Make sure you sign up for AVIS's Loyalty program. Getting Preferred status lets you skip the counter and go right to your car. Just find your name on the giant board and walk to your car.
I have been waiting over 2 hours for a car... it's 2 am and the staff has been nonchalant and indifferent to the fact that I have waited this long... absolutely incorrigible customer service
I left my cell phone in the rental car. I then had to go through the 1-800 lost returns process. No one from this location has bothered to return emails or calls about my claim. That is terrible.
Avis Car Rental Houston operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location.