I eat here frequently because the food is great, and I have a high threshold for bad service. You're going to need to lower your expectations here, these guys aren't firing on all cylinders.
Make sure they have boneless wings before you sit down. After sitting for 20 min they come to take order which is boneless wings. Needless to say that they told me they were out and they just opened.
Service still sucks. Had to ask for a server after ten mins. of tables seated after us being served. Got a free appetizer, but no apology and the waitress helped herself to the coin part of my change.
Service leaves much to be desired but the food is decent. Wingstop is 1000xs better and the service there rocks too. This place will get you through in a pinch.
Telling your customers they may not get a seat is extremely rude. I will be driving out of my way to go to other wing places from now on. This is insulting.
Dont even bother with this place. Horrible service. Not only was the wrong beer brought out but it tasted flat as fuck. If you want wings that bad go downtown or down the road to hooters.