I brought in 32GB smart phone. They sent me home with 16GB even though they told me they're giving me the same unit. I was in a hurry so didn't check until I got home. Surprise! And the wait is LONG!
Make sure you ask for Jason! I have never dealt with such a kind, understanding and helpful employee at AT&T. Russell is good too. I liked his necklace.
DON'T CRY! "When they saw my eyes full of tears they ignored it and looked away while continuing to push new phones on me." -http://cryingnewyork.tumblr.com/
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