Starwood Preferred Guest® (SPG)

Element New York Times Square West

Hotel
Garment District, New York
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6.7/10
385
ratings
  • Tips
    Kristie W.
    "Take advantage of the Free breakfast between 7-9am and free beer & wine from..."(7 Tips)
    Tammy C.
    "... of city and water, free happy hour was awesome with wine beer and apps the..."(2 Tips)
    C
    "Other than that, great service, and great views from my hotel room!"(13 Tips)
    Jed N.
    "Clean, spare, handsome rooms with kitchenettes!"(2 Tips)
Tips and Reviews icon104 Tips and reviews
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  • Tammy C.heart icon on user image
    Tammy CrivelliAugust 15, 2014
    Nice room with kitchenette, gorgeous view of city and water, free happy hour was awesome with wine beer and apps the view from the rooftop terrace was outstanding! Would def recommend!
  • Lindsay R.heart icon on user image
    Lindsay RoseJune 1, 2014
    Great location, nice view on upper levels, within walking distance of Times Square/Broadway, clean and modern, kitchenettes, no room service, cocktail hours in lobby, tv has dvd player/HDMI/USB.
  • Prudy K.
    Prudy KlingerAugust 26, 2013
    Staff is very friendly and helpful. Yes the elevators can be seriously slow. But sometimes they're pretty quick. I like being a few blocks away from Times Square. This is a nicely, quieter area.
  • Tarsys P.heart icon on user image
    Tarsys PoterioJanuary 12, 2015
    Been here 5+ times
    Excellent hotel, great staff, good breakfast and extremelly fast wifi! Ask for a top floor and a room with a view! Close to the Subway, but the elevator is a mess, during Rush hours!
  • JK K.
    JK KarabaicDecember 11, 2019
    Elevators suck. Three slow ones, and one is out of service for 6 months (projected) starting 11/19/2019. If you are able, get a low floor & use stairs. Otherwise, excellent value! Good free breakfast!
  • DoubleDeuceheart icon on user image
    DoubleDeuceMarch 21, 2019
    While they have renovations going for everything but the antique elevators, they also have a nice happy hour in the lobby with free b00ze and snacks.
  • Cheart icon on user image
    CNovember 9, 2015
    The only problem with this hotel is the breakfast selection. I'd like to see a better variety. Other than that, great service, and great views from my hotel room! I will definitely stay here again.
  • Fotolocoheart icon on user image
    FotolocoJuly 27, 2017
    great room with kitchen and a great view. also the breakfast is amazinf, u can take it to the room. Close to evwrything, it was a great experience in my 1st NY trip
  • Erik L.
    Erik LarsonSeptember 24, 2013
    Elevators get jammed in the mornings with guests going down and back up after picking up their free breakfasts in the Green Room on lobby level. Allow more time than you otherwise would 7:00-9:00am.
  • Ailie C.heart icon on user image
    Ailie ChangMarch 13, 2015
    Comfy bed! Glad there was a fridge and a microwave. Beautiful view, but I was woken up in the morning by taxis honking and ambulance sirens from Time Square craze. Welcome to New York!
  • Jed N.
    Jed NahumOctober 3, 2011
    Been here 5+ times
    A secret spg gem, I'm reluctant to endorse it only because I don't want it selling out all the time. Clean, spare, handsome rooms with kitchenettes! Free breakfast! Free happy hour Mon-Thurs!
  • Ferry D.heart icon on user image
    Ferry DrostMay 30, 2014
    Very Good beds, Elevators can be slow in the morning. When checking out take notice of traffic. When eating out go right instead of left. Restaurants in Hells Kitchen are cheaper and better!!
  • Prudy K.
    Prudy KlingerAugust 26, 2013
    There's a really good Italian restaurant half a block to the west of the hotel. Called Mercato's Trattoria. The spinach ricotta ravioli was heavenly.
  • Basil J.
    Basil JosephDecember 18, 2012
    Been here 5+ times
    Great hotel. Artisan sandwiches every morning. Stable Internet connection in the room and the elevators seem to be working fine. Get floors 8 and below if you dont want to wait.
  • ᴡᴡᴡ.Bob.pwho.ru E.heart icon on user image
    ᴡᴡᴡ.Bob.pwho.ru EricksonJanuary 14, 2017
    Been here 10+ times
    Happy hour with cold snacks and free wine and beer (no cocktails) from 5:30pm - 7pm Monday thru Thursday. Sorry, but no weekend hours.
  • Zach G.
    Zach Griego-DreicerAugust 18, 2021
    As of August 17, 2021 all the exterior doors remain locked and I believe it’s 24/7. Be prepared to show a key or to be checking in as a registered guest
  • Denver S.heart icon on user image
    Denver StreetcarNovember 29, 2013
    Been here 5+ times
    They truly live up to the reputation as the nicest hotel staff in nyc. Phenomenal job on working with my high maintenance family! :)
  • Elliot C.
    Elliot CohenFebruary 2, 2020
    Real nice complimentary breakfast. Elevators are real slow and cause a backup during busy times plan accordingly
  • Ben H.
    Ben HeymansSeptember 24, 2018
    Been here 5+ times
    Great hotel, perfect location. But too crowded at breakfast and takes ages to wait for the elevator.
  • Robert W.
    Robert WeisbergAugust 18, 2012
    Been here 10+ times
    hotel made a room with tables for breakfast buffet. this hotel does a very nice job.low floors are better because the elevators can be an issue
  • ᴡᴡᴡ.Bob.pwho.ru E.heart icon on user image
    ᴡᴡᴡ.Bob.pwho.ru EricksonNovember 24, 2010
    Been here 10+ times
    Full kitchen in every room - stove top with two burners, full size refrigerator/freezer, microwave, coffee maker, toaster, and dishwasher. Plus complimentary breakfast and evening reception.
  • Mark S.
    Mark S.April 8, 2011
    Been here 5+ times
    The elevators are slow when the hotel is busy. It's quicker to walk down from the 30th floor than take the elevator. And if you're on the 5th floor or below, do everyone a favor and walk up!
  • A T.
    A TSeptember 8, 2014
    Super clean, simple and fresh! Free wifi and breakfast 😉
  • Jarrod C.
    Jarrod CharnstromMarch 24, 2012
    Been here 5+ times
    Great hotel fast Internet and nice amenities but really slow elevators! Not enough to not stay here though. If your below the 5th floor. Please take the stairs.
  • Maya
    MayaMay 12, 2012
    Been here 5+ times
    Nice rooms and impressive service, capped off w a nice happy hour (M-Th), and very veg-friendly weekday breakfast!
  • Andy W.
    Andy WalkerFebruary 13, 2012
    Been here 10+ times
    Bit weird eating your breakfast in a packed out hotel lobby but the presence of Lucky Charms more than made up for it. Wi-fi in each room a major plus & comfy beds.
  • Kevin M.
    Kevin MullettDecember 3, 2012
    Been here 10+ times
    The 5:30 to 7pm unwind mixer is like a mini meal with free wine and beer. Very tasty.
  • Büşra T.heart icon on user image
    Büşra TaşpınarDecember 30, 2013
    Free wifi in all rooms..:) Check in with Foursquare at the Element Times Square and get 2 bottles of water for free. Result!
  • Melanie S.heart icon on user image
    Melanie SchultzeJune 13, 2013
    Been here 5+ times
    Free WLAN. From Mon-Fri 5.30-7pm Free Beer, wine and nice Food for Free
  • James R.
    James RichDecember 30, 2011
    Elevators slow, kitchenette great touch. PM reception nice as well as breakfast. Get there early to avoid crowds.
  • Dylan B.
    Dylan BoydMarch 25, 2014
    Note.. the elevators are rough here. At times 8am to 9:45 am could take 20 minutes to have one arrive. Use the stairs.
  • Matt H.
    Matt HolmesOctober 3, 2014
    Free wifi, breakfast, appetizers and happy hour!
  • Jonathan T.
    Jonathan TashimaJanuary 17, 2011
    Been here 10+ times
    The corner studios have more room than the middle rooms. Ask for one facing uptown for a nice view on the upper floors over the Port Authority building.
  • Dennis B.
    Dennis BFebruary 8, 2020
    This might be the only hotel in new York where you can wait 20 minutes for one of four (!!!) elevators. What gives?
  • Ilse v.heart icon on user image
    Ilse van GemertNovember 23, 2016
    Been here 5+ times
    Nice view from the rooftop, great little kitchen in the room
  • Nick L.
    Nick LApril 13, 2014
    Been here 5+ times
    Don't be one of the crazies who feels the need to bring their suitcases for breakfast. It is busy enough without unnecessary luggage
  • Stephanie D.heart icon on user image
    Stephanie DeDeckerSeptember 17, 2016
    Been here 5+ times
    Elevators take forever. Rooms have a full kitchen, but it isn't enough for me to stay here regularly
  • Justin P.heart icon on user image
    Justin PakOctober 19, 2015
    Breakfast for Gold/Platinum SPG in a more private conference room on the C-level.
  • Maqsood A.
    Maqsood AliApril 16, 2013
    Check in with Foursquare at the Element Times Square and get 2 bottles of water for free. Result!
  • Naily G.heart icon on user image
    Naily GOctober 19, 2014
    Been here 10+ times
    Great location to explore Manhattan, clean rooms and friendly staff
  • Panda S.heart icon on user image
    Panda SimoFebruary 14, 2016
    Modern and nice hotel. Great localization.
  • Jose P.
    Jose PrietoNovember 9, 2012
    Been here 10+ times
    Heres a tip about the elevators...don't take it during peak times (if you're smart you'll figure out the times)
  • Chris R.
    Chris RevelleSeptember 12, 2017
    Rooms are cheap and beaten up. Slow elevators and were given a warning to give ourselves 15 minutes when using them in the morning.
  • Gustavo C.
    Gustavo CampanhaJune 12, 2018
    Good staff, clean room, spacious kitchen
  • Sereita C.
    Sereita CobbsFebruary 4, 2011
    Been here 10+ times
    Large Duane and a 7-11 nearby to pick up drinks and snacks for your fridge. Very clean and new. Nice staff.
  • Jon M.heart icon on user image
    Jon MoralesNovember 10, 2012
    Great stay. Room rates are wallet friendly. Complimentary coffee is a plus.
  • Jascha K.
    Jascha Kaykas-WolffAugust 12, 2011
    Give yourself some extra time for the elevators. They are crowded (especially as bfast is coming to a close around 9:00am)
  • Far C.
    Far CarSeptember 30, 2014
    Just checked in and the AC is not working! The maintenance told us he can give is fan (I mean really?) We are so exhausted from walking around and now they have to transfer us to a different room!
  • Dee FloridaBoy R.
    Dee FloridaBoy RobertsAugust 12, 2016
    The New York style pizza is off the chain!
  • Jheart icon on user image
    JJuly 23, 2015
    Give yourself extra time because THE ELEVATORS TAKE FOREVER.
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