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"I waited in line 90 minutes with a prepaid reservation from Expedia."(2 Tips)
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Sam OdleJune 21, 2015Service is slow and sub par and the bus doesn't come as frequently - there's a reason this rental agency is rated lower than the others nearby
Tom KukukOctober 11, 2013In the ten years of being an Express Member I have found the ORD branch one of the best in the country.- Jeff FergusonJune 4, 2014I waited in line 90 minutes with a prepaid reservation from Expedia. They ran out of cars. The staff is nice enough, but slow, and the building is run down and a bit dirty.
Mike M.August 7, 2013Do not wast you time or money go to the main rental places and spend the extra money you will be happier in the end.
Basam YousifNovember 3, 2013Badly run agency. Very uncoordinated and not very friendly. Shuttle runs not very often. Go with Alamo instead where u can get any car in the lot.
Holger BlankOctober 2, 2013Don't let them call you a cab - cab driver forced us to pay 55 USD for a ride downtown.
Rick SchultzJune 26, 2013This is the worst run rental car agency I've ever encountered. Do not let the cheap price sway you. You have been WARNED!!!!!!
- C. L.August 30, 2013Avoid at all costs. Six of the last six customers have returned to the desk with issues. Two, including us were assigned cars that do not exist in the parking lot.
Matt SilvermanSeptember 11, 2014Not a Dollar Express member? Might as well walk to your destination.
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