Best Buy
Electronics Store and IT Service
Midtown East, New York
"Free WiFi in the store!"(3 Tips)
"When picking up, the employees working the line are quite impatient."(8 Tips)
"helpful Brazilian staff."(7 Tips)
"Steer around the tourists and it's a quick check out"(3 Tips)
88 Tips and reviewsFilter:
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Alex PepinoJanuary 5, 2018surprise markdowns at the cashier but bear with the staff theyre not trained to be nice you gotta know what you want and tell them to get it for you- Louise RamosJuly 12, 2012If you are a Portuguese speaker (or English), talk to Vera and Claudio, they're very nice and helpful Brazilian staff. Luckly, I didn't have an awful experience as the other people who left a tip here
Douglas SouzaNovember 25, 2014At 5th Ave. Just a few steps from your hotel it has lots of electronics and gadgets with a nice price. Just launched devices may not be available for pickup ...
You need to schedule an appointment on online first or the wait time is 40 mins and plus!
Fernando RodriguezFebruary 19, 2019Great service from a Dominican girl! Yanilda took Me to the product I was looking for right away!
Sophia WilliamsNovember 20, 2015The sales guy Julio was really nice and my friend and I ended up buying a headset and speaker.
Jose NaninJune 24, 2022Order your item ahead and pick it up in a locker using a code they send you 😊
Haya Al DossaryAugust 30, 2015The guys are pretty useless when you ask specific questions, whether it's CDs or a laptop case, plenty of choices though
Mary Elise ChavezNovember 23, 2012Their floor staff is equivalent to zoo animals released from a cage who just discovered a remote control for the first time. Clueless and overselling. If you can, get your products at Apple.
Carlos PereaDecember 22, 2012Michael and Imran were extremely helpful. They were able to answer every question my mom had regarding her first iPhone.
Don't like the fact the store gets very crowded by tourists and usually you can't find he top of the line products. They always go out of stock :(
Only one person working the return line. All others are at the registers. Clearly making sales is more important you them and you just have to wait if you change your mind about a product.
G Style MagazineAugust 5, 2011This is a Flag ship Best Buy, say hi to the Publisher of G Style Magazine if you see him roaming around. Also whenever new artists release albums, many times it will happen at this location.
Cesar L.September 29, 2015Is not easy to ask a question to someone in the store , imagine how difficult is to get a answer !
BuickNovember 17, 2011Get some gift ideas for the tech lover at the Wired Store in Times Square, happening 11/18 to 12/24 daily from 12-7 p.m. (Closed Mondays and Tuesdays).
Jamil SmithNovember 12, 2013Look for Troy in the MP3 department. Incredibly helpful and professional.
SOL REPUBLICOctober 5, 2011Looking for new headphones? Check out SOL REPUBLIC headphones in the mobile section. Best looking and sounding headphones for under $100.
Agreed w/ Anna T. The ones on 23rd & 6th or 72nd & B'Way seem more helpful and less crowded...less tourists at the aformentioned locations.
WillJanuary 4, 2014TOM TOM GPS HAS MEXICO MAPS INCLUDED , the employees never could tell me what GPS include Mexico maps, they always has a ugly face to costumers
Josua MudreilagiAugust 2, 2016Check downstairs for Microsoft products. Also SD storage cards were cheaper when I was there.
Lorence RMarch 5, 2013If you love ghetto, neck rolling, eye rolling "customer service" employees/reps, then this is the place for you.
Only the new smartphones have a working model. All others are just to show-off and fake.
Anna FinlayJanuary 1, 2013Not the best customer service. When we were on line a girl asked if we were using a card to pay. We explained we were using a gift card. She seemed very confused and used her hand to dismiss us...
- Grace MolinaMay 30, 2012I feel that ppl that have time to write a page about a store doesn't have a life. Get one, it NYC what do you expect about the overcrowding it the city.
Save $100 off any Tablet, Laptop, or select Gaming Console with purchase of a Mobile Hotspot... Wowwwwwww!!!!!!!!
- NJ State Auto Used Cars Jersey CityMarch 7, 2012The iPad 3 is coming out by Friday -- so the iPad 2 will be Chaeaper! Go for the wifi only model -- cheapest
picked up and online order. service was quick and efficient.- Steer around the tourists and it's a quick check out
Ray FowlerJanuary 17, 2013Yeah get colleagues to listen to customers and then they may close the sale with a bigger value
ᴡAugust 20, 2017Prices aren't better than in Brasil. The service is so so bad.... ugly faces, bad humour..this could be repair with an army of 30 million unemployed people.
Samuel SpringleApril 19, 2011Selections here aren't the greatest. You might try the Union Square store instead.
If there's free WiFi here, how come neither of the display consoles NOR MY IPHONE can access it? I guess that's why it's free...
Michael BrunoMay 22, 2011Very helpful staff but I don't care for this location. Small and cramped and very long lines.
Google their newest Price Match Policy ... Hint: Amazon
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Closed until 10:00 AM (Show more)
- Mon–Sat
- 10:00 AM–8:00 PM
- Sun
- 11:00 AM–7:00 PM
(212) 808-0309
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Yes
Wi-Fi
Yes
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