Nice views and amenities. It's in a good part of a city where you can walk to all the nice sights — unfortunately the rooms don't have fridges and the bathrooms don'f have fans.
Big hotel. Really big. Do expect to be crowded especially on weekends. Parking is expensive but the self park option at 45 bucks is worth it for the area cause u can leave and renter w/o charge.
Newly renovated rooms. Staff is friendly and always greets you with a smile. Riverfront access. Club lounge is great. Only downside is it faces the worst building in Chicago..... Trump Tower
Not sure about the bad tips we had a GREAT weekend. Staff was friendly and helpful view was awesome. Make sure to get a west facing room as highs possible.
Ask for a corner room with a lakeview. It's gorgeous. Overall hotel is very nice except for bathrooms & shampoo the hotel is awesome. It's clean & nicely renovated with a very friendly staff.
Nice place but holy crap... For the price you'd think parking would be half of what it is and at the very least they could give you free wi-fi and breakfast!
As an SPG platinum guest, I was extremely displeased both with the service and check-in attendants, who locked me out of my room three nights into the stay for "nonpayment," which was mistake. C-
I don't recommend being here Xmas time as it is extremely busy but u def want to be sure u get presidential access. Free drinks and snacks and view is amazing!
Call for car services early in the morning or the day before your airport transfer or special event... LimoBank reservations info@limobank.com 1-888-546-6988
Don't touch the right handle going down on the escalator from the lobby as you will get an electric shock. I told the conferencier but seem as if he already knew. He promised to let somebody know :-(
Overnight parking is $45! Outrageous! Forget the rental car, used Echo Limousine 773-774-1074. Same price to and from airport as a rental for 2 days with parking.
Had an issue with room not being properly cleaned but the front desk switched our room and upgraded us. We had a great stay and would stay there again.
The ballrooms on the fourth floor and the hallways and lobbies around them are horribly short on power outlets. Charge your devices before going to events there.
14 dollars for Internet access is a bit steep. It's free in most hotels. Also for a 4 star hotel I wish I couldn't hear neighbors using their bathroom.
Not sure if I got an old room but its outdated and musty. Showed up and bedcover has stains all over it. Great gym for a hotel though and nice location.
Interested in HIV in Chicago, the National HIV/AIDS Strategy.Come to the Road to 2012 Town Hall today 5 p.m. to 8 p.m. Ballroom III chicago@roadtoaids2012.org - AIDS.gov will at the event.
Location is very good but as has been mentioned it's quite outdated and its also a little ghetto. Staff range from cold to disrespectful. There are so many other great choices in town, why bother?
Do not stay at this hotel. The rooms are nice but it has the worst WiFi I have ever seen and I travel for a living. The connection is slow, unstable and keeps cutting off. The staff don’t care.
Had a Meeting. The Food on the Lufthansa flight home was better than the Gala Dinner and all the other food they served. What a shame. Even the free coffee in the room makes me not feel better.
The USCA Conference has started. HHS Secretary Sebelius will be the keynote speaker along with Jeff Crowley from the White House. Learn more by following the AIDS.gov blog at AIDS.gov.
Overlooking the lake, river and downtown cityscape, Sheraton Grand Chicago offers stylishly appointed accommodations, distinctive dining, a bar, pool, fitness center and 125,000 square feet of event space for meetings, weddings and social affairs.