place to stay.
  • Kevin H.
    Kevin HandMarch 28, 2012
    Been here 5+ times
    Ask for a room on the higher floors, they are remodeled and nice.
  • Britt B.
    Britt BremerOctober 1, 2012
    Been here 5+ times
    My friends and I stayed here for two nights, all three of our rooms were haunted. Awesome!
  • Kaitlin W.
    Kaitlin WoodsonMay 12, 2013
    Waited in restaurant for lunch and never had our order taken. We were one of three seated tables. We waited for 15-20 minutes
  • Wayland K.
    Wayland KramerMarch 11, 2013
    Been here 5+ times
    Don't rely on wake-up calls. I have never gotten one to go through and they just make excuses.
  • Cody H.heart icon on user image
    Cody HollowayApril 10, 2018
    Love love this place. Great steaks.
  • Cupcakes Carlynn
    Cupcakes CarlynnJanuary 3, 2016
    Wifi password 2712crowne
  • Janette T.
    Janette ToralSeptember 5, 2011
    Been here 5+ times
    Great breakfast buffet. Wifi not so stable. Nice gym.
  • Jessika S.heart icon on user image
    Jessika SJanuary 1, 2017
    Free shuttle to surrounding areas nearby
  • Tony H.
    Tony HuynhOctober 1, 2011
    Been here 10+ times
    Whoever designed the garage is an idiot. If you're coming for a big event, leave early or valet your car..
  • Mike T.heart icon on user image
    Mike ThomasJanuary 26, 2015
    Very nice and friendly staff.
  • Scott F.
    Scott FAugust 14, 2013
    Careful! You'll book at one rate and then they'll raise it when you arrive. This place needs a facelift anyway.
  • Karlox😜heart icon on user image
    Karlox😜August 13, 2014
    Just in case you need to go to the medical center
  • Dani Nicole H.
    Dani Nicole Hol-shhhhSeptember 14, 2011
    Been here 5+ times
    Food stops waaaay too early and there is no snack food here except for walkin to Shell or Exxon or next door to the Four Points. Bring supplies lmao!
  • Jessika S.heart icon on user image
    Jessika SJanuary 1, 2017
    The wifi is pretty good
  • Alexander B.heart icon on user image
    Alexander BüchMarch 6, 2017
    Location is ok, but a bit disappointing for a Crown Plaza, thus parking is quite expensive
  • Tim T.heart icon on user image
    Tim TascheMarch 5, 2015
    Nice an clean.
  • Craig C.
    Craig CDecember 15, 2011
    Hotel is switching to led bulbs. Great forward thinking
  • Irvin B.
    Irvin BursiagaJuly 14, 2012
    The room looks like you've stepped back into the 70's.
  • Janette T.
    Janette ToralSeptember 1, 2011
    Been here 5+ times
    For better wifi, stay in middle areas.
  • Brian H.
    Brian HarperJune 26, 2012
    Been here 5+ times
    Courtesy shuttle only within 3 miles.
  • Mike C.
    Mike CroganOctober 22, 2011
    Very nice decor
  • Craig C.
    Craig CDecember 15, 2011
    Garage parking only
  • Chaldea S.
    Chaldea SevillaJuly 20, 2014
    Weird smells, okay rooms
  • Lin Z.heart icon on user image
    Lin ZaragozaDecember 30, 2015
    El hotel tiene buena ubicación, limpio, buen servicio.
  • Gustavo G.
    Gustavo GutierrezJanuary 4, 2013
    nada mas hemos usado el cuarto,
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