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Immigration & Checkpoints Authority
Government Building
Central Region, Singapore
"Make appointment online really reduce your waiting time!"(25 Tips)
"Make an appt online and you just have to spend 10 mins waiting."(3 Tips)
"Make IC and passport here."(2 Tips)
"Better to book appointment before collection."(4 Tips)
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SG Citizenship Ordinance of 1957 allowed citizenship for ppl born in SG or Malaya; Brit citizens w 2 yrs’ residence; & those who had lived in SG for >=10yrs. It was repealed in 1963. Source: Infopedia
; Peak period is coming. Frends make an appointment first. Even u are cmg early in the morning there will be crowded during peak period. Make an appointment ao u dont have to wait 1 or 2 hours more.- Photocopying service. ICA staff will direct u to "behind ICA". They r referring to a prominent corner shop @ Blk 468 North Bridge Rd. Use the pedestrian bridge
all the seats are taken today. quite a lot people are standing up. apparently not because a lot of applicants come today, but also bcos they're bringing all their family members here.
Richard SimJanuary 14, 2018If you book your appointment online beforehand, you shd be able to get in and out of the place within 30 minutes
Saad Khan MalikJanuary 10, 2014The que hear starts at 7..and it's gets quite long..the door opens a few minutes before 8..... Being early by an hour in the morning Saves you two
Not true of post on ICA as horrible or chaotic. It's the most efficient n orderly place ever! Staff are friendly professional n system runs smoothly. Some people have no idea how fortunate they are
Ignatius TongMarch 17, 2014Whatever you do just go online and make an appointment or print whatever application form via the net then come here and submit. It will speed up the process so much faster
ICA is one of the most screw up gov dept I ever countered. Facepalm! I dare to say this cos I saw so many flaw in their communication n their system!- Seow LingJune 30, 2014Better to book appointment before collection. Waiting time is less than 2mins! Super fast!
Good service by officer but waiting time for your turn take time even though appointment has been made
Rayn LimMay 10, 2014Passport Renewal do it online, Collection date n time do it online. Collection before 12pm, Weekdays took less than 10mins.
Terence ChuaJuly 28, 2011Amazed at the speed of service - collected my passport within 5 mins of arriving. But probably helps to make appointment first.
You can take ID photos on every floor. The higher floors are 4 photos for $5 compared to $5.35 on lower floors (as of July 2012)
Ser WongNovember 10, 2015Make an appt online to collect passport and it's super fast. Prompt and friendly service!
Countrr service has gotten faster. Parking is very limited, so better to take mrt to Lavender station.
Walk in for collection of passport can be 3 hours of waiting without appt UNLESS u come early in the morning ! Make ur passport early n avoid school holiday period !
Come b4 430pm.don't come on the dot 430pm or else get ready to get turn down by d officer to come back the next day..IC is done on the spot within the most an hour
Andy LowOctober 22, 2012Dear parents, I do not care whether your kids are cute or adorable, just please keep your screaming demons mouths shut and make sure they are well-behaved. Sincerely, everyone else.
Lynx NgMarch 23, 2010Yup. They aren't kidding about making an appointment. Expect to forgo 1~2 hours of your life if you don't take out 5 mins to make an appointment.
Pam SiaNovember 12, 2014Super impressed with the speed things are done here now. Anyone feel the same? Or is it because I came at an "off peak" hour?
Deena LooJune 13, 2011Yes, I have made an appointment online, was late 10 mins but I got my passport in 10 mins. It was a breeze... And I got it settled over lunch time!
You may wish to explore ICA's official website at
Poon TulayaMay 8, 2013Your photo must be absolutely clear forehead. Photo instant here is about 5$ for 4 pictures.
Qs are long but are considered to move fast given the number of people.
Roza Abd WillisAugust 17, 2013Horrible, chaotic and atrocious service by appointed photo service vendor. ICA is so strict with photo specs that I am thankful the need to do this once in every 5 years!!
Ripple VanJune 25, 2011IPETS@Lavender - behind V-Hotel #02-178. Great deals for pets cage/food & other stuffs!! Rabbits/Chinchilla/GuineaPig/Hamster.
Joe-sie TanJanuary 25, 2011IC collection was super fast on Tuesday morning. Took queue #, walked in & my number was on the board already!
Either make an appointment or come in the morning before 10am to finish everything quickly!
The NRIC collection at level 3 counter 2 was super fast. In and out of ICA in 10 minutes!
- Be a responsible singaporean to know what u nd to bring when collecting ur passport to ensure a smooth transaction ..
XChemStudentAugust 10, 2011Go straight to counter 2 if u r collecting your nric. No need to get queue no.
Dan LJanuary 20, 2015Horrendous service the maciks here so fierce. I waited the whole afternoon to proceed my friend's documents
Andy ChaiOctober 20, 2011Avoid Monday, Friday and Saturday as it usually very crowded and have to wait for long hour!
Cynthia TanDecember 31, 2010If u hv an appt, stick to e timing n dun bother trying ur luck n coming early. U'll still hv to queue n wait till ur appt time
Jeremy HoMarch 12, 2010Make an appt if u're collecting ur passport.. They'll instantly attend to u at ur appt time, rather than having to wait for a few hours wifout appt.. Oustanding service!
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Places inside Immigration & Checkpoints Authority
"Yes indeedy! Excellent, knowledgeable & ultra friendly staffers helped me get my passport in under 2 hours! Impressed & proud to be a SG Citizen! No doubt thanks again to Mr Lee KY!"
Elle
"Super fast service for collection if u book time for collection"
Dson Tan
"Come before 12 nn to beat the crowd:) waiting time is ard 10 mins only?"
Elise Wang
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