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U.S. Customs and Border Protection

Government Building and Border Crossing
George Bush Intercontinental Airport, Houston
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  • Tips
    JJ T.
    "Sign up for Global Entry to skip the lines."(7 Tips)
    cayla b.
    "Terminal C has a decent quick sandwich spot called panopolis."(2 Tips)
    Enrique G.
    "I barely made it to my connection, few lines, many people!"(14 Tips)
    Mr M.
    "Kind treatment from the guys to entrr the country"(2 Tips)
Tips and Reviews icon51 Tips and reviews
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  • Eden E.heart icon on user image
    Eden EssOctober 10, 2017
    Been here 10+ times
    This is definitely one of the easier immigrations to get through. If you have Global Entry, there is a second bank out of view if the first bank is busy. Tho, I’ve never had to wait to use a kiosk.
  • JP L.
    JP LopezAugust 16, 2012
    Been here 25+ times
    Make sure you have all your documents ready and have all customs and immigration forms ready so the line can move faster!!!
    Upvoted 3 weeks ago
  • C. A.
    C. A.November 8, 2018
    Third world country airport, 1 window to take care of all the queues on a Wednesday at 7pm. If you are in transit , forget that you gonna make it to your connection
  • Jay K.
    Jay KeenanDecember 30, 2018
    I always make sure my connecting flight has AT LEAST a 2 hour layover. Have almost missed any flights here.
  • Agnes L.
    Agnes LenaghApril 30, 2013
    People at the gates are very nice! Don't check bags. There's another check point you need I cross. Make sure you leave enough time between connections.
  • Stefan S.heart icon on user image
    Stefan S.February 11, 2015
    These guys were fast and super friendly! Very much appreciated.
  • Natalia O.
    Natalia OrtegaSeptember 3, 2019
    Easy process. No paperwork to fill out. Agents ready to help :)
  • Abhinav G.
    Abhinav GautamAugust 6, 2014
    Residents get stuck with the visitors in same line with only four agents for everyone.
  • Richardheart icon on user image
    RichardAugust 21, 2018
    Very fast and friendly welcome
  • Nikhil C.heart icon on user image
    Nikhil CDecember 31, 2022
    Fast line usually. Very well maintained
  • Lacey E.
    Lacey EnloeApril 13, 2012
    Go have lunch at Urban Crave, its right in front of gate c33. They have the best hamburgers!
  • Fatih A.heart icon on user image
    Fatih AyrıkJune 10, 2019
    Friendly staff! Helping attitude!
  • Ivimto
    IvimtoFebruary 24, 2012
    Been here 5+ times
    The carousels rotate to the right. That's the side w/ the bell on it. Grati!
  • Shawn C.
    Shawn ChengJanuary 12, 2013
    Known for their speedy service and welcoming smiles.
  • Tom J.
    Tom JMay 31, 2013
    Hassle the crap out of you and never enough lines open. It's like mgmt doesn't know anything about workloads and load balancing. Enough TSA in the world that are a joke but two customs agents for 100s
  • Enrique G.heart icon on user image
    I barely made it to my connection, few lines, many people!
  • Mr M.heart icon on user image
    Mr MaggioDecember 29, 2019
    Kind treatment from the guys to entrr the country
  • Ragde R.heart icon on user image
    Ragde Ren EstAugust 29, 2019
    The custom officer really kind
  • Rob P.
    Rob PegoraroMay 15, 2011
    Have a tight connection? Don't check bags, and you can take the *much* shorter "One-Stop" line.
  • JP L.
    JP LopezAugust 19, 2012
    Been here 25+ times
    If you travel a lot apply for global entry is only $100.00 no lines for global entry passengers!!!
  • Christy L.
    Christy LandesMay 1, 2015
    Worst border control in the US, which sort of means worst in the world. Poorly organized, few open lines, and fascist border/customs people mean you will miss your connection.
  • Michael A.
    Michael AnnucciApril 3, 2012
    eat at Cat Cora's in terminal E. Great Bloody Marys
  • Elizabeth S.heart icon on user image
    Elizabeth StewartApril 27, 2014
    Worst handling of arriving tourists I've ever seen. Lines 700 people deep and only 5 working agents. Never flying through here ever again.
  • Emomee Z.
    Emomee ZJuly 19, 2013
    This line makes the cluster**** at Heathrow seem like a walk in the park.
  • Gary B.
    Gary BarrettFebruary 19, 2013
    Global entry is sooo worth it. Sign up today!
  • cayla b.
    cayla birk.February 29, 2012
    Terminal C has a decent quick sandwich spot called panopolis.
  • Emilio C.
    Emilio ChavezAugust 19, 2018
    It took me almost 1 hr to get through this thing and I almost missed my flight
  • Gregory B.
    Gregory BrownMay 1, 2010
    Been here 5+ times
    You shouldn't be on your phone here. Don't fret you can check in outside once you clear customs.
  • Brooke R.
    Brooke RaekerJanuary 18, 2014
    Be prepared for some long lines.
  • Mauricio A.
    Mauricio AlatorreFebruary 16, 2012
    Been here 5+ times
    Enroll to global entry. :)
  • Rae S.heart icon on user image
    Rae SantosMarch 29, 2013
    Been here 10+ times
    Don't talk or text on your phone here, they mean business
  • Bobby G.
    Bobby GrazioseJanuary 12, 2013
    3000 people and 4 open lanes? Really? I bet you'll try to blame this on the government too. 2 hours should have been plenty of time and if not, make it mandatory that the airlines tell passengers.
  • Kayde X.
    Kayde X. 💋August 1, 2013
    Been here 10+ times
    Global Entry. Makes all the difference........
  • Michael M.
    Michael McCurdyMay 2, 2012
    Intercontinental Houston took Cozumel....wahoo
  • Riggins ..
    Riggins .February 29, 2012
    City of Houston vetoed passenger pick-up at terminal C
  • The Nick Bastian Team -.
    God bless the USA
  • Alan H.heart icon on user image
    Alan HedrickJuly 31, 2016
    No pictures please.
  • Joel P.
    Joel PApril 30, 2012
    NO free wifi!! come on Houston, get with the program!!
  • Wendy D.heart icon on user image
    Wendy DGOctober 22, 2018
    Was fast so
  • Andrew H.
    Andrew HealanMarch 14, 2016
    this place will make you never want to leave America again, or possibly never come back
  • JJ T.
    JJ ThakkarSeptember 26, 2010
    Been here 10+ times
    Sign up for Global Entry to skip the lines.
  • Jaime S.
    Jaime Smith 💕August 3, 2013
    Looooong lines. 😞
  • Ernest S.
    Ernest SvensonJuly 8, 2013
    Be nice or leave. With an escort. ;-)
  • Eliane R.heart icon on user image
    Eliane RodriguesDecember 8, 2014
    What a long line waiting...
  • Richard S.
    Richard SimmonsJuly 27, 2010
    Get a latte at the coffee shop
  • Hannah C.
    Hannah CreechFebruary 10, 2012
    Don't eat at the Wendy's in term E. yuck!
  • Elli W.
    Elli W.March 24, 2012
    Figure it out, America. #longestlinesEVER
  • John L.
    John LeguizamoFebruary 26, 2012
    Dont go thru radiation machine unless u wanna glo in t dark
  • Samuel O.
    Samuel OrdazJanuary 12, 2012
    Still here...
  • Idalia F.
    Idalia FloresMarch 11, 2011
    Grow cobwebs while waiting....
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